Bitbns vs Bitso: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitbns and Bitso This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitbns

Bitso

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

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Bitbns is ideal if:

Best for exploring diverse altcoins — If you're looking to access both mainstream and niche cryptocurrencies with ease, Bitbns offers a standout range that supports broad portfolio experimentation.
Great for building passive income — Offers features like staking, crypto-backed loans, and systematic purchasing plans for growing your holdings over time without day-to-day trading.
Ideal for beginners in accessible markets — Its intuitive interface, learning materials, and support across multiple fiat channels make Bitbns particularly beginner-friendly—especially in Asia.

Bitso is ideal if:

Latin America–centric users: Tailored for users in Mexico, Brazil, Argentina, and Colombia with local currencies, payments, and regulatory coverage, offering a seamless regional crypto experience.
Beginners who value simplicity: Its intuitive interface and easy onboarding make it a solid entry point for anyone new to crypto trading.
Crypto holders seeking flexible future options: Features like Bitso+ (earnings on your holdings with no lock-ups) and a growing suite of tools make long-term crypto use more rewarding.

Bitbns isn’t ideal if:

If you require fast, reliable withdrawals — Users have reported cases of prolonged pending withdrawals or frozen funds, raising concerns around liquidity and operational consistency.
If you prioritize strong international regulation — Regulatory clarity and oversight are limited outside of India, which could be a red flag for risk-conscious, globally-based users.
If you need responsive customer support — Multiple users, especially abroad, mention delays or difficulty in getting support, particularly for account issues or fund access.

Bitso isn’t ideal if:

…you live outside Latin America: Access and services are focused mainly on countries like Mexico, Argentina, Brazil, and Colombia, limiting availability elsewhere.
…you need a wide range of cryptocurrencies: Bitso’s portfolio is effective for mainstream assets, but lacks the extensive variety offered by larger global exchanges.
…you value fast, hands-on support: Customer service primarily relies on tickets and digital channels, which can result in slower response times when urgent help is needed.

Fees & Total Costs

Spot Maker/Take

Makers and takers both start at around 0.25%, but you can unlock lower rates—down to approximately 0.03%—if you reach high monthly trading volumes and hold enough BNS tokens while using the “Pay with BNS” option.

Bitso applies a tiered maker–taker structure where fees decrease as your 30-day trading volume increases; for instance, in the USD (USDC) market, maker rates range from ~0.25% at low volumes to ~0.04% at the highest tiers, with taker rates starting around 0.30% and dropping to about 0.05%—there’s no native token discount program.

Futures/Derivatives

Bitbns currently offers an introductory futures fee of 0.1% for both makers and takers, but there’s limited transparency on ongoing funding rates or dynamic adjustments for hedging, so derivatives cost structure may evolve.

maker/taker and funding

Average Spreads on Liquid Pairs

While Bitbns doesn’t publish exact spread percentages, markets like BTC/USDT and ETH/USDT—given sufficient liquidity—are expected to have spreads comparable to global averages, often hovering within a hundredth to a few tenths of a percent.

While Bitso doesn’t publish exact spread figures, available data and reviews suggest it maintains competitive spreads on major, liquid pairs, though not necessarily as tight as ultra-high-volume global platforms.

Fiat Deposits & Withdrawals

You can deposit and withdraw INR via bank transfers (NEFT/IMPS), UPI, or P2P—with deposits typically free and withdrawals mostly quick—though some express options (like instant transfers) may carry small surcharges and slightly faster processing.

methods, fees, timings

On-chain Withdrawals

Withdrawal fees depend on the specific asset and blockchain; for example, BTC withdrawals cost around 0.0005 BTC, while others like ETH or TRX have their own fixed rates—generally lower than industry norms, with no dynamic gas-based markups.

fixed vs dynamic fees per network (BTC, ETH, TRX, etc.)

Hidden Costs

Bitbns avoids most sneaky charges—there’s no inactivity fee, minimal conversion impacts, and instant KYC services may be offered but don’t carry recurring fees—making the overall cost structure transparent.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

If you spent €500 to buy BTC, your cost would include the spot fee (roughly 0.25%), a small bid-ask spread, and possibly a one-time withdrawal fee (for instance, 0.0005 BTC). The total cost remains modest while the fee structure stays predictable and evergreen.

“Buying €500 in BTC” (fee + spread + withdrawal)

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitbns currently lists around 483 cryptocurrencies and approximately 191 trading pairs; its top 20 by volume also emphasize high-liquidity tokens like BTC, ETH, BNB, XRP, and SOL, reflecting mainstream interest and active trading depth.

Bitso offers around 100 trading pairs and supports roughly 55–100 cryptocurrencies, with top-volume instruments like BTC, ETH, XRP, SOL, and USDC featuring prominently among the top 20 by liquidity.

Product Range

The platform supports spot and margin trading, offers systematic purchase tools like SIP and fixed deposits (Bitdroplet, Ascent), APIs for algorithmic strategies, and features like bracket orders, but doesn’t currently provide formal futures, options, ETFs, copy trading, DCA bots, or DeFi yield products.

Bitso provides spot trading plus a flexible staking/earn product (Bitso Earn) and fiat-crypto remittances (via Bitso Shift), but it does not offer margin, derivatives (futures/options), ETFs, lending, copy trading, grid bots, or automated DCA strategies.

Liquidity

Average 24-hour spot volume fluctuates around USD 1–2 million, with ETH/INR and BTC/INR among the most active pairs, while order book depth for these pairs remains modest compared to global giants—indicating sufficient retail liquidity but limited institutional-scale depth.

Daily volumes for major pairs like BTC/USDT and ETH/USDT run into the tens of millions USD, offering sound liquidity and stable order-book depth, though not as deep as global mega-exchanges.

Tools

Bitbns supports limit, stop-limit, and advanced bracket (OCO-style) orders, offers real-time alerts and charting tools within its interface, and provides API access for external automation, though it does not include embedded TradingView or WebSocket charting out-of-the-box.

Bitso supports market, limit, stop-loss, and stop-limit orders, integrates with TradingView for advanced charting, offers price alerts, and provides robust API/WebSocket access through its Bitso Alpha platform.

Geographic Restrictions by Product

While spot trading is broadly accessible, certain advanced features like margin or fixed-savings may be limited in specific regions due to regulatory constraints—especially for users outside India, though exact restrictions depend on local laws.

Certain advanced features like staking and fiat on-ramps are limited to Latin American residents; derivatives and margin aren’t offered at all, and access is restricted outside these primary markets.

Innovation

Bitbns brings innovation through features like fixed-deposit products (Bitdroplet, Ascent) and systematic investment plans, but it doesn’t currently host a launchpad or launchpool for new tokens, nor does it differentiate between flexible and locked earn tiers.

Bitso excels with its flexible-earn staking (withdraw anytime, weekly rewards) and has broadened coverage into emerging DeFi space by adding new tokens like HYPE, though it doesn’t currently run launchpads or locked-pool offerings.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitbns operates under Buyhatke Internet Private Limited, legally incorporated around 2015 with its platform launched in December 2017, and it’s headquartered in Bengaluru, India—placing it firmly within Indian jurisdiction.

Bitso operates under the legal entity Badger Technology Company Ltd, incorporated in Gibraltar, with operations stretching across Latin America since its launch in 2014 out of Mexico City.

Licenses/Registration

As of now, Bitbns does not appear to hold explicitly designated crypto-licenses like VASP or MiCA registration, and it operates under the evolving regulatory framework in India without formal licensing akin to European or global standards.

The platform holds a pioneering DLT license from the Gibraltar Financial Services Commission and operates in Mexico under the local Fintech law as an authorized payment institution (IFPE).

Custody

The exchange manages custody internally, employing a mix of hot and cold storage, but it does not publish any Proof-of-Reserves or independent audit data detailing cold-wallet holdings or reserve coverage, limiting external verification.

Bitso uses its own custody infrastructure, reinforced with multi-signature controls and disaster recovery via CoinCover, and offers transparency through real-time security metrics via its Trust Center.

Insurance & Protection Funds

There’s no public record of insurance policies or user-protection funds backing customer assets on Bitbns, suggesting assets rely on operational safeguards rather than dedicated financial buffers.

Bitso has complemented its digital-asset protection by partnering with CoinCover to provide additional risk mitigation and recovery mechanisms for user funds.

Incident History

Bitbns has faced scrutiny for a cyber-incident in early 2022 that led to extended withdrawal freezes; this prompted a legal petition in India’s Delhi High Court seeking investigation into the handling of funds and transparency during that period.

To date, Bitso has not experienced any known hacks or security breaches, and it has a track record of uninterrupted service without suspensions or major compliance penalties.

Risk Controls

The platform supports standard security features such as two-factor authentication, likely uses encryption for account safety, and offers API access, though details on whitelists, anti-phishing tools, sub-accounts, or granular API permissions remain unclear or limited in scope.

The platform enforces robust risk safeguards including two-factor authentication (2FA), phishing prevention, transaction whitelists, and granular API permissions for institutional users.

Transparency

Bitbns does not publish regular proof-of-reserves reports, wallet addresses, or SLA metrics publicly, and while it provides some training and documentation, its external transparency regarding audits, operational standards, or public asset reporting is minimal.

In the interest of openness, Bitso shares live security and compliance metrics in its Trust Center, though it does not produce regular reserve or transparency reports or public wallets.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Users can deposit Indian Rupees via UPI, NEFT, IMPS, or RTGS bank transfers, with a minimum deposit of around ₹100 and a high daily limit; processing times align with standard banking protocols (usually minutes to a few hours depending on the method and bank).

Bitso accepts fiat deposits via local bank transfers (e.g., SPEI in Mexico, Pix in Brazil), digital dollars through Payoneer, and in some markets, card deposits; minimum and maximum deposit amounts vary based on local regulations and bank systems, and transfer times generally align with domestic banking hours.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

A valid national ID (like PAN, Aadhaar, passport) and bank account linkage are required to complete full KYC; trading and fiat withdrawals aren’t possible without verification.

There are typically three KYC tiers

Withdrawals

Crypto withdrawals are generally unlimited per policy for cryptocurrencies, but INR withdrawals are capped (e.g., ₹25 lakh per day), and completion time varies by network congestion; supported fiat networks include Indian domestic banking rails only.

Limits, Timing & Networks

Customer Support

Support is available 24/7 via a ticketing system (email-based), and users also benefit from FAQs and knowledge base; however, response speeds vary, with some user feedback highlighting slower resolution in complex cases.

Bitso provides support through live chat and an extensive Help Center ticket system, with response times typically within 24–48 hours and a rich knowledge base to guide users.

Languages & Localization

The platform is fully localized for Indian users (INR-denominated, English- and Hindi-friendly), showing fiat amounts in INR by default; international regulations or multi-currency displays are not implemented.

The platform operates natively in English, Spanish, and Portuguese, displays fees in relevant local currencies, and tailors its services to comply with regional legal and regulatory frameworks.

App Quality & Stability

Bitbns offers native Android and iOS apps alongside a web platform; user feedback notes a user-friendly experience but also occasional glitches, login issues, and withdrawal delays on the mobile app.

Bitso’s mobile app (available for iOS and Android) mirrors the web platform in functionality and offers a smooth trading experience with strong user reviews, suggesting stability and regular updates.

Experience, Performance & Ecosystem

UX/UI

Bitbns delivers a clean, intuitive interface that’s gentle enough for newcomers but lacks a structured “Lite vs Pro” mode tier, instead favoring a unified experience where users gradually adapt to its functionality without mode switching.

Bitso caters to different skill levels by offering a stripped-down classic mode for newcomers and the more advanced Alpha Pro interface for serious traders—both seamlessly blend intuitive design with enhanced charting and order tools, making the learning curve manageable yet scalable.

Performance

Order execution feels responsive under normal market conditions, though some users note slower responsiveness or minor lag during high volatility or trading surges—especially when KYC backlogs spike during bull markets.

Bitso’s Alpha Pro is optimized for fast trade execution and generally maintains uptime even during busy periods; however, during bull markets, KYC queues can lengthen, occasionally delaying full access for new users.

Education

While Bitbns provides platform guidance, FAQs, and basic blog content, it doesn’t offer a dedicated crypto academy, trading simulator, demo account, or Spanish-language education materials—making self-directed learning a must.

Although Bitso doesn’t offer a trading simulator or demo, it does provide educational content—including guides and insights—in Spanish across its blog and Help Center, making it accessible for Spanish-speaking users seeking self-guided learning.

Community

The platform supports a growing user base through referral programs and occasional contests, but lacks an official Discord or actively maintained community forum—even though there are unofficial Telegram groups and social media presence.

Bitso fosters community engagement through active channels like official Telegram groups and a referral program, though it doesn’t operate a public forum or Discord server specifically for user discussions.

Integrations

Bitbns doesn’t embed TradingView charting or allow external bot connections; nor does it offer built-in tax tools or accounting integrations—leaving such needs to third-party solutions that users must integrate manually.

Bitso integrates directly with TradingView, enabling charting and analysis of its full spot-pair range; it also supports external integration via its robust API, though it lacks built-in tax tools or direct accounting integrations.

Who Each One Is Best For

Bitbns suits Indian-based traders who value a straightforward interface, INR accessibility, and moderate-feature richness—but may feel restrictive for users seeking advanced UI flexibility, simulation, or integrated ecosystem tools.

Bitso offers an ideal blend of simplicity and capability for Latin American users—from beginners enjoying the clean interface to intermediate traders accessing Alpha Pro—making it less suited for algorithmic traders, simulator users, or those needing integrated financial tooling.