Coinmama vs WhiteBIT: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coinmama and WhiteBIT This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 13, 2025

Coinmama

WhiteBIT

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

Yes

United States

yes

Europe

yes

Latin America

yes

India

China

Canada

United Kingdom

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Coinmama is ideal if:

Effortless for beginners — Streamlined, no-frills interface lets you buy crypto and send it straight to your own wallet in just a few taps.
Global and flexible — Available in nearly 190 countries with a wide range of local payment methods to suit diverse needs.
Built for safety and autonomy — Non-custodial model means you always control your funds, supported by robust regulatory compliance and encryption.

WhiteBIT is ideal if:

Secure & regulated choice: A centrally licensed European exchange with strong security protocols and asset insurance — ideal if regulation and safety matter to you.
Feature-rich yet user-friendly: Offers diverse tools like lending, demo trading, margin/futures, and intuitive design — perfect for traders who want flexibility without complexity.
Integrated WBT benefits: Holding the native WBT token unlocks perks like reduced fees, referral boosts, and free services — great if you plan to engage actively with the platform.

Coinmama isn’t ideal if:

Not for advanced traders — Lacks tools like charts, limit orders, and margin trading, making it unsuitable if you need sophisticated trading features.
Limited crypto variety — Offers a relatively small selection of coins, which may frustrate users looking for broader portfolio options or niche tokens.
No built-in wallet or phone support — You must use your own external wallet for storage, and customer support lacks direct phone access for urgent communication.

WhiteBIT isn’t ideal if:

Limited altcoin library: Offers fewer niche tokens compared to large global exchanges, which may constrain you if you seek rare assets.
Fiat and region constraints: Some deposit methods and countries aren’t supported—so users outside well-covered regions or needing specific fiat options may face limitations.
Customer support delays: While multiple channels are available, response times can sometimes lag, affecting fast-paced or urgent needs.

Fees & Total Costs

Spot Maker/Take

Coinmama doesn’t operate with traditional maker/taker tiers based on order book liquidity—instead, it charges a flat commission plus a built-in spread, with loyalty-based fee reductions (up to around 25% off) for users who reach certain cumulative spending thresholds over time.

Spot trading starts with equal maker and taker fees of 0.1% each, and high-volume or WBT token holders can unlock steep fee discounts—even reaching negative maker rates or nearly eliminated taker costs under certain conditions.

Futures/Derivatives

Coinmama currently does not offer futures, margin, or derivative trading, so there are no related maker, taker, or funding costs involved.

Futures trading offers ultra-competitive fees, with maker rates around 0.01% and taker rates around 0.035%, while funding rates apply dynamically based on market direction, paid between long and short counterparties to balance perpetual contract prices.

Average Spreads on Liquid Pairs

While specific spread numbers aren’t publicly listed, Coinmama embeds a markup—commonly known as a spread—within the quoted rate on top of its commission, meaning any trade price you see already includes a buffer above market mid-price.

Popular pairs like BTC/USDT and ETH/USDT enjoy very tight bid-ask spreads—usually around 0.01–0.05%, reflecting strong liquidity and minimal cost slippage when executing market orders.

Fiat Deposits & Withdrawals

You can fund your account via bank transfers (SEPA, SWIFT, Open Banking) or card/e-wallets (Visa/Mastercard, Apple Pay, Google Pay, Skrill), with free options for some bank channels and a percentage-based “express fee” for cards and wallets; Fiat withdrawals are sent back to your original payment method, typically taking one to several business days to process.

Fiat services include card payments and regional e-wallets, with modest processing fees (e.g., an approximate 1.5% rate min. 0.5 GBP up to a cap), and settlement times typically range from near-instant to a few business days depending on the method and region.

On-chain Withdrawals

Crypto withdrawals to your own wallet are facilitated without extra platform fees, but actual network fees apply and depend on the blockchain (e.g., Bitcoin, Ethereum, Tron), varying dynamically with network congestion and gas rates.

Crypto withdrawals incur blockchain-based fees that vary by asset and network; rather than fixed internal fees, you pay the real network cost for BTC, ETH, TRX, etc., which updates dynamically with network congestion.

Hidden Costs

Additional implicit costs may come from currency conversion if using non-fiat-native methods or local currency—plus small surcharges for instant payments through certain methods—while there are no inactivity fees and identity verification is required but generally included as part of the signup process, not as a premium service.

Beyond trading and withdrawal costs, users may face secondary charges—like currency conversion spreads, inactivity fees, or expedited identity verification fees—that subtly increase total cost if not accounted for.

Real-World Cost Example: “€500 BTC

If you buy €500 worth of Bitcoin, the price you pay includes Coinmama’s commission and built-in spread, and sending that BTC to your wallet means you’ll also incur the standard blockchain network fee—but there are no surprises beyond the displayed total at checkout.

Buying €500 worth of BTC would cost a small trading fee (spot maker/taker), a tightening-spread cost reflecting the bid/ask gap, and one withdrawal cost determined by blockchain network conditions—delivering a transparent but slightly higher total than nominal BTC value.

Crypto Offering & Trading Features

Number of Coins & Pairs

Coinmama offers over 40 cryptocurrencies in total, including around 19 of the top 30 by market cap. Its top-20 by volume mainly include familiar names like Bitcoin (BTC), Ethereum (ETH), Tether (USDT), BNB, Solana (SOL), XRP, and others, ensuring exposure to the most traded assets.

WhiteBIT supports over 330 cryptocurrencies with more than 550–780 spot pairs and around 180–200 futures pairs, featuring top liquid volumes like BTC/USDT and ETH/USDT in its leading offerings.

Product Range

Coinmama focuses exclusively on spot purchases and simple swaps—offering no margin, perpetuals, options, ETFs, staking programs, loans, copy trading, grid bots, or automatic DCA functionality.

The platform offers spot, margin (up to 10× leverage), perpetual futures (up to 100× leverage), staking/earn, crypto lending, plus tools like DEX, WhiteSwap, auto-invest (DCA), but doesn’t currently list options, ETFs, copy trading, or grid bots.

Liquidity

Being a broker rather than an exchange, Coinmama doesn’t display order books or real-time volume data for pairs like BTC or ETH; liquidity is assured through its own inventory, making market depth and 24-hour volumes internal and not publicly shown.

WhiteBIT handles daily volumes exceeding $1–1.4 billion, and the BTC/USDT and ETH/USDT pairs show deep order book depth with multi-million-dollar bids and asks, ensuring solid execution.

Tools

Coinmama offers none of the typical advanced trading tools—there are no limit, stop, or OCO orders, no alerts, no charting interface, no public API or WebSockets, and no native integration with TradingView for analysis.

You get standard and advanced orders (limit, market, stop-limit, stop-market, OCO), platform alerts, powerful charting interfaces, plus API/websocket access and native integration with TradingView for both spot and futures.

Geographic Restrictions by Product

All of Coinmama’s services are globally accessible where regulations permit; no additional products like derivatives or margin are available anywhere, so there are no region-specific product restrictions beyond general country bans.

Certain products like futures or margin may be restricted in specific jurisdictions (e.g., the U.S. and a few others), while some regions also face limits on fiat methods or lending services.

Innovation

Coinmama doesn’t support features like launchpad or launchpool initiatives, nor does it offer flexible or locked earning programs—its current setup remains strictly focused on one-time fiat-to-crypto purchases without ongoing yield products.

WhiteBIT includes launchpad functionality (exclusive token offerings for WBT holders) and offers both flexible and locked staking/earn options, adding modern utility for active community participants.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Coinmama is operated by a regulated company incorporated in Ireland (originally founded in Israel in 2013) and is part of Wellfield Technologies, with its current main base in Vancouver, Canada.

WhiteBIT operates under the legal umbrella of multiple entities—primarily UAB Clear White Technologies in Lithuania (founded in 2018, headquartered in Vilnius), with regional branches in the Czech Republic, Poland, Bulgaria, Australia, Hong Kong, Saint Vincent & the Grenadines, and Georgia to support global operations.

Licenses/Registration

Coinmama is registered as a Money Services Business (MSB) with the U.S. Financial Crimes Enforcement Network (FinCEN) and also compliant with Canadian regulation under FINTRAC, ensuring proper oversight in these key jurisdictions.

The exchange holds Virtual Asset Service Provider (VASP) licensing in several jurisdictions (notably across parts of the EU), aligning with evolving regulatory frameworks like MiCA, and has recently expanded into markets such as Italy, Croatia, and Kazakhstan under appropriate local supervision.

Custody

Coinmama operates on a non-custodial model—meaning you always control your crypto, as they don’t hold tokens on your behalf—and there is no public proof of reserves, auditing statements, or disclosed cold-storage ratios.

WhiteBIT keeps approximately 96% of user funds in cold storage (multisig-protected), audited by a third party (Hacken) to confirm 1

Insurance & Protection Funds

The platform does not advertise any insurance or user fund protection schemes, so users rely primarily on Coinmama’s non-custodial approach for the safety of their crypto holdings.

The platform maintains an insurance fund—sourced from trading fees—that covers its cold storage holdings, with protections currently valued at around $30 million USD to shield users against losses from unforeseen incidents.

Incident History

Coinmama experienced a data breach in 2019, involving compromised emails and hashed passwords of older accounts; since then, no major hacks or regulatory penalties have been reported publicly.

WhiteBIT has never suffered a known hack. It actively works with law enforcement, enforces strict AML controls, and maintains a bug bounty program; no freezes, major suspensions, or punitive fines have been reported.

Risk Controls

Security measures include two-factor authentication (strongly recommended for users), but Coinmama does not currently offer advanced features like address whitelisting, anti-phishing layers, sub-accounts, or granular API permissions.

The platform enforces multiple layered security measures, including mandatory 2FA, anti-phishing codes, IP and address whitelisting, granular API permissions, and optional sub-account creation to segment risk.

Transparency

The exchange does not provide transparent, publicly available reports like monthly proof-of-reserves, accessible wallet addresses, or service-level agreements for uptime—but emphasizes clarity about its regulatory standing and verification processes.

WhiteBIT demonstrates commitment to transparency via regular Proof-of-Reserves reports, although detailed monthly financial or SLA disclosures and public wallet listings are limited; communication with regulators and law enforcement remains active.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can fund your Coinmama account using bank transfers, credit/debit cards, and e-wallets (like Skrill or Neteller), as well as regional systems such as Giropay, PIX, and PSE, with minimum amounts usually starting around $5–$20 and daily or monthly maximums tied to your verification level; processing times vary by method, with cards and e-wallets instantly crediting your account and banks typically taking longer.

WhiteBIT accepts fiat deposits via bank cards (Visa/MasterCard), SEPA transfers (for EUR), Apple Pay, Google Pay, Checkout, Volet.com, and ZEN, with minimums typically around € 10 or equivalent. Deposit speeds vary: card and e-wallet methods often process within minutes, while SEPA transfers may take several business days.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Verification is tiered

KYC verification is mandatory to access fiat deposits, withdrawals, and trading; there are no tiers for limited or anonymous access—users must undergo full KYC (document + liveness check), which unlocks full platform capabilities without predefined tier-based limits.

Withdrawals

Crypto withdrawals are sent directly to your own wallet and incur only the standard blockchain fee; fiat withdrawals return funds through the original payment method, with a minimum typically around $30 and timing dependent on the payout channel.

Crypto withdrawals are handled via supported networks like TRC20, ERC20, BEP20, etc., with variable network fees and executed quickly (usually within ~10 minutes). Withdrawal limits scale significantly post-KYC—from low caps like 2 BTC/day for unverified to approximately 100 BTC/day for verified accounts.

Customer Support

Support is available 24/7 via live chat and email, backed by a rich knowledge base and academy content for self-help—though phone support isn’t offered, allowing generally quick replies and practical guidance.

Support is available 24/7 via live chat and email; help center articles and tutorials offer self-service guidance. Users report responses typically within minutes to a few hours, though peak times may extend that slightly.

Languages & Localization

The platform’s interface is primarily in English, but supports multiple fiat currencies (like €/USD/GBP) for display, and adapts payment options and compliance to match local regulatory requirements across different countries.

Interface is fully available in English and several local languages, displaying prices and fees in both €/USD and other fiat. The platform adjusts services based on local regulatory compliance, including availability of certain deposit/withdrawal options per region.

App Quality & Stability

Coinmama operates via a web-based service and does not offer a mobile app; while the website is reliable and regularly updated, there’s no downloadable application to discuss in terms of stability or crash performance.

WhiteBIT’s mobile apps for iOS and Android are known for smooth performance, regular updates, and robust stability; while specific crash rates are not public, user reviews consistently cite reliable functionality and fast feature rollout.

Experience, Performance & Ecosystem

UX/UI

Coinmama uses a clean, modern web interface that’s highly intuitive—there’s no Lite or Pro toggle, keeping it straightforward and instantly approachable for newcomers who just want to buy crypto quickly.

WhiteBIT offers an intuitive interface that balances simplicity and depth, making navigation easy for beginners, while its advanced trading terminal—with switchable Lite and Pro styles—caters to professionals needing detailed analysis tools and market data.

Performance

Purchases are generally processed swiftly after payment confirmation, with minimal order latency even during busy periods; KYC processes remain efficient, and there’s little evidence of significant delays during bull runs.

The platform delivers ultra-low latency via WebSocket and API streams—down to millisecond-level speed—while high-traffic periods remain smooth thanks to colocation and robust infrastructure; KYC verification typically clears quickly even during peak demand.

Education

Coinmama offers a helpful Academy hub with beginner-friendly articles in English, though it lacks demo trading tools or simulators, and currently doesn’t provide education content in Spanish.

WhiteBIT provides educational resources like tutorials, help-center articles, and multilingual content, but currently lacks a built-in demo mode or simulator, with most materials available in English and select regional languages.

Community

While Coinmama doesn’t host an official forum or Discord, it does run a robust affiliate/referral program with tools and dashboards, fostering a grassroots community of promoters rather than active chat groups.

Users engage through official community channels—including Discord, Telegram, and forums—and benefit from an easy-to-understand referral program that rewards inviting new users, enhancing peer interaction and platform familiarity.

Integrations

The platform remains minimalist with no external integrations—there’s no TradingView, bot support, tax accounting tools, or bookkeeping connectors, keeping the focus purely on one-click fiat-to-crypto purchases.

The exchange seamlessly integrates with TradingView for charting and order execution, offers API access for external bot automation, and supports tax/accounting tools like Koinly for portfolio tracking and reporting.

Who Each One Is Best For

This platform excels for buyers who value simplicity and speed, especially beginners; advanced traders seeking analytics, automation, or educational languages beyond English may prefer more feature-rich alternatives.

WhiteBIT suits traders seeking a secure, flexible platform with strong performance, advanced tools, and community engagement—ideal for serious retail and semi-pro users drawn to both usability and robust ecosystem support.