Bitpanda vs Remitano: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitpanda and Remitano This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitpanda

Remitano

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Available Countries

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

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Bitpanda is ideal if:

Beginner-friendly yet feature-rich — Bitpanda blends a clean, intuitive interface with advanced tools like savings plans, staking, and crypto indices, making it equally welcoming for new users and appealing to more experienced traders.
Strong regulatory and security foundations — Fully licensed across Europe and ISO-certified, with free fiat wallets and robust custody services, Bitpanda offers reliability and transparency that instill investor confidence.
Comprehensive investment offering under one roof — Beyond crypto, Bitpanda supports precious metals, fractional stocks/ETFs, and a Visa debit card, empowering diverse portfolio strategies in a unified platform.

Remitano is ideal if:

Great for beginners – user-friendly, peer-to-peer model with escrow protection makes crypto buying and selling straightforward for new users.
Strong regional access – wide support for local payment methods in developing markets, making it highly accessible in many countries.
Limited for pros – lacks advanced trading tools and deep liquidity, so experienced traders may find it too simple.

Bitpanda isn’t ideal if:

Limited geographic reach — Primarily available only within Europe and offering minimal accessibility or functionality outside the EU, making it unsuitable if you're located elsewhere or traveling frequently.
Derivative-based asset exposure — Traditional assets like stocks, ETFs, and commodities are offered via derivatives, meaning you don’t gain actual ownership of the underlying assets.
Support and fee transparency concerns — Some users report slow or frustrating customer support experiences, and trading costs are embedded within spreads rather than clearly displayed, limiting fee clarity.

Remitano isn’t ideal if:

Not for fee-sensitive traders – peer-to-peer pricing can include seller markups and less transparency, making it less cost-effective than alternatives.
Too basic for advanced strategies – lacks margin, leveraged trades, and sophisticated order types for power users.
Dependent on counterparties – trade delays or stalls may occur if the other party doesn’t act promptly, disrupting the experience.

Fees & Total Costs

Spot Maker/Take

Bitpanda’s standard platform uses built-in premiums rather than explicit maker/taker fees, but its former advanced exchange (Bitpanda Pro) allowed maker and taker fees starting at around 0.10% and 0.15%, decreasing as volume grows, and holders of the platform’s native token (BEST) receive a fee discount.

Remitano operates mainly as a P2P marketplace where maker fees typically apply (around 1 %) and takers often pay none; there are no published volume-based discounts or native token rebates.

Futures/Derivatives

Bitpanda primarily offers derivatives exposure (e.g. tokenized stocks or commodities) rather than true crypto futures, so specific maker/taker tiers or funding-rate mechanics typical of perpetual futures platforms are not part of its offering.

Remitano currently does not provide futures or derivatives trading, so there are no maker, taker, or funding fees to report.

Average Spreads on Liquid Pairs

Bitpanda embeds a premium into the buying price—typically around 1.49%—which naturally expands the spread on liquid pairs like BTC/USDT or ETH/USDT compared to raw market prices.

As a P2P platform, Remitano doesn’t publish formal spread data for these pairs—prices are negotiated individually, so spreads may vary by offer and are not standardized.

Fiat Deposits & Withdrawals

Fiat is supported via multiple channels—such as SEPA bank transfers (free and takes one to three business days), instant options like card, SOFORT, Giropay, Neteller, or Skrill (available immediately or within a day), though availability and bank-side charges may apply.

methods, fees, timing

On-chain Withdrawals

Crypto withdrawals are charged only the network (miner) fee for the respective blockchain (e.g. BTC, ETH, TRX), not a separate Bitpanda fee, meaning charges are dynamic and reflect current on-chain conditions.

fixed vs dynamic fee by network (BTC, ETH, TRX, etc.)

Hidden Costs

Bitpanda imposes no inactivity fees and offers transparent pricing, though converting between fiat currencies may incur exchange margins; expedited KYC or “express” identity checks may rely on third-party services that could introduce time or cost variations not directly detailed.

currency conversion, inactivity, KYC express, etc.

Real-World Cost Example: “€500 BTC

If you buy €500 worth of BTC, Bitpanda embeds a roughly 1.49% premium, reducing your crypto position value; combined with the network fee if you immediately withdraw, your total cost reflects the spread premium plus the dynamic withdrawal fee—without adding separate platform trading or inactivity charges.

“Buying €500 in BTC” (fee + spread + withdrawal)

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitpanda’s platform boasts a broad universe of over 500 cryptocurrencies, making it one of the largest selections among European crypto brokers. While exact daily ranking data for the top 20 by volume isn’t public, it’s safe to infer that major tokens like BTC, ETH, ADA, SOL, and BNB lead the activity charts.

Remitano supports around 30–40 cryptocurrencies overall, with the most active pairings centered on BTC, ETH, USDT, XRP, and LTC, reflecting the highest liquidity and trading frequency.

Product Range

Bitpanda supports spot trading, margin trading on select assets, crypto indices (akin to ETFs), flexible staking, and short-term leveraged “Leverage” trades—but doesn’t offer perps, options, copy-trading, grid bots, or automated DCA features.

Remitano focuses on P2P spot trading and instant crypto-to-crypto swaps. It does not offer futures, margin, perpetuals, options, ETFs, grid bots, copy trading, or automated DCA—but it does support staking and some lending/earn products.

Liquidity

Bitpanda’s public 24-hour trading volume is modest compared to major global exchanges, translating to moderate liquidity and average order-book depth—adequate for standard trades but potentially limiting for very large orders on BTC/ETH.

24h volume & order-book depth

Tools

The platform offers basic order types such as limit and stop orders and price alerts, with clean but somewhat simplified charting, however it does not support full TradingView integration or publicly accessible API/WebSocket access for automated trading.

You can place basic order types like market and limit, with swap functionality. There are price alerts and a clean interface (including mobile), but no advanced charting, OCO orders, TradingView integration, or full API/WebSocket feed.

Geographic Restrictions by Product

Due to regulatory and licensing boundaries, certain products—like leveraged trades and staking—may be restricted in select jurisdictions; availability can vary significantly from one country to another within Europe and beyond.

Derivatives are not offered anywhere, and traditional P2P trading is unavailable in select regions like Canada, the UK, Singapore, and others, depending on local regulation.

Innovation

Bitpanda offers flexible staking—which allows you to stake and unstake assets at any time (with the exception of ETH, which has a short 48-hour unlock window)—but currently lacks launchpad or launchpool mechanisms for token launches or themed token farming opportunities.

The platform includes staking and earn products (flexible vs. fixed terms may vary by asset), as well as token swap tools—but lacks launchpad, launchpool, or structured investment pools beyond basic staking.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitpanda is operated by Bitpanda GmbH, founded in 2014 and headquartered in Vienna, Austria; since 2022, it has operated under the umbrella of its Swiss parent, Bitpanda Group AG.

Grasp who runs it

Licenses/Registration

Bitpanda holds a range of regulatory approvals—including PSD2, MiFID II, and multiple MiCA licenses (from Germany’s BaFin, Malta’s MFSA, and Austria’s FMA)—positioning it as one of the most regulated crypto platforms in Europe.

Remitano adheres to anti-money laundering (AML) and know-your-customer (KYC) protocols based on FATF frameworks but does not hold formal VASP/VISA licenses under EU MiCA or equivalent regulatory regimes.

Custody

Client assets are held in fiduciary custody, segregated from Bitpanda’s own funds, with a mix of hot and highly secure cold wallets and externally audited custody practices—not commingled or speculative.

User funds are held through in-house custodial systems with most crypto stored offline in cold storage; however, there’s no public proof-of-reserves or verified audit disclosures available.

Insurance & Protection Funds

Client holdings are backed by real assets, but there’s no blanket insurance policy for all crypto holdings—coverage applies under specific circumstances and documentation requirements, not universally automatic.

The platform does not advertise insurance or user asset protection funds beyond its standard custodial responsibilities and escrow mechanism.

Incident History

Bitpanda has not had any major security breaches to date; it has publicly dismissed claims of a large-scale data leak and emphasizes its robust custody design to minimize vulnerability.

There have been no widely publicized hacks or regulatory penalties against Remitano; the exchange emphasizes asset protection and operational stability in its communications.

Risk Controls

The platform offers standard security features such as two-factor authentication and anti-phishing protections, though more advanced controls like whitelist addresses or granular API permissions aren’t highlighted.

Remitano enforces two-factor authentication, withdrawal whitelist options, phishing safeguards, escrow-backed P2P trades, and periodic security audits to protect user assets and enhance transactional safety.

Transparency

Bitpanda promotes transparency through regular audits and regulatory adherence, but it doesn’t publish public wallets, monthly proof-of-reserves reports, or service-level agreements for users.

The exchange does not publish monthly transparency reports, SLAs, or public wallet addresses—its operational disclosures remain limited, focusing more on user security than open audit data.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitpanda supports a variety of fiat deposit options—including bank transfers, credit/debit cards, and e-wallets—depending on your currency. Minimum amounts start around €10, while daily and monthly ceilings vary by your verification level and chosen method; transfer times range from instant (cards/e-wallets) to a few business days (bank transfers).

Users can deposit fiat via linked bank transfers or “Fiat Wallet,” with minimums and maximums emerging from their KYC level; processing times vary by country and can be near-instant in some regions or take up to a few days depending on banking systems.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitpanda enforces mandatory KYC for all users in compliance with EU regulations, without tiered “basic” or “advanced” levels; only verified accounts can access services, with deposit and withdrawal limits defined by your status and payment method.

KYC is mandatory and structured in tiers—from basic phone verification to advanced identity and peer certifications—each unlocks higher deposit, buy, and withdrawal thresholds and broader functionality.

Withdrawals

Cryptocurrency withdrawals are supported across multiple networks (e.g., ERC-20, TRC-20), with limits and processing tied to your verification and chosen method; fiat withdrawals may require confirmation periods before becoming available for use or payout.

Crypto withdrawals depend on your verification level and support major networks like ERC-20, TRC-20, and BEP-20, with typical processing done within the blockchain’s normal timeframes, though exact thresholds and durations vary by region and asset.

Customer Support

Bitpanda offers around-the-clock customer support via a ticket-based system (no live chat or phone), typically with timely email responses; additionally, a detailed help center provides self-service articles for common queries.

Remitano offers round-the-clock live chat and email support, backed by a robust help center and forum—response times are generally quick for chat, with slightly slower email replies, and an extensive FAQ base for self-service.

Languages & Localization

The platform supports multiple languages—including native Spanish—and displays fees in relevant fiat (e.g., Euros); it also complies with local regulations across supported European regions to ensure legal alignment.

The platform operates natively in English and many local languages, displays fees in local fiat (EUR, USD, etc.), and adapts interface and regulatory disclosures to your country for a localized experience.

App Quality & Stability

Bitpanda’s app is known for its smooth, stable performance and frequent updates across iOS and Android; while specific crash metrics aren’t public, user feedback signals a generally reliable and well-maintained mobile experience.

The mobile and web apps are praised for reliability and ease of use, with fast deposits/withdrawals and a solid user interface; user reviews (e.g. Google Play) rate performance around 4.3 stars, indicating overall stability and regular updates.

Experience, Performance & Ecosystem

UX/UI

Bitpanda presents a clean, intuitive interface designed for beginners on its standard platform, while Bitpanda Pro offers a more advanced trading UI tailored to seasoned users—both share familiar navigation patterns but differ in complexity to match user experience levels.

The interface prioritizes simplicity—ideal for beginners—with clear navigation and essential features; it recently introduced a lightweight “Remitano Lite” mini-app within Telegram, offering ultra-fast trades and onboarding.

Performance

Thanks to its Fusion aggregation layer, Bitpanda delivers enhanced pricing and generally low latency even during volatility spikes, though KYC processing may slow slightly when demand surges in bull markets.

Trades generally execute swiftly thanks to P2P matching and escrow, even during volatile periods, and the platform’s minimal infrastructure helps avoid downtime; though in high-demand bull markets, KYC approvals might slow down due to verification surges.

Education

Bitpanda provides a comprehensive Academy with multilingual educational materials—including Spanish—covering crypto basics, markets, and investing strategies, though it doesn’t currently feature a trading simulator or demo environment.

Remitano does not currently offer formal learning modules like academies or demo trading tools, and while its Help Center provides support, there’s limited dedicated educational content—especially lacking in Spanish-language tutorials.

Community

Bitpanda maintains active user engagement through an official blog, a referral rewards program, and presence on social platforms, but doesn’t host its own public forum, Discord server, or Telegram group.

Remitano maintains an active official Telegram channel and bot for updates and support, in addition to a user forum and a referral program that rewards members for inviting others.

Integrations

While Bitpanda lacks native TradingView or third-party bot integration, it provides a Technology Solutions API for institutional use and supports built-in tax reporting tools for users.

The platform offers a clean in-app trading experience but lacks integrations with advanced tools like TradingView, external trading bots, tax calculators, or accounting software—favoring a streamlined, standalone approach.

Who Each One Is Best For

Bitpanda’s intuitive design and educational support make it an excellent starting point for crypto newcomers, whereas Bitpanda Pro—with its richer tools and integrations—is ideal for professional traders seeking performance and advanced control.

Remitano shines for users seeking fast, intuitive P2P trading—particularly newcomers and regional traders in developing markets—while those needing advanced features, automation, or deep analytics may find it too pared-down for their needs.