Paybis vs Bitbns: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Paybis and Bitbns This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Paybis

Bitbns

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Paybis is ideal if:

Great for beginners seeking a fast, simple fiat-to-crypto gateway—no need to navigate complex spot or derivatives trading.
Strong if you value diverse payment flexibility and global reach, with many regional options and coverage in most countries.
Not the best fit if you're aiming for advanced trading tools or a wide altcoin selection, as it's streamlined rather than comprehensive.

Bitbns is ideal if:

Best for exploring diverse altcoins — If you're looking to access both mainstream and niche cryptocurrencies with ease, Bitbns offers a standout range that supports broad portfolio experimentation.
Great for building passive income — Offers features like staking, crypto-backed loans, and systematic purchasing plans for growing your holdings over time without day-to-day trading.
Ideal for beginners in accessible markets — Its intuitive interface, learning materials, and support across multiple fiat channels make Bitbns particularly beginner-friendly—especially in Asia.

Paybis isn’t ideal if:

If you're chasing advanced trading features, Paybis might fall short—it lacks charts, derivatives, leverage, and complex order types.
Not the best fit if you want deep altcoin variety or emerging tokens—its selection is narrower than bigger exchanges.
May feel limiting for regular traders seeking low-cost frequent trades, as it's optimized more for convenience than cost efficiency.

Bitbns isn’t ideal if:

If you require fast, reliable withdrawals — Users have reported cases of prolonged pending withdrawals or frozen funds, raising concerns around liquidity and operational consistency.
If you prioritize strong international regulation — Regulatory clarity and oversight are limited outside of India, which could be a red flag for risk-conscious, globally-based users.
If you need responsive customer support — Multiple users, especially abroad, mention delays or difficulty in getting support, particularly for account issues or fund access.

Fees & Total Costs

Spot Maker/Take

Paybis operates as a fiat-to-crypto gateway rather than a traditional exchange with maker/taker tiers, so those terms don’t apply—fees are built into the overall service cost, which may vary by payment method and amount.

Makers and takers both start at around 0.25%, but you can unlock lower rates—down to approximately 0.03%—if you reach high monthly trading volumes and hold enough BNS tokens while using the “Pay with BNS” option.

Futures/Derivatives

Paybis does not offer futures or derivatives trading—it’s purely focused on straightforward buy/sell crypto transactions without margin, leverage, or funding fees.

Bitbns currently offers an introductory futures fee of 0.1% for both makers and takers, but there’s limited transparency on ongoing funding rates or dynamic adjustments for hedging, so derivatives cost structure may evolve.

Average Spreads on Liquid Pairs

Paybis doesn’t publish typical spot spreads for pairs like BTC/USDT or ETH/USDT; instead, the rate incorporates market price plus service margin as a bundled rate.

While Bitbns doesn’t publish exact spread percentages, markets like BTC/USDT and ETH/USDT—given sufficient liquidity—are expected to have spreads comparable to global averages, often hovering within a hundredth to a few tenths of a percent.

Fiat Deposits & Withdrawals

You can deposit or withdraw fiat via methods like bank transfer (ACH, SEPA), Cards, Apple Pay, Skrill, Neteller, and transfers typically arrive within minutes to one business day; fees depend on method but are integrated into the service cost rather than listed separately.

You can deposit and withdraw INR via bank transfers (NEFT/IMPS), UPI, or P2P—with deposits typically free and withdrawals mostly quick—though some express options (like instant transfers) may carry small surcharges and slightly faster processing.

On-chain Withdrawals

Crypto withdrawals carry a network (blockchain) fee dictated by the network; Paybis applies no markup—they simply pass along the required fee, and users can choose low/medium/high speed.

Withdrawal fees depend on the specific asset and blockchain; for example, BTC withdrawals cost around 0.0005 BTC, while others like ETH or TRX have their own fixed rates—generally lower than industry norms, with no dynamic gas-based markups.

Hidden Costs

There are no hidden fees—Paybis transparently defines a service fee plus actual network fee per transaction; additional costs may include foreign currency conversion charges or optional expedited KYC, but nothing unexpected.

Bitbns avoids most sneaky charges—there’s no inactivity fee, minimal conversion impacts, and instant KYC services may be offered but don’t carry recurring fees—making the overall cost structure transparent.

Real-World Cost Example: “€500 BTC

When buying €500 worth of BTC, you pay Paybis’s service fee embedded in the rate plus the blockchain network fee; the total cost equals that combined; withdrawals or conversions would add the relevant network or FX fee—presented clearly during the transaction.

If you spent €500 to buy BTC, your cost would include the spot fee (roughly 0.25%), a small bid-ask spread, and possibly a one-time withdrawal fee (for instance, 0.0005 BTC). The total cost remains modest while the fee structure stays predictable and evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Paybis supports about 80–90 cryptocurrencies for buying or selling, including the majority of top-cap coins (around 13 of the top 20 by market cap), but it doesn’t offer traditional trading pairs like BTC/USDT for spot market depth.

Bitbns currently lists around 483 cryptocurrencies and approximately 191 trading pairs; its top 20 by volume also emphasize high-liquidity tokens like BTC, ETH, BNB, XRP, and SOL, reflecting mainstream interest and active trading depth.

Product Range

The platform is limited to fiat-to-crypto transactions only—no spot order book, margin, perpetuals, options, crypto ETFs, staking, lending, copy trading, grid bots, or DCA automation are available.

The platform supports spot and margin trading, offers systematic purchase tools like SIP and fixed deposits (Bitdroplet, Ascent), APIs for algorithmic strategies, and features like bracket orders, but doesn’t currently provide formal futures, options, ETFs, copy trading, DCA bots, or DeFi yield products.

Liquidity

Paybis does not provide published liquidity metrics or order book depth data for BTC or ETH—its model bypasses exchange-style markets and instead uses a broker-like pricing approach for instant fiat purchases.

Average 24-hour spot volume fluctuates around USD 1–2 million, with ETH/INR and BTC/INR among the most active pairs, while order book depth for these pairs remains modest compared to global giants—indicating sufficient retail liquidity but limited institutional-scale depth.

Tools

It offers just a basic buy/sell interface with no advanced trading tools—no limit/stop/OCO orders, alerting, charting, TradingView, but it does support a simple API for integration purposes.

Bitbns supports limit, stop-limit, and advanced bracket (OCO-style) orders, offers real-time alerts and charting tools within its interface, and provides API access for external automation, though it does not include embedded TradingView or WebSocket charting out-of-the-box.

Geographic Restrictions by Product

Since it lacks complex products like derivatives, geographic restrictions mostly affect fiat access; for example, it’s not supported in U.S. states like New York, Hawaii, or Louisiana for any services.

While spot trading is broadly accessible, certain advanced features like margin or fixed-savings may be limited in specific regions due to regulatory constraints—especially for users outside India, though exact restrictions depend on local laws.

Innovation

While it doesn’t run a launchpad or flexible vs locked earn, Paybis does offer value through its own crypto wallet, a fiat-to-crypto gateway, a crypto price comparison tool, and broad fiat payment flexibility for ease of access.

Bitbns brings innovation through features like fixed-deposit products (Bitdroplet, Ascent) and systematic investment plans, but it doesn’t currently host a launchpad or launchpool for new tokens, nor does it differentiate between flexible and locked earn tiers.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Paybis is operated by Paybis Poland Sp. z o.o. (founded in 2023 with legal registration in Warsaw, Poland) and Paybis USA Ltd. (incorporated in Delaware in 2021), with distinct branches serving Europe and the United States respectively.

Bitbns operates under Buyhatke Internet Private Limited, legally incorporated around 2015 with its platform launched in December 2017, and it’s headquartered in Bengaluru, India—placing it firmly within Indian jurisdiction.

Licenses/Registration

The platform holds Money Services Business (MSB) registration with FinCEN (US), operates as a VASP in Poland, and also registers with FinTRAC in Canada, reflecting compliance with key regulatory frameworks across these jurisdictions.

As of now, Bitbns does not appear to hold explicitly designated crypto-licenses like VASP or MiCA registration, and it operates under the evolving regulatory framework in India without formal licensing akin to European or global standards.

Custody

Paybis functions as a non-custodial service for most users, meaning you provide your own wallet and Paybis routes funds directly; for its optional in-platform wallet, custody is handled via Fireblocks, leveraging strong security (MPC, secure enclaves, ISO/SOC certifications), though no public proof of reserves or cold storage percentage is published.

The exchange manages custody internally, employing a mix of hot and cold storage, but it does not publish any Proof-of-Reserves or independent audit data detailing cold-wallet holdings or reserve coverage, limiting external verification.

Insurance & Protection Funds

The platform does not offer insurance or external protection schemes for stored assets—users retain control of their own funds, and any wallet held by Paybis (via Fireblocks) is not backed by an insurance fund.

There’s no public record of insurance policies or user-protection funds backing customer assets on Bitbns, suggesting assets rely on operational safeguards rather than dedicated financial buffers.

Incident History

Paybis has not experienced any security breaches, service-wide freezes, or regulatory penalties to date, maintaining a clean operational record since its inception.

Bitbns has faced scrutiny for a cyber-incident in early 2022 that led to extended withdrawal freezes; this prompted a legal petition in India’s Delhi High Court seeking investigation into the handling of funds and transparency during that period.

Risk Controls

Security is enforced by default through two-factor authentication (email-based on desktop, fingerprint on mobile), encrypted connections, anti-phishing practices, and in its corporate product, customizable authorization policies for enhanced access control.

The platform supports standard security features such as two-factor authentication, likely uses encryption for account safety, and offers API access, though details on whitelists, anti-phishing tools, sub-accounts, or granular API permissions remain unclear or limited in scope.

Transparency

While Paybis does not publish periodic reserve reports or real-time wallet addresses, it offers clear terms of service, visible registration details, and a public-facing support structure—though there is no formal Service Level Agreement (SLA) or public wallet audit summary.

Bitbns does not publish regular proof-of-reserves reports, wallet addresses, or SLA metrics publicly, and while it provides some training and documentation, its external transparency regarding audits, operational standards, or public asset reporting is minimal.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Paybis accepts a wide range of fiat deposit options including credit/debit cards, bank transfers (SWIFT, SEPA, ACH), PayPal, AstroPay, M-Pesa, PIX, various local e-wallets, and mobile payment systems; minimums typically start around $5 depending on method, and processing can be instant for cards and wallets or take several business days for bank transfers.

Users can deposit Indian Rupees via UPI, NEFT, IMPS, or RTGS bank transfers, with a minimum deposit of around ₹100 and a high daily limit; processing times align with standard banking protocols (usually minutes to a few hours depending on the method and bank).

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Users must complete a streamlined KYC process involving ID upload, address, and a selfie check, typically done in under 15 minutes; once verified, the account unlocks higher transaction limits like roughly up to $20,000 per day or $50,000 per month, while unverified accounts have very constrained functionality.

A valid national ID (like PAN, Aadhaar, passport) and bank account linkage are required to complete full KYC; trading and fiat withdrawals aren’t possible without verification.

Withdrawals

Fiat withdrawals are possible via the same payment rails used for deposits (cards, SEPA, SWIFT, wallets), while crypto withdrawals allow multiple networks—fees follow network conditions and limits vary by method, with completion times ranging from instant to a few business days depending on the channel.

Crypto withdrawals are generally unlimited per policy for cryptocurrencies, but INR withdrawals are capped (e.g., ₹25 lakh per day), and completion time varies by network congestion; supported fiat networks include Indian domestic banking rails only.

Customer Support

Paybis offers 24/7 assistance via live chat and email, with response times typically fast and backed by a comprehensive knowledge base and FAQs for self-service.

Support is available 24/7 via a ticketing system (email-based), and users also benefit from FAQs and knowledge base; however, response speeds vary, with some user feedback highlighting slower resolution in complex cases.

Languages & Localization

The platform operates primarily in English, displays pricing in major base fiat currencies like EUR or USD depending on region, and adapts payment methods and availability to match local regulatory and compliance frameworks.

The platform is fully localized for Indian users (INR-denominated, English- and Hindi-friendly), showing fiat amounts in INR by default; international regulations or multi-currency displays are not implemented.

App Quality & Stability

Paybis provides both mobile (iOS/Android) and web applications noted for their simplicity and reliability; performance appears stable with minimal reported crashes, and the platform sees regular updates, although detailed metrics like crash rates are not publicly disclosed.

Bitbns offers native Android and iOS apps alongside a web platform; user feedback notes a user-friendly experience but also occasional glitches, login issues, and withdrawal delays on the mobile app.

Experience, Performance & Ecosystem

UX/UI

The Paybis platform is intuitive and designed for simplicity, with no separate “Lite” or “Pro” modes—it’s streamlined so users can quickly execute fiat-to-crypto buys without navigating advanced panels, making it ideal for first-time buyers.

Bitbns delivers a clean, intuitive interface that’s gentle enough for newcomers but lacks a structured “Lite vs Pro” mode tier, instead favoring a unified experience where users gradually adapt to its functionality without mode switching.

Performance

Transactions generally process rapidly, even during market surges; there are seldom notable slowdowns or delays, and KYC queues are minimal—even in high-demand periods, account verification remains largely efficient.

Order execution feels responsive under normal market conditions, though some users note slower responsiveness or minor lag during high volatility or trading surges—especially when KYC backlogs spike during bull markets.

Education

While Paybis does not offer a full-fledged academy, simulator, or demo environment, it provides clear how-to guides and walkthroughs—some localized in Spanish—to help users understand the purchase process and relevant crypto basics.

While Bitbns provides platform guidance, FAQs, and basic blog content, it doesn’t offer a dedicated crypto academy, trading simulator, demo account, or Spanish-language education materials—making self-directed learning a must.

Community

Community support is facilitated via official social media and messaging channels; they maintain active presence on platforms like Telegram and X (Twitter), and offer a referral program, although there is no dedicated forum or Discord community for users.

The platform supports a growing user base through referral programs and occasional contests, but lacks an official Discord or actively maintained community forum—even though there are unofficial Telegram groups and social media presence.

Integrations

The platform lacks integration with trading tools like TradingView, external bots, tax services, or accounting workflows—its focus remains narrow on fiat-to-crypto access rather than trading or post-purchase tools.

Bitbns doesn’t embed TradingView charting or allow external bot connections; nor does it offer built-in tax tools or accounting integrations—leaving such needs to third-party solutions that users must integrate manually.

Who Each One Is Best For

Paybis is best suited to casual users or beginners who want a fast, hassle-free way to purchase crypto via familiar payment channels; it’s less appropriate for experienced traders or those seeking advanced tools, analytics, or community-driven features.

Bitbns suits Indian-based traders who value a straightforward interface, INR accessibility, and moderate-feature richness—but may feel restrictive for users seeking advanced UI flexibility, simulation, or integrated ecosystem tools.