Coindcx vs Bigone: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coindcx and Bigone This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Coindcx

Bigone

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Available Countries

United States

Europe

Latin America

India

Yes

China

Canada

United Kingdom

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

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Coindcx is ideal if:

Strong security setup: Leverages cold storage, multi-signature wallets, 2FA, and regular audits to prioritize the safety of your funds.
User-friendly design: Offers a clean interface and beginner-focused features like instant buy and intuitive mobile apps for fast market access.
Comprehensive trading toolkit: Enables access to spot, margin, and futures trading, along with staking and lending—so whether you’re casual or savvy, you’re covered.

Bigone is ideal if:

Strong security foundations — BigONE deploys cold wallet reserves, multi-signature storage, and enforced two-factor authentication, making it a solid pick if asset protection is your priority.
Flexible services ecosystem — Offers margin and futures trading, copy trading, staking, lending, and liquidity mining—all within a single platform, ideal for users who want diverse earning and trading options.
Beginner-friendly features — With demo accounts, low minimum deposits, an intuitive interface, and mobile access, it provides a gentle entry point for new traders keen to learn hands-on.

Coindcx isn’t ideal if:

Not suited for non-INR users: If you're seeking support for fiat currencies beyond the Indian Rupee, CoinDCX’s single-fiat focus may limit your options.
May frustrate users with slow support: If you heavily rely on fast customer service or timely withdrawals, known delays and unresponsive support could be a drawback.
Less ideal for high-leverage, global margin traders: International traders seeking high leverage or wide global access might find CoinDCX’s regionalized structure and conservative leverage limiting.

Bigone isn’t ideal if:

Not fully regulated transparency — The exchange doesn’t clearly disclose its regulation structure or provide detailed company background, which could raise trust concerns for users seeking fully licensed platforms.
Fiat limitations affect access — Lacks direct fiat deposit support in many regions and doesn’t allow bank/card funding in most cases, making it inconvenient for users who prefer traditional payment methods.
Security breach history — Recently suffered a significant hack targeting its hot wallet, temporarily halting trading and deposit services—which may deter those prioritizing operational resilience.

Fees & Total Costs

Spot Maker/Take

CoinDCX applies a tiered maker/taker structure based on 30-day trading volume—from regular users at higher rates, down to VIP levels offering notably lower percentages; native token discounts are not a primary feature.

BigONE charges a flat 0.2 % for both maker and taker orders on spot trading, and applies discounts through its tiered VIP system—higher levels (Bronze to Challenger) qualify for lower maker/taker fees based on privilege points earned via volume, referrals, or holdings, with fees notably reduced at top tiers

Futures/Derivatives

Derivatives trading follows a similar volume-based tiered model, with futures maker and taker fees decreasing at higher tiers, while funding rates are variable and dependent on prevailing market conditions—not fixed on the site.

For perpetual futures contracts, BigONE charges 0.02 % maker and 0.06 % taker fees, with funding rate payments exchanged between long and short positions at regular intervals and no additional platform fee for funding itself

Average Spreads on Liquid Pairs

Although precise spreads aren’t listed, these major pairs typically feature tight spreads given their high liquidity—CoinDCX’s platform design aims to maintain narrow bid-ask differences on widely traded markets.

While BigONE-specific spread data is scarce, the exchange’s BTC/USDT and ETH/USDT pairs are generally expected to align with tight spreads seen across highly liquid platforms—typically well below 0.1 % for such major pairs

Fiat Deposits & Withdrawals

You can deposit INR via UPI, IMPS/NEFT/RTGS, or wallets, generally without platform charges (though your bank may impose its own), with funds arriving quickly; INR withdrawals are free but might take a few hours to process.

methods, fees, timings

On-chain Withdrawals

Crypto withdrawals incur dynamic network fees that vary with blockchain congestion—not flat or fixed—and differ per coin (e.g. Bitcoin, Ethereum, TRX).

fixed vs dynamic fees (BTC, ETH, TRX, etc.)

Hidden Costs

While there are no formal inactivity or express-KYC charges, potential costs can emerge via internal crypto-to-crypto conversions, bank gateway charges, or third-party banking fees—so these indirect costs should be considered.

Implicit costs can include exchange rate conversion within OTC trades, inactivity charges (none publicly indicated), expedited KYC processes (not clearly associated with extra cost), or fallback spreads embedded in peer-to-peer OTC fiat conversions—so while not labeled as fees, these can quietly affect overall costs.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would include a spot trade fee based on your volume tier (maker or taker rate), a market spread likely modest given BTC/USDT liquidity, and a subsequent crypto withdrawal fee driven by current network conditions—bringing your total cost to trading fee + spread + dynamic on-chain fee.

Suppose you convert €500 via OTC into USDT or BTC (with a typical provider fee of ~2 %), then place a spot trade paying ~0.2 % spot fee and accept a spread of ~0.05 %; if you then withdraw BTC on-chain (0.0005 BTC fee), your total cost would roughly include

Crypto Offering & Trading Features

Number of Coins & Pairs

CoinDCX lists over 350–500 cryptocurrencies across roughly 349–761 trading pairs, with the highest-volume pairs typically involving USDT/INR, ETH/INR, and BTC/INR dominating recent turnover.

BigONE supports over 500 cryptocurrencies across more than 170 trading pairs, with its top-20 by volume typically including heavyweights like BTC/USDT, ETH/USDT, XRP/USDT, and SOL/USDT.

Product Range

The platform offers a robust range of products including spot trading, margin (up to 6×), futures (via Pro, higher leverage), staking, lending (earn/passive income), and API access, though features like options, ETFs, copy-trading, grid bots, or auto-DCA are not prominent or widely promoted on the site.

You’ll find a broad suite of offerings—spot, margin trading (up to 10×), perpetual futures (up to 100× leverage), structured products (like dual investment), lending, staking, liquidity-mining, copy-trading, grid-bots, and DCA-style automated tools.

Liquidity

CoinDCX sees 24-hour trading volumes ranging from several million to tens of millions of USD, and while order-book depth for BTC/ETH is solid, exact liquidity metrics vary—with major INR pairs showing meaningful depth but not matching global top-tier exchanges.

The 24-hour trading volume is in the high hundreds of millions of dollars, and for key pairs like BTC and ETH, order book depth is robust enough to ensure smooth execution on sizable trades.

Tools

Users have access to standard order types (limit, market, stop-limit), advanced tools in CoinDCX Pro via integrated TradingView charts, price alerts, and both REST APIs and WebSocket support for developers and active traders.

BigONE supports a full range of order types—including limit, stop, TP/SL, OCO, post-only and reduce-only—along with trading alerts, advanced charting (TradingView integration), and both REST API and WebSocket access for automating or building strategies.

Geographic Restrictions by Product

While the exchange is globally accessible, INR-based features, margin pairs, and certain leveraged derivatives are effectively limited to Indian users, making advanced products less available to traders from other regions.

Some advanced products—especially derivatives—are not accessible in restricted regions such as the United States and China, limiting access based on user location.

Innovation

Users can enjoy staking and flexible DCX Earn products, but there’s no visible launchpad or launchpool functionality; the focus remains on passive income via staking and lending rather than token launch events.

The platform includes innovative features like flexible versus fixed staking options, launchpad/launchpool alternatives, and other evolving income opportunities to help users engage with new projects or yield mechanisms.

Security, Regulation & Custody

Operating Entity & Jurisdiction

CoinDCX is operated by Neblio Technologies Private Limited, established in 2018 and headquartered in Mumbai, India, making it a domestically incorporated exchange operating under Indian corporate jurisdiction.

BigONE is operated by One Trading Limited, founded in 2017 and registered in Seychelles; it also operates under the regulated entity BigONE Eurasia based in Astana International Financial Centre (AIFC), which is governed by the Astana Financial Services Authority.

Licenses/Registration

The platform is designated as a ‘Reporting Entity’ under India’s Financial Intelligence Unit (FIU), meaning it complies with India’s AML/CFT reporting framework and meets regulatory obligations for virtual digital asset providers.

The AIFC-based segment of BigONE holds licenses for operating as an investment exchange, clearing house, trading facility, and custodian—indicating formal oversight in that jurisdiction, though global licensing appears limited.

Custody

CoinDCX stores assets in multi-signature cold wallets with advanced encryption and supports real-time Proof of Reserves (PoR), demonstrated through audited quarterly reports that align reserves with user liabilities, with reserves visible via CoinGabbar.

BigONE maintains a mixed custody model with segregated cold and hot wallets, employs multi-signature safeguards, and claims 100 % asset reserves with a mechanism enabling users to track reserves—though external audit or formal Proof of Reserves verification remains unpublished.

Insurance & Protection Funds

In response to past industry hacks, CoinDCX has instituted a Crypto Investor Protection Fund seeded with company profits and periodically allocated brokerage revenue to provide compensation in rare breach events.

The platform holds an internal insurance reserve pool which it drew upon to fully compensate users after a security breach, acting as a form of self-insured protection.

Incident History

While there are no recorded internal hacks, CoinDCX has been entrusted by Indian law enforcement to custody seized assets, demonstrating trust in its systems, particularly after high-profile breaches in the industry.

In July 2025, BigONE endured a supply-chain attack targeting its hot wallet, resulting in a $27 million loss—private keys remained intact, the threat was contained, and full user compensation was made from internal reserves.

Risk Controls

The platform employs robust security layers including ISO 27001 certification, multi-factor authentication, cold-wallet storage with dual control, bug bounty programs, 24/7 monitoring, and an optional move to decentralized custody via MPC-enabled wallets.

Security measures include mandatory two-factor authentication, real-time wallet monitoring, cold-hot wallet separation with multi-signature use, encrypted key management, and a public bug bounty program to surface vulnerabilities.

Transparency

CoinDCX maintains transparency through live Proof of Reserves dashboards, regularly published audited PoR reports, and alignment with international standards—all contributing to visible reserve metrics and operational clarity.

While BigONE communicates openly during incidents and allows reserve tracking, it currently does not publish regular reports, maintain a public wallet address, or offer formal service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

INR deposits are accepted via UPI, IMPS, NEFT, and RTGS banking, generally with no platform fees and low minimums; deposits clear within hours depending on the banking channel used.

BigONE doesn’t support traditional fiat deposits directly through bank transfer, card, or e-wallets; instead, users rely on its OTC desk, where they can use channels like Alipay or WeChat Pay to convert fiat to crypto for trading. No official minimums or maximums are advertised, and timings depend on third-party provider processing.

Supported Fiat Currencies & Conversion

INR deposits are accepted via UPI, IMPS, NEFT, and RTGS banking, generally with no platform fees and low minimums; deposits clear within hours depending on the banking channel used.

KYC (Verification Levels)

CoinDCX uses a single KYC framework (automated via Onfido plus manual review as needed) for Indian users, with no usage allowed pre-verification, and withdrawal limits lifted once KYC is completed; international users must reach out for tailored KYC support.

BigONE features two identity verification tiers

Withdrawals

Crypto withdrawals timing typically spans a few hours, with no universal minimums but subject to internal thresholds; supported networks include ERC-20, BEP-20, TRC20, and more, while fiat withdrawals to INR via banking rails may take longer due to external processing.

limits, speeds & networks

Customer Support

The platform provides 24/7 chat and email support backed by an extensive FAQ and knowledge base, featuring generally fast response times and self-service guides for common issues.

The exchange offers 24/7 multilingual assistance via live chat and ticketing/email, though it lacks a direct call center; users can also consult an extensive FAQ and support library through the help center for self-service.

Languages & Localization

CoinDCX is English-first with INR pricing by default; international users may face limited localization despite some multi-fiat visibility, and regulatory communication remains focused on the Indian market.

BigONE’s interface supports over a dozen languages, including English, and displays trading figures in widely used currencies such as USD and EUR, but local regulatory nuances aren’t highlighted or tailored for specific jurisdictions.

App Quality & Stability

The mobile app (CoinDCX Go and Pro) is well-regarded for its stability and frequent updates, though concrete crash-rate metrics aren’t public—user feedback points to smooth performance and ongoing feature improvements.

The BigONE mobile app—available on iOS and Android—is reported to be stable and smooth, with fast loading times, no significant lags or crashes noted, frequent updates, and a responsive UI that supports real-time trading and charting.

Experience, Performance & Ecosystem

UX/UI

learning curve & Lite/Pro modes

BigONE delivers a clean and intuitive interface that’s approachable for newcomers yet robust for advanced users; mobile and web platforms provide streamlined default views for quick trades and a more advanced layout (pro-style) for detailed charting and order control.

Performance

order latency, volatility stress, KYC queues

Order execution is generally fast and consistent, with minimal delays under normal conditions; even during high-volatility spikes, the system scales reliably, and KYC processing experience remains responsive without long queue delays—even in peak bull markets.

Education

academy, demo/simulator, Spanish content

The platform offers educational resources like a learning center and trading guides, though a full demo or simulator isn’t currently available; Spanish content is moderate—translated basic materials exist but in-depth tutorials are primarily in English.

Community

forums, Discord/Telegram, referral programs

BigONE nurtures an active community with official channels on Telegram and Discord, maintains a robust referral rewards program offering fee discounts, and engages users through social updates rather than formal forums.

Integrations

TradingView, external bots, tax/accounting tools

There’s a built-in TradingView terminal for advanced technical analysis, supports integration with external trading bots via API, though it doesn’t offer native tax or accounting tools; users typically export data for external bookkeeping.

Who Each One Is Best For

The platform is ideal for beginners seeking an easy onboarding and accessible learning path, while CoinDCX Pro caters well to intermediate-to-advanced Indian traders looking for customization and trading autonomy—less so, however, for those demanding multi-language education or institutional-grade infra.

This platform suits a wide range—from beginner users who value simplicity and educational support to intermediate traders who want tools like grid bots and copy-trading, but power users seeking full tax or accounting automation may need complementary tools.