Bigone vs Gatehub: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bigone and Gatehub This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bigone

Gatehub

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

Yes

yes

United States

yes

Europe

yes

Latin America

yes

India

China

yes

Canada

yes

United Kingdom

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Bigone is ideal if:

Strong security foundations — BigONE deploys cold wallet reserves, multi-signature storage, and enforced two-factor authentication, making it a solid pick if asset protection is your priority.
Flexible services ecosystem — Offers margin and futures trading, copy trading, staking, lending, and liquidity mining—all within a single platform, ideal for users who want diverse earning and trading options.
Beginner-friendly features — With demo accounts, low minimum deposits, an intuitive interface, and mobile access, it provides a gentle entry point for new traders keen to learn hands-on.

Gatehub is ideal if:

Best for managing XRP and key cryptos: If you regularly work with Ripple and other major coins in one place, GateHub’s wallet-to-exchange setup makes life seamless.
Great for beginners who value simplicity: The web interface is clean and intuitive, with built-in trading and strong security basics like 2FA and AES encryption.
Less suited if you want advanced features: If you're looking for margin trading, a wide altcoin range, or faster customer support, GateHub might feel limiting.

Bigone isn’t ideal if:

Not fully regulated transparency — The exchange doesn’t clearly disclose its regulation structure or provide detailed company background, which could raise trust concerns for users seeking fully licensed platforms.
Fiat limitations affect access — Lacks direct fiat deposit support in many regions and doesn’t allow bank/card funding in most cases, making it inconvenient for users who prefer traditional payment methods.
Security breach history — Recently suffered a significant hack targeting its hot wallet, temporarily halting trading and deposit services—which may deter those prioritizing operational resilience.

Gatehub isn’t ideal if:

Limited altcoin variety: If you're seeking exposure to emerging or niche tokens, GateHub focuses on key cryptos and lacks a broad altcoin selection.
No advanced trading tools: Features like leverage, futures, or margin trading aren't available, limiting options for active or speculative traders.
Higher transfer friction: Users note relatively steep withdrawal and deposit costs, plus extra XRP requirements, which may weigh on frequent movers.

Fees & Total Costs

Spot Maker/Take

BigONE charges a flat 0.2 % for both maker and taker orders on spot trading, and applies discounts through its tiered VIP system—higher levels (Bronze to Challenger) qualify for lower maker/taker fees based on privilege points earned via volume, referrals, or holdings, with fees notably reduced at top tiers

GateHub uses a flat fee model for spot trades, applying the same rate to both maker and taker orders rather than tiered pricing; there are no volume-based discounts or native-token incentives for fee reduction.

Futures/Derivatives

For perpetual futures contracts, BigONE charges 0.02 % maker and 0.06 % taker fees, with funding rate payments exchanged between long and short positions at regular intervals and no additional platform fee for funding itself

GateHub does not support futures or derivatives trading, so there are no applicable maker, taker, or funding fees.

Average Spreads on Liquid Pairs

While BigONE-specific spread data is scarce, the exchange’s BTC/USDT and ETH/USDT pairs are generally expected to align with tight spreads seen across highly liquid platforms—typically well below 0.1 % for such major pairs

GateHub doesn’t publicly display real-time spreads, but given its limited market depth, you can expect spreads to be wider than on major exchanges with high liquidity.

Fiat Deposits & Withdrawals

methods, fees, timings

You can deposit via SEPA (EUR) or SWIFT international wire (USD), with SEPA usually processed in 1–3 business days and wires in 4–7 days; deposit fees vary, while SEPA deposits tend to be free.

On-chain Withdrawals

fixed vs dynamic fees (BTC, ETH, TRX, etc.)

Withdrawal fees differ by network—BTC withdrawals incur a fixed fee (e.g., specified for BTC), while network-level fees apply to XRPL operations; GateHub uses fixed withdrawal fees for major chains but variable transaction costs for XRPL.

Hidden Costs

Implicit costs can include exchange rate conversion within OTC trades, inactivity charges (none publicly indicated), expedited KYC processes (not clearly associated with extra cost), or fallback spreads embedded in peer-to-peer OTC fiat conversions—so while not labeled as fees, these can quietly affect overall costs.

GateHub’s potential hidden costs include locked XRP reserve that can’t be spent, fees for certain transfers (even within XRPL issued assets), and optional paid security services; currency conversion may include spread costs.

Real-World Cost Example: “€500 BTC

Suppose you convert €500 via OTC into USDT or BTC (with a typical provider fee of ~2 %), then place a spot trade paying ~0.2 % spot fee and accept a spread of ~0.05 %; if you then withdraw BTC on-chain (0.0005 BTC fee), your total cost would roughly include

If you convert €500 to BTC, you face the flat trading fee, any spread, then withdraw BTC—so the total cost combines that fee plus the possibly larger-than-average BTC withdrawal fee, resulting in noticeably less delivered BTC than the purchase amount.

Crypto Offering & Trading Features

Number of Coins & Pairs

BigONE supports over 500 cryptocurrencies across more than 170 trading pairs, with its top-20 by volume typically including heavyweights like BTC/USDT, ETH/USDT, XRP/USDT, and SOL/USDT.

GateHub supports over 16 cryptocurrencies, including more than half of the top 20 by market cap, and offers a broad range of trading pairs across fiat and crypto, enabling users to trade XRP-based IOUs versus major assets seamlessly.

Product Range

You’ll find a broad suite of offerings—spot, margin trading (up to 10×), perpetual futures (up to 100× leverage), structured products (like dual investment), lending, staking, liquidity-mining, copy-trading, grid-bots, and DCA-style automated tools.

GateHub provides spot trading and integrated wallet services, and includes staking functionality—but it does not offer margin, perpetuals, options, ETFs, loans, copy trading, grid bots, or automated DCA features.

Liquidity

The 24-hour trading volume is in the high hundreds of millions of dollars, and for key pairs like BTC and ETH, order book depth is robust enough to ensure smooth execution on sizable trades.

GateHub’s liquidity is relatively thin compared to major exchanges, with low 24-hour trade volume and limited order book depth for BTC and ETH pairs, meaning larger orders may face noticeable slippage or slower execution.

Tools

BigONE supports a full range of order types—including limit, stop, TP/SL, OCO, post-only and reduce-only—along with trading alerts, advanced charting (TradingView integration), and both REST API and WebSocket access for automating or building strategies.

You can place basic order types such as limit or market orders; GateHub includes an order book interface and basic charts, plus a public API, but lacks advanced features like stop orders, OCO, native TradingView integration, or real-time alerts.

Geographic Restrictions by Product

Some advanced products—especially derivatives—are not accessible in restricted regions such as the United States and China, limiting access based on user location.

GateHub focuses primarily on global spot access and wallet services, with no support for derivatives—thus, there are no region-specific limitations on complex products, simply a uniform lack of them everywhere.

Innovation

The platform includes innovative features like flexible versus fixed staking options, launchpad/launchpool alternatives, and other evolving income opportunities to help users engage with new projects or yield mechanisms.

GateHub offers staking as a way to earn rewards and is exploring flexible staking-like models, but it currently does not support launchpad/launchpool mechanisms or offer tiered locked-versus-flexible earning programs.

Security, Regulation & Custody

Operating Entity & Jurisdiction

BigONE is operated by One Trading Limited, founded in 2017 and registered in Seychelles; it also operates under the regulated entity BigONE Eurasia based in Astana International Financial Centre (AIFC), which is governed by the Astana Financial Services Authority.

GateHub is operated by GateHub Limited, established in 2014 and headquartered in London, UK, where it carries out its core operations within the UK fintech regulatory environment.

Licenses/Registration

The AIFC-based segment of BigONE holds licenses for operating as an investment exchange, clearing house, trading facility, and custodian—indicating formal oversight in that jurisdiction, though global licensing appears limited.

GateHub requires users to complete Know-Your-Customer (KYC) verification before accessing certain services, though it does not promote specific VASP or MiCA registrations publicly—its compliance framework relies on standard KYC procedures relevant to its services.

Custody

BigONE maintains a mixed custody model with segregated cold and hot wallets, employs multi-signature safeguards, and claims 100 % asset reserves with a mechanism enabling users to track reserves—though external audit or formal Proof of Reserves verification remains unpublished.

GateHub provides a custodial wallet where users retain control over private keys, which are encrypted and hashed with strong algorithms; there’s no public proof of reserves or audit reports, and any cold reserve breakdown or PoR data is not openly disclosed.

Insurance & Protection Funds

The platform holds an internal insurance reserve pool which it drew upon to fully compensate users after a security breach, acting as a form of self-insured protection.

Through the optional Wallet Protect subscription (via Coincover), users can secure multisignature protection and theft insurance coverage up to $1 million per wallet—a paid security enhancement beyond basic account safety measures.

Incident History

In July 2025, BigONE endured a supply-chain attack targeting its hot wallet, resulting in a $27 million loss—private keys remained intact, the threat was contained, and full user compensation was made from internal reserves.

In 2019, GateHub suffered a cyber-attack affecting a small subset of accounts; encrypted access tokens were compromised, prompting re-encryption of sensitive data and user notifications, with no widespread fund loss reported.

Risk Controls

Security measures include mandatory two-factor authentication, real-time wallet monitoring, cold-hot wallet separation with multi-signature use, encrypted key management, and a public bug bounty program to surface vulnerabilities.

GateHub enforces mandatory 2FA for all accounts, lets users customize anti-phishing messages, offers account freezing in suspicious cases, and supports secure recovery and password practices, though it lacks sub-accounts or granular API permission tiers.

Transparency

While BigONE communicates openly during incidents and allows reserve tracking, it currently does not publish regular reports, maintain a public wallet address, or offer formal service-level agreements.

The platform does not publish routine monthly audit reports or wallet addresses; however, its transparency lies in its responsible disclosure policy, bug-bounty program, and clear security guidelines, though formal SLAs and public wallet visibility are not provided.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

BigONE doesn’t support traditional fiat deposits directly through bank transfer, card, or e-wallets; instead, users rely on its OTC desk, where they can use channels like Alipay or WeChat Pay to convert fiat to crypto for trading. No official minimums or maximums are advertised, and timings depend on third-party provider processing.

GateHub allows fiat deposits via bank transfers (SEPA for EUR and SWIFT for USD), with minimums set at 10 EUR or 50 USD; no card or e-wallet options are supported, with processing times generally ranging from 1–3 business days for SEPA and 4–7 for SWIFT

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

BigONE features two identity verification tiers

GateHub mandates full KYC through an identity verification process (including video and document checks) before enabling fiat gateways—wallet use remains available without verification, but FIAT access is restricted until completion

Withdrawals

limits, speeds & networks

limits, timing, networks

Customer Support

The exchange offers 24/7 multilingual assistance via live chat and ticketing/email, though it lacks a direct call center; users can also consult an extensive FAQ and support library through the help center for self-service.

GateHub offers 24/7 support via email along with a comprehensive knowledge base for instant help; while there’s no live chat advertised, support claims around-the-clock availability and timely responses via the support portal

Languages & Localization

BigONE’s interface supports over a dozen languages, including English, and displays trading figures in widely used currencies such as USD and EUR, but local regulatory nuances aren’t highlighted or tailored for specific jurisdictions.

The platform operates in English, displays pricing and fees in EUR or USD, and offers fiat services through EU/US rails; local regulatory adaptations (e.g., UK restrictions) affect fiat usage, signaling awareness of regional compliance needs

App Quality & Stability

The BigONE mobile app—available on iOS and Android—is reported to be stable and smooth, with fast loading times, no significant lags or crashes noted, frequent updates, and a responsive UI that supports real-time trading and charting.

GateHub’s app is updated regularly and integrates web-based wallet and market features, though specific metrics on crash rates or stability are not disclosed; the experience is generally smooth across major platforms, with continuous enhancements evident in release notes

Experience, Performance & Ecosystem

UX/UI

BigONE delivers a clean and intuitive interface that’s approachable for newcomers yet robust for advanced users; mobile and web platforms provide streamlined default views for quick trades and a more advanced layout (pro-style) for detailed charting and order control.

GateHub features a straightforward interface built around its wallet-first design, keeping the learning curve gentle for newcomers, but it doesn’t offer separate Lite or Pro modes—every user interacts with the same streamlined trading panel and wallet dashboard.

Performance

Order execution is generally fast and consistent, with minimal delays under normal conditions; even during high-volatility spikes, the system scales reliably, and KYC processing experience remains responsive without long queue delays—even in peak bull markets.

The platform’s web-based performance stays reliable under normal conditions, though during high volatility or crypto surges, some users have reported slower processing and delays in order execution or identity verification, reflecting typical strain in peak times.

Education

The platform offers educational resources like a learning center and trading guides, though a full demo or simulator isn’t currently available; Spanish content is moderate—translated basic materials exist but in-depth tutorials are primarily in English.

GateHub does not provide a dedicated learning academy, demo simulator, or Spanish-language educational courses; users rely on its knowledge base and general support materials, mostly available in English and focused on functional guidance over structured tutorials.

Community

BigONE nurtures an active community with official channels on Telegram and Discord, maintains a robust referral rewards program offering fee discounts, and engages users through social updates rather than formal forums.

Beyond an official Telegram channel and its relatively low-traffic blog or channel posts, GateHub lacks active community forums, Discord groups, or built-in referral programs—user interaction remains limited to support tickets and general platform announcements.

Integrations

There’s a built-in TradingView terminal for advanced technical analysis, supports integration with external trading bots via API, though it doesn’t offer native tax or accounting tools; users typically export data for external bookkeeping.

The platform does not integrate with TradingView or external trading bots, but it supports tax-reporting services like Koinly, Cointelli, and CoinLedger via data export or API to ease accounting and crypto tax reporting.

Who Each One Is Best For

This platform suits a wide range—from beginner users who value simplicity and educational support to intermediate traders who want tools like grid bots and copy-trading, but power users seeking full tax or accounting automation may need complementary tools.

GateHub is best suited for users who want a combined wallet and basic spot trading experience on the XRP Ledger, especially those focused on XRP-based IOUs and wanting to bridge fiat and crypto in one place—less ideal for advanced traders or those needing rich integrations.