Swyftx vs Pointpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Swyftx and Pointpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Swyftx

Pointpay

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India

China

Canada

Yes

United Kingdom

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Swyftx is ideal if:

Great for beginners and casual traders — Swyftx’s intuitive interface, demo mode, and educational incentives (like Learn & Earn) make it easy to get started with confidence.
Well-suited for Australian and New Zealand users — Built specifically for local fiat (AUD/NZD) usage and regulatory environments, offering seamless deposits and tax tools.
Less ideal for advanced traders — Lacks margin, futures, and derivatives options that experienced or professional traders often require.

Pointpay is ideal if:

All-in-one crypto platform Seamlessly combines exchange, wallet, payment, and banking tools in one accessible ecosystem—not just trading.
Tailored for all experience levels Offers Classic and Advanced interfaces for seasoned users, plus Quick Exchange for newcomers for fast, intuitive trades.
Engaging community ecosystem Includes staking, Vault savings, educational Learn & Earn, a Launchpad, and competitions—great for active and curious users.

Swyftx isn’t ideal if:

You need advanced or professional trading tools — Swyftx lacks margin, futures, derivatives, copy-trading, and staking features.
You trade niche, low-liquidity assets — Some rare tokens may show limited functionality or suffer from low liquidity, leading to higher slippage.
You’re outside Australia/New Zealand — Availability is currently restricted to those regions, so international users won’t have access.

Pointpay isn’t ideal if:

Limited advanced trading Some users find it lacks powerful tools like leveraged futures or deep charting options for professional-grade strategies.
Occasional tech hiccups Reports of login issues, app performance quirks, and delayed customer responses suggest potential reliability concerns in mobile use.
Uncertain regulatory clarity Conflicting information surrounds its licensing and regulatory compliance, leading to varied user trust and coverage depending on region.

Fees & Total Costs

Spot Maker/Take

Swyftx employs a unified spot fee structure—maker and taker are the same—and those rates decrease automatically with higher 30-day AUD trading volumes, starting from a standard tier and improving with volume tiers.

PointPay charges a flat maker-taker rate around 0.05%, offering up to 35% fee discounts for users holding increasing amounts of PXP tokens, with no tiered volume brackets beyond the PXP-based loyalty levels.

Futures/Derivatives

Futures, margin, and derivatives trading are not available on Swyftx, so there are no maker/taker or funding costs to consider.

PointPay currently does not offer any futures or derivative trading, so there are no maker/taker or funding fees applicable.

Average Spreads on Liquid Pairs

While Swyftx doesn’t list exact spread figures in long-term terms, publicly reported estimates suggest moderately tight spreads for major pairs, suitable for straightforward spot trades without deep order-book advantages.

While precise spread data isn’t published, the exchange is noted for offering competitive pricing that closely aligns with market prices on popular pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

Users in Australia and New Zealand can deposit using bank transfer, PayID, card (via Stripe or Banxa), with zero platform fees for AUD transfers—though third-party or card premium spreads may apply—while NZD withdrawals incur a flat local fee; processing times are standard regionally.

Fiat deposits are facilitated via Mercuryo or MoonPay, and withdrawals are supported as well; deposits may include a small markup or cashback promotions but are generally straightforward, with processing times depending on the provider—often several hours to a couple of days.

On-chain Withdrawals

Crypto withdrawals incur only the blockchain’s network fee, which is dynamic and set by the network (not Swyftx), and varies per asset and congestion levels across BTC, ETH, TRX networks, etc.

Withdrawals incur network (miner) fees, varying by cryptocurrency and network conditions (e.g., BTC, ETH, TRX), rather than fixed platform fees, although PXP holders may enjoy reduced rates.

Hidden Costs

Swyftx does not charge inactivity fees; users may face third-party conversion or card provider spreads, and while there’s no express KYC charge, any expedited services would depend on external verification services.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

If you were to buy roughly the equivalent of €500 worth of BTC via AUD (via conversion), the total cost would comprise the spot trading fee (based on your tier), any AUD conversion or card spread, and then the network fee when withdrawing on-chain—all combined into a seamless composite cost, without separate hidden charges.

If you buy €500 worth of BTC, your total cost would derive from the spread between buy/sell prices, a trading fee (e.g., ~0.05% discounted if holding PXP), and a subsequent withdrawal fee based on chain congestion and asset network—without quoting specific numbers to keep it evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Swyftx offers over 440 cryptocurrencies across a wide variety of trading pairs, including all major BTC, ETH, and AUD combinations—so top-20 volume pairs are fully covered while smaller altcoins also enjoy strong representation.

PointPay supports well over 140–200 cryptocurrencies with around 179–224 trading pairs available; top-20 volume pairs include BTC/USDT, ETH/USDT, XRP/USDC, SOL/USDT, USDC/USDT and others such as DOGE, ADA, LINK, AVAX, BNB.

Product Range

The platform focuses exclusively on spot trading and provides features like crypto bundles and auto-invest (akin to DCA), but it does not support margin, futures, options, ETFs, staking/earn, loans, copy-trading, or grid bots.

At present, PointPay offers spot trading, staking (Vaults and flexible/locked terms), NFT and Launchpad features, savings/earn programs, and a multi-currency wallet; however, there’s no margin, perpetuals, options, ETFs, loans, copy-trading, grid bots, or automated DCA at this stage.

Liquidity

Swyftx delivers solid liquidity on popular BTC and ETH pairs via a broker model; while exact 24-hour figures and depth aren’t disclosed, spreads are reported as tight and competitive for seamless basic spot execution.

Estimated 24-hour trading volume ranges from around $138 million to over $206 million; order-book depth appears substantial for primary pairs like BTC/USDT and ETH/USDT, supporting solid liquidity for mainstream trading.

Tools

Swyftx offers limit, stop, and recurring (trigger) orders, full TradingView charting, auto-invest capabilities, market alerts, and an API for automated access—yet no native trading bots or OCO functionalities are noted.

PointPay supports limit, market, stop-limit, and OCO orders; it includes advanced TradingView charts with multiple indicators and timeframes, has alert features, and provides API and WebSocket support for algorithmic access.

Geographic Restrictions by Product

As of now, Swyftx is available only in Australia and New Zealand, and it does not offer any advanced derivatives, lending, or leveraged products to users in any region.

Derivatives and leverage aren’t available yet, and certain products are restricted in regions like the U.S. and other sanctioned countries, meaning advanced trading tools may not be accessible depending on your location.

Innovation

The platform stands out with its auto-invest (simplified DCA), crypto bundles, self-managed super fund (SMSF) support, demo mode, and educational rewards—but it does not currently offer launchpads, flexible vs locked earn programs, or similar promotional yield features.

The platform provides Launchpad projects, a multi-asset Vault with flexible and locked staking (3, 6, and 12 month terms), and regular staking promotions, all aimed at enhancing user participation and passive income opportunities.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Swyftx Pty Ltd, established mid-2010s, headquartered in Milton, Brisbane, Australia.

PointPay is operated by a Lithuania-based company founded in 2018, with its headquarters in Tallinn, Estonia, situating it within the European regulatory environment and offering it EU operational grounding.

Licenses/Registration

Fully registered with local AML/CTF authorities in Australia and New Zealand, subject to regular audit under respective national frameworks.

The platform currently holds a Lithuanian VASP license and is registered in the U.S. as a Money Services Business (Wyoming MSB), while actively pursuing additional licensing in the U.S. and enhanced compliance under recent European crypto frameworks.

Custody

Assets are split between hot and cold storage under Swyftx’s custodial control; they operate with a full 1

PointPay uses both hot and cold wallets, including air-gapped cold storage, with user-controlled wallet options, although there is no publicized Proof of Reserves or explicit cold-storage percentage disclosure.

Insurance & Protection Funds

No publicly listed third-party insurance or protection fund is offered by Swyftx at this time.

There is no publicly available information suggesting that PointPay offers dedicated insurance coverage or protection funds for users’ assets.

Incident History

There are no reported hacks, major service suspensions, fund freezes, or regulatory fines recorded for the platform to date.

There have been no major reported hacks, systemic suspensions, or regulatory penalties associated with the platform to date, suggesting a clean operational track record.

Risk Controls

Robust safeguards include optional two-factor authentication, biometric login, breached-password detection, least-privilege internal architecture, anti-phishing guidance, and wallet whitelisting processes for withdrawals.

The platform enforces standard security layers including multi-factor authentication, encrypted transaction passwords, and tiered KYC levels; however, features like API-specific permissions, sub-accounts, whitelists, or anti-phishing tools are not prominently highlighted.

Transparency

Swyftx maintains ISO 27001 certification for information security management, employs ongoing third-party audits, and enforces a 1/1 asset model—but does not publish user-specific monthly reserve reports or transparent SLAs publicly.

While PointPay commits to regulatory alignment and security, it does not currently publish regular audit reports, Proof of Reserves documents, public wallet addresses, or formalized SLAs for uptime or response times.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Users in Australia can deposit via bank transfer (instant with Osko or 2–3 business days otherwise), PayID (usually instant), card through Stripe (instant) or Banxa (30–45 minutes). Bank transfers include no minimum, Stripe has a ~AUD 30 minimum, Banxa starts at ~AUD 91, and PayID has no set minimum; each channel’s limits vary, and timing and third-party provider fees apply.

PointPay allows fiat deposits via intermediary services like Mercuryo and MoonPay, and possibly bank transfers, with straightforward minimums (e.g., around €25), though maximums vary by provider; processing times range from instant to a few hours or up to a couple of days depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

The platform uses a tiered verification system—Basic (Gold) for standard functionality and Diamond for higher limits—unlocking higher deposit and withdrawal caps when fully verified.

PointPay’s KYC process is accessible through both app and website in five simple steps, typically completed within 24 hours; higher levels unlock full functionality such as trading, deposits, and withdrawals, while no-KYC users face limited access.

Withdrawals

Fiat withdrawals in AUD and NZD are via bank transfer, with minimums of AUD 4 or NZD 30, daily totals up to ~AUD/NZD 50,000 (increasable with advanced KYC), and processing times from minutes (Osko) up to 10 business days. Crypto withdrawals require network confirmation, have dynamic network fees, and Swyftx deducts only the blockchain fee—not extra platform charges.

Withdrawals support common crypto networks (e.g., ERC20, TRC20), with limits like up to 10 BTC per withdrawal, and dynamic network fees; processing times have improved and can average 0.5 to 5 minutes for verified transactions.

Customer Support

Swyftx provides 24/7 support via live chat, email, and phone, with access to a well-developed knowledge base and chatbot. Response times are typically fast, often within minutes for live chat.

PointPay offers live chat (often backed by bots and staff available 24/7) plus email support, although response times may vary; a knowledge base or FAQ section is available to help users find answers independently.

Languages & Localization

The platform is optimized for English-speaking users in Australia and New Zealand, showing balances and fees in AUD/NZD—with local regulatory alignment and no native display options for other fiat currencies.

The platform supports multiple languages (over 18), displays fees in major currencies like EUR and USD, and has localized options for users—including regulatory adjustments based on region—for smoother experience.

App Quality & Stability

Swyftx’s app (iOS and Android) offers biometric security, TradingView charting, seamless trade functionality, and consistent updates; it holds high user ratings and is noted for a polished, stable experience.

PointPay’s mobile apps (iOS and Android) receive frequent updates with UI improvements and security enhancements (e.g., biometric login, 2FA fixes), though there are occasional user reports of withdrawal processing issues affecting app stability for some.

Experience, Performance & Ecosystem

UX/UI

Swyftx offers a highly intuitive interface with customizable dashboards on both app and web; though it doesn’t use explicit “Lite/Pro” modes, the layout adjusts seamlessly from beginner to more advanced users by adding/removing widgets and choosing preset layouts.

PointPay offers distinct trading interfaces—“Quick Exchange” for fast, hassle-free trading, plus Classic and Advanced modes—which helps users smoothly transition from simple to more feature-rich views as they grow comfortable.

Performance

Order execution on Swyftx is fast and stable, even during busy periods—while explicit latency or downtime figures aren’t disclosed, user reviews frequently highlight swift reactions and minimal disruptions under volatile market conditions.

A recent technological upgrade dramatically sped up load times and responsiveness, handling up to a million concurrent users, and significantly improving order execution even during high-volatility periods.

Education

Swyftx delivers a robust learning ecosystem with its “Swyftx Learn” portal featuring courses and quizzes, plus a fully functional demo mode with USD $10,000 in mock funds to practice trading—all tools aimed at reinforcing confidence before live trading.

PointPay includes a “Learn & Earn” program with interactive lessons and rewards; however, it currently lacks a full demo simulator or dedicated educational content in Spanish.

Community

The exchange supports a referral program where both parties receive rewards after sign-up and KYC completion, while maintaining active presence across forums, Discord, Telegram, and social platforms to cultivate its community and engagement.

The platform maintains an active presence via Telegram (English channel), regular AMAs, and a referral program that rewards users for inviting newcomers.

Integrations

Swyftx integrates TradingView for advanced charting, offers API access for automation, and includes tax-report tools; while it doesn’t directly support third-party bots, its ecosystem facilitates DCA setups and portfolio tracking.

PointPay integrates TradingView directly for in-platform charting, and provides API access, though there’s no evidence of official tax tools, accounting software partnerships, or third-party trading bot integrations at this time.

Who Each One Is Best For

Swyftx works best for beginner to intermediate traders in Australia and New Zealand who value simplicity, educational support, and local fiat integration—less ideal for advanced traders seeking derivatives, margin products, or global access.

PointPay serves beginner-to-intermediate traders best—offering intuitive onboarding, guided trading modes, and educational incentives—while more advanced traders relying on professional-grade tooling or automation may find the platform’s current scope limited.