Bitmart vs Coinstore: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitmart and Coinstore This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitmart

Coinstore

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Bitmart is ideal if:

Wide crypto selection for altcoin enthusiasts — Great if you're exploring a broad range of tokens, including niche and newly launched assets.
Beginners and advanced users both catered to — Offers a simple Buy/Sell tool for newcomers and robust futures, spot, and charting interfaces for experienced traders.
Social and copy trading opportunities — Ideal if you want to mirror expert strategies or explore passive exposure through copy/social trading tools.

Coinstore is ideal if:

If you value broad crypto exposure and early-stage token access, Coinstore gives you hundreds of assets, frequent launchpad listings, spot and futures markets, plus staking and IEO options.
If intuitive design and mobile-first trading matter, its sleek interface and fully featured app make it beginner-friendly yet functional for seasoned traders.
If security and operational reliability are top priorities, it employs strong safeguards—cold storage, multi-sig wallets, real-time risk controls—though some community reviews note occasional trust concerns.

Bitmart isn’t ideal if:

No demo or practice mode — Beginners lacking a risk-free environment may find it harder to learn before committing real funds.
Security concerns persist post-2021 breach — Even with improved measures, the prior major hack may still cause hesitation around fund safety.
Limited fiat access and tools — Less ideal if you prefer direct fiat deposits/withdrawals or need features like bots, proof-of-reserves, or wallet insurance.

Coinstore isn’t ideal if:

If you want smooth fiat on-ramp/off-ramp capability, Coinstore’s crypto-only deposits and withdrawals limit seamless transitions with traditional currency.
If you expect fast, reliable customer support, multiple user reports highlight slow responses, unresolved tickets, and issues during high-volatility periods.
If you prioritize regulatory security, Coinstore’s limited licensing and operating in unregulated or gray jurisdictions may offer less legal protection and recourse.

Fees & Total Costs

Spot Maker/Take

BitMart uses tiered spot fees based on trading volume and a pairing class system (Class A, B, C). You can also reduce costs by holding or using the BMX native token, which typically grants a sizable discount on maker/taker rates.

Coinstore applies a flat 0.2% maker and 0.2% taker fee for spot trading regardless of volume, offering no stated discounts tied to holdings of a native token or tiered volume structure.

Futures/Derivatives

Maker/Taker and Funding

Perpetual futures trades charge maker fees of 0.02% (reduced from 0.025%) and taker fees of 0.06%, while funding rates apply periodically on open positions to align with spot market prices.

Average Spreads on Liquid Pairs

For high-liquidity pairs like BTC/USDT and ETH/USDT, spreads usually remain narrow and market-competitive, making them more cost-efficient for active traders.

Though not published directly, Coinstore’s flat-fee structure and spot liquidity suggest spreads in major pairs remain competitive and tight—suitable for standard crypto trading.

Fiat Deposits & Withdrawals

Methods, Fees, Times

Fiat access is enabled via third-party partners like Mercuryo, Banxa, or Paxful using methods such as card payments or bank transfers; Coinstore doesn’t charge for this, but the providers may, and fiat-to-crypto conversion times can range from minutes up to several hours.

On-chain Withdrawals

Fixed vs. Dynamic by Network (BTC, ETH, TRX, etc.)

Coinstore charges the network’s actual blockchain fee for withdrawals—dynamic and network-dependent (e.g., BTC, ETH, TRX)—with no fixed platform-added rate.

Hidden Costs

Currency Conversion, Inactivity, KYC Express, etc.

There are no reported inactivity fees or express-KYC charges, but conversion rates may differ subtly depending on the fiat provider; Coinstore itself does not layer on hidden surcharges.

Real-World Cost Example: “€500 BTC

Buying €500 in BTC (Fee + Spread + Withdrawal)

Buying €500 worth of BTC via a fiat-crypto provider yields USDT/USDC credited—no Coinstore fee—then trading that for BTC incurs a 0.2% spot fee plus usual bid-ask spread; if withdrawing on-chain, you’ll also pay the dynamic network fee.

Crypto Offering & Trading Features

Number of Coins & Pairs

BitMart supports a wide cryptocurrency catalog (1,400+ assets) and offers over 1,050 spot trading pairs; its top 20 by volume typically include the usual heavyweights like BTC/USDT and ETH/USDT among others.

Coinstore lists roughly 380+ cryptocurrencies across 410+ USDT-denominated pairs, and its top 20 by 24-hour trading share include heavyweights like BTC/USDT, ETH/USDT, SOL, XRP, BNB, DOGE, TRX, among others.

Product Range

You’ll find a full trading suite on BitMart

The platform offers spot trading, perpetual futures with up to 100× leverage, Earn programs (staking), crypto Launchpad features, and API access; however, it does not support options, ETFs, margin beyond futures, copy trading, grid bots, DCA automation, or lending.

Liquidity

BitMart regularly achieves multi-billion-dollar daily volumes; its order books for liquid assets like BTC and ETH are deep and tight enough for efficient execution in most conditions.

Recent data shows daily trading volume around $4B, with aggregated BTC/USDT volume surpassing $1.6B and ETH/USDT around $2B—demonstrating strong liquidity and depth for those core pairs.

Tools

The platform offers limit, stop, and OCO orders, alongside charting tools, alerts, a native API/WebSocket interface, and integration with TradingView for advanced analysis.

Coinstore supports basic order types (market, limit), TradingView charts, and API/WebSocket trading, but lacks advanced order features like stop-limit, OCO orders, price alerts, or native order-management tools.

Geographic Restrictions by Product

Product availability varies by region—certain jurisdictions may face restrictions, particularly around derivatives (e.g. perps and margin aren’t always available everywhere due to regulation).

Certain features—including derivatives, Launchpad, and Earn—are restricted in regions such as Mainland China, Hong Kong, Singapore, the U.S. (and territories), Iran, North Korea, and Syria.

Innovation

BitMart continues innovating with features like a flexible vs. locked earn program, its in-house token launchpad, and expanded copy trading options that enhance user engagement.

Coinstore stands out with its Launchpad token sales, enabling early project participation, and an Earn program offering staking-like yield, often including both flexible and locked-duration options for yield seekers.

Security, Regulation & Custody

Operating Entity & Jurisdiction

BitMart is operated by GBM Global Holdings Ltd., founded in 2017, and headquartered in the Cayman Islands.

Coinstore is operated by COINSTORE PTE. LTD., a company incorporated in Singapore around 2020; its headquarters and legal operations fall under Singapore’s jurisdiction framework.

Licenses/Registration

It holds a Money Services Business (MSB) license from the U.S. FinCEN, indicating strong anti-money-laundering compliance—but lacks broader EU or MiCA-specific licenses.

There’s no confirmed evidence that Coinstore holds formal VASP or MiCA registration, suggesting it’s not licensed under European or similar regulatory regimes.

Custody

BitMart manages assets through a hybrid hot/cold wallet setup, with partial disclosures of hot wallet addresses as part of its transparency push; however, full proof-of-reserves or cold storage percentage data remains pending.

Coinstore appears to manage assets in-house rather than through external custodians; no public proof-of-reserves, audits, or explicit cold storage percentages are provided on its platform.

Insurance & Protection Funds

There’s no public information about dedicated insurance or user protection funds being in place to cover losses from hacks or other security incidents.

There’s no indication that Coinstore offers any form of insurance coverage or dedicated protection fund for user assets.

Incident History

In December 2021, BitMart suffered a high-profile security breach that resulted in around $196 million stolen; the team pledged reimbursements and has since reinforced security infrastructures.

Coinstore has no widely known history of hacks, regulatory suspensions, account freezes, or public fines, indicating a relatively clean incident record in the publicly available data.

Risk Controls

The platform includes standard safety features like two-factor authentication, anti-phishing codes, API key restrictions, and an institutional-grade sub-account system.

The platform employs standard security features such as 2FA, and may offer API permissions and anti-phishing safeguards, but lacks mention of features such as address whitelists or granular sub-account controls.

Transparency

BitMart has taken steps toward openness by sharing hot wallet addresses and working on Merkle-tree based proof-of-reserves, although regular audit reports, SLA commitments, or full public reserve disclosures are not yet available.

Coinstore does not publish monthly transparency reports or share public wallet addresses for client auditing, nor does it provide a formal SLA or guaranteed uptime documentation.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

BitMart supports fiat deposits via credit/debit cards (Visa, Mastercard), bank transfers, and integrated third-party gateways like Simplex, MoonPay, Banxa and others; minimums start around USD 30, and processing varies by provider—from instant to a few days.

Coinstore enables fiat deposits through third-party providers like Mercuryo, Banxa, or Paxful—accessible via “Buy Crypto”—offering payment methods such as bank transfers, credit/debit cards, or e-wallets; transaction limits vary depending on the provider, with options typically starting at around $10, and completion times ranging anywhere from minutes to several hours or sometimes up to a day, depending on process and KYC timing

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

BitMart offers non-KYC access, plus two personal levels—Starter and Advanced—that unlock higher daily withdrawal caps (Starter

Coinstore employs two KYC tiers—Basic and Advanced—which unlock progressively higher withdrawal limits; for example, Basic allows single withdrawals up to 4,000 USDT and daily totals of 10,000 USDT, while Advanced increases these to 50,000 USDT per transaction and 300,000 USDT daily

Withdrawals

Crypto withdrawals support a broad range of networks (e.g., ERC-20, TRC-20, BEP-20), with limits and speeds depending on KYC level and network congestion; fiat withdrawals are also routed through select third-party gateways with similar variability.

Withdrawals are subject to your KYC level limits, are processed via standard blockchain networks (e.g., ERC-20, TRC-20, BEP-20), and typically complete in alignment with network congestion—Coinstore itself doesn’t impose fixed withdrawal fees but passes on the actual network charges, and transactions may include necessary memos or tags depending on the coin

Customer Support

BitMart offers 24/7 live chat, email/ticket support, and a help center; response speed is inconsistent by user feedback, and the knowledge base provides general guidance but may lack deeper troubleshooting.

Coinstore offers 24/7 customer support through email, a live chat interface, and ticket submission; however, a call center is not available, and user feedback frequently notes delays and drawn-out resolution times, despite live-chat access being technically continuous

Languages & Localization

The user interface is available in English (with fiat shown in EUR/USD based on user region), though localized regulatory disclaimers can vary depending on where you access the platform from.

The platform and help center support multiple languages—including English, simplified and traditional Chinese, Bahasa Indonesia, and Korean—while displaying transaction amounts in local fiat formats where supported; however, localized regulatory disclosures vary depending on user region

App Quality & Stability

The BitMart mobile app is available for iOS and Android, offering a smooth trading experience overall; while occasional bugs or temporary crashes occur, regular updates aim to enhance stability and add new features.

Coinstore’s app utilizes TradingView integration for charting and appears to be regularly updated, offering a responsive mobile and web trading experience; although there’s no publicly available data on crash rates or explicit stability metrics, the platform does emphasize a seamless UI in partnership with TradingView tools.

Experience, Performance & Ecosystem

UX/UI

BitMart provides both “Lite” and “Pro” interface modes—“Lite” is clean and beginner-friendly, while “Pro” offers deeper charts and tools—so the learning curve remains gentle and scalable whether you’re new or advanced.

Coinstore delivers a clean and intuitive interface tailored for newcomers, without separate “Lite” and “Pro” tiers; there’s no steep learning curve, making it especially approachable for casual or first-time traders, though advanced users may find some features limited.

Performance

The upgrade to Futures V2.0 halved order latency and boosted system stability and matching capabilities, delivering smoother performance even during surges, though occasional order connector quirks reported by bot users can emerge.

The platform tends to execute trades with acceptable speed, but during high-volatility spikes, users report occasional app lag and platform instability; bull-market KYC queues have sometimes delayed onboarding or higher-tier access.

Education

BitMart Academy equips users with structured content from beginner to advanced levels, but there’s no live demo or simulated trading available, and Spanish-language materials are limited or mixed with machine translations.

Coinstore offers basic educational content and news via its platform, but lacks a dedicated academy, demo simulator, or Spanish-language learning materials—leaving room for improvement for non-English speakers and hands-on practice features.

Community

BitMart supports an affiliate/referral program, and while active user groups exist on Discord or Telegram unofficially, the platform doesn’t yet operate fully centralized forums or reward-based official communities.

Coinstore maintains official Telegram channels for updates and community interaction, and runs a referral program offering standard 30% trading fee rebates (up to 60% for affiliates) on spot and futures trades—though no web forums or Discord server appear available.

Integrations

With full TradingView charting access via the “BITMART:” prefix, plus a robust API and WebSocket support, BitMart integrates seamlessly with external bots and tools—though tax/accounting tool partnerships remain sparse.

The platform includes its own built-in charting tools and APIs for automation, but it does not support TradingView integration, external trading bots, or tax/accounting tool compatibility—limiting ease of integration with third-party trading ecosystems.

Who Each One Is Best For

BitMart suits traders seeking a quick-start experience with flexible interfaces and strong third-party integrations, while developers or algorithmic traders benefit from reliable API access and TradingView support.

Coinstore is best suited for beginner to intermediate crypto traders who value simplicity, access to a wide asset range, and mobile-first convenience; it’s less ideal for advanced traders seeking deep analysis tools, full automation, or comprehensive educational modules.