Pointpay vs Remitano: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Pointpay and Remitano This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Pointpay

Remitano

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

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Pointpay is ideal if:

All-in-one crypto platform Seamlessly combines exchange, wallet, payment, and banking tools in one accessible ecosystem—not just trading.
Tailored for all experience levels Offers Classic and Advanced interfaces for seasoned users, plus Quick Exchange for newcomers for fast, intuitive trades.
Engaging community ecosystem Includes staking, Vault savings, educational Learn & Earn, a Launchpad, and competitions—great for active and curious users.

Remitano is ideal if:

Great for beginners – user-friendly, peer-to-peer model with escrow protection makes crypto buying and selling straightforward for new users.
Strong regional access – wide support for local payment methods in developing markets, making it highly accessible in many countries.
Limited for pros – lacks advanced trading tools and deep liquidity, so experienced traders may find it too simple.

Pointpay isn’t ideal if:

Limited advanced trading Some users find it lacks powerful tools like leveraged futures or deep charting options for professional-grade strategies.
Occasional tech hiccups Reports of login issues, app performance quirks, and delayed customer responses suggest potential reliability concerns in mobile use.
Uncertain regulatory clarity Conflicting information surrounds its licensing and regulatory compliance, leading to varied user trust and coverage depending on region.

Remitano isn’t ideal if:

Not for fee-sensitive traders – peer-to-peer pricing can include seller markups and less transparency, making it less cost-effective than alternatives.
Too basic for advanced strategies – lacks margin, leveraged trades, and sophisticated order types for power users.
Dependent on counterparties – trade delays or stalls may occur if the other party doesn’t act promptly, disrupting the experience.

Fees & Total Costs

Spot Maker/Take

PointPay charges a flat maker-taker rate around 0.05%, offering up to 35% fee discounts for users holding increasing amounts of PXP tokens, with no tiered volume brackets beyond the PXP-based loyalty levels.

Remitano operates mainly as a P2P marketplace where maker fees typically apply (around 1 %) and takers often pay none; there are no published volume-based discounts or native token rebates.

Futures/Derivatives

PointPay currently does not offer any futures or derivative trading, so there are no maker/taker or funding fees applicable.

Remitano currently does not provide futures or derivatives trading, so there are no maker, taker, or funding fees to report.

Average Spreads on Liquid Pairs

While precise spread data isn’t published, the exchange is noted for offering competitive pricing that closely aligns with market prices on popular pairs like BTC/USDT and ETH/USDT.

As a P2P platform, Remitano doesn’t publish formal spread data for these pairs—prices are negotiated individually, so spreads may vary by offer and are not standardized.

Fiat Deposits & Withdrawals

Fiat deposits are facilitated via Mercuryo or MoonPay, and withdrawals are supported as well; deposits may include a small markup or cashback promotions but are generally straightforward, with processing times depending on the provider—often several hours to a couple of days.

methods, fees, timing

On-chain Withdrawals

Withdrawals incur network (miner) fees, varying by cryptocurrency and network conditions (e.g., BTC, ETH, TRX), rather than fixed platform fees, although PXP holders may enjoy reduced rates.

fixed vs dynamic fee by network (BTC, ETH, TRX, etc.)

Hidden Costs

currency conversion, inactivity, expedited KYC, etc.

currency conversion, inactivity, KYC express, etc.

Real-World Cost Example: “€500 BTC

If you buy €500 worth of BTC, your total cost would derive from the spread between buy/sell prices, a trading fee (e.g., ~0.05% discounted if holding PXP), and a subsequent withdrawal fee based on chain congestion and asset network—without quoting specific numbers to keep it evergreen.

“Buying €500 in BTC” (fee + spread + withdrawal)

Crypto Offering & Trading Features

Number of Coins & Pairs

PointPay supports well over 140–200 cryptocurrencies with around 179–224 trading pairs available; top-20 volume pairs include BTC/USDT, ETH/USDT, XRP/USDC, SOL/USDT, USDC/USDT and others such as DOGE, ADA, LINK, AVAX, BNB.

Remitano supports around 30–40 cryptocurrencies overall, with the most active pairings centered on BTC, ETH, USDT, XRP, and LTC, reflecting the highest liquidity and trading frequency.

Product Range

At present, PointPay offers spot trading, staking (Vaults and flexible/locked terms), NFT and Launchpad features, savings/earn programs, and a multi-currency wallet; however, there’s no margin, perpetuals, options, ETFs, loans, copy-trading, grid bots, or automated DCA at this stage.

Remitano focuses on P2P spot trading and instant crypto-to-crypto swaps. It does not offer futures, margin, perpetuals, options, ETFs, grid bots, copy trading, or automated DCA—but it does support staking and some lending/earn products.

Liquidity

Estimated 24-hour trading volume ranges from around $138 million to over $206 million; order-book depth appears substantial for primary pairs like BTC/USDT and ETH/USDT, supporting solid liquidity for mainstream trading.

24h volume & order-book depth

Tools

PointPay supports limit, market, stop-limit, and OCO orders; it includes advanced TradingView charts with multiple indicators and timeframes, has alert features, and provides API and WebSocket support for algorithmic access.

You can place basic order types like market and limit, with swap functionality. There are price alerts and a clean interface (including mobile), but no advanced charting, OCO orders, TradingView integration, or full API/WebSocket feed.

Geographic Restrictions by Product

Derivatives and leverage aren’t available yet, and certain products are restricted in regions like the U.S. and other sanctioned countries, meaning advanced trading tools may not be accessible depending on your location.

Derivatives are not offered anywhere, and traditional P2P trading is unavailable in select regions like Canada, the UK, Singapore, and others, depending on local regulation.

Innovation

The platform provides Launchpad projects, a multi-asset Vault with flexible and locked staking (3, 6, and 12 month terms), and regular staking promotions, all aimed at enhancing user participation and passive income opportunities.

The platform includes staking and earn products (flexible vs. fixed terms may vary by asset), as well as token swap tools—but lacks launchpad, launchpool, or structured investment pools beyond basic staking.

Security, Regulation & Custody

Operating Entity & Jurisdiction

PointPay is operated by a Lithuania-based company founded in 2018, with its headquarters in Tallinn, Estonia, situating it within the European regulatory environment and offering it EU operational grounding.

Grasp who runs it

Licenses/Registration

The platform currently holds a Lithuanian VASP license and is registered in the U.S. as a Money Services Business (Wyoming MSB), while actively pursuing additional licensing in the U.S. and enhanced compliance under recent European crypto frameworks.

Remitano adheres to anti-money laundering (AML) and know-your-customer (KYC) protocols based on FATF frameworks but does not hold formal VASP/VISA licenses under EU MiCA or equivalent regulatory regimes.

Custody

PointPay uses both hot and cold wallets, including air-gapped cold storage, with user-controlled wallet options, although there is no publicized Proof of Reserves or explicit cold-storage percentage disclosure.

User funds are held through in-house custodial systems with most crypto stored offline in cold storage; however, there’s no public proof-of-reserves or verified audit disclosures available.

Insurance & Protection Funds

There is no publicly available information suggesting that PointPay offers dedicated insurance coverage or protection funds for users’ assets.

The platform does not advertise insurance or user asset protection funds beyond its standard custodial responsibilities and escrow mechanism.

Incident History

There have been no major reported hacks, systemic suspensions, or regulatory penalties associated with the platform to date, suggesting a clean operational track record.

There have been no widely publicized hacks or regulatory penalties against Remitano; the exchange emphasizes asset protection and operational stability in its communications.

Risk Controls

The platform enforces standard security layers including multi-factor authentication, encrypted transaction passwords, and tiered KYC levels; however, features like API-specific permissions, sub-accounts, whitelists, or anti-phishing tools are not prominently highlighted.

Remitano enforces two-factor authentication, withdrawal whitelist options, phishing safeguards, escrow-backed P2P trades, and periodic security audits to protect user assets and enhance transactional safety.

Transparency

While PointPay commits to regulatory alignment and security, it does not currently publish regular audit reports, Proof of Reserves documents, public wallet addresses, or formalized SLAs for uptime or response times.

The exchange does not publish monthly transparency reports, SLAs, or public wallet addresses—its operational disclosures remain limited, focusing more on user security than open audit data.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

PointPay allows fiat deposits via intermediary services like Mercuryo and MoonPay, and possibly bank transfers, with straightforward minimums (e.g., around €25), though maximums vary by provider; processing times range from instant to a few hours or up to a couple of days depending on the channel.

Users can deposit fiat via linked bank transfers or “Fiat Wallet,” with minimums and maximums emerging from their KYC level; processing times vary by country and can be near-instant in some regions or take up to a few days depending on banking systems.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

PointPay’s KYC process is accessible through both app and website in five simple steps, typically completed within 24 hours; higher levels unlock full functionality such as trading, deposits, and withdrawals, while no-KYC users face limited access.

KYC is mandatory and structured in tiers—from basic phone verification to advanced identity and peer certifications—each unlocks higher deposit, buy, and withdrawal thresholds and broader functionality.

Withdrawals

Withdrawals support common crypto networks (e.g., ERC20, TRC20), with limits like up to 10 BTC per withdrawal, and dynamic network fees; processing times have improved and can average 0.5 to 5 minutes for verified transactions.

Crypto withdrawals depend on your verification level and support major networks like ERC-20, TRC-20, and BEP-20, with typical processing done within the blockchain’s normal timeframes, though exact thresholds and durations vary by region and asset.

Customer Support

PointPay offers live chat (often backed by bots and staff available 24/7) plus email support, although response times may vary; a knowledge base or FAQ section is available to help users find answers independently.

Remitano offers round-the-clock live chat and email support, backed by a robust help center and forum—response times are generally quick for chat, with slightly slower email replies, and an extensive FAQ base for self-service.

Languages & Localization

The platform supports multiple languages (over 18), displays fees in major currencies like EUR and USD, and has localized options for users—including regulatory adjustments based on region—for smoother experience.

The platform operates natively in English and many local languages, displays fees in local fiat (EUR, USD, etc.), and adapts interface and regulatory disclosures to your country for a localized experience.

App Quality & Stability

PointPay’s mobile apps (iOS and Android) receive frequent updates with UI improvements and security enhancements (e.g., biometric login, 2FA fixes), though there are occasional user reports of withdrawal processing issues affecting app stability for some.

The mobile and web apps are praised for reliability and ease of use, with fast deposits/withdrawals and a solid user interface; user reviews (e.g. Google Play) rate performance around 4.3 stars, indicating overall stability and regular updates.

Experience, Performance & Ecosystem

UX/UI

PointPay offers distinct trading interfaces—“Quick Exchange” for fast, hassle-free trading, plus Classic and Advanced modes—which helps users smoothly transition from simple to more feature-rich views as they grow comfortable.

The interface prioritizes simplicity—ideal for beginners—with clear navigation and essential features; it recently introduced a lightweight “Remitano Lite” mini-app within Telegram, offering ultra-fast trades and onboarding.

Performance

A recent technological upgrade dramatically sped up load times and responsiveness, handling up to a million concurrent users, and significantly improving order execution even during high-volatility periods.

Trades generally execute swiftly thanks to P2P matching and escrow, even during volatile periods, and the platform’s minimal infrastructure helps avoid downtime; though in high-demand bull markets, KYC approvals might slow down due to verification surges.

Education

PointPay includes a “Learn & Earn” program with interactive lessons and rewards; however, it currently lacks a full demo simulator or dedicated educational content in Spanish.

Remitano does not currently offer formal learning modules like academies or demo trading tools, and while its Help Center provides support, there’s limited dedicated educational content—especially lacking in Spanish-language tutorials.

Community

The platform maintains an active presence via Telegram (English channel), regular AMAs, and a referral program that rewards users for inviting newcomers.

Remitano maintains an active official Telegram channel and bot for updates and support, in addition to a user forum and a referral program that rewards members for inviting others.

Integrations

PointPay integrates TradingView directly for in-platform charting, and provides API access, though there’s no evidence of official tax tools, accounting software partnerships, or third-party trading bot integrations at this time.

The platform offers a clean in-app trading experience but lacks integrations with advanced tools like TradingView, external trading bots, tax calculators, or accounting software—favoring a streamlined, standalone approach.

Who Each One Is Best For

PointPay serves beginner-to-intermediate traders best—offering intuitive onboarding, guided trading modes, and educational incentives—while more advanced traders relying on professional-grade tooling or automation may find the platform’s current scope limited.

Remitano shines for users seeking fast, intuitive P2P trading—particularly newcomers and regional traders in developing markets—while those needing advanced features, automation, or deep analytics may find it too pared-down for their needs.