IG vs Xeggex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between IG and Xeggex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 1, 2025

IG

Xeggex

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

Yes

United States

Europe

Latin America

India

China

Canada

United Kingdom

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IG is ideal if:

Strong for serious traders – Offers a wide array of professional-grade platforms (like ProRealTime, L2 Dealer, MT4, and TradingView) that support advanced and even algorithmic strategies—great if you're tech-savvy and value sophistication.
Excellent for educational growth – Delivers rich learning resources, demo account options, and intuitive interfaces, making it appealing if you’re building foundational skills or seeking a smooth learning pathway.
Optimal amid market volatility – With deep market access and robust systems, IG stands out if you thrive in fast-moving markets and want reliable execution during turbulent trading sessions.

Xeggex is ideal if:

Great if you're seeking simplicity: XeggeX offers an exceptionally intuitive interface that lowers the learning curve and makes navigating crypto markets approachable.
Ideal for exploring altcoins and niche tokens: The exchange lists a wide variety of low- to mid-cap cryptocurrencies and includes peer-to-peer and liquidity pool features—perfect for diversifying beyond mainstream assets.
A cautious choice due to its recent shutdown: Following a serious security breach and bankruptcy announcement earlier this year, relying on XeggeX now carries elevated risk—relying on self-custody methods is recommended.

IG isn’t ideal if:

Platform limitations – If you rely on MT5 or cTrader, know that IG offers only its proprietary platform and MT4, so those alternatives aren’t available.
Limited account styles – No Islamic (swap-free), social/copy-trading, or fixed/spread-only accounts, which may restrict options for certain strategies or preferences.
Payment and inactivity restrictions – Fewer deposit/withdrawal methods and inactivity fees may frustrate infrequent traders or those needing flexible funding.

Xeggex isn’t ideal if:

Significant unresolved security failures undermined the platform’s reliability, ultimately leading to its collapse and bankruptcy—exposing systemic vulnerabilities.
Trust deeply eroded by withdrawal disruptions, user complaints of missing assets, and reports of blocked accounts—indicating serious operational breakdowns.
Unregulated and lacking transparency, making it ill-suited as a safe, long-term choice—especially when more stable and regulated alternatives exist.

Fees & Total Costs

Spot Maker/Take

IG does not use maker/taker pricing for spot crypto trading—instead, they apply a single flat percentage spread on all trades, with no discounts tied to volume or use of a native token.

Spot trading fees start at around 0.2%, with tiered reductions based on trading volume and holdings of the native XPE token, which can unlock notable discounts.

Futures/Derivatives

IG’s derivatives (CFDs and futures) are priced purely through the spread—there is no separate maker or taker fee, and funding costs for cash CFDs are embedded in the spread rather than added separately.

XeggeX currently does not offer futures or derivatives markets, so there are no associated maker/taker or funding fees to consider.

Average Spreads on Liquid Pairs

While specific BTC/USDT and ETH/USDT spreads aren’t publicly listed, IG applies a flat spread of approximately 1.49% across all crypto trades, implying similarly consistent spreads for major pairs across the board.

As a smaller exchange, XeggeX can exhibit wider spreads on major pairs due to limited liquidity, meaning the difference between buy and sell prices may be noticeably larger than on larger platforms.

Fiat Deposits & Withdrawals

You can fund and withdraw via bank transfer, credit/debit cards, and e-wallets like PayPal; these methods typically carry no fees from IG and settle instantly for most deposits, with withdrawals usually completed within 1–3 business days.

XeggeX does not support fiat transactions—there are no deposit or withdrawal methods, meaning all activity is limited to crypto-to-crypto trades.

On-chain Withdrawals

IG does not support direct crypto wallet withdrawals—crypto is traded via CFDs only, so there are no on-chain withdrawal fees of any kind.

Withdrawal fees are generally very low and vary by network, with exceptions such as Ethereum sometimes reaching up to about $0.30 due to network congestion, while other chains may charge negligible or minimal fixed network fees.

Hidden Costs

IG’s fee structure is generally transparent; there are no hidden costs. Currency conversion fees may apply if your deposit isn’t in your account base currency, an inactivity fee kicks in only after prolonged dormancy, and enhanced KYC services—if any—are presented clearly.

Potential hidden costs include crypto conversion spreads, optional KYC express upgrades, or inactivity charges—all of which may apply even though basic use of the platform remains focused on crypto-to-crypto trading.

Real-World Cost Example: “€500 BTC

If you invest €500 in BTC CFDs, the only cost would be the flat crypto spread—so you’d effectively receive the equivalent of €500 minus 1.49% as your notional position, with no separate commission or withdrawal fee applied.

If you were to purchase €500 worth of BTC (via a supported stablecoin like USDT), you’d incur the base trading fee (around 0.2%), a likely wider spread on a low-liquidity pair, and a modest withdrawal cost depending on the network you choose to send BTC—altogether yielding noticeably higher effective cost than more liquid, fiat-friendly platforms.

Crypto Offering & Trading Features

Number of Coins & Pairs

IG now offers access to over 35 cryptocurrencies via its partnership with Uphold, spanning everything from major assets like Bitcoin and Ethereum to more niche tokens—though specific rankings for the top 20 by trading volume aren’t publicly detailed.

XeggeX supports a substantial range of over 550 cryptocurrencies across around 930 market pairs, giving users exposure to both mainstream and niche digital assets in a single platform.

Product Range

IG mainly supports spot crypto investing and CFDs, but does not currently offer standalone margin, perpetual futures, options, crypto ETFs, staking, lending, copy-trading, grid bots, or automatic DCA tools.

The exchange focuses on spot trading and liquidity pools, with no standard margin, perpetual futures, options, crypto ETFs, staking, loans, copy-trading, grid bots, or automatic DCA—making it a simpler, crypto-to-crypto environment.

Liquidity

IG leverages Uphold’s infrastructure for liquidity, ensuring reasonable access and execution—but public figures for 24-hour volume or order-book depth on BTC and ETH aren’t shared directly on its platforms.

24 h volume and order-book depth (BTC/ETH)

Tools

IG’s platform offers basic order types like market, limit, and stop-loss; price alerts and interactive charts are included, though advanced conditional orders, APIs/WebSocket access, and native TradingView integration are not part of the current crypto toolkit.

Users have access to basic order types such as market, limit, and trigger (stop) orders; however, advanced tools like alerts, comprehensive charting, native TradingView integrations, or robust APIs and WebSocket feeds are not currently supported.

Geographic Restrictions by Product

Crypto investing through IG is currently limited to eligible regions—such as the UK rollout for retail clients—with some derivatives offerings either restricted or unavailable depending on local regulatory constraints.

While the exchange offers its core services broadly, certain features like derivatives or advanced products aren’t available in key markets, such as the United States, limiting access to some functionality based on location.

Innovation

IG’s latest crypto launch focuses on streamlined access and integrates directly into its platform, but it doesn’t offer token launchpads, yield farming, staking pools, or flexible vs locked “earn” product structures at this time.

XeggeX stands out with its liquidity pool offerings, enabling users to contribute funds and earn rewards, but it lacks common innovative features like launchpads, launchpools, or multiple flexible vs. locked yield-earning models.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Crypto trading via IG is provided through its partnership with Uphold—a U.S.-based platform—while IG Group Holdings plc (founded in 1974) remains the UK-listed parent company headquartered in London, though the crypto offering technically operates under Uphold’s custody infrastructure.

XeggeX was established in 2021 by crypto enthusiasts, with some sources indicating Germany as its base, though this remains somewhat ambiguous—its rapid niche focus and limited transparency make its legal structure and headquarters unclear.

Licenses/Registration

IG itself offers crypto access in the UK via Uphold, which is regulated as a crypto platform in both the U.S. and U.K.; IG Group operates under its existing FCA and Bermuda Monetary Authority permissions, but crypto-specific licenses like MiCA or VASP registrations in the EU are not publicized for IG directly.

The platform operated without formal regulatory oversight—no VASP registration, MiCA compliance, or similar licensing was disclosed—positioning it squarely in the unregulated camp.

Custody

Crypto assets bought through IG are held by Uphold under a third-party custody model; IG does not manage wallets itself, and there’s no public evidence of proof-of-reserves, independent audits, or data on the percentage held in cold storage.

XeggeX utilized a central custodial model with a combination of hot and cold storage, but offered no public proof of reserves, independent audits, or details on the proportion held in cold storage, limiting transparency and user assurance.

Insurance & Protection Funds

Cryptocurrency holdings via IG (through Uphold) are not covered by the UK’s Financial Services Compensation Scheme, and there’s no mention of alternative insurance or protective reserve mechanisms designed for crypto assets.

There was no publicly available information about any insurance scheme or specific protection funds set aside to safeguard user deposits in case of loss or breach.

Incident History

While IG Group has experienced system outages, refund errors, and a past regulatory fine in France, no reported crypto-specific hacks or custody breaches have occurred in connection with the new crypto service to date.

In February 2025, hackers compromised the CEO’s Telegram account and infiltrated the exchange’s core systems, leading to frozen withdrawals and user balances showing zero—culminating in a bankruptcy declaration by late June.

Risk Controls

Basic security best practices are encouraged—such as secure device use and phishing awareness—but features like mandatory two-factor authentication, withdrawal whitelists, sub-accounts, or granular API permissioning tied specifically to crypto use are not currently highlighted in IG’s offering.

While the exchange promoted two-factor authentication and encryption, more advanced controls like withdrawal whitelists, anti-phishing systems, segregated sub-accounts, or fine-grained API permissions were either minimal or undocumented.

Transparency

IG does not appear to provide public wallets, proof-of-reserve transparency, or specific service-level agreements tied to crypto custody, nor are there dedicated monthly crypto custody reports available for clients.

XeggeX did not maintain any visible transparency mechanisms—no monthly audit reports, no publicly visible wallet addresses, and no formal service-level agreements; communication slowed notably as the bankruptcy process unfolded.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

IG supports bank transfers, credit/debit cards, and PayPal or other local e-wallets depending on your region; deposits are usually instant for cards and e-wallets, and 1–3 business days for transfers, with minimums varying by region (e.g. ~£10 for crypto funding) and upper limits often governed by your provider’s terms.

XeggeX does not support fiat deposits; only cryptocurrency deposits via multiple blockchain networks are possible, with no stated minimum or maximum, and the process typically completes in just a few minutes.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

IG requires identity verification before enabling withdrawals; while they don’t label tiers publicly, a basic verified account grants full functionality, and advanced documentation may be needed for higher-volume transfers, though explicit tier definitions aren’t displayed.

KYC isn’t mandatory for crypto-only trading, but users without KYC face a daily withdrawal cap of around $5,000—verification lifts this limit significantly, unlocking higher withdrawal thresholds for larger-volume users.

Withdrawals

Withdrawals are processed via the same method used to fund (card, bank, PayPal); limits include daily card maximums (e.g. £ or $25,000) and no set caps on bank transfers, with processing ranging from instant (PayPal) to 1–5 business days depending on method; IG does not support on-chain crypto withdrawals via any network.

Withdrawals are processed swiftly—often within minutes—and support several network types (e.g., ERC-20, BEP-20), although exact limits vary; verified users generally enjoy higher or unlimited withdrawal capacity.

Customer Support

IG offers robust customer service through live chat, email, and phone across many regions, with prompt response times and a comprehensive help center covering deposits, withdrawals, platform use, and troubleshooting.

Support is handled via a ticketing system with claimed 24/7 availability and typical response within 12 hours; email and platform tickets are primary channels, while response speed and resolution quality are reported to be inconsistent.

Languages & Localization

IG provides multilingual support including Spanish; clients in euro zones can see pricing in euros, and services are adapted under local regulators like the FCA (UK) or BMA, ensuring localized compliance and presentation.

The platform’s interface is natively in English, with fee displays in USD; there are no localized versions or specific regulatory frameworks tailored to other regions.

App Quality & Stability

IG’s mobile and web platforms are known for their stability and regular updates, resulting in smooth user experience with minimal crashes—specific crash-rate data isn’t published, but continuous enhancements and high availability are emphasized.

XeggeX offers both web and mobile (iOS beta and Android) access, with a smooth, intuitive interface, but the app’s stability and recent update cadence are unclear and may vary across platforms.

Experience, Performance & Ecosystem

UX/UI

While IG doesn’t label modes as “Lite” or “Pro,” its platform balances clean design with professional depth—new users often find the interface intuitive to navigate, while more advanced traders can adopt MT4 or ProRealTime for a deeper feature set.

XeggeX offers a clean and modern interface that’s intuitive for newcomers, featuring toggles between basic and full-screen layouts (plus light/dark themes), giving beginners a comfortable entry point and allowing power users to access more comprehensive views with minimal friction.

Performance

IG’s platform is generally responsive with fast order execution, though like many brokers, it may face brief slowdowns during extreme volatility; KYC processing is uninterrupted but may take longer during surges in new account demand.

The platform is engineered for swift order execution under normal conditions, but experienced disruptions and log-in downtime during critical market events—compounded by stretched support and restoration delays tied to operational chaos during the collapse.

Education

IG offers an extensive educational ecosystem—including IG Academy, live webinars, and a robust demo account—many of which are available in Spanish, supporting both novices and more advanced learners.

XeggeX did not provide structured educational resources like academies, paper trading simulators, or Spanish-language tutorials, focusing instead on direct trading utility rather than user training or localized guidance.

Community

While IG has an active support community with forums and a rich help center, it does not currently maintain dedicated Discord or Telegram groups, nor does it focus on referral incentives for crypto users.

While XeggeX initially maintained active presence across Discord and Telegram, these channels were abruptly limited or shut down amid the crisis—though remnants of community efforts, including unofficial Discord support, continue to persist. Referral incentives were present but overshadowed by the broader turmoil.

Integrations

IG supports integration with charting platforms like TradingView (via third-party platforms), but does not offer native trading bots, tax reporting tools, or built-in accounting integrations within its crypto offering.

Users benefit from a native TradingView integration and access to liquidity-pool bots via the API, but there’s no formal integration with tax tools or accounting platforms—even though third-party developers have built basic automation tools via the REST API.

Who Each One Is Best For

IG is particularly well-suited for multi-asset investors who value trading under a regulated, centralized broker that combines stocks, forex, and crypto in one platform—but may not suit those seeking self-custody, deep customization, or community-driven features.

XeggeX’s streamlined interface and breadth of niche token offerings made it suitable for crypto-savvy traders interested in altcoin and meme assets—but its fragile infrastructure and lack of educational support or system stability rendered it inappropriate for risk-averse or learning-focused users.