Hitbtc vs Bitmart: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Hitbtc and Bitmart This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Hitbtc

Bitmart

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

United Kingdom

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Hitbtc is ideal if:

Sophisticated API-driven tooling Perfect for algorithmic and pro traders leveraging fast REST, WebSocket, or FIX services and advanced order types like scaled or trailing entries
Extensive demo zone and broad pair availability Great for learning or testing strategies without risk, while enjoying access to hundreds of spot, margin, and futures pairs
Robust security and transparency systems Ideal if you value strong safeguards like cold storage, 2FA, session monitoring, and audit-friendly reporting

Bitmart is ideal if:

Wide crypto selection for altcoin enthusiasts — Great if you're exploring a broad range of tokens, including niche and newly launched assets.
Beginners and advanced users both catered to — Offers a simple Buy/Sell tool for newcomers and robust futures, spot, and charting interfaces for experienced traders.
Social and copy trading opportunities — Ideal if you want to mirror expert strategies or explore passive exposure through copy/social trading tools.

Hitbtc isn’t ideal if:

Frustration-prone customer support Resolving urgent account or withdrawal issues may take days or longer, leaving critical calls pending
Opaque corporate governance Unclear headquarters, anonymous leadership, and regulation gaps can hinder your confidence and legal recourse
Inactivity-fee risks & asset access issues Long idle periods may lead to unexpected charges or frozen funds without clear notifications

Bitmart isn’t ideal if:

No demo or practice mode — Beginners lacking a risk-free environment may find it harder to learn before committing real funds.
Security concerns persist post-2021 breach — Even with improved measures, the prior major hack may still cause hesitation around fund safety.
Limited fiat access and tools — Less ideal if you prefer direct fiat deposits/withdrawals or need features like bots, proof-of-reserves, or wallet insurance.

Fees & Total Costs

Spot Maker/Take

HitBTC applies a tiered fee system where initial maker/taker rates decrease with higher 30-day trading volumes, and the highest tiers may even reward maker activity—while holding the native HIT token can further reduce spot and margin trading costs.

BitMart uses tiered spot fees based on trading volume and a pairing class system (Class A, B, C). You can also reduce costs by holding or using the BMX native token, which typically grants a sizable discount on maker/taker rates.

Futures/Derivatives

Futures (including perpetuals) follow fixed maker/taker pricing that can drop with volume tiers, and while there’s a funding or liquidation cost element applied per position, no dynamic funding fees like funding rate cycles are noted.

Maker/Taker and Funding

Average Spreads on Liquid Pairs

Spreads on major liquid pairs remain competitive, typically tight due to deep order books and active liquidity, though exact spread sizes aren’t publicly fixed and fluctuate with market conditions.

For high-liquidity pairs like BTC/USDT and ETH/USDT, spreads usually remain narrow and market-competitive, making them more cost-efficient for active traders.

Fiat Deposits & Withdrawals

HitBTC doesn’t directly support fiat deposits or withdrawals through bank or wire; instead, you must use third-party providers (like credit/debit card services) to buy crypto, which incurs third-party fees and varies in speed depending on provider.

Methods, Fees, Times

On-chain Withdrawals

Withdrawal costs are adjusted dynamically based on each network’s conditions—this means fees adapt in real time depending on blockchain traffic rather than being a fixed flat fee.

Fixed vs. Dynamic by Network (BTC, ETH, TRX, etc.)

Hidden Costs

While no explicit fees for inactivity, KYC acceleration, or base currency conversion are listed, indirect costs may arise through third-party fiat services, prolonged KYC delays, or transaction spread during conversions.

Currency Conversion, Inactivity, KYC Express, etc.

Real-World Cost Example: “€500 BTC

If you purchase €500 worth of BTC via a credit card provider, you’d incur that provider’s fee (often a few percent), face the execution spread on BTC, and then pay a dynamic network withdrawal cost when moving BTC off-platform—creating a bundled cost beyond a simple fee.

Buying €500 in BTC (Fee + Spread + Withdrawal)

Crypto Offering & Trading Features

Number of Coins & Pairs

HitBTC hosts between roughly 300 to over 500 cryptocurrencies and hundreds—likely between 500 to 2,300—trading pairs, while the top 20 by volume typically includes heavy-hitters like BTC/USDT, ETH/USDT, ADA/USDT, SOL/USDT and AAVE/USDT.

BitMart supports a wide cryptocurrency catalog (1,400+ assets) and offers over 1,050 spot trading pairs; its top 20 by volume typically include the usual heavyweights like BTC/USDT and ETH/USDT among others.

Product Range

HitBTC supports spot, margin, and perpetual futures trading, along with staking functionality; it does not offer options, crypto ETFs, copy trading, or automatic DCA tools.

You’ll find a full trading suite on BitMart

Liquidity

The exchange processes substantial 24-hour trading volume—often several hundred million dollars—and offers solid book depth for liquid pairs like BTC/USDT and ETH/USDT, fostering efficient execution in large-size orders.

BitMart regularly achieves multi-billion-dollar daily volumes; its order books for liquid assets like BTC and ETH are deep and tight enough for efficient execution in most conditions.

Tools

HitBTC provides advanced trading tools, including limit, stop, and OCO order types, customizable price alerts, TradingView-integrated charting, and robust API access via REST, WebSocket, and FIX.

The platform offers limit, stop, and OCO orders, alongside charting tools, alerts, a native API/WebSocket interface, and integration with TradingView for advanced analysis.

Geographic Restrictions by Product

Derivatives and some advanced features are unavailable in jurisdictions such as the United States, United Kingdom, Canada, and various sanctioned regions, even while spot trading remains globally accessible in most locales.

Product availability varies by region—certain jurisdictions may face restrictions, particularly around derivatives (e.g. perps and margin aren’t always available everywhere due to regulation).

Innovation

The platform does not currently support launchpads or launchpools, and while it offers staking, it appears geared toward flexible-use models rather than fixed-term or locked reward schemes.

BitMart continues innovating with features like a flexible vs. locked earn program, its in-house token launchpad, and expanded copy trading options that enhance user engagement.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Htechno Business LTD (and operators such as Ullus Corporations/Hit Solutions Limited) runs the platform, having launched around 2013 with ties to both Saint Vincent & the Grenadines and Hong Kong, plus branch operations in Chile.

BitMart is operated by GBM Global Holdings Ltd., founded in 2017, and headquartered in the Cayman Islands.

Licenses/Registration

The exchange does not hold explicit financial licenses (e.g., VASP or MiCA-based EU registration), and while it conducts KYC and AML compliance, its regulatory standing remains relatively informal and varies by user region.

It holds a Money Services Business (MSB) license from the U.S. FinCEN, indicating strong anti-money-laundering compliance—but lacks broader EU or MiCA-specific licenses.

Custody

HitBTC retains a high percentage of assets in cold storage (roughly 80–90 %), conducts external wallet-balance proofs, and states it’s never been breached or lost custody of user funds—though full audit reports are not publicly published.

BitMart manages assets through a hybrid hot/cold wallet setup, with partial disclosures of hot wallet addresses as part of its transparency push; however, full proof-of-reserves or cold storage percentage data remains pending.

Insurance & Protection Funds

There appears to be no formal insurance coverage or dedicated protection fund for user assets, meaning that gamblers with large holdings are not shielded against operational or platform risks.

There’s no public information about dedicated insurance or user protection funds being in place to cover losses from hacks or other security incidents.

Incident History

The platform claims zero successful hacks or asset losses since inception; however, users have occasionally reported account freezes or withdrawal delays, though there’s no record of formal penalties or regulatory sanctions.

In December 2021, BitMart suffered a high-profile security breach that resulted in around $196 million stolen; the team pledged reimbursements and has since reinforced security infrastructures.

Risk Controls

Security tools include mandatory two-factor authentication (via app or YubiKey), withdrawal whitelists, phishing safeguards, session kill-switches, and granular API access, plus identity recovery protocols for lost 2FA.

The platform includes standard safety features like two-factor authentication, anti-phishing codes, API key restrictions, and an institutional-grade sub-account system.

Transparency

HitBTC supports transparency through public wallet-address disclosures for proof-of-reserves, but does not regularly publish monthly audit reports or uptime SLAs, and further formal documentation remains limited.

BitMart has taken steps toward openness by sharing hot wallet addresses and working on Merkle-tree based proof-of-reserves, although regular audit reports, SLA commitments, or full public reserve disclosures are not yet available.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

HitBTC does not support direct fiat deposits via bank transfer or e-wallets; any fiat funding goes through third-party providers such as card processors, which bring their own limits and variable processing times.

BitMart supports fiat deposits via credit/debit cards (Visa, Mastercard), bank transfers, and integrated third-party gateways like Simplex, MoonPay, Banxa and others; minimums start around USD 30, and processing varies by provider—from instant to a few days.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

HitBTC offers tiered account statuses—unverified “starter”, “verified”, and “qualified”—each unlocking progressively higher crypto withdrawal and (insider-access to) fiat limits, with basic trading accessible even without KYC.

BitMart offers non-KYC access, plus two personal levels—Starter and Advanced—that unlock higher daily withdrawal caps (Starter

Withdrawals

limits, timing & networks

Crypto withdrawals support a broad range of networks (e.g., ERC-20, TRC-20, BEP-20), with limits and speeds depending on KYC level and network congestion; fiat withdrawals are also routed through select third-party gateways with similar variability.

Customer Support

Support is primarily via ticket or email (not live chat), with a knowledge base available, and response times can slow during busy periods despite claims of 24/7 availability.

BitMart offers 24/7 live chat, email/ticket support, and a help center; response speed is inconsistent by user feedback, and the knowledge base provides general guidance but may lack deeper troubleshooting.

Languages & Localization

The platform is natively in English, shows prices in USD or EUR, but does not tailor regulatory disclosures or fees for local jurisdictions—geospecific clarity is limited.

The user interface is available in English (with fiat shown in EUR/USD based on user region), though localized regulatory disclaimers can vary depending on where you access the platform from.

App Quality & Stability

HitBTC’s mobile app is actively maintained and used for trading on the go, though it may lack some features from the web interface; official crash-rate data isn’t published, but periodic updates continue to improve stability and UX.

The BitMart mobile app is available for iOS and Android, offering a smooth trading experience overall; while occasional bugs or temporary crashes occur, regular updates aim to enhance stability and add new features.

Experience, Performance & Ecosystem

UX/UI

The platform balances usability for beginners with depth for pros; while there’s no “Lite/Pro” toggle, the demo mode offers a simplified environment, and the main interface supports both intuitive order entry and advanced API-driven workflows.

BitMart provides both “Lite” and “Pro” interface modes—“Lite” is clean and beginner-friendly, while “Pro” offers deeper charts and tools—so the learning curve remains gentle and scalable whether you’re new or advanced.

Performance

HitBTC generally delivers low-latency order execution, though market surges can spike system load; its real-time system monitor dashboard reveals live queues and statuses of deposits, withdrawals, and trading availability.

The upgrade to Futures V2.0 halved order latency and boosted system stability and matching capabilities, delivering smoother performance even during surges, though occasional order connector quirks reported by bot users can emerge.

Education

The exchange offers a fully functional demo/simulator with virtual funds to practice strategies across spot, margin, and futures markets, supplemented by support articles and multilingual content; while resources exist, dedicated Spanish-language materials are limited.

BitMart Academy equips users with structured content from beginner to advanced levels, but there’s no live demo or simulated trading available, and Spanish-language materials are limited or mixed with machine translations.

Community

HitBTC supports community engagement via its blog, Reddit, and Telegram channels, and runs a referral program, though standalone forums or Discord-based discussions appear minimal.

BitMart supports an affiliate/referral program, and while active user groups exist on Discord or Telegram unofficially, the platform doesn’t yet operate fully centralized forums or reward-based official communities.

Integrations

The platform integrates with TradingView-style charts natively, supports robust external bots through REST, WebSocket, and FIX APIs, and while it doesn’t offer tax tools, traders can export trade reports for accounting tasks.

With full TradingView charting access via the “BITMART:” prefix, plus a robust API and WebSocket support, BitMart integrates seamlessly with external bots and tools—though tax/accounting tool partnerships remain sparse.

Who Each One Is Best For

HitBTC suits algorithmic and experienced traders seeking deep asset coverage and programmatic access, while demo tools lower the entry barrier—but newcomers without comfort in API or report-driven accounting may find it less straightforward.

BitMart suits traders seeking a quick-start experience with flexible interfaces and strong third-party integrations, while developers or algorithmic traders benefit from reliable API access and TradingView support.