Bitpanda vs Exmo: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitpanda and Exmo This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitpanda

Exmo

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Available Countries

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Bitpanda is ideal if:

Beginner-friendly yet feature-rich — Bitpanda blends a clean, intuitive interface with advanced tools like savings plans, staking, and crypto indices, making it equally welcoming for new users and appealing to more experienced traders.
Strong regulatory and security foundations — Fully licensed across Europe and ISO-certified, with free fiat wallets and robust custody services, Bitpanda offers reliability and transparency that instill investor confidence.
Comprehensive investment offering under one roof — Beyond crypto, Bitpanda supports precious metals, fractional stocks/ETFs, and a Visa debit card, empowering diverse portfolio strategies in a unified platform.

Exmo is ideal if:

Effortless for beginners — EXMO shines with a clean and intuitive interface that makes entering the crypto world straightforward, even for newcomers.
Strong foundational tools — It offers essential order types (market, limit, stop), solid security layers, and mobile access—delivering the essentials without overcomplicating things.
Reward-friendly experience — If you enjoy added incentives, EXMO’s ecosystem includes perks via its native token and Earn program, enriching your engagement beyond standard trading.

Bitpanda isn’t ideal if:

Limited geographic reach — Primarily available only within Europe and offering minimal accessibility or functionality outside the EU, making it unsuitable if you're located elsewhere or traveling frequently.
Derivative-based asset exposure — Traditional assets like stocks, ETFs, and commodities are offered via derivatives, meaning you don’t gain actual ownership of the underlying assets.
Support and fee transparency concerns — Some users report slow or frustrating customer support experiences, and trading costs are embedded within spreads rather than clearly displayed, limiting fee clarity.

Exmo isn’t ideal if:

If you need advanced trading tools, EXMO may feel limiting due to the absence of high-end features favored by professional traders.
If rapid customer support matters, response times can lag behind competitors, which might frustrate users seeking instant help.
If you're after aggressive margin use, EXMO offers modest leverage, so it’s not the best choice for high-risk, high-reward strategies.

Fees & Total Costs

Spot Maker/Take

Bitpanda’s standard platform uses built-in premiums rather than explicit maker/taker fees, but its former advanced exchange (Bitpanda Pro) allowed maker and taker fees starting at around 0.10% and 0.15%, decreasing as volume grows, and holders of the platform’s native token (BEST) receive a fee discount.

EXMO applies a tiered fee structure where both maker and taker fees decrease as your 30-day trading volume rises—from standard spot levels down to zero or even negative rates at very high volumes—while EXMO-Coin-backed Premium packages offer additional, fixed discounts ranging from modest savings to full fee waivers.

Futures/Derivatives

Bitpanda primarily offers derivatives exposure (e.g. tokenized stocks or commodities) rather than true crypto futures, so specific maker/taker tiers or funding-rate mechanics typical of perpetual futures platforms are not part of its offering.

EXMO currently focuses exclusively on spot and margin trading and does not support futures or derivative products, so maker/taker and funding fees for such instruments are not applicable.

Average Spreads on Liquid Pairs

Bitpanda embeds a premium into the buying price—typically around 1.49%—which naturally expands the spread on liquid pairs like BTC/USDT or ETH/USDT compared to raw market prices.

While precise spreads aren’t publicly listed, EXMO’s tight pairing on major BTC/USDT and ETH/USDT markets suggests they remain competitive in line with typical centralized exchange benchmarks.

Fiat Deposits & Withdrawals

Fiat is supported via multiple channels—such as SEPA bank transfers (free and takes one to three business days), instant options like card, SOFORT, Giropay, Neteller, or Skrill (available immediately or within a day), though availability and bank-side charges may apply.

You can deposit and withdraw fiat by card, bank transfers (SEPA, wire), and e-channels; deposit fees and limits depend on your chosen method, with processing times ranging from under an hour to up to three business days for traditional transfers.

On-chain Withdrawals

Crypto withdrawals are charged only the network (miner) fee for the respective blockchain (e.g. BTC, ETH, TRX), not a separate Bitpanda fee, meaning charges are dynamic and reflect current on-chain conditions.

Crypto withdrawals follow dynamic, network-based fees—varying by coin and network congestion—rather than flat fees, and the specific fee for each asset is shown at the time of withdrawal.

Hidden Costs

Bitpanda imposes no inactivity fees and offers transparent pricing, though converting between fiat currencies may incur exchange margins; expedited KYC or “express” identity checks may rely on third-party services that could introduce time or cost variations not directly detailed.

Although EXMO avoids surprise charges, users should note possible currency conversion margins, low inactive-account charges, and potential priority processing fees for expedited verification or transfers, depending on circumstances.

Real-World Cost Example: “€500 BTC

If you buy €500 worth of BTC, Bitpanda embeds a roughly 1.49% premium, reducing your crypto position value; combined with the network fee if you immediately withdraw, your total cost reflects the spread premium plus the dynamic withdrawal fee—without adding separate platform trading or inactivity charges.

Suppose you buy €500 worth of BTC via fiat—your cost includes a starting trading fee (based on spot or fiat tiers), the market spread embedded in the execution price, and a dynamic crypto withdrawal charge when you transfer BTC out—which together form the total effective cost of the transaction.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitpanda’s platform boasts a broad universe of over 500 cryptocurrencies, making it one of the largest selections among European crypto brokers. While exact daily ranking data for the top 20 by volume isn’t public, it’s safe to infer that major tokens like BTC, ETH, ADA, SOL, and BNB lead the activity charts.

EXMO supports around 90–100 different cryptocurrency assets and approximately 150–235 trading pairs, while its top 20 by volume include major names like BTC, ETH, ADA, DOT, LINK, XRP, SOL, LTC, AAVE, UNI, XLM, BCH, EOS, ATOM, FIL, VET, ZEC, XMR, TRX, and more.

Product Range

Bitpanda supports spot trading, margin trading on select assets, crypto indices (akin to ETFs), flexible staking, and short-term leveraged “Leverage” trades—but doesn’t offer perps, options, copy-trading, grid bots, or automated DCA features.

The platform offers spot trading (including margin with up to ~30× leverage), staking via the Earn program, OTC services, and automated features like copy-trading and third-party grid or trading bots—however, it does not support derivatives such as perpetuals, options, ETFs, or crypto loans.

Liquidity

Bitpanda’s public 24-hour trading volume is modest compared to major global exchanges, translating to moderate liquidity and average order-book depth—adequate for standard trades but potentially limiting for very large orders on BTC/ETH.

EXMO’s daily trading volume generally ranges from tens to a few tens of millions of dollars, with BTC/USDT and ETH/USDT among its most liquid pairs—indicative of a mid-tier liquidity exchange offering reasonable depth for retail and many pro traders.

Tools

The platform offers basic order types such as limit and stop orders and price alerts, with clean but somewhat simplified charting, however it does not support full TradingView integration or publicly accessible API/WebSocket access for automated trading.

Traders can place market, limit, and stop orders; enjoy basic charting and alerts; and leverage web and mobile APIs—and while advanced tools like native TradingView charts aren’t built in, external integrations via API are possible.

Geographic Restrictions by Product

Due to regulatory and licensing boundaries, certain products—like leveraged trades and staking—may be restricted in select jurisdictions; availability can vary significantly from one country to another within Europe and beyond.

While spot and staking are widely available, margin trading may be restricted or unavailable in certain jurisdictions—particularly the US and other regions where regulations limit leverage products.

Innovation

Bitpanda offers flexible staking—which allows you to stake and unstake assets at any time (with the exception of ETH, which has a short 48-hour unlock window)—but currently lacks launchpad or launchpool mechanisms for token launches or themed token farming opportunities.

EXMO’s Earn offering includes flexible staking that allows daily rewards and instant withdrawals, enabling compounding without locking funds; though it doesn’t currently offer launchpad or launchpool-style token launch features, its flexible earn model is a standout.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitpanda is operated by Bitpanda GmbH, founded in 2014 and headquartered in Vienna, Austria; since 2022, it has operated under the umbrella of its Swiss parent, Bitpanda Group AG.

EXMO operates under its legal entity EXMO EXCHANGE LTD., established around 2013–2014 and headquartered in the UK, functioning within British jurisdictional frameworks including AML/KYC mandates and the EU’s Fifth Anti-Money Laundering Directive (5AMLD).

Licenses/Registration

Bitpanda holds a range of regulatory approvals—including PSD2, MiFID II, and multiple MiCA licenses (from Germany’s BaFin, Malta’s MFSA, and Austria’s FMA)—positioning it as one of the most regulated crypto platforms in Europe.

While EXMO is registered in the UK and complies with AML and KYC obligations, it does not hold formal licenses such as VASP or MiCA—operating without formal regulatory approvals from major bodies like the FCA or SEC, though it aligns with regional compliance best practices.

Custody

Client assets are held in fiduciary custody, segregated from Bitpanda’s own funds, with a mix of hot and highly secure cold wallets and externally audited custody practices—not commingled or speculative.

The platform uses a hybrid custody model—hot wallets for daily transactions and cold storage for the bulk of assets—with routine security audits to bolster safety; however, there’s no public proof of reserves or explicit percentage breakdown of cold vs. hot holdings.

Insurance & Protection Funds

Client holdings are backed by real assets, but there’s no blanket insurance policy for all crypto holdings—coverage applies under specific circumstances and documentation requirements, not universally automatic.

EXMO maintains an internal insurance fund to provide some level of user asset protection against unforeseen events, though this is not comparable to coverage offered by major traditional financial insurers.

Incident History

Bitpanda has not had any major security breaches to date; it has publicly dismissed claims of a large-scale data leak and emphasizes its robust custody design to minimize vulnerability.

EXMO has experienced operational challenges—such as platform downtimes and withdrawal delays—and notable events like the 2017 kidnapping of its Managing Director, leading to heightened scrutiny; no major security breaches have been publicly confirmed since.

Risk Controls

The platform offers standard security features such as two-factor authentication and anti-phishing protections, though more advanced controls like whitelist addresses or granular API permissions aren’t highlighted.

The platform offers strong security tools like 2FA (now moving toward Google Authenticator and passkeys), trusted IP whitelisting, anti-phishing email measures, and granular notification settings, enhancing account protection and risk mitigation.

Transparency

Bitpanda promotes transparency through regular audits and regulatory adherence, but it doesn’t publish public wallets, monthly proof-of-reserves reports, or service-level agreements for users.

EXMO emphasizes user data security and transaction integrity but does not offer frequent public reports like monthly transparency statements or live wallet addresses, and it lacks a formally published SLA for uptime or service levels.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitpanda supports a variety of fiat deposit options—including bank transfers, credit/debit cards, and e-wallets—depending on your currency. Minimum amounts start around €10, while daily and monthly ceilings vary by your verification level and chosen method; transfer times range from instant (cards/e-wallets) to a few business days (bank transfers).

You can deposit fiat via bank transfers (SEPA, wire), Visa/Mastercard cards, and various e-wallets; minimum and maximum limits vary by method and currency, can be found in your account, and deposits typically arrive within 1 minute to around an hour depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitpanda enforces mandatory KYC for all users in compliance with EU regulations, without tiered “basic” or “advanced” levels; only verified accounts can access services, with deposit and withdrawal limits defined by your status and payment method.

New users must complete identity verification to access core features; additional levels like address or card verification unlock higher deposit/withdrawal methods and limits, with processing typically done within a few hours.

Withdrawals

Cryptocurrency withdrawals are supported across multiple networks (e.g., ERC-20, TRC-20), with limits and processing tied to your verification and chosen method; fiat withdrawals may require confirmation periods before becoming available for use or payout.

Crypto withdrawals depend on the network chosen (e.g. TRC20, ERC20) and are subject to dynamic network fees; there are high upper limits (e.g. up to $500k or £10k) and actual processing times vary with method and network congestion.

Customer Support

Bitpanda offers around-the-clock customer support via a ticket-based system (no live chat or phone), typically with timely email responses; additionally, a detailed help center provides self-service articles for common queries.

EXMO offers 24/7 support via chat, email, and ticketing, though response times may vary; there’s also a comprehensive knowledge base to help with common questions.

Languages & Localization

The platform supports multiple languages—including native Spanish—and displays fees in relevant fiat (e.g., Euros); it also complies with local regulations across supported European regions to ensure legal alignment.

The platform fully supports English and displays fees in major currencies like EUR and USD; localization extends to fiat support and regulatory considerations in regions where it operates.

App Quality & Stability

Bitpanda’s app is known for its smooth, stable performance and frequent updates across iOS and Android; while specific crash metrics aren’t public, user feedback signals a generally reliable and well-maintained mobile experience.

EXMO provides both mobile and web apps for trading, with a long-standing reputation, though users sometimes report downtimes and slower support responses—indicating a solid but not flawless user experience.

Experience, Performance & Ecosystem

UX/UI

Bitpanda presents a clean, intuitive interface designed for beginners on its standard platform, while Bitpanda Pro offers a more advanced trading UI tailored to seasoned users—both share familiar navigation patterns but differ in complexity to match user experience levels.

EXMO delivers an intuitive and beginner-friendly interface with a “Simple” or “Advanced” trading view that lets users choose between a clean, streamlined flow or a more detailed layout—facilitating a smooth learning curve from novice to experienced levels.

Performance

Thanks to its Fusion aggregation layer, Bitpanda delivers enhanced pricing and generally low latency even during volatility spikes, though KYC processing may slow slightly when demand surges in bull markets.

Users note that EXMO handles typical order latency well under normal conditions, although heavy volatility can slow response times, and during crypto bull runs, KYC queues can lead to delays in verification that hold up trading access.

Education

Bitpanda provides a comprehensive Academy with multilingual educational materials—including Spanish—covering crypto basics, markets, and investing strategies, though it doesn’t currently feature a trading simulator or demo environment.

While EXMO doesn’t offer a full-fledged demo account, it does provide educational material—including guides and blog posts—and supports Spanish-language resources to help users learn trading basics and platform features.

Community

Bitpanda maintains active user engagement through an official blog, a referral rewards program, and presence on social platforms, but doesn’t host its own public forum, Discord server, or Telegram group.

EXMO maintains an active presence on channels like Telegram and focuses on referral incentives to build community engagement, though it lacks a dedicated forum or Discord server for deeper user interaction.

Integrations

While Bitpanda lacks native TradingView or third-party bot integration, it provides a Technology Solutions API for institutional use and supports built-in tax reporting tools for users.

EXMO has embedded native TradingView charting directly into its platform for technical analysis, and supports external bot integrations via API—but does not yet offer formal integration with tax reporting or accounting tools.

Who Each One Is Best For

Bitpanda’s intuitive design and educational support make it an excellent starting point for crypto newcomers, whereas Bitpanda Pro—with its richer tools and integrations—is ideal for professional traders seeking performance and advanced control.

EXMO is ideal for traders seeking a user-friendly, approachable platform with flexible UX modes and integrated charting—especially beginners and casual users—while power-user traders may find it less adequate due to limited simulator tools and backend integrations.