Bitmart vs Paybis: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitmart and Paybis This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitmart

Paybis

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Bitmart is ideal if:

Wide crypto selection for altcoin enthusiasts — Great if you're exploring a broad range of tokens, including niche and newly launched assets.
Beginners and advanced users both catered to — Offers a simple Buy/Sell tool for newcomers and robust futures, spot, and charting interfaces for experienced traders.
Social and copy trading opportunities — Ideal if you want to mirror expert strategies or explore passive exposure through copy/social trading tools.

Paybis is ideal if:

Great for beginners seeking a fast, simple fiat-to-crypto gateway—no need to navigate complex spot or derivatives trading.
Strong if you value diverse payment flexibility and global reach, with many regional options and coverage in most countries.
Not the best fit if you're aiming for advanced trading tools or a wide altcoin selection, as it's streamlined rather than comprehensive.

Bitmart isn’t ideal if:

No demo or practice mode — Beginners lacking a risk-free environment may find it harder to learn before committing real funds.
Security concerns persist post-2021 breach — Even with improved measures, the prior major hack may still cause hesitation around fund safety.
Limited fiat access and tools — Less ideal if you prefer direct fiat deposits/withdrawals or need features like bots, proof-of-reserves, or wallet insurance.

Paybis isn’t ideal if:

If you're chasing advanced trading features, Paybis might fall short—it lacks charts, derivatives, leverage, and complex order types.
Not the best fit if you want deep altcoin variety or emerging tokens—its selection is narrower than bigger exchanges.
May feel limiting for regular traders seeking low-cost frequent trades, as it's optimized more for convenience than cost efficiency.

Fees & Total Costs

Spot Maker/Take

BitMart uses tiered spot fees based on trading volume and a pairing class system (Class A, B, C). You can also reduce costs by holding or using the BMX native token, which typically grants a sizable discount on maker/taker rates.

Paybis operates as a fiat-to-crypto gateway rather than a traditional exchange with maker/taker tiers, so those terms don’t apply—fees are built into the overall service cost, which may vary by payment method and amount.

Futures/Derivatives

Maker/Taker and Funding

Paybis does not offer futures or derivatives trading—it’s purely focused on straightforward buy/sell crypto transactions without margin, leverage, or funding fees.

Average Spreads on Liquid Pairs

For high-liquidity pairs like BTC/USDT and ETH/USDT, spreads usually remain narrow and market-competitive, making them more cost-efficient for active traders.

Paybis doesn’t publish typical spot spreads for pairs like BTC/USDT or ETH/USDT; instead, the rate incorporates market price plus service margin as a bundled rate.

Fiat Deposits & Withdrawals

Methods, Fees, Times

You can deposit or withdraw fiat via methods like bank transfer (ACH, SEPA), Cards, Apple Pay, Skrill, Neteller, and transfers typically arrive within minutes to one business day; fees depend on method but are integrated into the service cost rather than listed separately.

On-chain Withdrawals

Fixed vs. Dynamic by Network (BTC, ETH, TRX, etc.)

Crypto withdrawals carry a network (blockchain) fee dictated by the network; Paybis applies no markup—they simply pass along the required fee, and users can choose low/medium/high speed.

Hidden Costs

Currency Conversion, Inactivity, KYC Express, etc.

There are no hidden fees—Paybis transparently defines a service fee plus actual network fee per transaction; additional costs may include foreign currency conversion charges or optional expedited KYC, but nothing unexpected.

Real-World Cost Example: “€500 BTC

Buying €500 in BTC (Fee + Spread + Withdrawal)

When buying €500 worth of BTC, you pay Paybis’s service fee embedded in the rate plus the blockchain network fee; the total cost equals that combined; withdrawals or conversions would add the relevant network or FX fee—presented clearly during the transaction.

Crypto Offering & Trading Features

Number of Coins & Pairs

BitMart supports a wide cryptocurrency catalog (1,400+ assets) and offers over 1,050 spot trading pairs; its top 20 by volume typically include the usual heavyweights like BTC/USDT and ETH/USDT among others.

Paybis supports about 80–90 cryptocurrencies for buying or selling, including the majority of top-cap coins (around 13 of the top 20 by market cap), but it doesn’t offer traditional trading pairs like BTC/USDT for spot market depth.

Product Range

You’ll find a full trading suite on BitMart

The platform is limited to fiat-to-crypto transactions only—no spot order book, margin, perpetuals, options, crypto ETFs, staking, lending, copy trading, grid bots, or DCA automation are available.

Liquidity

BitMart regularly achieves multi-billion-dollar daily volumes; its order books for liquid assets like BTC and ETH are deep and tight enough for efficient execution in most conditions.

Paybis does not provide published liquidity metrics or order book depth data for BTC or ETH—its model bypasses exchange-style markets and instead uses a broker-like pricing approach for instant fiat purchases.

Tools

The platform offers limit, stop, and OCO orders, alongside charting tools, alerts, a native API/WebSocket interface, and integration with TradingView for advanced analysis.

It offers just a basic buy/sell interface with no advanced trading tools—no limit/stop/OCO orders, alerting, charting, TradingView, but it does support a simple API for integration purposes.

Geographic Restrictions by Product

Product availability varies by region—certain jurisdictions may face restrictions, particularly around derivatives (e.g. perps and margin aren’t always available everywhere due to regulation).

Since it lacks complex products like derivatives, geographic restrictions mostly affect fiat access; for example, it’s not supported in U.S. states like New York, Hawaii, or Louisiana for any services.

Innovation

BitMart continues innovating with features like a flexible vs. locked earn program, its in-house token launchpad, and expanded copy trading options that enhance user engagement.

While it doesn’t run a launchpad or flexible vs locked earn, Paybis does offer value through its own crypto wallet, a fiat-to-crypto gateway, a crypto price comparison tool, and broad fiat payment flexibility for ease of access.

Security, Regulation & Custody

Operating Entity & Jurisdiction

BitMart is operated by GBM Global Holdings Ltd., founded in 2017, and headquartered in the Cayman Islands.

Paybis is operated by Paybis Poland Sp. z o.o. (founded in 2023 with legal registration in Warsaw, Poland) and Paybis USA Ltd. (incorporated in Delaware in 2021), with distinct branches serving Europe and the United States respectively.

Licenses/Registration

It holds a Money Services Business (MSB) license from the U.S. FinCEN, indicating strong anti-money-laundering compliance—but lacks broader EU or MiCA-specific licenses.

The platform holds Money Services Business (MSB) registration with FinCEN (US), operates as a VASP in Poland, and also registers with FinTRAC in Canada, reflecting compliance with key regulatory frameworks across these jurisdictions.

Custody

BitMart manages assets through a hybrid hot/cold wallet setup, with partial disclosures of hot wallet addresses as part of its transparency push; however, full proof-of-reserves or cold storage percentage data remains pending.

Paybis functions as a non-custodial service for most users, meaning you provide your own wallet and Paybis routes funds directly; for its optional in-platform wallet, custody is handled via Fireblocks, leveraging strong security (MPC, secure enclaves, ISO/SOC certifications), though no public proof of reserves or cold storage percentage is published.

Insurance & Protection Funds

There’s no public information about dedicated insurance or user protection funds being in place to cover losses from hacks or other security incidents.

The platform does not offer insurance or external protection schemes for stored assets—users retain control of their own funds, and any wallet held by Paybis (via Fireblocks) is not backed by an insurance fund.

Incident History

In December 2021, BitMart suffered a high-profile security breach that resulted in around $196 million stolen; the team pledged reimbursements and has since reinforced security infrastructures.

Paybis has not experienced any security breaches, service-wide freezes, or regulatory penalties to date, maintaining a clean operational record since its inception.

Risk Controls

The platform includes standard safety features like two-factor authentication, anti-phishing codes, API key restrictions, and an institutional-grade sub-account system.

Security is enforced by default through two-factor authentication (email-based on desktop, fingerprint on mobile), encrypted connections, anti-phishing practices, and in its corporate product, customizable authorization policies for enhanced access control.

Transparency

BitMart has taken steps toward openness by sharing hot wallet addresses and working on Merkle-tree based proof-of-reserves, although regular audit reports, SLA commitments, or full public reserve disclosures are not yet available.

While Paybis does not publish periodic reserve reports or real-time wallet addresses, it offers clear terms of service, visible registration details, and a public-facing support structure—though there is no formal Service Level Agreement (SLA) or public wallet audit summary.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

BitMart supports fiat deposits via credit/debit cards (Visa, Mastercard), bank transfers, and integrated third-party gateways like Simplex, MoonPay, Banxa and others; minimums start around USD 30, and processing varies by provider—from instant to a few days.

Paybis accepts a wide range of fiat deposit options including credit/debit cards, bank transfers (SWIFT, SEPA, ACH), PayPal, AstroPay, M-Pesa, PIX, various local e-wallets, and mobile payment systems; minimums typically start around $5 depending on method, and processing can be instant for cards and wallets or take several business days for bank transfers.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

BitMart offers non-KYC access, plus two personal levels—Starter and Advanced—that unlock higher daily withdrawal caps (Starter

Users must complete a streamlined KYC process involving ID upload, address, and a selfie check, typically done in under 15 minutes; once verified, the account unlocks higher transaction limits like roughly up to $20,000 per day or $50,000 per month, while unverified accounts have very constrained functionality.

Withdrawals

Crypto withdrawals support a broad range of networks (e.g., ERC-20, TRC-20, BEP-20), with limits and speeds depending on KYC level and network congestion; fiat withdrawals are also routed through select third-party gateways with similar variability.

Fiat withdrawals are possible via the same payment rails used for deposits (cards, SEPA, SWIFT, wallets), while crypto withdrawals allow multiple networks—fees follow network conditions and limits vary by method, with completion times ranging from instant to a few business days depending on the channel.

Customer Support

BitMart offers 24/7 live chat, email/ticket support, and a help center; response speed is inconsistent by user feedback, and the knowledge base provides general guidance but may lack deeper troubleshooting.

Paybis offers 24/7 assistance via live chat and email, with response times typically fast and backed by a comprehensive knowledge base and FAQs for self-service.

Languages & Localization

The user interface is available in English (with fiat shown in EUR/USD based on user region), though localized regulatory disclaimers can vary depending on where you access the platform from.

The platform operates primarily in English, displays pricing in major base fiat currencies like EUR or USD depending on region, and adapts payment methods and availability to match local regulatory and compliance frameworks.

App Quality & Stability

The BitMart mobile app is available for iOS and Android, offering a smooth trading experience overall; while occasional bugs or temporary crashes occur, regular updates aim to enhance stability and add new features.

Paybis provides both mobile (iOS/Android) and web applications noted for their simplicity and reliability; performance appears stable with minimal reported crashes, and the platform sees regular updates, although detailed metrics like crash rates are not publicly disclosed.

Experience, Performance & Ecosystem

UX/UI

BitMart provides both “Lite” and “Pro” interface modes—“Lite” is clean and beginner-friendly, while “Pro” offers deeper charts and tools—so the learning curve remains gentle and scalable whether you’re new or advanced.

The Paybis platform is intuitive and designed for simplicity, with no separate “Lite” or “Pro” modes—it’s streamlined so users can quickly execute fiat-to-crypto buys without navigating advanced panels, making it ideal for first-time buyers.

Performance

The upgrade to Futures V2.0 halved order latency and boosted system stability and matching capabilities, delivering smoother performance even during surges, though occasional order connector quirks reported by bot users can emerge.

Transactions generally process rapidly, even during market surges; there are seldom notable slowdowns or delays, and KYC queues are minimal—even in high-demand periods, account verification remains largely efficient.

Education

BitMart Academy equips users with structured content from beginner to advanced levels, but there’s no live demo or simulated trading available, and Spanish-language materials are limited or mixed with machine translations.

While Paybis does not offer a full-fledged academy, simulator, or demo environment, it provides clear how-to guides and walkthroughs—some localized in Spanish—to help users understand the purchase process and relevant crypto basics.

Community

BitMart supports an affiliate/referral program, and while active user groups exist on Discord or Telegram unofficially, the platform doesn’t yet operate fully centralized forums or reward-based official communities.

Community support is facilitated via official social media and messaging channels; they maintain active presence on platforms like Telegram and X (Twitter), and offer a referral program, although there is no dedicated forum or Discord community for users.

Integrations

With full TradingView charting access via the “BITMART:” prefix, plus a robust API and WebSocket support, BitMart integrates seamlessly with external bots and tools—though tax/accounting tool partnerships remain sparse.

The platform lacks integration with trading tools like TradingView, external bots, tax services, or accounting workflows—its focus remains narrow on fiat-to-crypto access rather than trading or post-purchase tools.

Who Each One Is Best For

BitMart suits traders seeking a quick-start experience with flexible interfaces and strong third-party integrations, while developers or algorithmic traders benefit from reliable API access and TradingView support.

Paybis is best suited to casual users or beginners who want a fast, hassle-free way to purchase crypto via familiar payment channels; it’s less appropriate for experienced traders or those seeking advanced tools, analytics, or community-driven features.