Bigone vs Bitbns: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bigone and Bitbns This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bigone

Bitbns

⚠️ We look for what’s best for you.

₿ Getting into crypto? With eToro you can start in minutes: buy/sell top coins, set recurring buys, track markets, and use Social/CopyTrader features.

👉 Start here and explore the crypto offer.

Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

Thinking about starting with crypto? This is for you.

In select regions, eToro offers a $10 welcome bonus when you open an account today.*

🎯 An account built to help you start with crypto—without the hassle.

➕ Buy and sell top cryptocurrencies in minutes

➕ Recurring buys, price alerts, and advanced charts

➕ Social/CopyTrader™ to follow experienced investors

➕ One of the largest and most trusted platforms worldwide

Limited-time promotion — still available.

*Offer subject to terms, eligibility and regional availability. Don’t invest unless you’re prepared to lose all the money you invest.

Bigone is ideal if:

Strong security foundations — BigONE deploys cold wallet reserves, multi-signature storage, and enforced two-factor authentication, making it a solid pick if asset protection is your priority.
Flexible services ecosystem — Offers margin and futures trading, copy trading, staking, lending, and liquidity mining—all within a single platform, ideal for users who want diverse earning and trading options.
Beginner-friendly features — With demo accounts, low minimum deposits, an intuitive interface, and mobile access, it provides a gentle entry point for new traders keen to learn hands-on.

Bitbns is ideal if:

Best for exploring diverse altcoins — If you're looking to access both mainstream and niche cryptocurrencies with ease, Bitbns offers a standout range that supports broad portfolio experimentation.
Great for building passive income — Offers features like staking, crypto-backed loans, and systematic purchasing plans for growing your holdings over time without day-to-day trading.
Ideal for beginners in accessible markets — Its intuitive interface, learning materials, and support across multiple fiat channels make Bitbns particularly beginner-friendly—especially in Asia.

Bigone isn’t ideal if:

Not fully regulated transparency — The exchange doesn’t clearly disclose its regulation structure or provide detailed company background, which could raise trust concerns for users seeking fully licensed platforms.
Fiat limitations affect access — Lacks direct fiat deposit support in many regions and doesn’t allow bank/card funding in most cases, making it inconvenient for users who prefer traditional payment methods.
Security breach history — Recently suffered a significant hack targeting its hot wallet, temporarily halting trading and deposit services—which may deter those prioritizing operational resilience.

Bitbns isn’t ideal if:

If you require fast, reliable withdrawals — Users have reported cases of prolonged pending withdrawals or frozen funds, raising concerns around liquidity and operational consistency.
If you prioritize strong international regulation — Regulatory clarity and oversight are limited outside of India, which could be a red flag for risk-conscious, globally-based users.
If you need responsive customer support — Multiple users, especially abroad, mention delays or difficulty in getting support, particularly for account issues or fund access.

Fees & Total Costs

Spot Maker/Take

BigONE charges a flat 0.2 % for both maker and taker orders on spot trading, and applies discounts through its tiered VIP system—higher levels (Bronze to Challenger) qualify for lower maker/taker fees based on privilege points earned via volume, referrals, or holdings, with fees notably reduced at top tiers

Makers and takers both start at around 0.25%, but you can unlock lower rates—down to approximately 0.03%—if you reach high monthly trading volumes and hold enough BNS tokens while using the “Pay with BNS” option.

Futures/Derivatives

For perpetual futures contracts, BigONE charges 0.02 % maker and 0.06 % taker fees, with funding rate payments exchanged between long and short positions at regular intervals and no additional platform fee for funding itself

Bitbns currently offers an introductory futures fee of 0.1% for both makers and takers, but there’s limited transparency on ongoing funding rates or dynamic adjustments for hedging, so derivatives cost structure may evolve.

Average Spreads on Liquid Pairs

While BigONE-specific spread data is scarce, the exchange’s BTC/USDT and ETH/USDT pairs are generally expected to align with tight spreads seen across highly liquid platforms—typically well below 0.1 % for such major pairs

While Bitbns doesn’t publish exact spread percentages, markets like BTC/USDT and ETH/USDT—given sufficient liquidity—are expected to have spreads comparable to global averages, often hovering within a hundredth to a few tenths of a percent.

Fiat Deposits & Withdrawals

methods, fees, timings

You can deposit and withdraw INR via bank transfers (NEFT/IMPS), UPI, or P2P—with deposits typically free and withdrawals mostly quick—though some express options (like instant transfers) may carry small surcharges and slightly faster processing.

On-chain Withdrawals

fixed vs dynamic fees (BTC, ETH, TRX, etc.)

Withdrawal fees depend on the specific asset and blockchain; for example, BTC withdrawals cost around 0.0005 BTC, while others like ETH or TRX have their own fixed rates—generally lower than industry norms, with no dynamic gas-based markups.

Hidden Costs

Implicit costs can include exchange rate conversion within OTC trades, inactivity charges (none publicly indicated), expedited KYC processes (not clearly associated with extra cost), or fallback spreads embedded in peer-to-peer OTC fiat conversions—so while not labeled as fees, these can quietly affect overall costs.

Bitbns avoids most sneaky charges—there’s no inactivity fee, minimal conversion impacts, and instant KYC services may be offered but don’t carry recurring fees—making the overall cost structure transparent.

Real-World Cost Example: “€500 BTC

Suppose you convert €500 via OTC into USDT or BTC (with a typical provider fee of ~2 %), then place a spot trade paying ~0.2 % spot fee and accept a spread of ~0.05 %; if you then withdraw BTC on-chain (0.0005 BTC fee), your total cost would roughly include

If you spent €500 to buy BTC, your cost would include the spot fee (roughly 0.25%), a small bid-ask spread, and possibly a one-time withdrawal fee (for instance, 0.0005 BTC). The total cost remains modest while the fee structure stays predictable and evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

BigONE supports over 500 cryptocurrencies across more than 170 trading pairs, with its top-20 by volume typically including heavyweights like BTC/USDT, ETH/USDT, XRP/USDT, and SOL/USDT.

Bitbns currently lists around 483 cryptocurrencies and approximately 191 trading pairs; its top 20 by volume also emphasize high-liquidity tokens like BTC, ETH, BNB, XRP, and SOL, reflecting mainstream interest and active trading depth.

Product Range

You’ll find a broad suite of offerings—spot, margin trading (up to 10×), perpetual futures (up to 100× leverage), structured products (like dual investment), lending, staking, liquidity-mining, copy-trading, grid-bots, and DCA-style automated tools.

The platform supports spot and margin trading, offers systematic purchase tools like SIP and fixed deposits (Bitdroplet, Ascent), APIs for algorithmic strategies, and features like bracket orders, but doesn’t currently provide formal futures, options, ETFs, copy trading, DCA bots, or DeFi yield products.

Liquidity

The 24-hour trading volume is in the high hundreds of millions of dollars, and for key pairs like BTC and ETH, order book depth is robust enough to ensure smooth execution on sizable trades.

Average 24-hour spot volume fluctuates around USD 1–2 million, with ETH/INR and BTC/INR among the most active pairs, while order book depth for these pairs remains modest compared to global giants—indicating sufficient retail liquidity but limited institutional-scale depth.

Tools

BigONE supports a full range of order types—including limit, stop, TP/SL, OCO, post-only and reduce-only—along with trading alerts, advanced charting (TradingView integration), and both REST API and WebSocket access for automating or building strategies.

Bitbns supports limit, stop-limit, and advanced bracket (OCO-style) orders, offers real-time alerts and charting tools within its interface, and provides API access for external automation, though it does not include embedded TradingView or WebSocket charting out-of-the-box.

Geographic Restrictions by Product

Some advanced products—especially derivatives—are not accessible in restricted regions such as the United States and China, limiting access based on user location.

While spot trading is broadly accessible, certain advanced features like margin or fixed-savings may be limited in specific regions due to regulatory constraints—especially for users outside India, though exact restrictions depend on local laws.

Innovation

The platform includes innovative features like flexible versus fixed staking options, launchpad/launchpool alternatives, and other evolving income opportunities to help users engage with new projects or yield mechanisms.

Bitbns brings innovation through features like fixed-deposit products (Bitdroplet, Ascent) and systematic investment plans, but it doesn’t currently host a launchpad or launchpool for new tokens, nor does it differentiate between flexible and locked earn tiers.

Security, Regulation & Custody

Operating Entity & Jurisdiction

BigONE is operated by One Trading Limited, founded in 2017 and registered in Seychelles; it also operates under the regulated entity BigONE Eurasia based in Astana International Financial Centre (AIFC), which is governed by the Astana Financial Services Authority.

Bitbns operates under Buyhatke Internet Private Limited, legally incorporated around 2015 with its platform launched in December 2017, and it’s headquartered in Bengaluru, India—placing it firmly within Indian jurisdiction.

Licenses/Registration

The AIFC-based segment of BigONE holds licenses for operating as an investment exchange, clearing house, trading facility, and custodian—indicating formal oversight in that jurisdiction, though global licensing appears limited.

As of now, Bitbns does not appear to hold explicitly designated crypto-licenses like VASP or MiCA registration, and it operates under the evolving regulatory framework in India without formal licensing akin to European or global standards.

Custody

BigONE maintains a mixed custody model with segregated cold and hot wallets, employs multi-signature safeguards, and claims 100 % asset reserves with a mechanism enabling users to track reserves—though external audit or formal Proof of Reserves verification remains unpublished.

The exchange manages custody internally, employing a mix of hot and cold storage, but it does not publish any Proof-of-Reserves or independent audit data detailing cold-wallet holdings or reserve coverage, limiting external verification.

Insurance & Protection Funds

The platform holds an internal insurance reserve pool which it drew upon to fully compensate users after a security breach, acting as a form of self-insured protection.

There’s no public record of insurance policies or user-protection funds backing customer assets on Bitbns, suggesting assets rely on operational safeguards rather than dedicated financial buffers.

Incident History

In July 2025, BigONE endured a supply-chain attack targeting its hot wallet, resulting in a $27 million loss—private keys remained intact, the threat was contained, and full user compensation was made from internal reserves.

Bitbns has faced scrutiny for a cyber-incident in early 2022 that led to extended withdrawal freezes; this prompted a legal petition in India’s Delhi High Court seeking investigation into the handling of funds and transparency during that period.

Risk Controls

Security measures include mandatory two-factor authentication, real-time wallet monitoring, cold-hot wallet separation with multi-signature use, encrypted key management, and a public bug bounty program to surface vulnerabilities.

The platform supports standard security features such as two-factor authentication, likely uses encryption for account safety, and offers API access, though details on whitelists, anti-phishing tools, sub-accounts, or granular API permissions remain unclear or limited in scope.

Transparency

While BigONE communicates openly during incidents and allows reserve tracking, it currently does not publish regular reports, maintain a public wallet address, or offer formal service-level agreements.

Bitbns does not publish regular proof-of-reserves reports, wallet addresses, or SLA metrics publicly, and while it provides some training and documentation, its external transparency regarding audits, operational standards, or public asset reporting is minimal.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

BigONE doesn’t support traditional fiat deposits directly through bank transfer, card, or e-wallets; instead, users rely on its OTC desk, where they can use channels like Alipay or WeChat Pay to convert fiat to crypto for trading. No official minimums or maximums are advertised, and timings depend on third-party provider processing.

Users can deposit Indian Rupees via UPI, NEFT, IMPS, or RTGS bank transfers, with a minimum deposit of around ₹100 and a high daily limit; processing times align with standard banking protocols (usually minutes to a few hours depending on the method and bank).

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

BigONE features two identity verification tiers

A valid national ID (like PAN, Aadhaar, passport) and bank account linkage are required to complete full KYC; trading and fiat withdrawals aren’t possible without verification.

Withdrawals

limits, speeds & networks

Crypto withdrawals are generally unlimited per policy for cryptocurrencies, but INR withdrawals are capped (e.g., ₹25 lakh per day), and completion time varies by network congestion; supported fiat networks include Indian domestic banking rails only.

Customer Support

The exchange offers 24/7 multilingual assistance via live chat and ticketing/email, though it lacks a direct call center; users can also consult an extensive FAQ and support library through the help center for self-service.

Support is available 24/7 via a ticketing system (email-based), and users also benefit from FAQs and knowledge base; however, response speeds vary, with some user feedback highlighting slower resolution in complex cases.

Languages & Localization

BigONE’s interface supports over a dozen languages, including English, and displays trading figures in widely used currencies such as USD and EUR, but local regulatory nuances aren’t highlighted or tailored for specific jurisdictions.

The platform is fully localized for Indian users (INR-denominated, English- and Hindi-friendly), showing fiat amounts in INR by default; international regulations or multi-currency displays are not implemented.

App Quality & Stability

The BigONE mobile app—available on iOS and Android—is reported to be stable and smooth, with fast loading times, no significant lags or crashes noted, frequent updates, and a responsive UI that supports real-time trading and charting.

Bitbns offers native Android and iOS apps alongside a web platform; user feedback notes a user-friendly experience but also occasional glitches, login issues, and withdrawal delays on the mobile app.

Experience, Performance & Ecosystem

UX/UI

BigONE delivers a clean and intuitive interface that’s approachable for newcomers yet robust for advanced users; mobile and web platforms provide streamlined default views for quick trades and a more advanced layout (pro-style) for detailed charting and order control.

Bitbns delivers a clean, intuitive interface that’s gentle enough for newcomers but lacks a structured “Lite vs Pro” mode tier, instead favoring a unified experience where users gradually adapt to its functionality without mode switching.

Performance

Order execution is generally fast and consistent, with minimal delays under normal conditions; even during high-volatility spikes, the system scales reliably, and KYC processing experience remains responsive without long queue delays—even in peak bull markets.

Order execution feels responsive under normal market conditions, though some users note slower responsiveness or minor lag during high volatility or trading surges—especially when KYC backlogs spike during bull markets.

Education

The platform offers educational resources like a learning center and trading guides, though a full demo or simulator isn’t currently available; Spanish content is moderate—translated basic materials exist but in-depth tutorials are primarily in English.

While Bitbns provides platform guidance, FAQs, and basic blog content, it doesn’t offer a dedicated crypto academy, trading simulator, demo account, or Spanish-language education materials—making self-directed learning a must.

Community

BigONE nurtures an active community with official channels on Telegram and Discord, maintains a robust referral rewards program offering fee discounts, and engages users through social updates rather than formal forums.

The platform supports a growing user base through referral programs and occasional contests, but lacks an official Discord or actively maintained community forum—even though there are unofficial Telegram groups and social media presence.

Integrations

There’s a built-in TradingView terminal for advanced technical analysis, supports integration with external trading bots via API, though it doesn’t offer native tax or accounting tools; users typically export data for external bookkeeping.

Bitbns doesn’t embed TradingView charting or allow external bot connections; nor does it offer built-in tax tools or accounting integrations—leaving such needs to third-party solutions that users must integrate manually.

Who Each One Is Best For

This platform suits a wide range—from beginner users who value simplicity and educational support to intermediate traders who want tools like grid bots and copy-trading, but power users seeking full tax or accounting automation may need complementary tools.

Bitbns suits Indian-based traders who value a straightforward interface, INR accessibility, and moderate-feature richness—but may feel restrictive for users seeking advanced UI flexibility, simulation, or integrated ecosystem tools.