Orbix vs Bigone: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Orbix and Bigone This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Orbix

Bigone

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Latin America

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India

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China

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Canada

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United Kingdom

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Orbix is ideal if:

Streamlined and intuitive platform Orbix prioritizes simplicity and ease of use, with a clean interface, mobile app, and user-friendly tools like Wallet Lock and real-time price alerts.
Strong local credibility in Thailand Regulated by Thailand’s SEC and backed by a prudent coin-selection process, Orbix offers a sense of trust and compliance within its home market.
Layered security for peace of mind Implements advanced measures—such as ISO-certified infrastructure, encryption, and two-factor authentication—to secure user assets and data.

Bigone is ideal if:

Strong security foundations — BigONE deploys cold wallet reserves, multi-signature storage, and enforced two-factor authentication, making it a solid pick if asset protection is your priority.
Flexible services ecosystem — Offers margin and futures trading, copy trading, staking, lending, and liquidity mining—all within a single platform, ideal for users who want diverse earning and trading options.
Beginner-friendly features — With demo accounts, low minimum deposits, an intuitive interface, and mobile access, it provides a gentle entry point for new traders keen to learn hands-on.

Orbix isn’t ideal if:

Limited asset variety Orbix supports only around 33 cryptocurrencies, which may restrict trading choices compared to more expansive platforms.
No advanced or passive features It currently offers no margin, futures, staking, or copy-trading options, limiting portfolio-building flexibility.
Support delays under pressure While help is available 24/7, response times can lag during peak activity, which could be frustrating in time-sensitive situations.

Bigone isn’t ideal if:

Not fully regulated transparency — The exchange doesn’t clearly disclose its regulation structure or provide detailed company background, which could raise trust concerns for users seeking fully licensed platforms.
Fiat limitations affect access — Lacks direct fiat deposit support in many regions and doesn’t allow bank/card funding in most cases, making it inconvenient for users who prefer traditional payment methods.
Security breach history — Recently suffered a significant hack targeting its hot wallet, temporarily halting trading and deposit services—which may deter those prioritizing operational resilience.

Fees & Total Costs

Spot Maker/Take

Spot fees are flat, around 0.25% for both maker and taker, with modest volume-based discounts for high-volume traders—no native-token fee reduction program is mentioned.

BigONE charges a flat 0.2 % for both maker and taker orders on spot trading, and applies discounts through its tiered VIP system—higher levels (Bronze to Challenger) qualify for lower maker/taker fees based on privilege points earned via volume, referrals, or holdings, with fees notably reduced at top tiers

Futures/Derivatives

Orbix does not offer futures or derivatives trading, so there are no associated maker, taker, or funding costs.

For perpetual futures contracts, BigONE charges 0.02 % maker and 0.06 % taker fees, with funding rate payments exchanged between long and short positions at regular intervals and no additional platform fee for funding itself

Average Spreads on Liquid Pairs

Typical bid–ask spreads hover around 1%, reflecting moderate liquidity even in major pairs like BTC/USDT or ETH/USDT.

While BigONE-specific spread data is scarce, the exchange’s BTC/USDT and ETH/USDT pairs are generally expected to align with tight spreads seen across highly liquid platforms—typically well below 0.1 % for such major pairs

Fiat Deposits & Withdrawals

You can deposit via bank transfer, credit/debit card, or crypto—with deposits generally free and fiat withdrawals incurring a small flat fee (e.g., ~20 THB), while processing times range from same day up to a few business days.

methods, fees, timings

On-chain Withdrawals

Crypto withdrawals are charged per network, such as a fixed ~0.0005 BTC for Bitcoin, with other chains like Ethereum or TRON likely following similarly static network-based fee structures.

fixed vs dynamic fees (BTC, ETH, TRX, etc.)

Hidden Costs

There are no overt hidden charges to be aware of—standard trading and network fees apply, and there’s no mention of inactivity, express-KYC, or conversion surcharges beyond typical exchange operations.

Implicit costs can include exchange rate conversion within OTC trades, inactivity charges (none publicly indicated), expedited KYC processes (not clearly associated with extra cost), or fallback spreads embedded in peer-to-peer OTC fiat conversions—so while not labeled as fees, these can quietly affect overall costs.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would incur roughly 0.25% trading fee, a ~1% spread cost, and then a small fixed network withdrawal fee—meaning your €500 results in slightly less BTC plus a minor deduction when withdrawing, all based on standard rates, not promotional or variable offers.

Suppose you convert €500 via OTC into USDT or BTC (with a typical provider fee of ~2 %), then place a spot trade paying ~0.2 % spot fee and accept a spread of ~0.05 %; if you then withdraw BTC on-chain (0.0005 BTC fee), your total cost would roughly include

Crypto Offering & Trading Features

Number of Coins & Pairs

Orbix offers around 33 to 41 cryptocurrencies, with a similar number of trading pairs; the top 20 by volume include major tokens like BTC, ETH, USDT, ADA, DOGE, SOL, XRP, DOT, and others—as reflected in their most traded pairs list.

BigONE supports over 500 cryptocurrencies across more than 170 trading pairs, with its top-20 by volume typically including heavyweights like BTC/USDT, ETH/USDT, XRP/USDT, and SOL/USDT.

Product Range

Orbix currently supports only spot trading, with no margin, perpetuals, options, crypto ETFs, staking/earn, lending, copy-trading, grid bots, or automated DCA features available.

You’ll find a broad suite of offerings—spot, margin trading (up to 10×), perpetual futures (up to 100× leverage), structured products (like dual investment), lending, staking, liquidity-mining, copy-trading, grid-bots, and DCA-style automated tools.

Liquidity

Trading volume is modest—typically in the low six figures (e.g., ~$100K–$600K USD), with average bid-ask spreads around 1%, indicating moderate liquidity in BTC/ETH markets.

The 24-hour trading volume is in the high hundreds of millions of dollars, and for key pairs like BTC and ETH, order book depth is robust enough to ensure smooth execution on sizable trades.

Tools

The platform includes market and limit orders, plus stop-like features (e.g., OCO functionality), along with real-time charts, basic alerts, and public API support—but no native TradingView tool.

BigONE supports a full range of order types—including limit, stop, TP/SL, OCO, post-only and reduce-only—along with trading alerts, advanced charting (TradingView integration), and both REST API and WebSocket access for automating or building strategies.

Geographic Restrictions by Product

Certain markets—such as the United States, China, Iran, Iraq, and similar regions—may face access restrictions, limiting availability of services in those jurisdictions.

Some advanced products—especially derivatives—are not accessible in restricted regions such as the United States and China, limiting access based on user location.

Innovation

Orbix currently lacks common innovation modules like launchpad, launchpool, flexible vs locked “earn” options, or other high-growth DeFi-style offerings—its design remains focused on core, regulated spot trading.

The platform includes innovative features like flexible versus fixed staking options, launchpad/launchpool alternatives, and other evolving income opportunities to help users engage with new projects or yield mechanisms.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Orbix operates under Orbix Trade Co., Ltd., founded in March 2017, headquartered in Bangkok, and is a subsidiary of Unita Capital within the Kasikornbank group, giving it strong institutional backing.

BigONE is operated by One Trading Limited, founded in 2017 and registered in Seychelles; it also operates under the regulated entity BigONE Eurasia based in Astana International Financial Centre (AIFC), which is governed by the Astana Financial Services Authority.

Licenses/Registration

The exchange is licensed by Thailand’s Ministry of Finance and is regulated by the Securities and Exchange Commission (SEC) of Thailand, with full compliance to local regulatory standards for digital asset trading.

The AIFC-based segment of BigONE holds licenses for operating as an investment exchange, clearing house, trading facility, and custodian—indicating formal oversight in that jurisdiction, though global licensing appears limited.

Custody

Orbix employs its own custodial infrastructure, including Orbix Custodian (launching in March 2025), offering cold storage using FIPS 140-2 Level 4 HSM encryption via IBM, underscoring their commitment to secure key management.

BigONE maintains a mixed custody model with segregated cold and hot wallets, employs multi-signature safeguards, and claims 100 % asset reserves with a mechanism enabling users to track reserves—though external audit or formal Proof of Reserves verification remains unpublished.

Insurance & Protection Funds

The platform maintains insured custody under its regulated framework, but there’s no mention of third-party insurance or dedicated protection funds beyond insuring client assets under its regulated operations.

The platform holds an internal insurance reserve pool which it drew upon to fully compensate users after a security breach, acting as a form of self-insured protection.

Incident History

There have been no major publicized security breaches, trading suspensions, asset freezes, or regulatory fines, suggesting a clean operational record to date under SEC supervision.

In July 2025, BigONE endured a supply-chain attack targeting its hot wallet, resulting in a $27 million loss—private keys remained intact, the threat was contained, and full user compensation was made from internal reserves.

Risk Controls

Orbix deploys strong safeguards including two-factor authentication, SSL encryption, cold storage, regular penetration testing, and security auditing, offering robust protection for user accounts and assets.

Security measures include mandatory two-factor authentication, real-time wallet monitoring, cold-hot wallet separation with multi-signature use, encrypted key management, and a public bug bounty program to surface vulnerabilities.

Transparency

While detailed monthly reports or SLA commitments aren’t publicly emphasized, the platform underscores its adherence to ISO standards (ISO 27001, 27701, 22301) and regulated oversight, helping offer transparency through established operational benchmarks.

While BigONE communicates openly during incidents and allows reserve tracking, it currently does not publish regular reports, maintain a public wallet address, or offer formal service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Orbix supports Thai Baht deposits primarily via bank (wire) transfers; deposit times range from under 24 h for domestic transfers to up to 7 days for international ones, and credit/debit card or e-wallet options are not supported.

BigONE doesn’t support traditional fiat deposits directly through bank transfer, card, or e-wallets; instead, users rely on its OTC desk, where they can use channels like Alipay or WeChat Pay to convert fiat to crypto for trading. No official minimums or maximums are advertised, and timings depend on third-party provider processing.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Identity verification is required via mobile (facial recognition/K+ authentication), without publicly segmented tiers; full KYC unlocks standard fiat and crypto functionality, though precise tier levels and limits aren’t disclosed.

BigONE features two identity verification tiers

Withdrawals

Withdrawals can be made across supported blockchains with network-based fees and minimums per asset; processing typically follows established manual and blockchain confirmation workflows, with no explicit per-network limit or speed details published.

limits, speeds & networks

Customer Support

Orbix provides 24/7 support via live chat, email, phone, and ticketing, with a help-center/FAQ section and responsive but occasionally delayed assistance during peak periods.

The exchange offers 24/7 multilingual assistance via live chat and ticketing/email, though it lacks a direct call center; users can also consult an extensive FAQ and support library through the help center for self-service.

Languages & Localization

The platform is fully localized in Thai and English, displays fees and balances in THB, and aligns its interface and compliance with local Thai regulatory expectations.

BigONE’s interface supports over a dozen languages, including English, and displays trading figures in widely used currencies such as USD and EUR, but local regulatory nuances aren’t highlighted or tailored for specific jurisdictions.

App Quality & Stability

The Orbix mobile app is designed to be intuitive and stable, featuring real-time price alerts, Wallet Lock with facial verification, and ongoing performance improvements—user feedback indicates it is generally smooth with minimal crashes.

The BigONE mobile app—available on iOS and Android—is reported to be stable and smooth, with fast loading times, no significant lags or crashes noted, frequent updates, and a responsive UI that supports real-time trading and charting.

Experience, Performance & Ecosystem

UX/UI

Orbix features an intuitive, beginner-friendly interface with a single, consistent mode rather than separate “Lite” or “Pro” versions—allowing most users to get started quickly without complexity.

BigONE delivers a clean and intuitive interface that’s approachable for newcomers yet robust for advanced users; mobile and web platforms provide streamlined default views for quick trades and a more advanced layout (pro-style) for detailed charting and order control.

Performance

The platform is engineered for fast order execution with no notable downtimes during volatile periods; KYC processing remains generally steady even during strong market rallies, maintaining a smooth user flow.

Order execution is generally fast and consistent, with minimal delays under normal conditions; even during high-volatility spikes, the system scales reliably, and KYC processing experience remains responsive without long queue delays—even in peak bull markets.

Education

While Orbix offers timely crypto updates and tutorials through its blog, it does not provide a dedicated academy, demo accounts, or Spanish-language materials—leaning more on straightforward guides rather than structured educational programs.

The platform offers educational resources like a learning center and trading guides, though a full demo or simulator isn’t currently available; Spanish content is moderate—translated basic materials exist but in-depth tutorials are primarily in English.

Community

Orbix actively fosters a Thai-based community via social media and support channels, provides 24/7 chat support, and runs referral promotions, but it does not operate an official Discord or Telegram discussion group.

BigONE nurtures an active community with official channels on Telegram and Discord, maintains a robust referral rewards program offering fee discounts, and engages users through social updates rather than formal forums.

Integrations

The platform delivers essential tools like real-time charts and API access but lacks deeper integrations such as TradingView embedding, external trading bots, or dedicated tax/accounting support.

There’s a built-in TradingView terminal for advanced technical analysis, supports integration with external trading bots via API, though it doesn’t offer native tax or accounting tools; users typically export data for external bookkeeping.

Who Each One Is Best For

Orbix is best suited for casual or entry-level crypto traders in Thailand—especially those seeking a regulated, secure platform with straightforward functionality and minimal complexity.

This platform suits a wide range—from beginner users who value simplicity and educational support to intermediate traders who want tools like grid bots and copy-trading, but power users seeking full tax or accounting automation may need complementary tools.