Giottus vs Gatehub: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Giottus and Gatehub This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Giottus

Gatehub

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Available Countries

United States

Europe

Latin America

India

Yes

China

Canada

United Kingdom

yes

United States

yes

Europe

yes

Latin America

yes

India

China

yes

Canada

yes

United Kingdom

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Giottus is ideal if:

Beginners or INR-first users: Perfectly suited—it offers ultra-fast INR deposits and a highly intuitive interface tailored for Indian users.
Security-focused traders: Excellent choice—bank-level encryption, massive redundancies, and a high-throughput matching engine ensure a stable and safe environment.
Looking for global or altcoin variety?: Likely not ideal—limited international reach and a narrower crypto selection compared to global exchanges.

Gatehub is ideal if:

Best for managing XRP and key cryptos: If you regularly work with Ripple and other major coins in one place, GateHub’s wallet-to-exchange setup makes life seamless.
Great for beginners who value simplicity: The web interface is clean and intuitive, with built-in trading and strong security basics like 2FA and AES encryption.
Less suited if you want advanced features: If you're looking for margin trading, a wide altcoin range, or faster customer support, GateHub might feel limiting.

Giottus isn’t ideal if:

Need broad altcoin access? Not the best fit—Giottus’s crypto selection is more modest compared to global exchanges.
Globally located or outside India? Probably not an ideal match—its services and availability remain largely confined to India.
Seeking advanced trading tools? Might fall short—it lacks some sophisticated features demanded by experienced or professional traders.

Gatehub isn’t ideal if:

Limited altcoin variety: If you're seeking exposure to emerging or niche tokens, GateHub focuses on key cryptos and lacks a broad altcoin selection.
No advanced trading tools: Features like leverage, futures, or margin trading aren't available, limiting options for active or speculative traders.
Higher transfer friction: Users note relatively steep withdrawal and deposit costs, plus extra XRP requirements, which may weigh on frequent movers.

Fees & Total Costs

Spot Maker/Take

Giottus offers zero maker fees and standard taker fees on crypto-INR trades, with no extra incentive tiers tied to volume or token discounts—so your trading costs stay predictably low regardless of how much you trade.

GateHub uses a flat fee model for spot trades, applying the same rate to both maker and taker orders rather than tiered pricing; there are no volume-based discounts or native-token incentives for fee reduction.

Futures/Derivatives

At present, Giottus does not support futures or derivatives products, so there’s no maker/taker structure or funding rate to factor into your cost analysis.

GateHub does not support futures or derivatives trading, so there are no applicable maker, taker, or funding fees.

Average Spreads on Liquid Pairs

While exact figures fluctuate, spreads on Giottus appear in line with industry norms for liquid crypto pairs like BTC/USDT and ETH/USDT, reflecting competitive pricing for actively traded markets.

GateHub doesn’t publicly display real-time spreads, but given its limited market depth, you can expect spreads to be wider than on major exchanges with high liquidity.

Fiat Deposits & Withdrawals

You can deposit or withdraw INR instantly (24/7) via IMPS or UPI with zero fees for normal transactions—instant methods are processed in seconds or minutes through your bank, while traditional IMPS/NEFT may take a few hours depending on timing.

You can deposit via SEPA (EUR) or SWIFT international wire (USD), with SEPA usually processed in 1–3 business days and wires in 4–7 days; deposit fees vary, while SEPA deposits tend to be free.

On-chain Withdrawals

Crypto withdrawal fees are set per coin and network, typically fixed values rather than dynamic; for example, BTC withdrawals follow a set fee, and various networks like ETH or TRX similarly have fixed charges per transfer.

Withdrawal fees differ by network—BTC withdrawals incur a fixed fee (e.g., specified for BTC), while network-level fees apply to XRPL operations; GateHub uses fixed withdrawal fees for major chains but variable transaction costs for XRPL.

Hidden Costs

Giottus does not layer hidden charges—there’s no currency conversion markup, no inactivity penalty, and no premium KYC option; all core costs align with publicly declared fee structures and are transparently applied.

GateHub’s potential hidden costs include locked XRP reserve that can’t be spent, fees for certain transfers (even within XRPL issued assets), and optional paid security services; currency conversion may include spread costs.

Real-World Cost Example: “€500 BTC

Imagine converting €500 to INR, then using that to buy BTC and withdrawing it

If you convert €500 to BTC, you face the flat trading fee, any spread, then withdraw BTC—so the total cost combines that fee plus the possibly larger-than-average BTC withdrawal fee, resulting in noticeably less delivered BTC than the purchase amount.

Crypto Offering & Trading Features

Number of Coins & Pairs

Giottus supports roughly 300+ cryptocurrencies across 300+ trading pairs, with the top 20 by volume dominated by INR pairs like USDT/INR, ETH/INR, BTC/INR, SOL/USDT, and XRP/INR—these reflect the most active and liquid markets.

GateHub supports over 16 cryptocurrencies, including more than half of the top 20 by market cap, and offers a broad range of trading pairs across fiat and crypto, enabling users to trade XRP-based IOUs versus major assets seamlessly.

Product Range

The platform offers a comprehensive spot exchange plus fiat-crypto and crypto-crypto trades, along with earning tools like staking, lending, curated baskets, and automated SIP (Systematic Investment Plan), but it does not offer margin, derivatives, ETFs, options, copy trading, grid bots, or DCA tools.

GateHub provides spot trading and integrated wallet services, and includes staking functionality—but it does not offer margin, perpetuals, options, ETFs, loans, copy trading, grid bots, or automated DCA features.

Liquidity

While specific volume metrics change daily, Giottus ranks as one of India’s most liquid exchanges, aggregating liquidity from sources like Bitfinex to ensure shallow slippage and solid order-book depth on pairs like BTC/INR and ETH/INR.

GateHub’s liquidity is relatively thin compared to major exchanges, with low 24-hour trade volume and limited order book depth for BTC and ETH pairs, meaning larger orders may face noticeable slippage or slower execution.

Tools

The platform supports basic order types (like limit and market) on a real-time order book with charting tools; it integrates advanced visuals and historical data into its UI, though full native TradingView charts or API/WS support aren’t prominently featured.

You can place basic order types such as limit or market orders; GateHub includes an order book interface and basic charts, plus a public API, but lacks advanced features like stop orders, OCO, native TradingView integration, or real-time alerts.

Geographic Restrictions by Product

Giottus’s products are fully accessible only within India, and features like its earning tools and spot functionality are not available to users outside Indian jurisdiction.

GateHub focuses primarily on global spot access and wallet services, with no support for derivatives—thus, there are no region-specific limitations on complex products, simply a uniform lack of them everywhere.

Innovation

The platform introduces innovation through curated crypto baskets and SIP investment mechanisms, and while it offers staking and lending, it does not currently support launchpad/launchpool offerings or differentiate between flexible and locked yield products.

GateHub offers staking as a way to earn rewards and is exploring flexible staking-like models, but it currently does not support launchpad/launchpool mechanisms or offer tiered locked-versus-flexible earning programs.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Giottus is operated by Giottus Technologies Pvt Ltd, established in 2017, with its headquarters located in Chennai, India.

GateHub is operated by GateHub Limited, established in 2014 and headquartered in London, UK, where it carries out its core operations within the UK fintech regulatory environment.

Licenses/Registration

As an Indian crypto service provider, Giottus is registered with the Financial Intelligence Unit–India as a Virtual Asset Service Provider, fully complying with local regulatory obligations under the AML/PMLA framework.

GateHub requires users to complete Know-Your-Customer (KYC) verification before accessing certain services, though it does not promote specific VASP or MiCA registrations publicly—its compliance framework relies on standard KYC procedures relevant to its services.

Custody

own vs third-party; Proof of Reserves, audits, % cold reserves

GateHub provides a custodial wallet where users retain control over private keys, which are encrypted and hashed with strong algorithms; there’s no public proof of reserves or audit reports, and any cold reserve breakdown or PoR data is not openly disclosed.

Insurance & Protection Funds

There is no indication that Giottus currently maintains an insurance policy or dedicated insurance fund to cover unexpected losses or custodial risks.

Through the optional Wallet Protect subscription (via Coincover), users can secure multisignature protection and theft insurance coverage up to $1 million per wallet—a paid security enhancement beyond basic account safety measures.

Incident History

To date, Giottus has not reported any major security breaches, exchange suspensions, or regulatory penalties, reflecting a clean track record in operational integrity and compliance.

In 2019, GateHub suffered a cyber-attack affecting a small subset of accounts; encrypted access tokens were compromised, prompting re-encryption of sensitive data and user notifications, with no widespread fund loss reported.

Risk Controls

The exchange enforces industry-standard security measures including mandatory two-factor authentication, KYC-linked withdrawal tiers, and integration with compliance tools that bolster governance and anti-phishing defenses—though features like sub-accounts or granular API permissioning aren’t prominently highlighted.

GateHub enforces mandatory 2FA for all accounts, lets users customize anti-phishing messages, offers account freezing in suspicious cases, and supports secure recovery and password practices, though it lacks sub-accounts or granular API permission tiers.

Transparency

Giottus enhances transparency through its pending Proof of Reserves initiative and public communication via blog updates, but it does not currently publish routine monthly audit reports, public wallet addresses, or formalized service-level agreements.

The platform does not publish routine monthly audit reports or wallet addresses; however, its transparency lies in its responsible disclosure policy, bug-bounty program, and clear security guidelines, though formal SLAs and public wallet visibility are not provided.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit INR into your Giottus account via UPI or IMPS instantly 24/7, and via NEFT/IMPS during the day with zero fees—both processing are fast, with instant routes completing in seconds and normal deposits credited within a couple of hours.

GateHub allows fiat deposits via bank transfers (SEPA for EUR and SWIFT for USD), with minimums set at 10 EUR or 50 USD; no card or e-wallet options are supported, with processing times generally ranging from 1–3 business days for SEPA and 4–7 for SWIFT

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Giottus enforces a tiered KYC system, where completing full identity verification (PAN, Aadhaar or equivalent) unlocks access to higher withdrawal limits that are evaluated individually by compliance—there’s no zero-KYC tier for active trading.

GateHub mandates full KYC through an identity verification process (including video and document checks) before enabling fiat gateways—wallet use remains available without verification, but FIAT access is restricted until completion

Withdrawals

Crypto withdrawals are subject to fixed network fees and follow network-specific protocols, while INR withdrawals up to ₹200,000 via IMPS are instant and free, and larger amounts are processed using NEFT according to banking timings, with limits adjusted to your KYC tier.

limits, timing, networks

Customer Support

Support is available through live chat, email, and phone, with a helpful knowledge base to guide users—response tends to be prompt, although peak hours may cause slight delays.

GateHub offers 24/7 support via email along with a comprehensive knowledge base for instant help; while there’s no live chat advertised, support claims around-the-clock availability and timely responses via the support portal

Languages & Localization

The platform is localized mainly for Indian users, with interface and support in English and amounts shown in INR; the legal and compliance framework is aligned with Indian regulatory standards.

The platform operates in English, displays pricing and fees in EUR or USD, and offers fiat services through EU/US rails; local regulatory adaptations (e.g., UK restrictions) affect fiat usage, signaling awareness of regional compliance needs

App Quality & Stability

The mobile app is generally stable and regularly maintained, with no widespread reports of frequent crashes; regular updates keep the platform current and responsive to user needs.

GateHub’s app is updated regularly and integrates web-based wallet and market features, though specific metrics on crash rates or stability are not disclosed; the experience is generally smooth across major platforms, with continuous enhancements evident in release notes

Experience, Performance & Ecosystem

UX/UI

Giottus features a clean, intuitive interface with minimal learning curve that suits both novices and more advanced users; there is no explicit “Lite” or “Pro” toggle, but the platform naturally accommodates different experience levels through its organized layout and simplified navigation.

GateHub features a straightforward interface built around its wallet-first design, keeping the learning curve gentle for newcomers, but it doesn’t offer separate Lite or Pro modes—every user interacts with the same streamlined trading panel and wallet dashboard.

Performance

Built on a high-capacity trading engine capable of processing tens of thousands of transactions per second, Giottus maintains fast order execution even during volatile periods and has engineered resilience to handle surges, while KYC queues remain manageable thanks to its streamlined verification process.

The platform’s web-based performance stays reliable under normal conditions, though during high volatility or crypto surges, some users have reported slower processing and delays in order execution or identity verification, reflecting typical strain in peak times.

Education

While Giottus invests in user education through blog posts and public awareness initiatives, it does not currently offer an in-app academy, simulator, demo mode, or content in Spanish—its educational assets are more operational and aimed at raising general crypto awareness.

GateHub does not provide a dedicated learning academy, demo simulator, or Spanish-language educational courses; users rely on its knowledge base and general support materials, mostly available in English and focused on functional guidance over structured tutorials.

Community

Giottus builds community engagement via its official Telegram channel and referral program that rewards users for inviting friends, but it does not appear to operate public forums or an official Discord server at this time.

Beyond an official Telegram channel and its relatively low-traffic blog or channel posts, GateHub lacks active community forums, Discord groups, or built-in referral programs—user interaction remains limited to support tickets and general platform announcements.

Integrations

Although Giottus doesn’t integrate natively with TradingView or tax/accounting software, it does support connectivity with third-party trading bot platforms—enabling advanced automated strategies via services like Bitsgap.

The platform does not integrate with TradingView or external trading bots, but it supports tax-reporting services like Koinly, Cointelli, and CoinLedger via data export or API to ease accounting and crypto tax reporting.

Who Each One Is Best For

Giottus is especially well-suited for Indian users seeking a seamless fiat-to-crypto experience, regional language support, and straightforward tools for regular investing (like SIPs and baskets); it’s less tailored to power users requiring advanced charting, global fiat options, or institutional-level integrations.

GateHub is best suited for users who want a combined wallet and basic spot trading experience on the XRP Ledger, especially those focused on XRP-based IOUs and wanting to bridge fiat and crypto in one place—less ideal for advanced traders or those needing rich integrations.