Crypto.com vs Coinsbank: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Crypto.com and Coinsbank This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Crypto.com

Coinsbank

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

India

China

Yes

Canada

Yes

United Kingdom

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Crypto.com is ideal if:

Mobile-first crypto explorers: Ideal for users who want a sleek, all-in-one app experience—from buying and managing assets to using a crypto debit card for everyday spending.
Feature-curious investors: Great if you're looking for a platform that layers advanced options—staking, NFTs, lending, and even a customizable trading exchange—on top of a beginner-friendly interface.
Security-conscious users: Well-suited for those who value robust safeguards, including enterprise-grade certifications and a strong regulatory footprint across major markets.

Coinsbank is ideal if:

All-in-one crypto hub: Combines wallet, exchange, merchant gateway, and crypto-linked debit cards—great if you value integrated tools under one roof.
Fiat and card convenience: Supports multiple fiat currencies and offers debit cards with instant crypto conversion—ideal if you frequently spend or manage fiat alongside crypto.
Beginner-friendly and secure: Features a clean, intuitive interface with mobile support and strong security (2FA, cold storage)—well-suited for new users prioritizing ease of use.

Crypto.com isn’t ideal if:

Pure “buy & hold” investors: If your goal is simply to purchase and store crypto long-term, you might find other platforms more straightforward and less overloaded with extra features.
Desktop-first users: Some key functions—like card purchases—are only accessible via the mobile app, potentially limiting functionality for desktop-heavy users.
Entry-level traders with low volume: If you place small or occasional market orders, you may find the effective trading costs less competitive compared to more entry-volume friendly platforms.

Coinsbank isn’t ideal if:

Limited crypto variety: Only supports a handful of major coins—may frustrate users seeking diverse altcoin options.
Regulatory ambiguity: Licensed in Belize but with unclear regional oversight—less appealing if you prefer exchanges with transparent local regulation.
Spotty user feedback: Mixed to negative reviews and inconsistent support response—might concern anyone valuing reliable, responsive customer service.

Fees & Total Costs

Spot Maker/Take

Spot trading fees follow a tiered structure where higher 30-day trading volumes and staking of the native CRO token unlock progressively lower maker and taker rates, rewarding both liquidity providers and token holders.

CoinsBank applies a flat 0.20% maker and 0.50% taker fee regardless of trading volume, with no discounts linked to holding a native token.

Futures/Derivatives

Derivatives fees—including for perpetuals and futures—use maker/taker pricing and also incorporate funding rate costs, with potential zero maker fees or rebates available depending on CRO stake levels.

CoinsBank does not currently offer futures or derivatives trading, so maker/taker fees and funding costs are not applicable.

Average Spreads on Liquid Pairs

On deep liquidity pairs like BTC/USDT or ETH/USDT, spreads are kept narrow to reflect an efficient order book, though the exact difference between bid and ask may vary with market conditions.

While precise spreads aren’t publicly stated, CoinsBank’s flat trading fee structure suggests that the spread is integrated into the market price and remains modest but slightly higher compared to low-fee platforms.

Fiat Deposits & Withdrawals

Fiat can be moved via bank transfers or cards, with most basic deposit methods being essentially fee-free on the platform side and withdrawals varying by method; processing times range from near-instant to a few business days depending on the option.

CoinsBank accepts fiat via wire transfer and credit card, with the processing time depending on method; fees are present but not clearly disclosed, and delays may occur depending on the payment channel.

On-chain Withdrawals

When sending crypto externally, fees are determined per chain and typically set at a fixed amount rather than variable, with different values depending on the network—for example Bitcoin, Ethereum, or other supported assets.

Cryptocurrency withdrawals like BTC are charged a fixed fee (for example, 0.005 BTC), instead of variable “dynamic” network fees, and similar structure likely applies to ETH, TRX, etc., though amounts aren’t explicitly listed.

Hidden Costs

Unadvertised charges may arise from non-native currency conversions, inactivity penalties if accounts are unused over long periods, or paying for expedited identity verification services when needed.

Some potential extra costs can include currency conversion spreads, possible fees for expedited KYC, and inactivity charges, though details are not prominently disclosed or standardized on the platform.

Real-World Cost Example: “€500 BTC

If you buy crypto worth roughly €500, you’d incur a small combined cost from order execution (dependent on order type and liquidity), a modest spread for execution price, and then any withdrawal fee when sending the asset off-platform—pulling these factors together gives a realistic cost overview for a typical user.

If you buy €500 of BTC, you’d pay the 0.50% taker fee, plus absorb any market spread and possibly incur a fiat funding fee and fixed BTC withdrawal cost, though exact numbers shift with exchange rates and the selected withdrawal method.

Crypto Offering & Trading Features

Number of Coins & Pairs

Crypto.com lists over 400 cryptocurrencies and supports more than 600 trading pairs overall, with the most active among them—including major tokens like BTC, ETH, USDT, USDC, BNB, ADA, XRP, SOL, DOGE, and MATIC—regularly comprising its top 20 by volume.

CoinsBank supports four cryptocurrencies—Bitcoin, Ethereum, Litecoin, and Ripple—pairings are limited to these major assets, with only top volume pairs offered, so the total and top-20 breakdown mirrors each other.

Product Range

The platform supports a wide array of services

CoinsBank focuses on spot trading only, without margin, futures/perpetuals, options, ETFs, staking, lending, copy-trading, grid bots, or automated DCA strategies—their offering remains straightforward and singular.

Liquidity

Crypto.com maintains deep liquidity across its markets, with spot order books for BTC and ETH particularly robust—though precise 24-hour volumes and depth figures fluctuate, the Exchange manages high throughput and tight market depth for its most liquid pairs.

Liquidity data, including precise 24-hour volumes or depth metrics for BTC/ETH, isn’t publicly disclosed on the platform, suggesting moderate liquidity but without publicly accessible indicators.

Tools

A full suite of order types is available—including limit, stop-loss, take-profit, and OCO orders—alongside native TradingView integration for enhanced charting, advanced bot tools (DCA, TWAP, grid, arbitrage), and a high-performance API/WSS infrastructure covering spot, margin, and derivatives trading.

The platform offers essential tools—limit orders, stop-loss, take-profit (OCO-style) and real-time charts—but lacks advanced alert systems, built-in TradingView, or public API/websocket access.

Geographic Restrictions by Product

Certain regions face product limitations—derivatives and margin trading may be restricted or unavailable depending on jurisdiction, whereas spot trading and earning services are broadly accessible but vary by local regulation.

CoinsBank allows access to the same basic spot trading services across supported regions, with no explicit geographic restrictions detailed for trading products like derivatives (which are simply not offered).

Innovation

Crypto.com continues to expand with creative offerings like crypto launchpad or launchpool-style events for new token releases, and flexible vs locked earn options that let users choose between liquidity or higher yields—reflecting a commitment to innovation in user engagement and passive strategies.

Current innovation tools like launchpad, launchpool, flexible or locked earn products are not part of CoinsBank’s offering, as the platform maintains a more traditional and minimalistic functionality set.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Crypto.com is managed by Foris DAX Asia (a Singapore-based company), with its global operations dating back to 2016 and headquarters located in Singapore.

CoinsBank is reportedly operated by CoinsBank LP (financial services via XBIT Ltd), said to be registered in Belize, with historical ties to a UK-based entity and offices in Edinburgh, though verifiable details remain opaque.

Licenses/Registration

The platform is compliant across major regions—registered as a Virtual Asset Service Provider (VASP) in Spain, holding MiCA authorization through its Maltese entity, and operating under regulatory approvals in the UK, Cyprus, France, Singapore, Australia, Canada, and the US, among others.

Despite claims of FCA authorization under license number 182110, investigative reviews indicate that this license belongs to an unrelated entity, meaning CoinsBank lacks legitimate regulation in the UK, EU, or other formal jurisdictions.

Custody

Crypto.com employs client-segregated custody with advanced MPC-based secure holdings, offers bankruptcy-remote vaults, and undergoes regular audits with transparent architecture—while explicit proof-of-reserves remains internal.

CoinsBank appears to self-custody user assets, with no public evidence of Proof of Reserves, independent audits, or clear disclosure of cold storage percentage figures.

Insurance & Protection Funds

Its U.S.–based Custody Trust benefits from a robust insurance policy of around USD 120 million covering cold-storage assets and potential theft, supported by Lloyd’s underwriters and arranged by Aon.

The platform does not advertise any formal insurance coverage or dedicated user protection funds to safeguard customer holdings in case of loss or breach.

Incident History

In early 2022, Crypto.com experienced a hack resulting in about $15 million in Ether taken; withdrawals were briefly paused and later restored, with no client funds lost, and there have been no major subsequent breaches publicly reported.

Available public data does not show documented incidents such as hacks or regulatory penalties, though several user complaints question the platform’s transparency and reliability.

Risk Controls

The platform enforces strong protections like mandatory 2FA, withdrawal whitelists, anti-phishing mechanisms, API permissions, role-based access, and optional sub-accounts to maintain granular control and mitigate unauthorized access.

CoinsBank has historically offered basic security mechanisms such as multi-signature wallets and user-held keys, but doesn’t broadly advertise more advanced controls like whitelisting, dedicated anti-phishing tools, multiple sub-accounts, or detailed API permissioning.

Transparency

Client assets are maintained in separate, auditable wallets with structural segregation; while public monthly audits or visible SLAs are not routinely published, the architecture reflects operational transparency and institutional-grade security standards.

The platform does not publish routine transparency reports, nor does it share on-chain wallet addresses or formal SLAs, making their operational transparency limited.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can fund your account via bank transfer, credit/debit cards, Apple Pay, or Google Pay; minimum and maximum thresholds vary by method and region, ranging from low single-digit amounts up to substantial daily and monthly caps; fund arrivals can be instant (cards/e-wallets) or take several hours to a few business days (bank transfers).

CoinsBank supports fiat deposits via bank transfers, credit/debit cards, and internal wallet transfers, with no clearly published deposit minimums, maximums, or exact processing times—methods appear functional but fees and limits are not transparently detailed.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Users can engage with limited features before KYC; completing full KYC (identity and selfie upload) unlocks higher transaction thresholds and full access to platform services—lower tiers impose strict withdrawal and product restrictions.

CoinsBank requires identity verification for fiat operations, but does not clearly define tiered KYC levels or associated limits; users may need to complete basic KYC to access deposit or withdrawal functions.

Withdrawals

Withdrawals are subject to minimum amounts per coin and daily caps (e.g., around 10 BTC per 24 h); supported networks include ERC-20, TRC-20, BEP-20, etc., and processing times depend on both network congestion and method—crypto withdrawals may take minutes to over an hour.

Cryptocurrency withdrawals use fixed fees (e.g., 0.005 BTC), with no indication of minimums, maximums, or supported blockchains beyond major ones like BTC or ETH, and timing details are not explicitly shared.

Customer Support

Help is available via 24/7 in-app chat and email, with typical resolution times varying by query complexity; a detailed knowledge base supports self-help for tutorials and FAQs.

Support is available via 24/7 live chat, email, and phone, with a mobile app and web knowledge base; however, actual response times aren’t promised or documented.

Languages & Localization

The platform supports native Spanish alongside other languages, displays fees and balances in local currencies such as €, and adapts features based on regional regulatory frameworks for better local relevance.

The platform is primarily offered in English, displays prices in fiat like EUR and USD, but does not appear to offer localized content tailored to specific regions or currencies.

App Quality & Stability

The mobile app is routinely updated and regarded as stable and performant; although official crash-rate metrics aren’t public, regular releases and smooth UX improvements indicate robust maintenance and reliability.

CoinsBank’s mobile app for iOS and Android is designed to be secure and user-friendly, employs data encryption, and enables instant transfers—but hard metrics like stability, crash frequency, or recent updates are not publicly detailed.

Experience, Performance & Ecosystem

UX/UI

The platform shines with clear organization and user-friendly navigation, designed to welcome newcomers while offering deeper controls—premium users benefit from a more advanced interface, akin to a “Pro” mode, though there’s no explicitly separate branded version.

CoinsBank offers a clean, intuitive interface with minimal clutter, making it approachable for beginners; however, it does not differentiate between “Lite” or “Pro” versions, so all users interact with a single unified platform experience.

Performance

Crypto.com generally offers swift order execution under normal market conditions, with strong platform resilience, though unsurprisingly, major volatility spikes can slightly increase latency and lead to temporary delays in KYC verification high-traffic periods.

With a streamlined UI and centralized infrastructure, order execution is generally smooth, though there’s sparse feedback on slowdowns during high-volatility or during Bull Market KYC surges—meaning performance may vary under extreme conditions.

Education

While Crypto.com offers a variety of educational materials, including guides and announcements, native Spanish content is mostly limited to community posts and localized support updates rather than a dedicated academy or trading simulator in Spanish.

The platform doesn’t feature a built-in learning academy, demo environment, or Spanish-language educational materials, so users looking for guided tutorials or localized crypto content may need external resources.

Community

The ecosystem includes vibrant official communities on Discord and Telegram—supportive spaces for updates and peer help—as well as referral incentives, but there’s no central copy-trading or reward-sharing program.

CoinsBank engages its audience through unique community experiences like blockchain-themed cruises and supports multilingual channels via WhatsApp, Telegram, WeChat, and referrals, though it lacks traditional forums or dedicated Discord groups.

Integrations

Crypto.com integrates with TradingView on its interface, supports native automated tools like DCA and grid bots, and links to external accounting or tax tools; full support for third-party bot platforms is expanding

The platform operates primarily as a standalone crypto solution with no native TradingView integration, external trading bots, tax reporting features, or accounting integrations—keeping the focus on core functionality.

Who Each One Is Best For

Beginners appreciate the intuitive onboarding design and helpful community, while intermediate users benefit from advanced charting, automation tools, and the hybrid feel of a “Lite-to-Pro” progression—pro traders may find other services with more dedicated Pro-tier offerings fit their needs better.

CoinsBank is best for users who want a consolidated crypto wallet, exchange, and spending card all in one place with straightforward usability, whereas more advanced traders or educators may find it lacking in trading sophistication or educational support.