Pionex vs Swyftx: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Pionex and Swyftx This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Pionex

Swyftx

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Europe

Latin America

India

China

Canada

United Kingdom

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Pionex is ideal if:

If you value trading automation: Pionex is perfect for you with its built-in, cloud-based trading bots—free to use, no coding needed, and designed for hands-off strategies.
If you’re a beginner in crypto or bots: You’re in luck—user-friendly interface paired with in-depth tutorials makes it easy to get started and understand each bot’s purpose.
If you want flexibility and broad exposure: Pionex offers wide asset access plus both manual and automated tools under one roof, ideal if you like switching between trading styles.

Swyftx is ideal if:

Great for beginners and casual traders — Swyftx’s intuitive interface, demo mode, and educational incentives (like Learn & Earn) make it easy to get started with confidence.
Well-suited for Australian and New Zealand users — Built specifically for local fiat (AUD/NZD) usage and regulatory environments, offering seamless deposits and tax tools.
Less ideal for advanced traders — Lacks margin, futures, and derivatives options that experienced or professional traders often require.

Pionex isn’t ideal if:

If you prefer fiat deposits and simplicity: Pionex doesn’t support direct fiat-to-crypto deposits, so newbies must first buy crypto elsewhere and transfer it in.
If you want risk-free practice: There’s no demo or virtual trading—every bot requires real funds, which might deter cautious beginners.
If you need instant, low-cost withdrawals: Some users report high fixed withdrawal fees and occasional delays, making it less convenient for quick exits or small transfers.

Swyftx isn’t ideal if:

You need advanced or professional trading tools — Swyftx lacks margin, futures, derivatives, copy-trading, and staking features.
You trade niche, low-liquidity assets — Some rare tokens may show limited functionality or suffer from low liquidity, leading to higher slippage.
You’re outside Australia/New Zealand — Availability is currently restricted to those regions, so international users won’t have access.

Fees & Total Costs

Spot Maker/Take

Both spot makers and takers pay a flat rate (around 0.05%) across all volume tiers, though VIP users with high volume may receive reduced maker fees as they climb VIP levels.

Swyftx employs a unified spot fee structure—maker and taker are the same—and those rates decrease automatically with higher 30-day AUD trading volumes, starting from a standard tier and improving with volume tiers.

Futures/Derivatives

Futures trading starts around 0.02% maker and 0.05% taker, with maker fees dropping further for VIP users; there’s no separate funding fee charged by Pionex, though users receive or pay the prevailing funding rate as per the perpetual contract—the profit or cost depending on market direction.

Futures, margin, and derivatives trading are not available on Swyftx, so there are no maker/taker or funding costs to consider.

Average Spreads on Liquid Pairs

Pionex doesn’t publish exact spreads; however, based on industry norms and the platform’s aggregation model, spreads are typically tight and highly competitive on major pairs like BTC/USDT and ETH/USDT.

While Swyftx doesn’t list exact spread figures in long-term terms, publicly reported estimates suggest moderately tight spreads for major pairs, suitable for straightforward spot trades without deep order-book advantages.

Fiat Deposits & Withdrawals

You can deposit via credit/debit cards—with modest percentage fees depending on region—or via free SEPA (for EUR), Faster Payments (for GBP), and PIX (for BRL), with processing ranging from instant to a few business days; withdrawal fees vary especially for fiat, often via third-party gateways.

Users in Australia and New Zealand can deposit using bank transfer, PayID, card (via Stripe or Banxa), with zero platform fees for AUD transfers—though third-party or card premium spreads may apply—while NZD withdrawals incur a flat local fee; processing times are standard regionally.

On-chain Withdrawals

Withdrawal fees depend on the blockchain used—some are set (like BTC’s 0.0005 BTC), while token transfers on networks like Ethereum, TRON, or BNB Smart Chain follow either fixed or network-based pricing per coin listed.

Crypto withdrawals incur only the blockchain’s network fee, which is dynamic and set by the network (not Swyftx), and varies per asset and congestion levels across BTC, ETH, TRX networks, etc.

Hidden Costs

There are no inactivity or platform maintenance fees, but third-party fiat deposit methods may incur conversion charges; express KYC or related services aren’t publicly detailed, so any extra cost may come from external providers.

Swyftx does not charge inactivity fees; users may face third-party conversion or card provider spreads, and while there’s no express KYC charge, any expedited services would depend on external verification services.

Real-World Cost Example: “€500 BTC

Suppose you credit €500 via SEPA (no deposit fee), convert to USDT or BTC via a 0.05% trade (small fee plus tight spread), then withdraw BTC on-chain (e.g., a 0.0005 BTC fee)—your total cost would include that small trading fee, potential slippage, and the network withdrawal charge.

If you were to buy roughly the equivalent of €500 worth of BTC via AUD (via conversion), the total cost would comprise the spot trading fee (based on your tier), any AUD conversion or card spread, and then the network fee when withdrawing on-chain—all combined into a seamless composite cost, without separate hidden charges.

Crypto Offering & Trading Features

Number of Coins & Pairs

Pionex lists over 120 cryptocurrencies and maintains more than 200 trading pairs, with the top 20 by volume largely featuring major tokens like BTC, ETH, BNB, SOL, XRP, ADA—though exact rankings shift frequently.

Swyftx offers over 440 cryptocurrencies across a wide variety of trading pairs, including all major BTC, ETH, and AUD combinations—so top-20 volume pairs are fully covered while smaller altcoins also enjoy strong representation.

Product Range

Pionex offers spot trading, leveraged futures (up to 100×), numerous free built-in bots (grid, DCA, arbitrage, TWAP, spot-futures, margin-grid, reverse grid, Infinity Grid, etc.), plus copy trading; it also supports P2P fiat conversion, staking/earn programs, but doesn’t appear to provide options, ETFs, or crypto-lending services.

The platform focuses exclusively on spot trading and provides features like crypto bundles and auto-invest (akin to DCA), but it does not support margin, futures, options, ETFs, staking/earn, loans, copy-trading, or grid bots.

Liquidity

Pionex aggregates liquidity from major exchanges like Binance and Huobi, delivering high 24-hour volumes—reported in the tens of billions—and deep order books on BTC and ETH, ensuring tight execution and reliable bot performance.

Swyftx delivers solid liquidity on popular BTC and ETH pairs via a broker model; while exact 24-hour figures and depth aren’t disclosed, spreads are reported as tight and competitive for seamless basic spot execution.

Tools

The platform supports limit, market, stop, and OCO orders, alongside bot-driven strategies; while it offers customizable dashboards and APIs, there’s no native TradingView integration, so users rely on built-in charts or external tools.

Swyftx offers limit, stop, and recurring (trigger) orders, full TradingView charting, auto-invest capabilities, market alerts, and an API for automated access—yet no native trading bots or OCO functionalities are noted.

Geographic Restrictions by Product

Derivatives and advanced instruments like futures may be unavailable in certain regions (e.g., specific countries within Europe or Asia), while others are limited to spot and bot trading depending on local regulations.

As of now, Swyftx is available only in Australia and New Zealand, and it does not offer any advanced derivatives, lending, or leveraged products to users in any region.

Innovation

Pionex doesn’t currently offer launchpads or launchpools, but it distinguishes itself with flexible earn programs and an ever-evolving lineup of AI-enhanced bots that automate strategies 24/7 without locking funds—championing passive innovation over token-sale hype.

The platform stands out with its auto-invest (simplified DCA), crypto bundles, self-managed super fund (SMSF) support, demo mode, and educational rewards—but it does not currently offer launchpads, flexible vs locked earn programs, or similar promotional yield features.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Pionex operates through its global platform headquartered in Singapore (launched in 2019) and a U.S.-specific platform, Pionex.US, registered in Princeton, New Jersey—with each entity governed under its own legal structure.

Swyftx Pty Ltd, established mid-2010s, headquartered in Milton, Brisbane, Australia.

Licenses/Registration

It’s officially registered as a Money Services Business (MSB) with FinCEN in the U.S., but does not hold a MAS (Monetary Authority of Singapore) license, contrary to some reports.

Fully registered with local AML/CTF authorities in Australia and New Zealand, subject to regular audit under respective national frameworks.

Custody

User funds are held via partnerships with major exchanges; Pionex publicly conducts periodic Merkle Tree-based Proof of Reserves, audited independently by firms like Elite Partners and Moore, verifying assets exceed liabilities.

Assets are split between hot and cold storage under Swyftx’s custodial control; they operate with a full 1

Insurance & Protection Funds

There’s no publicly disclosed insurance policy or dedicated protection fund for user assets, beyond the strong reserve and custody practices already in place.

No publicly listed third-party insurance or protection fund is offered by Swyftx at this time.

Incident History

To date, there are no known security breaches, hacks, fund suspensions, or regulatory penalties, reflecting a clean operational track record.

There are no reported hacks, major service suspensions, fund freezes, or regulatory fines recorded for the platform to date.

Risk Controls

Security measures include mandatory 2FA, IP whitelisting, anti-phishing warnings, and KYC-based account levels; API permissions are likely granular, though sub-account features aren’t prominently promoted.

Robust safeguards include optional two-factor authentication, biometric login, breached-password detection, least-privilege internal architecture, anti-phishing guidance, and wallet whitelisting processes for withdrawals.

Transparency

While formal systems like monthly public reports, SLAs, or a visible public wallet aren’t prominently published, the combination of PoR audits and the availability of verification tools offer a meaningful level of transparency.

Swyftx maintains ISO 27001 certification for information security management, employs ongoing third-party audits, and enforces a 1/1 asset model—but does not publish user-specific monthly reserve reports or transparent SLAs publicly.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit fiat via SEPA for euros, CHAPS/FPS for GBP, and PIX for Brazilian real—typically fee-free for bank methods, while cards and e-wallets (Google Pay, Apple Pay, etc.) are supported via third-party providers with higher fees; processing ranges from instant to a few business days.

Users in Australia can deposit via bank transfer (instant with Osko or 2–3 business days otherwise), PayID (usually instant), card through Stripe (instant) or Banxa (30–45 minutes). Bank transfers include no minimum, Stripe has a ~AUD 30 minimum, Banxa starts at ~AUD 91, and PayID has no set minimum; each channel’s limits vary, and timing and third-party provider fees apply.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are two verification tiers—Level 1 (country and full name) unlocks basic deposits and up to $20,000 crypto withdrawals per day, and Level 2 (ID + facial recognition) raises limits to around $1,000,000 daily and enables credit-card fiat purchases.

The platform uses a tiered verification system—Basic (Gold) for standard functionality and Diamond for higher limits—unlocking higher deposit and withdrawal caps when fully verified.

Withdrawals

limits, timing, networks (TRC20, ERC20, BEP20)

Fiat withdrawals in AUD and NZD are via bank transfer, with minimums of AUD 4 or NZD 30, daily totals up to ~AUD/NZD 50,000 (increasable with advanced KYC), and processing times from minutes (Osko) up to 10 business days. Crypto withdrawals require network confirmation, have dynamic network fees, and Swyftx deducts only the blockchain fee—not extra platform charges.

Customer Support

Pionex offers live chat accessible during working hours plus email support; response times can vary, and a robust help center with tutorials and FAQs is available to guide users when agents are offline.

Swyftx provides 24/7 support via live chat, email, and phone, with access to a well-developed knowledge base and chatbot. Response times are typically fast, often within minutes for live chat.

Languages & Localization

The platform is primarily in English with options to display prices in € or $; fiat support is localized (e.g., SEPA in Europe), but there’s limited tailoring for regional regulations outside generic compliance.

The platform is optimized for English-speaking users in Australia and New Zealand, showing balances and fees in AUD/NZD—with local regulatory alignment and no native display options for other fiat currencies.

App Quality & Stability

Pionex’s mobile apps hold solid ratings—above 4+ on iOS and 4.4 on Android—with a large user base; while crash statistics aren’t public, consistent updates and high review scores suggest reliable performance.

Swyftx’s app (iOS and Android) offers biometric security, TradingView charting, seamless trade functionality, and consistent updates; it holds high user ratings and is noted for a polished, stable experience.

Experience, Performance & Ecosystem

UX/UI

Pionex’s interface is clean and intuitive, offering a gentle learning curve especially through its guided bot setup; instead of “Lite/Pro” tiers, it maintains a unified experience where features like bots and charts are accessible with minimal configuration—making it ideal whether you’re starting or experienced.

Swyftx offers a highly intuitive interface with customizable dashboards on both app and web; though it doesn’t use explicit “Lite/Pro” modes, the layout adjusts seamlessly from beginner to more advanced users by adding/removing widgets and choosing preset layouts.

Performance

The platform has dramatically reduced data and order latency—now syncing in under 30 seconds—although there was a brief latency glitch during a peak futures volatility event in May 2024 that affected manual futures trades; KYC processing remains generally smooth, even in bull market surges.

Order execution on Swyftx is fast and stable, even during busy periods—while explicit latency or downtime figures aren’t disclosed, user reviews frequently highlight swift reactions and minimal disruptions under volatile market conditions.

Education

While there’s no formal demo or simulator, Pionex offers multilingual support including Spanish in its blog and documentation, plus detailed step-by-step tutorials and bot walkthroughs that serve educational purposes effectively.

Swyftx delivers a robust learning ecosystem with its “Swyftx Learn” portal featuring courses and quizzes, plus a fully functional demo mode with USD $10,000 in mock funds to practice trading—all tools aimed at reinforcing confidence before live trading.

Community

Pionex fosters engagement via its community channels like Telegram for API and bot discussions, along with a bot marketplace where creators can monetize their strategies; referral programs are also active, rewarding users who bring in new traders.

The exchange supports a referral program where both parties receive rewards after sign-up and KYC completion, while maintaining active presence across forums, Discord, Telegram, and social platforms to cultivate its community and engagement.

Integrations

You can integrate Pionex directly with TradingView via its Signal Bot (using alerts and webhooks), and also use the platform’s API to connect with external bot tools; however, dedicated tax or accounting tool integrations are not part of the current offering.

Swyftx integrates TradingView for advanced charting, offers API access for automation, and includes tax-report tools; while it doesn’t directly support third-party bots, its ecosystem facilitates DCA setups and portfolio tracking.

Who Each One Is Best For

Pionex suits hands-off traders seeking robust automated tools and copyable strategies, as well as tech-savvy users who want to hook up custom setups via API or TradingView; those needing traditional charting ecosystems with accounting or simulator features might find it less tailored.

Swyftx works best for beginner to intermediate traders in Australia and New Zealand who value simplicity, educational support, and local fiat integration—less ideal for advanced traders seeking derivatives, margin products, or global access.