Eightcap vs Pointpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Eightcap and Pointpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 3, 2025

Eightcap

Pointpay

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Europe

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India

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China

Canada

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United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

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Eightcap is ideal if:

Strong for technical traders — supports MT4, MT5 and TradingView with advanced charting and code‑free automation, perfect for hands‑on, strategy-driven trading.
Regulated & cost‑efficient — overseen by multiple top-tier authorities and offers tight spreads plus no deposit or inactivity fees, appealing for safety‑ and budget‑conscious users.
Less ideal for beginners — wide instrument offerings and advanced tools may overwhelm newer traders seeking simpler platforms or built‑in educational guidance.

Pointpay is ideal if:

All-in-one crypto platform Seamlessly combines exchange, wallet, payment, and banking tools in one accessible ecosystem—not just trading.
Tailored for all experience levels Offers Classic and Advanced interfaces for seasoned users, plus Quick Exchange for newcomers for fast, intuitive trades.
Engaging community ecosystem Includes staking, Vault savings, educational Learn & Earn, a Launchpad, and competitions—great for active and curious users.

Eightcap isn’t ideal if:

Not for long-term investors — only CFD-based trading is supported, so you can’t actually own real stocks or crypto assets.
Modest educational resources — lacks extensive learning materials or in-depth investor education, which can be a hurdle for newcomers.
Some transparency gaps — limited public disclosure of financials and occasional regulatory complexity may make due diligence harder.

Pointpay isn’t ideal if:

Limited advanced trading Some users find it lacks powerful tools like leveraged futures or deep charting options for professional-grade strategies.
Occasional tech hiccups Reports of login issues, app performance quirks, and delayed customer responses suggest potential reliability concerns in mobile use.
Uncertain regulatory clarity Conflicting information surrounds its licensing and regulatory compliance, leading to varied user trust and coverage depending on region.

Fees & Total Costs

Spot Maker/Take

Eightcap offers two account types: Standard (spread-only, no commission) and Raw (very tight spreads plus fixed commission of $3.50 per standard lot, per side). There are no volume-tier pricing or native token discounts—pricing remains flat regardless of trading volume or token holdings.

PointPay charges a flat maker-taker rate around 0.05%, offering up to 35% fee discounts for users holding increasing amounts of PXP tokens, with no tiered volume brackets beyond the PXP-based loyalty levels.

Futures/Derivatives

Eightcap specializes in CFDs (including futures-like products) but does not publicly provide maker/taker fee tiers like traditional futures exchanges. Costs are embedded in bid/ask spreads and overnight financing (swap rates), which vary by asset class and are automatically applied when positions are held past daily cut-off.

PointPay currently does not offer any futures or derivative trading, so there are no maker/taker or funding fees applicable.

Average Spreads on Liquid Pairs

Crypto trading as CFDs is offered, but spreads vary by instrument. According to recent data, they start around 170 pips for Bitcoin (BTC) and 20 pips for Ethereum (ETH), reflecting typical broker-wide CFD markups—not tight like spot crypto exchanges, but acceptable for leveraged derivatives access.

While precise spread data isn’t published, the exchange is noted for offering competitive pricing that closely aligns with market prices on popular pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

Eightcap supports a wide array of fiat deposit and withdrawal methods—bank transfers, credit/debit cards, e-wallets (e.g., PayPal, Skrill, Neteller), and others—with no internal fees charged by Eightcap. Deposits can be processed instantly or within 24 business hours; withdrawals generally process within one day, though third-party or banking intermediaries may apply their own charges or delays.

Fiat deposits are facilitated via Mercuryo or MoonPay, and withdrawals are supported as well; deposits may include a small markup or cashback promotions but are generally straightforward, with processing times depending on the provider—often several hours to a couple of days.

On-chain Withdrawals

Eightcap does not support withdrawing cryptocurrencies “on-chain”, as all crypto exposure is via CFDs. You cannot withdraw actual BTC, ETH, TRX, or other tokens—so there are no network fees, fixed or dynamic.

Withdrawals incur network (miner) fees, varying by cryptocurrency and network conditions (e.g., BTC, ETH, TRX), rather than fixed platform fees, although PXP holders may enjoy reduced rates.

Hidden Costs

While Eightcap is transparent on major fees, some additional costs may apply: currency conversion fees if your deposit/withdrawal currency differs from your account’s base currency; a $10 inactivity fee after three months of no trading or funding for certain entities; and possibly expedited KYC or handling charges, depending on jurisdiction or service tier—though these are uncommon and not prominently advertised.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

If you use €500 to “buy” BTC via CFD: First, your Standard account would incur a spread cost (embedded in the price), or with Raw you’d pay a minimal spread plus about €3.50 commission per side. Since it’s a CFD, there’s no actual BTC to withdraw, so no withdrawal fees or network charges apply. Any currency conversion (EUR to account base) may add a small FX cost—so your total cost includes spread + commission (if Raw) + potential FX conversion, but no actual blockchain or custody expenses.

If you buy €500 worth of BTC, your total cost would derive from the spread between buy/sell prices, a trading fee (e.g., ~0.05% discounted if holding PXP), and a subsequent withdrawal fee based on chain congestion and asset network—without quoting specific numbers to keep it evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Eightcap offers over 250 crypto derivatives that include a wide range of coins, crosses, and indices—way beyond the top 20 by volume, though it doesn’t break down exactly which are most popular.

PointPay supports well over 140–200 cryptocurrencies with around 179–224 trading pairs available; top-20 volume pairs include BTC/USDT, ETH/USDT, XRP/USDC, SOL/USDT, USDC/USDT and others such as DOGE, ADA, LINK, AVAX, BNB.

Product Range

Eightcap exclusively provides CFD-based crypto instruments, which function like margin or perpetuals but underestimate ownership—you won’t find options, ETFs, staking, loans, bots, or DCA tools directly on the platform.

At present, PointPay offers spot trading, staking (Vaults and flexible/locked terms), NFT and Launchpad features, savings/earn programs, and a multi-currency wallet; however, there’s no margin, perpetuals, options, ETFs, loans, copy-trading, grid bots, or automated DCA at this stage.

Liquidity

While specific 24-hour volumes and order-book depths aren’t publicly listed, Eightcap leverages NDD/ECN execution through professional liquidity providers, offering comparatively deep liquidity for major crypto CFDs like BTC and ETH.

Estimated 24-hour trading volume ranges from around $138 million to over $206 million; order-book depth appears substantial for primary pairs like BTC/USDT and ETH/USDT, supporting solid liquidity for mainstream trading.

Tools

You get a full suite of limit, stop, OCO orders, price alerts, advanced charting across MT4, MT5, and TradingView (with native integration), plus access to APIs and WebSockets—ideal for custom trading or automation.

PointPay supports limit, market, stop-limit, and OCO orders; it includes advanced TradingView charts with multiple indicators and timeframes, has alert features, and provides API and WebSocket support for algorithmic access.

Geographic Restrictions by Product

There are regional limitations: for example, UK-based retail clients cannot trade crypto derivatives due to FCA rules, and similar restrictions may apply elsewhere depending on local regulation. Eightcap doesn’t currently offer launchpads, pools, or staking/earn products, so there’s no innovative token launch or flexible/locked earn feature—its focus remains strictly on regulated CFD derivatives.

Derivatives and leverage aren’t available yet, and certain products are restricted in regions like the U.S. and other sanctioned countries, meaning advanced trading tools may not be accessible depending on your location.

Innovation

Eightcap doesn’t currently offer launchpads, pools, or staking/earn products, so there’s no innovative token launch or flexible/locked earn feature—its focus remains strictly on regulated CFD derivatives.

The platform provides Launchpad projects, a multi-asset Vault with flexible and locked staking (3, 6, and 12 month terms), and regular staking promotions, all aimed at enhancing user participation and passive income opportunities.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Eightcap is operated by several legal entities across jurisdictions—most prominently Eightcap Pty Ltd in Australia, and others in the UK, Cyprus, and the Bahamas—with founding traces around 2009 and reported operational headquarter roots in Melbourne.

PointPay is operated by a Lithuania-based company founded in 2018, with its headquarters in Tallinn, Estonia, situating it within the European regulatory environment and offering it EU operational grounding.

Licenses/Registration

Eightcap holds licenses under multiple regulators including ASIC (Australia), FCA (UK), CySEC (Cyprus) and SCB (Bahamas); it does not specifically operate under VASP or MiCA frameworks for crypto, as it offers CFDs rather than spot crypto services.

The platform currently holds a Lithuanian VASP license and is registered in the U.S. as a Money Services Business (Wyoming MSB), while actively pursuing additional licensing in the U.S. and enhanced compliance under recent European crypto frameworks.

Custody

Eightcap uses third-party segregated bank accounts to hold client funds separately from corporate capital; it does not offer Proof of Reserves or cold storage audits, as it doesn’t custody actual cryptocurrencies.

PointPay uses both hot and cold wallets, including air-gapped cold storage, with user-controlled wallet options, although there is no publicized Proof of Reserves or explicit cold-storage percentage disclosure.

Insurance & Protection Funds

Depending on the regulatory entity, clients may benefit from protections like the UK’s FSCS coverage (up to £85,000) or the EU’s equivalent; however, there is no blanket crypto-insurance or industry-wide protection fund.

There is no publicly available information suggesting that PointPay offers dedicated insurance coverage or protection funds for users’ assets.

Incident History

Eightcap’s public incident record includes self-reported compliance breaches with ASIC (regarding leveraged CFD limits), and abrupt service cuts to proprietary trading firms—not hacks or technical breaches.

There have been no major reported hacks, systemic suspensions, or regulatory penalties associated with the platform to date, suggesting a clean operational track record.

Risk Controls

Security controls include SSL encryption, optional two-factor authentication (2FA), negative balance protection, and advanced platform-level features (e.g., in MT4/MT5). Whitelists, anti-phishing tools, sub-accounts, or granular API permissions are not explicitly noted.

The platform enforces standard security layers including multi-factor authentication, encrypted transaction passwords, and tiered KYC levels; however, features like API-specific permissions, sub-accounts, whitelists, or anti-phishing tools are not prominently highlighted.

Transparency

Eightcap publishes regulatory disclosures and periodic financial reports (like Pillar III disclosures for its EU entity), supports regulatory transparency, but does not offer public crypto wallet addresses or express service-level agreements (SLAs).

While PointPay commits to regulatory alignment and security, it does not currently publish regular audit reports, Proof of Reserves documents, public wallet addresses, or formalized SLAs for uptime or response times.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Eightcap supports more than 15 deposit options—including bank transfers, credit/debit cards, UnionPay, POLi, BPay, Skrill, Neteller, and more—processing most deposits within 24 business hours, with some methods instant; deposit minimums and maximums vary by payment provider and region.

PointPay allows fiat deposits via intermediary services like Mercuryo and MoonPay, and possibly bank transfers, with straightforward minimums (e.g., around €25), though maximums vary by provider; processing times range from instant to a few hours or up to a couple of days depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KYC is mandatory before trading or withdrawing; there’s no anonymous tier—users must complete basic identity verification (photo ID, proof of address), with advanced checks possibly required for larger withdrawal volumes or specific payment methods.

PointPay’s KYC process is accessible through both app and website in five simple steps, typically completed within 24 hours; higher levels unlock full functionality such as trading, deposits, and withdrawals, while no-KYC users face limited access.

Withdrawals

Withdrawal times depend on method—e-wallets and cards typically process within 1–2 business days, bank transfers up to 3–7 days; crypto (if supported) allows instant withdrawals with minimums often starting around $10–$50 depending on currency and method.

Withdrawals support common crypto networks (e.g., ERC20, TRC20), with limits like up to 10 BTC per withdrawal, and dynamic network fees; processing times have improved and can average 0.5 to 5 minutes for verified transactions.

Customer Support

Support is available through email and live chat, with a comprehensive FAQ and knowledge base for common queries; while exact SLA response times aren’t listed, support is generally responsive and available across operational hours.

PointPay offers live chat (often backed by bots and staff available 24/7) plus email support, although response times may vary; a knowledge base or FAQ section is available to help users find answers independently.

Languages & Localization

The interface and support materials are localized for multiple regions, including Spanish and euro-denominated clients, with regional configurations to reflect appropriate compliance and fee presentation in local context.

The platform supports multiple languages (over 18), displays fees in major currencies like EUR and USD, and has localized options for users—including regulatory adjustments based on region—for smoother experience.

App Quality & Stability

Eightcap’s mobile and desktop platforms (via MT4/MT5 or proprietary portals) are known for polished functionality and regular updates; while no formal crash-rate metric is published, user feedback suggests solid reliability and steady performance.

PointPay’s mobile apps (iOS and Android) receive frequent updates with UI improvements and security enhancements (e.g., biometric login, 2FA fixes), though there are occasional user reports of withdrawal processing issues affecting app stability for some.

Experience, Performance & Ecosystem

UX/UI

Eightcap offers a responsive and consistent trading interface across desktop, web, and mobile, crafted using a scalable design framework for seamless cross-device usability—though it doesn’t present clearly segmented “Lite” or “Pro” modes, the choice of platforms (MT4, MT5, TradingView) naturally scales based on experience and preference.

PointPay offers distinct trading interfaces—“Quick Exchange” for fast, hassle-free trading, plus Classic and Advanced modes—which helps users smoothly transition from simple to more feature-rich views as they grow comfortable.

Performance

Eightcap delivers fast order execution with low latency and no major reported platform outages during volatile periods; some users note that high demand environments can stretch KYC processing slightly, but overall it remains efficient and reliable.

A recent technological upgrade dramatically sped up load times and responsiveness, handling up to a million concurrent users, and significantly improving order execution even during high-volatility periods.

Education

The platform includes a robust demo environment—accessible via MT4/MT5—typically lasting 30 to 35 days, enabling realistic, risk-free practice; educational materials are available though comprehensive academy-style resources or content in Spanish appear limited.

PointPay includes a “Learn & Earn” program with interactive lessons and rewards; however, it currently lacks a full demo simulator or dedicated educational content in Spanish.

Community

There’s no strong evidence of active community forums, Discord, or Telegram channels officially hosted by Eightcap, and details around a structured referral program are not prominently displayed—suggesting community engagement is more organic or via broader social and review platforms.

The platform maintains an active presence via Telegram (English channel), regular AMAs, and a referral program that rewards users for inviting newcomers.

Integrations

Eightcap shines in integrations, offering seamless TradingView connectivity, support for automated strategies via MT4/MT5 environments, and accessibility through API/WebSocket channels—though dedicated tax tools or accounting integrations don’t appear to be offered.

PointPay integrates TradingView directly for in-platform charting, and provides API access, though there’s no evidence of official tax tools, accounting software partnerships, or third-party trading bot integrations at this time.

Who Each One Is Best For

This platform is ideal for active and technically minded traders who value speed, integration flexibility, and advanced charting—especially those comfortable navigating MT4/MT5 or TradingView—while casual or education-focused users seeking built-in community tools or localized learning may find it less tailored to their needs.

PointPay serves beginner-to-intermediate traders best—offering intuitive onboarding, guided trading modes, and educational incentives—while more advanced traders relying on professional-grade tooling or automation may find the platform’s current scope limited.