Pionex vs Safetrade: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Pionex and Safetrade This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Pionex

Safetrade

⚠️ We look for what’s best for you.

₿ Getting into crypto? With eToro you can start in minutes: buy/sell top coins, set recurring buys, track markets, and use Social/CopyTrader features.

👉 Start here and explore the crypto offer.

Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

Thinking about starting with crypto? This is for you.

In select regions, eToro offers a $10 welcome bonus when you open an account today.*

🎯 An account built to help you start with crypto—without the hassle.

➕ Buy and sell top cryptocurrencies in minutes

➕ Recurring buys, price alerts, and advanced charts

➕ Social/CopyTrader™ to follow experienced investors

➕ One of the largest and most trusted platforms worldwide

Limited-time promotion — still available.

*Offer subject to terms, eligibility and regional availability. Don’t invest unless you’re prepared to lose all the money you invest.

Pionex is ideal if:

If you value trading automation: Pionex is perfect for you with its built-in, cloud-based trading bots—free to use, no coding needed, and designed for hands-off strategies.
If you’re a beginner in crypto or bots: You’re in luck—user-friendly interface paired with in-depth tutorials makes it easy to get started and understand each bot’s purpose.
If you want flexibility and broad exposure: Pionex offers wide asset access plus both manual and automated tools under one roof, ideal if you like switching between trading styles.

Safetrade is ideal if:

Great for altcoin explorers If you're keen to trade lesser-known or emerging cryptocurrencies, SafeTrade offers a broad variety of altcoins alongside popular ones, making it a good match.
Ideal if low fees matter With a straightforward, flat trading fee structure that’s competitively lower than many industry standards, it's a smart choice for cost-conscious traders.
Suited for users valuing interface and support The platform features a beginner-friendly design and offers responsive support via channels like email and Discord, simplifying your trading journey.

Pionex isn’t ideal if:

If you prefer fiat deposits and simplicity: Pionex doesn’t support direct fiat-to-crypto deposits, so newbies must first buy crypto elsewhere and transfer it in.
If you want risk-free practice: There’s no demo or virtual trading—every bot requires real funds, which might deter cautious beginners.
If you need instant, low-cost withdrawals: Some users report high fixed withdrawal fees and occasional delays, making it less convenient for quick exits or small transfers.

Safetrade isn’t ideal if:

Regulatory safety is a must If you need the legal protection of a regulated exchange, SafeTrade’s lack of oversight may leave you exposed to unnecessary risk.
You prefer fiat trading options If entering via your local currency is important, SafeTrade’s predominantly crypto-only pairs can be limiting for newcomers.
You trade large volumes or need liquidity For high-volume trades or deep order books, SafeTrade’s thinner liquidity may result in unfavorable price slippage or delays.

Fees & Total Costs

Spot Maker/Take

Both spot makers and takers pay a flat rate (around 0.05%) across all volume tiers, though VIP users with high volume may receive reduced maker fees as they climb VIP levels.

SafeTrade applies a flat trading fee of around 0.1 % for both maker and taker orders regardless of volume, with no tiered discounts or benefits tied to holding a native token like SAFE.

Futures/Derivatives

Futures trading starts around 0.02% maker and 0.05% taker, with maker fees dropping further for VIP users; there’s no separate funding fee charged by Pionex, though users receive or pay the prevailing funding rate as per the perpetual contract—the profit or cost depending on market direction.

SafeTrade does not offer futures or derivative contracts, so there are no associated maker/taker or funding costs to consider.

Average Spreads on Liquid Pairs

Pionex doesn’t publish exact spreads; however, based on industry norms and the platform’s aggregation model, spreads are typically tight and highly competitive on major pairs like BTC/USDT and ETH/USDT.

While SafeTrade uses direct crypto-to-crypto pairs, spread data isn’t formally published, and anecdotal experience shows reasonable execution on major pairs with moderate slippage for small to mid-sized trades due to lighter liquidity.

Fiat Deposits & Withdrawals

You can deposit via credit/debit cards—with modest percentage fees depending on region—or via free SEPA (for EUR), Faster Payments (for GBP), and PIX (for BRL), with processing ranging from instant to a few business days; withdrawal fees vary especially for fiat, often via third-party gateways.

SafeTrade does not support fiat deposits or withdrawals; you must deposit using cryptocurrencies only, so there are no fiat-based funding channels, fees, or timeframes to manage.

On-chain Withdrawals

Withdrawal fees depend on the blockchain used—some are set (like BTC’s 0.0005 BTC), while token transfers on networks like Ethereum, TRON, or BNB Smart Chain follow either fixed or network-based pricing per coin listed.

Withdrawal costs on SafeTrade follow variable blockchain network fees depending on the asset (e.g. BTC, ETH, TRX), so these on-chain charges are dynamic and not fixed by the platform itself.

Hidden Costs

There are no inactivity or platform maintenance fees, but third-party fiat deposit methods may incur conversion charges; express KYC or related services aren’t publicly detailed, so any extra cost may come from external providers.

There are no hidden penalties; SafeTrade doesn’t charge for account inactivity, KYC speed upgrades, or fiat conversion—most extra costs are simply the blockchain fees for crypto withdrawals.

Real-World Cost Example: “€500 BTC

Suppose you credit €500 via SEPA (no deposit fee), convert to USDT or BTC via a 0.05% trade (small fee plus tight spread), then withdraw BTC on-chain (e.g., a 0.0005 BTC fee)—your total cost would include that small trading fee, potential slippage, and the network withdrawal charge.

If you deposit €500 worth of BTC via another platform and transfer it in, you’d pay SafeTrade’s ~0.1 % trading fee when buying BTC, incur standard spread/slippage in the BTC/USDT pair, and finally pay only the normal network withdrawal fee—no additional markup.

Crypto Offering & Trading Features

Number of Coins & Pairs

Pionex lists over 120 cryptocurrencies and maintains more than 200 trading pairs, with the top 20 by volume largely featuring major tokens like BTC, ETH, BNB, SOL, XRP, ADA—though exact rankings shift frequently.

SafeTrade lists approximately 44–50 cryptocurrencies across about 70–80 trading pairs, with the top 20 by volume typically featuring assets like QUBIC/USDT, QTC/USDT, BTC/USDT, ETH/BTC, and others—reflecting modest but focused coverage.

Product Range

Pionex offers spot trading, leveraged futures (up to 100×), numerous free built-in bots (grid, DCA, arbitrage, TWAP, spot-futures, margin-grid, reverse grid, Infinity Grid, etc.), plus copy trading; it also supports P2P fiat conversion, staking/earn programs, but doesn’t appear to provide options, ETFs, or crypto-lending services.

The platform offers spot trading only, with no support for margin, perpetuals, options, ETFs, copy trading, or bots—though it does provide staking in a simplified form, earning users passive rewards on holdings.

Liquidity

Pionex aggregates liquidity from major exchanges like Binance and Huobi, delivering high 24-hour volumes—reported in the tens of billions—and deep order books on BTC and ETH, ensuring tight execution and reliable bot performance.

SafeTrade logs sub-1 million USD daily trading volume, led by a few pairs like QUBIC/USDT; its liquidity remains light, meaning deeper trades may face noticeable slippage due to limited order book depth.

Tools

The platform supports limit, market, stop, and OCO orders, alongside bot-driven strategies; while it offers customizable dashboards and APIs, there’s no native TradingView integration, so users rely on built-in charts or external tools.

You’ll find basic limit and market orders, with no margin, OCO, advanced charting, alerts, API/WebSocket, or native TradingView support—simplifying the interface at the cost of advanced functionality.

Geographic Restrictions by Product

Derivatives and advanced instruments like futures may be unavailable in certain regions (e.g., specific countries within Europe or Asia), while others are limited to spot and bot trading depending on local regulations.

There are no specific geographic restrictions disclosed per region, but given the absence of regulated derivatives and full licensing, complex products like futures likely remain unavailable regardless of your location.

Innovation

Pionex doesn’t currently offer launchpads or launchpools, but it distinguishes itself with flexible earn programs and an ever-evolving lineup of AI-enhanced bots that automate strategies 24/7 without locking funds—championing passive innovation over token-sale hype.

SafeTrade does not currently support launchpads, launchpools, or differentiated staking structures—staked assets earn simple rewards, with no flexible vs. locked variations or new token launch mechanisms.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Pionex operates through its global platform headquartered in Singapore (launched in 2019) and a U.S.-specific platform, Pionex.US, registered in Princeton, New Jersey—with each entity governed under its own legal structure.

SafeTrade operates under a centralized corporate entity founded around 2018, officially headquartered in Saint Vincent and the Grenadines, with some references also linking it to Canada.

Licenses/Registration

It’s officially registered as a Money Services Business (MSB) with FinCEN in the U.S., but does not hold a MAS (Monetary Authority of Singapore) license, contrary to some reports.

The platform operates without licensing from major financial authorities and lacks formal VASP or MiCA regulation, meaning it is essentially unregulated by top-tier or regional crypto oversight frameworks.

Custody

User funds are held via partnerships with major exchanges; Pionex publicly conducts periodic Merkle Tree-based Proof of Reserves, audited independently by firms like Elite Partners and Moore, verifying assets exceed liabilities.

User assets are primarily held in cold storage with internal custody; there’s no public proof of reserves or third-party audit reports verifying holdings or cold-storage percentages.

Insurance & Protection Funds

There’s no publicly disclosed insurance policy or dedicated protection fund for user assets, beyond the strong reserve and custody practices already in place.

There is no mention of insurance coverage or dedicated protection funds to compensate users in case of loss, hack, or operational failure.

Incident History

To date, there are no known security breaches, hacks, fund suspensions, or regulatory penalties, reflecting a clean operational track record.

There are no widely confirmed reports of large-scale hacks, platform suspensions, or regulatory penalties, though user complaints exist; however, no official incident disclosure or transparency report is available.

Risk Controls

Security measures include mandatory 2FA, IP whitelisting, anti-phishing warnings, and KYC-based account levels; API permissions are likely granular, though sub-account features aren’t prominently promoted.

SafeTrade supports standard two-factor authentication (2FA), and employs cold storage and encryption; there’s no indication of advanced measures such as withdrawal whitelists, anti-phishing tools, sub-accounts, or granular API permissions.

Transparency

While formal systems like monthly public reports, SLAs, or a visible public wallet aren’t prominently published, the combination of PoR audits and the availability of verification tools offer a meaningful level of transparency.

The platform does not publish regular transparency reports, dedicate a public wallet explorer, or offer service-level agreements; overall visibility into operations and system integrity remains limited.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit fiat via SEPA for euros, CHAPS/FPS for GBP, and PIX for Brazilian real—typically fee-free for bank methods, while cards and e-wallets (Google Pay, Apple Pay, etc.) are supported via third-party providers with higher fees; processing ranges from instant to a few business days.

SafeTrade does not currently offer fiat deposit options—no transfers, cards, or e-wallets are supported; you’ll need to deposit cryptocurrency instead, and specifics on deposit thresholds or timing are not outlined on platform.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are two verification tiers—Level 1 (country and full name) unlocks basic deposits and up to $20,000 crypto withdrawals per day, and Level 2 (ID + facial recognition) raises limits to around $1,000,000 daily and enables credit-card fiat purchases.

SafeTrade requires KYC verification to activate trading, but details on tiered verification levels, or account limits tied to KYC status, are not clearly laid out—so expect a single-step process without published thresholds for trading limits.

Withdrawals

limits, timing, networks (TRC20, ERC20, BEP20)

Withdrawals are processed on-chain with support for networks like BSC, Tron, and Ethereum—with BSC and Tron being faster and cheaper; exact daily limits or withdrawal lead times vary by asset and are not standardized publicly.

Customer Support

Pionex offers live chat accessible during working hours plus email support; response times can vary, and a robust help center with tutorials and FAQs is available to guide users when agents are offline.

They offer support through email, support tickets, Telegram, and occasionally live chat; there’s an FAQ and announcements hub, but response times vary according to user feedback—some praise responsiveness on Discord, while others report delays.

Languages & Localization

The platform is primarily in English with options to display prices in € or $; fiat support is localized (e.g., SEPA in Europe), but there’s limited tailoring for regional regulations outside generic compliance.

The interface and customer communications are primarily in English, fees are displayed in crypto or US dollars, and there’s no strong indication of local regulatory alignment or multi-currency display beyond that.

App Quality & Stability

Pionex’s mobile apps hold solid ratings—above 4+ on iOS and 4.4 on Android—with a large user base; while crash statistics aren’t public, consistent updates and high review scores suggest reliable performance.

SafeTrade offers mobile-friendly access without native iOS or Android apps, and while the web interface is generally smooth and stable, there are user-reported occasional bugs and no public data on crash rates or recent update frequency to assess overall app reliability.

Experience, Performance & Ecosystem

UX/UI

Pionex’s interface is clean and intuitive, offering a gentle learning curve especially through its guided bot setup; instead of “Lite/Pro” tiers, it maintains a unified experience where features like bots and charts are accessible with minimal configuration—making it ideal whether you’re starting or experienced.

SafeTrade delivers a clean and minimalistic interface with a very gentle learning curve—no Lite/Pro toggle, just a straightforward, uncluttered trading view that makes it feel welcoming for newcomers and efficient for casual users.

Performance

The platform has dramatically reduced data and order latency—now syncing in under 30 seconds—although there was a brief latency glitch during a peak futures volatility event in May 2024 that affected manual futures trades; KYC processing remains generally smooth, even in bull market surges.

Trading on SafeTrade generally sees fast order execution and prompt deposit/withdrawal processing, even during spikes; there are no widely reported system crashes or KYC bottlenecks, suggesting functional resilience under load.

Education

While there’s no formal demo or simulator, Pionex offers multilingual support including Spanish in its blog and documentation, plus detailed step-by-step tutorials and bot walkthroughs that serve educational purposes effectively.

SafeTrade doesn’t currently offer a dedicated academy, demo environment, or Spanish-language educational materials; its support comes through FAQs and announcements rather than structured learning or simulation tools.

Community

Pionex fosters engagement via its community channels like Telegram for API and bot discussions, along with a bot marketplace where creators can monetize their strategies; referral programs are also active, rewarding users who bring in new traders.

SafeTrade fosters an active community presence via its official Discord channel and supports an affiliate referral program, allowing users to engage directly and participate in platform discussions or growth initiatives.

Integrations

You can integrate Pionex directly with TradingView via its Signal Bot (using alerts and webhooks), and also use the platform’s API to connect with external bot tools; however, dedicated tax or accounting tool integrations are not part of the current offering.

Integration options are minimal—SafeTrade does not embed TradingView charts or support third-party bots or tax/accounting tools; its ecosystem remains lightweight and self-contained.

Who Each One Is Best For

Pionex suits hands-off traders seeking robust automated tools and copyable strategies, as well as tech-savvy users who want to hook up custom setups via API or TradingView; those needing traditional charting ecosystems with accounting or simulator features might find it less tailored.

SafeTrade is well-suited for a casual or beginner trader seeking a clean, no-frills interface for spot trading of familiar cryptocurrencies—less ideal for professionals, power users, or those needing advanced tools or rich educational resources.