Poloniex vs Switchere: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Poloniex and Switchere This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Poloniex

Switchere

⚠️ We look for what’s best for you.

₿ Getting into crypto? With eToro you can start in minutes: buy/sell top coins, set recurring buys, track markets, and use Social/CopyTrader features.

👉 Start here and explore the crypto offer.

Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

Thinking about starting with crypto? This is for you.

In select regions, eToro offers a $10 welcome bonus when you open an account today.*

🎯 An account built to help you start with crypto—without the hassle.

➕ Buy and sell top cryptocurrencies in minutes

➕ Recurring buys, price alerts, and advanced charts

➕ Social/CopyTrader™ to follow experienced investors

➕ One of the largest and most trusted platforms worldwide

Limited-time promotion — still available.

*Offer subject to terms, eligibility and regional availability. Don’t invest unless you’re prepared to lose all the money you invest.

Poloniex is ideal if:

Access to diverse altcoins and advanced trading tools Offers a broad range of cryptocurrency assets plus tools like futures, margin, and grid trading—great for users seeking variety and sophistication.
Fast, low-latency trading environment Its upgraded matching engine delivers faster order processing, higher throughput, reduced latency, and smoother overall trading performance.
Automated strategies and active trading features Supports automation with grid strategies, trading bots, and lending bots—ideal for users who value efficiency and hands-off execution.

Switchere is ideal if:

Effortless fiat-to-crypto gateway – ideal if you want a no-fuss, speedy way to convert USD or EUR into crypto using cards or online banking, with funds delivered directly to your wallet.
Friendly for total beginners – offers a streamlined, intuitive platform that removes complexity, making it a welcoming entry point into crypto for new users.
Regulated and non-custodial setup – delivers peace of mind through legal compliance and ensures you retain control of your crypto by sending purchases straight to your own wallet.

Poloniex isn’t ideal if:

Limited fiat integration may frustrate newcomers — if you don’t already hold crypto, the reliance on third-party fiat gateways can complicate entry.
Past security and regulatory issues might concern safety-prioritized users — a history of breaches and enforcement actions may raise red flags for conservative investors.
Customer support responsiveness remains uneven — multiple reports suggest slow ticket responses and occasional unresolved issues.

Switchere isn’t ideal if:

Limited crypto selection – if you're looking for a broad portfolio that includes niche altcoins, Switchere only offers a basic range of major tokens.
Premium pricing for convenience – the platform’s streamlined experience comes with higher-than-average purchase costs, which may deter budget-conscious users.
Browser-only access – no dedicated mobile app means you’ll need to navigate the platform via web browser on phones and tablets, which could affect convenience for on-the-go use.

Fees & Total Costs

Spot Maker/Take

Poloniex applies a tiered fee structure based on your 30-day trading volume, where higher tiers reduce both maker and taker fees; if you hold TRX in your account, you qualify for an additional discount on those trading fees.

Switchere primarily serves as a straightforward “buy crypto” service rather than a traditional exchange, so it doesn’t offer maker/taker fee tiers by volume or discounts for using a native token—it simply charges a built-in processing fee for every transaction.

Futures/Derivatives

Futures trading on Poloniex charges a flat maker and taker fee regardless of volume—with maker lower than taker—and while funding rates apply to perpetuals, they are variable and not fixed in the fee table.

Switchere does not support derivatives or futures trading, so there are no maker/taker fees or funding rates to consider.

Average Spreads on Liquid Pairs

Poloniex generally offers competitive spreads on high-liquidity pairs like BTC/USDT and ETH/USDT, benefiting from its maker-taker model that promotes tighter order book pricing.

There’s no transparent order book or spread data since you purchase directly via a widget; the cost is embedded in the exchange rate presented at time of purchase.

Fiat Deposits & Withdrawals

You can buy crypto using fiat via integrated third-party gateways such as Simplex or Mercuryo (cards, bank transfer, Apple Pay, etc.); expect a percentage fee and relatively quick fund availability, but withdrawal to fiat isn’t native and must be handled via these services too.

You can pay using credit/debit cards, Apple Pay, Google Pay, SEPA/instant bank transfers—fees and processing speeds vary by method, and cashouts are not handled since crypto goes straight to your wallet.

On-chain Withdrawals

Crypto withdrawals incur a fixed network fee per asset—these vary by blockchain and may adjust with network congestion; you choose the network (e.g., BTC, ETH, TRX) and Poloniex displays the current cost before confirming the withdrawal.

Switchere doesn’t charge separate withdrawal fees

Hidden Costs

Beyond trading and withdrawal fees, there can be conversion costs when using fiat, indirect costs via third-party gateways, and potential eligibility or limit differences tied to KYC status—but Poloniex doesn’t charge inactivity or express processing fees explicitly.

The platform clearly displays all fees before confirmation; there are no extra charges for inactivity, fast-track KYC, or currency conversions—you just pay the visible processing plus the network fee.

Real-World Cost Example: “€500 BTC

Suppose you buy €500 worth of BTC via a card gateway—you’d face a gateway fee percentage on top, then the trading fee plus a modest spread, and if you decide to withdraw the BTC on-chain afterward, you’d pay the network fee for that blockchain, all combined.

You’d see a single total cost that includes the platform’s processing fee and the blockchain cost—everything is bundled into the final euro-to-BTC rate shown at checkout.

Crypto Offering & Trading Features

Number of Coins & Pairs

Poloniex supports over 700 to 770 cryptocurrencies and around 700 to 840 trading pairs; among the top 20 by trading volume, pairs like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, DOGE/USDT dominate, typically accounting for a significant share of the 24-hour volume.

Switchere supports over 180 cryptocurrencies, covering a wide variety of tokens from major coins to DeFi, GameFi, and utility assets; the most traded usually include Bitcoin, Ethereum, Tether, Solana, and Cardano.

Product Range

Poloniex offers spot trading, margin and perpetual futures (with up to 100x leverage), staking/earn programs, lending services, futures copy trading, spot and futures grid bots, and DCA-style automated strategies—though it does not provide crypto ETFs or options natively.

The platform focuses exclusively on spot purchases—there’s no margin, derivatives, options, ETFs, staking/earn programs, loans, copy trading, grid bots, or automated DCA services available.

Liquidity

Poloniex’s 24-hour trading volume generally ranges between ~$800 M and over $1.2 B, with BTC/USDT alone often seeing hundreds of millions daily, and ETH/USDT also attracting strong liquidity; while exact order-book depth data isn’t public, the high volumes imply solid market depth.

As a fiat-to-crypto gateway rather than an order-book exchange, Switchere does not provide public 24-hour volume or order book depth metrics for BTC or ETH pairs.

Tools

The platform supports advanced order types like limit, stop, and potentially OCO (One-Cancels-Other), provides real-time charts and advanced technical analysis tools, and offers API and WebSocket access; though it does not explicitly integrate TradingView natively, charting is robust.

There are no advanced order types like limit, stop, or OCO; nor are there alerts, in-platform charting tools, API/WS access, or native TradingView integration.

Geographic Restrictions by Product

Certain services—especially derivatives like margin and futures—are restricted in specific regions; notably, U.S. residents cannot access any Poloniex services, and other jurisdictions may face similar limitations.

While Switchere is broadly available across many regions, advanced trading tools simply don’t exist anywhere, so there are no geographic restrictions in that sense—everyone has the same (limited) functionality.

Innovation

Poloniex shows innovation through features like LaunchBase (token sales platform) and a flexible staking/earn framework, offering both open-term (flexible) and potentially locked-earn options, although detailed mechanics may vary.

The platform currently does not offer launchpads, launchpools, flexible vs locked earn programs, or similar innovation-driven products—it remains strongly rooted in streamlined fiat-to-crypto simplicity.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Poloniex is operated by Poloniex, LLC, originally founded in 2014, headquartered in Delaware (with a principal business location in Massachusetts), and ultimately owned by Polo Digital Assets, Ltd. based in Seychelles.

Switchere is operated by SH EUROPE UAB (and services are provided by PayBis Poland Sp. z o.o.), with its legal foundation in Lithuania (HQ in Vilnius) and operations regulated under Estonian jurisdiction—creating a dual-layer structure that combines Lithuanian incorporation with Estonian oversight.

Licenses/Registration

Poloniex is not officially licensed or registered as a VASP in regulated jurisdictions and has previously faced enforcement actions for operating without registrations under U.S. securities laws, notably settling with the SEC for operating an unregistered exchange.

The platform holds virtual currency service licenses from Estonia’s Financial Intelligence Unit, affirming legal compliance under EU standards for handling cryptocurrency exchanges and wallet operations.

Custody

Poloniex maintains full proof-of-reserves using a Merkle tree system and publishes monthly reserve snapshots, starting with TRX; while traditional third-party audits or detailed cold-storage percentages aren’t publicly disclosed, the reserve transparency program is a step toward accountability.

Switchere operates as a non-custodial gateway—crypto assets are sent directly to your personal wallet rather than held under its control, with no public proof-of-reserves or cold storage disclosures, as it does not hold funds itself.

Insurance & Protection Funds

The platform does not advertise a dedicated insurance fund or similar institutional-level protection to cover user losses from breaches or insolvency.

There are no publicized funds or insurance schemes to cover user balances, as the model avoids custodial risks by transferring all assets directly to users’ personal wallets.

Incident History

Poloniex settled a major enforcement case with OFAC over sanctions violations and with the SEC for unregistered operations; additionally, it endured a large hot-wallet breach in late 2023 that reportedly resulted in over $114 million in user losses.

To date, there are no widely reported hacks, suspension events, or major regulatory penalties associated with Switchere; it maintains a comparatively incident-free record.

Risk Controls

The exchange offers standard security tools including mandatory two-factor authentication (2FA), email freezing, anti-phishing guidance, and users are encouraged to manage account history and log out sessions manually; information on sub-accounts or granular API permissioning is not prominent.

The platform employs industry-standard security measures—including SSL/TLS encryption, 3D Secure for card payments, and mandatory identity verification via AML/KYC—however, features like 2FA, whitelists, or granular API permissions are not prominently offered.

Transparency

Poloniex publishes its Proof-of-Reserves reports monthly and provides tools for users to verify their balances via Merkle proofs; however, it does not regularly publish monthly financial or operational reports, SLA terms, nor a public wallet trace log.

Switchere provides clear upfront cost disclosures and limit tiers, but lacks public monthly transparency reports, publicly viewable wallet addresses, or guaranteed service-level agreements (SLA) for operations.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Users can deposit fiat using third-party gateways like Simplex via credit/debit card, bank transfers, and e-wallets; limits and processing times depend on the gateway and user’s verification level, with weekly caps around $50,000 for deposits.

You can fund purchases using debit or credit cards (Visa, Mastercard, Maestro), SEPA transfers, and even e-wallets like Neteller or M-Pesa, with typical deposit times ranging from 5 to 30 minutes depending on the method, and flexible per-transaction limits based on your verification level.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Trading and basic withdrawals are accessible without completing KYC (Level 1), capped at modest daily limits; completing full verification (Level 2) unlocks higher withdrawal and trading limits and access to margin/futures.

There are tiered verification levels—basic (no documentation required) lets you transact up to around €700 monthly, ID/address verification raises limits to around €15,000, and adding proof of income unlocks effectively unlimited purchasing power.

Withdrawals

Withdrawal limits scale with verification—Level 1 up to ~$10,000/day (higher with 2FA), Level 2 up to ~$1,000,000/day with 2FA and whitelisting; withdrawals are processed via supported blockchains like ERC-20, TRC-20, BEP-20, and timing varies with network congestion.

Since Switchere operates as a non-custodial fiat-to-crypto service, there’s no direct “withdrawal” feature—instead, purchased crypto is instantly sent to your own wallet on relevant networks (e.g., ERC-20), subject only to the built-in blockchain fee.

Customer Support

Poloniex offers support via email and a self-help knowledge base; live chat and multilingual support appear limited, leading to mixed reviews on response times and ticket resolution.

Support is available around the clock via live chat and email, typically responding quickly, and is supplemented by an in-app FAQ/knowledge base to guide you through common questions and transaction flows.

Languages & Localization

The interface is available primarily in English, supports fiat display in USD/EUR among others, and relies on third-party providers for payment—local regulatory compliance varies by user location.

The platform supports multiple languages (including English, Spanish, French), displays prices in your local fiat (EUR or USD), and adjusts payment options based on your region to maintain regulatory compliance.

App Quality & Stability

The Poloniex mobile app is generally stable and regularly updated on major app stores, although a precise crash rate isn’t published; user feedback indicates occasional bugs, but overall smooth trading and wallet use.

Switchere offers a mobile app for both Android and iOS, noted for its simple, smooth interface; while user reviews suggest occasional crashes, it is regularly updated, providing a dependable experience for on-the-go users.

Experience, Performance & Ecosystem

UX/UI

The interface balances simplicity with depth—while it doesn’t offer explicit “Lite” or “Pro” modes, the design refresh has made navigation and core features more intuitive for newcomers, yet power users can still access advanced tools once familiar with the layout.

The interface is clean and ultra-simple, with no “Lite/Pro” toggles—making it beginner-friendly, but potentially too basic for advanced users craving flexibility or customization.

Performance

Poloniex enhanced performance with its backend overhaul and new trading engine, resulting in reduced latency and improved stability during normal trading; however, very high-volatility periods may still challenge order execution speed, and user reports suggest occasional delays in KYC processing during bull markets.

Transactions are generally smooth and fast, though during major market surges verification queues and payment processing can slow things down slightly for new users.

Education

While Poloniex lacks a dedicated trading academy or demo simulator on its site, it provides multilingual support (including Spanish) via help articles and blog content to guide users, though comprehensive interactive learning tools aren’t currently offered.

There’s no formal academy, demo environment, or Spanish-language tutorials—Switchere keeps things minimal, relying on straightforward interface cues instead of built-in educational content.

Community

Poloniex fosters community engagement through its Referral Center with multi-tier reward programs, ambassador levels offering commission boosts and even airdrops; it also maintains official Telegram and social media channels for announcements and community interaction.

While there’s no dedicated forum or Discord channel, a basic referral program encourages word-of-mouth growth; otherwise, community interaction happens through external platforms.

Integrations

The exchange supports bot integrations and external strategies via CCXT-certified APIs; automated bot services (e.g. DCA bots with trading signal support) are in use, and data compatibility with tax tools like Crypto Tax Calculator allows users to export trade history via API or CSV for tax reporting.

The platform stands alone—there are no built-in integrations with TradingView, external bots, tax reporting tools, or accounting suites, keeping it simple but limited for advanced workflows.

Who Each One Is Best For

Poloniex is ideal for users who appreciate advanced trading tools with moderate learning curve, enjoy automated bot trading, and prefer a platform that supports integrations—while still being accessible to reasonably tech-savvy beginners—not as suited for those seeking built-in educational simulations or ultra-simplified interfaces.

Switchere is best suited for newcomers or occasional buyers looking for a fast and hassle-free fiat-to-crypto purchase experience—professionals who want powerful tools or automation might find it too bare-bones.