Wazirx vs Zebpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Wazirx and Zebpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Wazirx

Zebpay

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Available Countries

United States

Yes

Europe

Yes

Latin America

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

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Wazirx is ideal if:

Great for INR-based traders seeking seamless deposits and withdrawals via Indian banking rails and P2P exchanges.
Ideal if you value a clear, user-friendly interface and mobile app with advanced charts and straightforward navigation.
Perfect choice when you want a local platform with global reach, offering many cryptocurrencies plus features like WRX-token incentives and Smart Token Fund partnerships.

Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

Wazirx isn’t ideal if:

If you rely on instant crypto withdrawals, this platform may not suit you due to ongoing limitations and partial access issues following recent security events.
If you're an advanced technical analyst, you'll likely find the charting tools and order types (e.g. no market orders) too simplistic for complex trading strategies.
If you need responsive customer support, WazirX may fall short—user feedback points to frequent delays and limited support channels.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

Fees & Total Costs

Spot Maker/Take

WazirX uses a tiered maker/taker model where fees decrease based on 30-day trading volume and WRX token holdings, encouraging active trading and WRX ownership for ongoing fee discounts.

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Futures/Derivatives

WazirX currently focuses exclusively on spot trading and does not offer futures or derivatives, so there are no maker/taker or funding fees associated with those instruments.

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Average Spreads on Liquid Pairs

Liquid pair spreads like BTC/USDT and ETH/USDT are typically narrow and market-competitive, reflecting high liquidity and fast matching, without meaningful average spread markup.

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

Fiat Deposits & Withdrawals

INR fiat deposits and withdrawals work through local Indian banking channels (such as UPI and NEFT/IMPS), with generally quick processing for deposits and moderate processing times for withdrawals, depending on banking partners and verification status.

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

On-chain Withdrawals

Cryptocurrency withdrawals use dynamic network fees that adjust based on blockchain congestion, meaning the cost varies across networks like BTC, ETH, or TRX rather than a flat fixed rate.

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Hidden Costs

There are few hidden costs—minor currency conversion charges may apply if depositing or withdrawing in a non-INR currency, and expedited account verification might help speed processes but doesn’t incur extra public fees.

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would involve paying a trading fee (discountable via WRX token), a tight market spread, and then paying a dynamic blockchain withdrawal fee to transfer the BTC on-chain—resulting in a slightly lower net BTC amount received than the €500 spent.

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

WazirX lists over 250 to 300 cryptocurrencies and supports hundreds of trading pairs, with its top 20 pairs generally involving major coins like BTC, ETH, and USDT in high-volume combinations.

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

Product Range

The platform is focused mainly on spot trading, P2P markets, NFT marketplace and copy-style features like Smart Token Fund, and doesn’t offer margin, perpetuals, options, ETFs, staking, loans, or automated bots like grid or DCA.

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

Liquidity

BTC and ETH markets benefit from deep liquidity powered by connection to Binance, meaning order books are healthy and 24-hour volume remains solid for core pairs—creating tight spreads and swift execution.

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

Tools

WazirX provides limit and stop-limit orders, alert notifications, integrated TradingView charts, and API/WebSocket access, offering a robust toolkit for spot traders without overly complex derivatives features.

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

Geographic Restrictions by Product

Some advanced products like derivatives and lending aren’t available globally; WazirX restricts offerings based on user location and compliance rules, limiting access to certain tools in select jurisdictions.

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

Innovation

The platform includes creative features like a Smart Token Fund (akin to copy trading) and occasionally hosts token launch initiatives, while its P2P liquidity engine remains a standout innovation in fiat-to-crypto access.

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

Security, Regulation & Custody

Operating Entity & Jurisdiction

WazirX is operated by Zanmai Labs Pvt. Ltd., founded in 2018 and headquartered in Mumbai, India, with its crypto operations under Zettai Pte. Ltd. based in Singapore for restructuring purposes.

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

Licenses/Registration

While India currently lacks formal crypto licensing, WazirX aligns with VASP-style requirements under FIU-India rules and is increasingly moving toward global compliance readiness, including potential future MiCA adherence.

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

Custody

User assets are held in a mix of on-chain wallets and third-party custodians, with an internal and third-party-verified Proof of Reserves system to back solvency and asset holdings, supported by periodic audits and real-time transparency dashboards.

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

Insurance & Protection Funds

The exchange is actively pursuing third-party custodial solutions offering insurance coverage, and its recovery plan includes allocating a portion of trading fees into a user protection reserve.

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

Incident History

In July 2024, WazirX suffered a major hack resulting in loss of over $230 million and suspensions of trading and withdrawals, prompting a restructuring process and implementation of new custody and recovery systems.

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

Risk Controls

Security measures include mandatory 2FA (via SMS, email, authenticator apps, or even biometrics), anti-phishing alerts, and internal protocols—though features like API permission granularity and sub-accounts remain limited.

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

Transparency

WazirX issues regular transparency reports and complies fully with law enforcement inquiries; it also publishes wallet data and Proof of Reserves dashboards, though SLA metrics and public wallet tracking remain periodically updated rather than real time.

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

WazirX accepts INR deposits via UPI, IMPS, NEFT, and RTGS, with minimums as low as ₹100 and maximums up to ₹50 lakh per transaction; UPI deposits are instant, while bank transfer methods usually complete within a few hours during business hours, up to a maximum of around 72 hours.

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

WazirX applies a tiered Re-KYC process annually with varying document requirements; basic identity validation unlocks most features, and advanced verification may be prompted for higher volumes or full-feature access, with timing ranging from instant to up to 72 hours.

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

Withdrawals

INR withdrawals are processed via linked bank accounts only, with no third-party transfers allowed; withdrawals typically clear within a few hours up to 72 hours depending on the bank, and fees differ by transfer mode (e.g. NEFT vs instant). Crypto withdrawals allow network-specific address tagging, especially for assets like XRP/XLM, and fees are dynamic based on blockchain conditions.

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Customer Support

WazirX offers in-app live chat around the clock, along with email and blog support, plus dedicated phone support Monday to Sunday during Indian daytime hours; response times vary but the chat feature and support center help ensure timely assistance.

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Languages & Localization

The platform is fully localized for English speakers, displays amounts in INR but allows traders to conceptualize values in € or $ mentally, and operates under Indian regulatory guidelines—even though fiat is exclusively INR-based.

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

App Quality & Stability

The mobile app is stable and well-maintained, with frequent updates and minimal reported crashes—keeping enhancements rolling smoothly for a reliable user experience.

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

Experience, Performance & Ecosystem

UX/UI

WazirX’s revamped 3.0 interface delivers a clean, intuitive layout with order book and open orders adjacent to trading, requiring minimal learning effort for both beginners and experienced traders.

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

Performance

Order latency is generally responsive and smooth thanks to streamlined UI, though users may occasionally notice slower response or brief interface lag during extreme market volatility or peak traffic surges.

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

Education

WazirX offers a “Learn & Earn” campaign with quizzes tied to real trading, plus a dedicated Crypto Learning Zone and partner educational programs, but lacks a simulated demo or practice account for risk-free trading.

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

Community

WazirX maintains an active presence on social platforms like Telegram and Reddit, runs educational contests and “Learn & Earn” campaigns, and supports referral programs to incentivize user growth.

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

Integrations

Traders benefit from integrated TradingView-style charts and API access, while official support for third-party bots or tax-accounting tools is limited—though the platform’s API allows flexible automation for developers.

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

Who Each One Is Best For

WazirX suits crypto novices who want a clear and efficient interface with educational rewards, and suits mid-tier traders comfortable with API tools—but is less ideal for those needing a virtual demo, heavy automation, or advanced pro-trader environments.

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.