Crypto.com vs Valr: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Crypto.com and Valr This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Crypto.com

Valr

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Latin America

India

China

Canada

Yes

United Kingdom

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Crypto.com is ideal if:

Mobile-first crypto explorers: Ideal for users who want a sleek, all-in-one app experience—from buying and managing assets to using a crypto debit card for everyday spending.
Feature-curious investors: Great if you're looking for a platform that layers advanced options—staking, NFTs, lending, and even a customizable trading exchange—on top of a beginner-friendly interface.
Security-conscious users: Well-suited for those who value robust safeguards, including enterprise-grade certifications and a strong regulatory footprint across major markets.

Valr is ideal if:

Ideal for mobile-first traders Offers both a streamlined “Simple Buy/Sell” interface for quick trades and a robust exchange terminal with TradingView charts—perfect whether you're on the go or want advanced control.
Great for institutions and high-frequency traders Comes with institutional-grade APIs, subaccounts, and deep liquidity options tailored to algorithmic and corporate trading strategies.
Strong choice if you value security and regulation Backed by reputable investors and regulated across South Africa, Europe, and Dubai, offering peace of mind for users in jurisdictions where it's licensed.

Crypto.com isn’t ideal if:

Pure “buy & hold” investors: If your goal is simply to purchase and store crypto long-term, you might find other platforms more straightforward and less overloaded with extra features.
Desktop-first users: Some key functions—like card purchases—are only accessible via the mobile app, potentially limiting functionality for desktop-heavy users.
Entry-level traders with low volume: If you place small or occasional market orders, you may find the effective trading costs less competitive compared to more entry-volume friendly platforms.

Valr isn’t ideal if:

Not ideal if you're seeking global fiat flexibility Limited to a handful of fiat currencies, it doesn't support many global financial methods like PayPal or cards beyond ZAR.
Not ideal for complete beginners needing guidance Lacks educational tools, tutorials, and demo trading—so newcomers must learn by doing.
Not ideal if you need broad crypto variety or margin options Offers a narrower selection of assets and more restricted leverage choices than many mainstream exchanges.

Fees & Total Costs

Spot Maker/Take

Spot trading fees follow a tiered structure where higher 30-day trading volumes and staking of the native CRO token unlock progressively lower maker and taker rates, rewarding both liquidity providers and token holders.

VALR uses a tiered structure where increased 30-day trading volume leads to lower or even negative maker fees and reduced taker fees on both fiat and crypto spot trades.

Futures/Derivatives

Derivatives fees—including for perpetuals and futures—use maker/taker pricing and also incorporate funding rate costs, with potential zero maker fees or rebates available depending on CRO stake levels.

Perpetual futures follow the same volume-tiered schedule—makers may pay zero or negative fees, while takers benefit from progressively lower percentages as volume rises; funding occurs regularly based on market conditions (but specific rates fluctuate over time).

Average Spreads on Liquid Pairs

On deep liquidity pairs like BTC/USDT or ETH/USDT, spreads are kept narrow to reflect an efficient order book, though the exact difference between bid and ask may vary with market conditions.

Spreads are generally tight, aligning with industry norms for highly liquid pairs, ensuring minimal difference between buy and sell prices.

Fiat Deposits & Withdrawals

Fiat can be moved via bank transfers or cards, with most basic deposit methods being essentially fee-free on the platform side and withdrawals varying by method; processing times range from near-instant to a few business days depending on the option.

Fiat deposits (wire, SEPA, card, EFT depending on the currency) are free of platform fees and usually post within two days; bank withdrawals follow standard local banking hours and policies, with occasional small charges and speed options.

On-chain Withdrawals

When sending crypto externally, fees are determined per chain and typically set at a fixed amount rather than variable, with different values depending on the network—for example Bitcoin, Ethereum, or other supported assets.

Crypto withdrawals incur variable, network-based fees that depend on blockchain congestion—no fixed flat rates from the platform itself.

Hidden Costs

Unadvertised charges may arise from non-native currency conversions, inactivity penalties if accounts are unused over long periods, or paying for expedited identity verification services when needed.

There are generally no surprise or maintenance fees—no inactivity charges, no hidden conversion costs, and premium KYC (if offered) doesn’t carry extra fees unless noted at the point of use.

Real-World Cost Example: “€500 BTC

If you buy crypto worth roughly €500, you’d incur a small combined cost from order execution (dependent on order type and liquidity), a modest spread for execution price, and then any withdrawal fee when sending the asset off-platform—pulling these factors together gives a realistic cost overview for a typical user.

If you were to purchase €500 of BTC, your total would include a modest trading fee (based on your tier), a minimal spread typical of liquid markets, and your withdrawal cost would depend on the chosen network’s fee at that time.

Crypto Offering & Trading Features

Number of Coins & Pairs

Crypto.com lists over 400 cryptocurrencies and supports more than 600 trading pairs overall, with the most active among them—including major tokens like BTC, ETH, USDT, USDC, BNB, ADA, XRP, SOL, DOGE, and MATIC—regularly comprising its top 20 by volume.

VALR lists over 75 cryptocurrencies across roughly 60–71 trading pairs; top volume pairs typically include BTC/USDT, ETH/USDT, XRP/USDT, and BTC/ZAR.

Product Range

The platform supports a wide array of services

VALR offers spot trading, spot margin with up to 5× leverage, and perpetual futures with leverage up to 60×. It also supports staking/earn programs and lending, but lacks options, crypto ETFs, copy trading, grid bots, or automated DCA products.

Liquidity

Crypto.com maintains deep liquidity across its markets, with spot order books for BTC and ETH particularly robust—though precise 24-hour volumes and depth figures fluctuate, the Exchange manages high throughput and tight market depth for its most liquid pairs.

The exchange typically handles over US$30 million in daily trading volume, with deep liquidity on major BTC and ETH pairs facilitating tighter order book depth.

Tools

A full suite of order types is available—including limit, stop-loss, take-profit, and OCO orders—alongside native TradingView integration for enhanced charting, advanced bot tools (DCA, TWAP, grid, arbitrage), and a high-performance API/WSS infrastructure covering spot, margin, and derivatives trading.

You can place limit, market, and stop-limit orders (including OCO equivalents). VALR offers advanced charting integrated with TradingView, configurable alerts, and both API and WebSocket access for real-time trading and data needs.

Geographic Restrictions by Product

Certain regions face product limitations—derivatives and margin trading may be restricted or unavailable depending on jurisdiction, whereas spot trading and earning services are broadly accessible but vary by local regulation.

Some jurisdictions are restricted from offering certain features—derivatives, for example, are only available in qualifying regions, meaning not every user can access margin or futures products depending on local compliances.

Innovation

Crypto.com continues to expand with creative offerings like crypto launchpad or launchpool-style events for new token releases, and flexible vs locked earn options that let users choose between liquidity or higher yields—reflecting a commitment to innovation in user engagement and passive strategies.

While VALR doesn’t offer launchpads or launchpools, it does provide both flexible staking and lending options alongside traditional locked products, giving users varied approaches to earning on their assets.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Crypto.com is managed by Foris DAX Asia (a Singapore-based company), with its global operations dating back to 2016 and headquarters located in Singapore.

VALR operates through several legal entities including VALR Proprietary Ltd (established 2018, headquartered in South Africa), VALR EU in Poland, and regional branches in India and Dubai—demonstrating a multi-jurisdictional operational structure.

Licenses/Registration

The platform is compliant across major regions—registered as a Virtual Asset Service Provider (VASP) in Spain, holding MiCA authorization through its Maltese entity, and operating under regulatory approvals in the UK, Cyprus, France, Singapore, Australia, Canada, and the US, among others.

VALR holds multiple regulatory approvals

Custody

Crypto.com employs client-segregated custody with advanced MPC-based secure holdings, offers bankruptcy-remote vaults, and undergoes regular audits with transparent architecture—while explicit proof-of-reserves remains internal.

VALR maintains a fully reserved custodial model, where all user funds are held 100% backed and are never lent out. Transfers of crypto assets require multi-signature approvals across secure locations, with funds stored in both cold and hot wallets using multi-sig technology.

Insurance & Protection Funds

Its U.S.–based Custody Trust benefits from a robust insurance policy of around USD 120 million covering cold-storage assets and potential theft, supported by Lloyd’s underwriters and arranged by Aon.

There’s no publicly stated insurance or user protection fund offered—VALR emphasizes full reserves and strong internal safeguards rather than insured coverage.

Incident History

In early 2022, Crypto.com experienced a hack resulting in about $15 million in Ether taken; withdrawals were briefly paused and later restored, with no client funds lost, and there have been no major subsequent breaches publicly reported.

There are no publicly documented major security incidents, hacks, suspensions, or regulatory fines affecting VALR to date, reflecting a clean track record.

Risk Controls

The platform enforces strong protections like mandatory 2FA, withdrawal whitelists, anti-phishing mechanisms, API permissions, role-based access, and optional sub-accounts to maintain granular control and mitigate unauthorized access.

VALR implements robust user protections

Transparency

Client assets are maintained in separate, auditable wallets with structural segregation; while public monthly audits or visible SLAs are not routinely published, the architecture reflects operational transparency and institutional-grade security standards.

VALR does not publicly publish monthly financial or reserve reports, nor does it offer a public wallet or explicit service-level agreements (SLAs); transparency is delivered through regulatory registration and communication rather than open-ended disclosures.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can fund your account via bank transfer, credit/debit cards, Apple Pay, or Google Pay; minimum and maximum thresholds vary by method and region, ranging from low single-digit amounts up to substantial daily and monthly caps; fund arrivals can be instant (cards/e-wallets) or take several hours to a few business days (bank transfers).

Users can deposit ZAR via EFT or South African-issued Visa/Mastercard (3D Secure), while USD and EUR can be sent via SWIFT or SEPA transfers (converted to stablecoins). ZAR card deposits incur around a 3.9% fee; EFT is free. USD deposits require a minimum of $5, while EUR has a €1 minimum. Processing times vary—from instant for cards to up to 48 hours for bank transfers.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Users can engage with limited features before KYC; completing full KYC (identity and selfie upload) unlocks higher transaction thresholds and full access to platform services—lower tiers impose strict withdrawal and product restrictions.

VALR employs a tiered KYC system with different levels (standard and Fully-Verified Plus). Higher levels, enabled by features like 2FA, unlock significantly higher withdrawal limits—ranging from fractions of a BTC up to 100 BTC daily.

Withdrawals

Withdrawals are subject to minimum amounts per coin and daily caps (e.g., around 10 BTC per 24 h); supported networks include ERC-20, TRC-20, BEP-20, etc., and processing times depend on both network congestion and method—crypto withdrawals may take minutes to over an hour.

Daily crypto withdrawal limits depend on KYC status (up to 100 BTC). Users can choose networks like ERC-20, TRC-20, BEP-20, and more; fees are dynamically quoted. Fiat (ZAR) withdrawals follow local banking hours, with free standard or paid fast transfers depending on the bank.

Customer Support

Help is available via 24/7 in-app chat and email, with typical resolution times varying by query complexity; a detailed knowledge base supports self-help for tutorials and FAQs.

VALR offers 24/7 support through a chatbot, email/ticket system, and a searchable knowledge base. Response via live chat or phone is limited, but the help center is comprehensive.

Languages & Localization

The platform supports native Spanish alongside other languages, displays fees and balances in local currencies such as €, and adapts features based on regional regulatory frameworks for better local relevance.

The platform operates primarily in English (with limited additional language support), displays prices in local currencies like USD, EUR, or ZAR based on region, and reflects applicable regulatory contexts transparently.

App Quality & Stability

The mobile app is routinely updated and regarded as stable and performant; although official crash-rate metrics aren’t public, regular releases and smooth UX improvements indicate robust maintenance and reliability.

VALR offers both web and mobile interfaces. Mobile apps are regularly updated, delivering smooth charting and trading experiences. While exact crash rates aren’t disclosed, user feedback suggests the app is generally stable, with no major performance complaints in recent updates. (No explicit crash rate data available.)

Experience, Performance & Ecosystem

UX/UI

The platform shines with clear organization and user-friendly navigation, designed to welcome newcomers while offering deeper controls—premium users benefit from a more advanced interface, akin to a “Pro” mode, though there’s no explicitly separate branded version.

The platform offers a dual-interface approach—with a beginner-friendly “Simple Buy/Sell” mode for quick swaps and a more advanced trading terminal for experienced users, creating a smooth progression as your familiarity grows.

Performance

Crypto.com generally offers swift order execution under normal market conditions, with strong platform resilience, though unsurprisingly, major volatility spikes can slightly increase latency and lead to temporary delays in KYC verification high-traffic periods.

VALR delivers generally low-latency execution and stable performance even during busy periods, with no widely reported system outages or KYC bottlenecks—even in volatile market conditions.

Education

While Crypto.com offers a variety of educational materials, including guides and announcements, native Spanish content is mostly limited to community posts and localized support updates rather than a dedicated academy or trading simulator in Spanish.

There’s no formal academy, demo account, or Spanish-language content on VALR; educational guidance is minimal, placing the learning responsibility primarily on the user.

Community

The ecosystem includes vibrant official communities on Discord and Telegram—supportive spaces for updates and peer help—as well as referral incentives, but there’s no central copy-trading or reward-sharing program.

VALR supports a referral program and maintains communication channels through its support portal and social media, but doesn’t feature official forums or active Discord/Telegram communities.

Integrations

Crypto.com integrates with TradingView on its interface, supports native automated tools like DCA and grid bots, and links to external accounting or tax tools; full support for third-party bot platforms is expanding

The exchange integrates TradingView natively for charting and supports external trading bots through its API, yet it lacks built-in tax reporting or bookkeeping tools.

Who Each One Is Best For

Beginners appreciate the intuitive onboarding design and helpful community, while intermediate users benefit from advanced charting, automation tools, and the hybrid feel of a “Lite-to-Pro” progression—pro traders may find other services with more dedicated Pro-tier offerings fit their needs better.

VALR shines for mobile-first traders and corporate users seeking advanced tools and clean interfaces, but may feel limited for beginners needing educational support or for users seeking tax and community integration.