Bitflyer vs Mudrex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitflyer and Mudrex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitflyer

Mudrex

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Available Countries

United States

Yes

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Bitflyer is ideal if:

Great for cautious starters – Offers a clean, beginner-friendly interface with strong regulation and security, especially suited if you value peace of mind and a guided experience.
Smart for professionals too – Its Lightning platform and API support advanced trading styles while remaining within a trusted, compliant ecosystem.
Best for mainstream assets – Focuses on the core major cryptocurrencies rather than obscure altcoins—ideal if you're after simplicity, not a sprawling asset list.

Mudrex is ideal if:

Seamless crypto automation — Ideal if you prefer hands-off investing using algorithmic strategies and periodic crypto baskets without managing each trade yourself.
Security and global compliance — Perfect for risk-conscious users who value robust encryption, insurance on assets, and regulatory adherence across multiple regions.
Beginner-friendly with educational support — Great for those entering crypto, with intuitive tools, guided investing options, and educational resources to build confidence.

Bitflyer isn’t ideal if:

Not for altcoin hunters — Offers only a small selection of mainstream cryptocurrencies, limiting your options if you're looking to explore lesser-known tokens.
Limited advanced trading tools — Lacks robust derivatives, futures, lending, and staking features that active or margin traders often need.
Less competitive for cost-focused users — May involve higher spreads or fewer deposit options compared to more versatile, low-cost exchanges.

Mudrex isn’t ideal if:

Limited for hands-on traders — Not suited if you want to execute spot trades directly or rely on fiat/card deposit and withdrawal flexibility beyond automated strategies.
Withdrawal and compliance limitations — Temporary crypto withdrawal freezes and tiered transaction limits may frustrate those requiring uninterrupted or high-volume access to funds.
Customer support and transparency gaps — Reports of slow or unclear support and missing communication details could pose challenges for users needing visible, responsive service.

Fees & Total Costs

Spot Maker/Take

On bitFlyer’s Lightning Spot, maker and taker fees decrease progressively as your 30-day trading volume grows—from about 0.10 % at lower volumes down to roughly 0.03 % for very high turnover, with potential bespoke discounts for particularly active users or sizeable trades.

Spot trading fees adjust based on your trading volume tier, with higher volume unlocking lower rates; additionally, loyalty tiers under the ‘Alpha’ program offer even more discounts—up to some of the lowest in India.

Futures/Derivatives

bitFlyer offers Bitcoin futures and crypto CFDs with margin, where trading fees fall in the same low double-digit-basis-point range, plus a funding cost applied at fixed intervals based on price divergence from spot—creating a small rollover cost for open positions.

Futures fees follow a tiered structure similar to spot, and while the platform doesn’t charge funding fees itself, traders still incur or earn a dynamic funding rate exchanged peer-to-peer every few hours.

Average Spreads on Liquid Pairs

Spread information isn’t explicitly disclosed on bitFlyer, but based on its exchange design, liquid pairs typically carry modest spreads that are embedded in prices, especially via the Easy Exchange interface where the buy/sell price includes conversion margin rather than a separate fee.

Spreads on major pairs remain tight, benefiting from strong liquidity and real-time matching via the integrated trading infrastructure.

Fiat Deposits & Withdrawals

methods, fees, timing

You can deposit fiat via UPI or IMPS instantly with no fees, and withdraw INR with modest variable charges plus applicable taxes, all processed swiftly through local banking systems.

On-chain Withdrawals

fixed vs dynamic fees

Crypto withdrawals involve a dynamic network fee that fluctuates per blockchain plus a small platform fee; the total cost is disclosed before confirming the transaction.

Hidden Costs

There are no apparent idle-account or express-KYC charges; however, minor implicit costs can stem from currency conversion spreads if you’re using a non-native fiat, and any third-party wire or bank fees—which vary regionally—can affect your overall cost.

There are no hidden or maintenance fees, but you may encounter currency conversions when dealing across asset types, and you’ll need to complete KYC and any further due diligence to access full withdrawal functionality.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would entail a small embedded spread (via Easy Exchange) or low Lightning fee, plus the flat withdrawal charge (e.g., ~0.0004 BTC) if you choose to withdraw—resulting in a modest overall impact relative to the value but with no hidden or percentage-based surprises.

If you bought €500 worth of BTC, your cost would include a modest trading fee based on your tier, the small spread between buy/sell prices, and any applicable platform or network fee when withdrawing, all transparently shown before you confirm.

Crypto Offering & Trading Features

Number of Coins & Pairs

bitFlyer supports around 7–8 core cryptocurrencies with roughly 10–12 trading pairs, mainly focused on major assets like BTC, ETH, LTC, BCH, ETC, LSK, MONA, and a few fiat pairings—its offering remains intentionally compact.

Mudrex supports over 650 cryptocurrencies overall, with liquidity concentrated in the most popular assets like BTC, ETH, XRP, BNB, SOL, ADA, AVAX, DOGE, USDT, and USDC—all among its top volume pairs.

Product Range

The platform offers spot trading, margin trading (up to around 2×–4× leverage depending on region), Bitcoin futures (derivatives), Ethereum staking (upcoming), and OTC for large volume trades—but lacks more exotic features like options, ETFs, lending, copy-trading, automated bots, or full DCA tools.

You can trade on spot markets, use perpetual futures with up to 100× leverage, engage in simplified short-term options like ‘Bit15’, invest in curated crypto baskets, stake assets via vaults, and deploy automated strategies (e.g., DCA, grid bots) and copy trading setups.

Liquidity

bitFlyer handles daily trading volumes in the low-hundreds of millions USD (with top pairs like BTC/JPY and ETH/JPY dominating), while its order book depth on main pairs remains modest compared with major global exchanges—sufficient for moderate trades but not for ultra-large orders.

Mudrex delivers strong liquidity and trading volume in top pairs like BTC/USDT and ETH/USDT, supported by its futures book of over 350–500 instrument pairs, ensuring efficient execution and market access.

Tools

Advanced users benefit from a Lightning platform offering standard order types (limit, stop), custom alerts, charting, API and WebSocket access, and a native professional interface—but there’s no built-in TradingView integration or OCO orders.

Mudrex offers standard market and limit orders, stop-loss and take-profit (SL/TP), and OCO (One-Cancels-the-Other) conditional orders, alongside advanced TradingView chart integration and native technical tools—though APIs or WebSocket access aren’t explicitly advertised.

Geographic Restrictions by Product

Derivatives and margin capabilities vary by region, with limited pairs available in the U.S. (e.g., BTC/USD, ETH/USD, BCH/BTC) and broader altcoin access in Europe and Japan, reflecting regulatory constraints across jurisdictions.

Due to regional regulations, certain advanced offerings like derivatives may be restricted or tier-locked depending on your location and KYC level, with structured limits applied especially for users in India and similarly regulated regions.

Innovation

Recent enhancements include ETH staking (pending launch) and ongoing CFD asset expansions. However, bitFlyer does not currently offer launchpads, flexible vs locked Earn products, or structured innovative financial instruments.

Mudrex regularly introduces new product features—such as vanilla short-term options (‘Bit15’), frequent additions of new coins and futures pairs, and thematic launchpad-like baskets—while providing both flexible and locked staking or earning opportunities within its ecosystem.

Security, Regulation & Custody

Operating Entity & Jurisdiction

bitFlyer, Inc. was founded in 2014 and is based in Tokyo, Japan; it has extended operations internationally through regulated subsidiaries such as bitFlyer Europe to serve multiple regions globally.

Mudrex operates under RPFAS Technologies Private Limited (India) and Mudrex Inc. (US), and Mudrex TR Holdings UAB (EU); founded in 2018, it maintains offices headquartered in Bengaluru and San Francisco, with an EU entity based in Lithuania.

Licenses/Registration

It holds Virtual Asset Exchange licensing under Japan’s FSA, and its European arm is a fully regulated payment institution in Luxembourg, holds the first VASP registration there, and undergoes annual audits by a Big Four firm.

Mudrex is registered with India’s Financial Intelligence Unit (FIU), holds Virtual Asset Service Provider (VASP) status under Lithuania, and is certified by Italy’s OAM, ensuring compliance under a broad regulatory footprint.

Custody

Customer assets are stored offline in proprietary cold wallets (often over 80–100%), with multilayer physical security; while specific Proof of Reserves disclosure isn’t public, financial statements undergo external audit and assets are held separately from company funds.

User funds are held with insured institutional custodians, distributed across multiple wallets for safety; internal and external audits run continuously, along with frequent reserve checks, though full public proof-of-reserves reporting isn’t currently advertised.

Insurance & Protection Funds

There’s coverage for unauthorized withdrawal via encrypted authentication and secure wallet infrastructure, but no widely advertised comprehensive insurance fund for hacks or exchange-level failures.

The platform maintains insurance coverage through a global insurer, protecting user assets even in rare cases of custodial breach or security incident.

Incident History

Apart from regulatory enforcement fines (e.g., levied by New York DFS), bitFlyer does not have public records of hacks or fund losses, reflecting a clean operational history with no major security breaches or customer fund suspensions.

Mudrex has a clean record with no known hacks, major freezes, or regulatory fines; the only notable disruption was a temporary pause on crypto withdrawals during a compliance upgrade, which was later lifted.

Risk Controls

The platform enforces strong password policies, two-factor authentication, account lockouts, encryption, and segregates client and company funds; features such as whitelists, sub-accounts, anti-phishing, and granular API permissions enhance security.

The platform enforces strong safeguards including AES-256 encryption, mandatory two-factor authentication, email confirmations, withdrawal limits with firewall enforcement, one-address-per-user restrictions, and real-time monitoring for suspicious activity.

Transparency

While bitFlyer doesn’t publish monthly reserve reports or wallet addresses, it provides audited compliance, segregated custodian practices, encryption standards transparency, and maintains clear regulatory and operational SLAs via its regional legal frameworks.

Mudrex provides users with full visibility into their funds and transaction histories, shares audit details with independent auditors, and maintains regular communication channels—though it doesn’t offer publicly viewable wallet addresses or formal SLA documents for uptime.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bank transfers (like SEPA, ACH, Fedwire) are available (sometimes free), with PayPal accepted in Europe; credit/debit card options depend on region, and deposit limits lift with full Trade Pro verification, while processing ranges from instant (cards) to 1–3 business days (bank transfers).

Mudrex supports INR deposits via UPI and IMPS with swift processing and no minimum for crypto-related activity; deposits via bank systems in other regions tend to follow local norms and may have region-specific limits and speeds.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Accounts start at a basic (Standby) level with entry-only access, upgrade to Trade Class to deposit and trade within limits, and finally Trade Pro unlocks unrestricted activity—requiring progressively more ID documentation during verification.

All users begin with a base level (L0) with very restricted withdrawal abilities, then advance through levels by completing identity and income validation—each tier unlocking higher crypto and bank transaction thresholds.

Withdrawals

Crypto withdrawals have fixed minimums (e.g., 0.001 BTC plus fee), fiat withdrawals via bank take about 1–3 business days, and supported networks include the standard ones like BTC and ETH—no TRC20/BEP20 options mentioned.

limits, timing, networks

Customer Support

Support is accessible via email and contact form (weekdays during business hours), with response typically within that timeframe; a FAQ/help center exists, but there’s no live 24/7 chat available.

Support is available 24/7 via email, live chat, and a ticket system, backed by webinars, a help center, and social channels; response times are generally prompt, aided by educational content and FAQs.

Languages & Localization

The platform offers native-level English (and other EU languages like French); pricing and fees are shown in local fiat (€/USD/JPY), with region-specific regulatory compliance embedded per locale.

The platform is fully in English, displays fees and balances in INR or USD (depending on location), and adapts operations to comply with local regulations—particularly for Indian users.

App Quality & Stability

The mobile app supports core functions, is generally stable, though users report some limitations in advanced trading features, occasional minor bugs, and mixed ratings—recent updates aim to improve usability and reliability.

Mudrex offers both web and mobile apps rated around 4.5 on iOS and 3.3 on Android, regularly updated with stability enhancements, although some users report occasional interface glitches or performance hiccups.

Experience, Performance & Ecosystem

UX/UI

bitFlyer strikes a balance between accessibility and power—casual users will find the Lite interface intuitive with a gentle learning curve, while experienced traders can switch to a Pro mode that offers deeper functionality without overwhelming novice users.

The platform offers a sleek, intuitive interface with a gentle learning curve, ideal for beginners, while advanced features and strategy-building tools accommodate more experienced users—though there isn’t an explicit “Lite/Pro” toggle, the design balances simplicity with depth via modular access.

Performance

Order execution is generally responsive during normal conditions, but like many exchanges, there can be brief latency or slight slowdown during high-volatility spikes; KYC queues may also lengthen during strong bull runs, potentially delaying onboarding.

Order execution is generally responsive, even during high-volatility periods, though surges in account creations or KYC submissions during bull runs can cause brief verification queuing, which may slightly delay access to full functionality.

Education

The bitFlyer Academy provides beginner-friendly articles and guides to help users understand crypto fundamentals, though there’s no live demo or simulator, and educational content in languages other than English is limited.

Mudrex boasts a rich educational ecosystem, from its ‘Learn with Mudrex’ masterclasses and live webinars to a structured learning section with articles, quizzes, and videos; while direct demo or Spanish-language tools are limited, content is continuously growing in both formats and language support.

Community

bitFlyer maintains an official help center and blog for updates, but lacks public community forums like Discord or Telegram; it does offer a referral program to incentivize bringing new users—but no broad peer-to-peer community space is currently provided.

A vibrant user community thrives across official Telegram and Discord channels where founders and team members engage, share updates, and help troubleshoot; these channels also serve as hubs for referral programs that reward community growth.

Integrations

The platform supports API and WebSocket access for automated trading, yet does not offer native TradingView charts, external bot marketplaces, or integrated tax/accounting tools—so users typically rely on external systems for advanced analytics or bookkeeping.

Mudrex integrates TradingView-style charting and internal analytics but doesn’t currently support third-party bot plugins, direct tax-calculation tools, or exportable accounting integrations; most data must be manually tracked or handled via external portfolios.

Who Each One Is Best For

bitFlyer is ideal for traders who want a secure, regulated platform with a choice between streamlined and professional UIs, while those who prefer community-driven tools, extensive integrations, or a learning sandbox may find more options on other platforms.

Mudrex is an excellent match for crypto investors seeking an automated, low-maintenance experience—with access to strategic investing and AI-driven tools—though advanced manual traders or those needing deep third-party integrations might find features still evolving.