Bitbuy vs Changenow: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitbuy and Changenow This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitbuy

Changenow

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Available Countries

United States

Europe

Latin America

India

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Bitbuy is ideal if:

Great for Canadian beginners — Bitbuy offers a secure, intuitive Express platform that makes getting started with crypto fast and simple.
Suitable for semi-experienced traders — The Pro Trade interface delivers advanced charting and order tools without overwhelming complexity.
Strong regulatory and security setup — Built for reliability, it operates under Canadian oversight with features like cold storage and third-party auditing, giving peace of mind.

Changenow is ideal if:

You value privacy and self-custody — ChangeNOW is non-custodial and doesn’t require registration for most swaps, keeping you in full control of your funds.
You seek convenience and speed — It enables fast, no-account-needed swaps across a wide range of cryptocurrencies, ideal for quick, frictionless trades.
You want flexibility to upgrade — With ChangeNOW Pro, you can access optional perks like cashback, enhanced security, and better transaction tools when you're ready to level up.

Bitbuy isn’t ideal if:

Not for global users — Bitbuy serves only Canadian residents, so anyone outside Canada won’t be able to access the platform.
Limited coin selection — Only offers a curated set of well-known cryptos, making it unsuitable if you want exotic or niche altcoins.
No advanced or passive tools — Lacks features like derivatives, leverage, margin, staking, or investment programs for more dynamic strategies.

Changenow isn’t ideal if:

You want advanced trading features — If you're into charting tools, order types, margin, or futures, ChangeNOW's simple swap interface might feel too basic.
You expect swift, direct support — Without live chat or phone options, help is slower, often via tickets or messaging channels.
You prioritize strict regulation — ChangeNOW operates without formal licensing from leading financial regulators, which may concern users who value regulatory oversight.

Fees & Total Costs

Spot Maker/Take

Bitbuy does not offer tiered pricing or native-token discounts; Express trades use a built-in spread instead of explicit fees, while Pro trades have a simple flat maker/taker rate around half a percent each.

ChangeNOW doesn’t operate with traditional maker/taker fee tiers—its costs are embedded in floating (or optionally fixed) exchange rates that vary by currency pair and volume, with no public tier schedule or explicit native-token discounts, though using the NOW token can yield rebate perks through cashback mechanisms.

Futures/Derivatives

Bitbuy doesn’t support any futures or derivatives trading, so maker, taker, or funding costs for these aren’t applicable.

ChangeNOW does not currently offer futures or derivative trading, so there are no maker/taker or funding fees of that type.

Average Spreads on Liquid Pairs

While Bitbuy doesn’t list spreads in conventional terms for those USD-pegged pairs, its Express trades embed a typical markup in the range of mid-single digits in basis points, reflecting the convenience rather than live order-book spreads.

While ChangeNOW doesn’t publish spread data, it sources liquidity from partners and embeds margin within the quoted floating rate—spreads are typically competitive and dynamically adjusted based on real-time market conditions.

Fiat Deposits & Withdrawals

Fiat deposits are free via Interac e-Transfer or bank wire, and withdrawals via Interac normally cost a modest flat amount and arrive within 1–2 business days, with wires carrying a small percentage markup.

Fiat purchases on ChangeNOW are facilitated through third-party providers (e.g., Simplex, Transak, Guardarian) using Visa or Mastercard; fees depend on the provider (typically a few percent), and processing times range from near-instant to several minutes.

On-chain Withdrawals

Withdrawals of crypto like BTC and ETH use dynamic fees tied to network demand, while certain assets—such as XRP, LTC, BCH, XLM—are free to withdraw on-chain.

ChangeNOW doesn’t charge separate withdrawal fees—network (mining) fees are passed through as dynamic costs based on the chosen blockchain (e.g., BTC, ETH, TRX), reflected in the quoted rate rather than stated separately.

Hidden Costs

Bitbuy applies an FX spread when converting between CAD and USD-denominated coins, charges no inactivity fees, and doesn’t upsell expedited KYC—a fairly transparent cost model overall.

ChangeNOW doesn’t impose inactivity penalties or hidden fees; currency conversion and network fees are included in the exchange quote, and express KYC (if triggered) depends on transaction specifics, with any associated costs transparently presented before confirmation.

Real-World Cost Example: “€500 BTC

If you purchased €500 worth of BTC via Express Trade, your cost would include the embedded spread (~0.5–1.5 %), then a dynamic on-chain network fee at withdrawal—so you’d pay the spread margin plus the miner fee at the time, with no extra platform markup.

Suppose you buy €500 worth of BTC via ChangeNOW’s fiat gateway—the quote would include the provider’s purchase margin (around a few percent), underlying spread to liquidity, and on-chain sending fee, all bundled in the total you see before confirming purchase.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitbuy lists approximately 60 cryptocurrencies, offering a modest selection that includes major coins but lacks deep altcoin variety; around 28 trading pairs are active, dominated by top-volume assets like BTC, ETH, ADA, SOL, DOT, and MATIC.

ChangeNOW supports over 1,225 cryptocurrencies and more than a million exchange pairs, giving you access to virtually any major or niche token in the market.

Product Range

Bitbuy supports only spot trading and a staking product—no margin, perps, options, ETFs, lending, copy trading, grid bots, or automatic DCA features are available.

ChangeNOW offers instant spot swaps, non-custodial swaps, native wallet staking, and crypto-backed loans via ChangeNOW Pro, but it does not currently provide margin, perpetuals, options, ETFs, copy trading, grid bots, or automatic DCA.

Liquidity

While exact figures aren’t publicly available, the platform’s primarily Canadian user base suggests moderate liquidity with sufficient depth for typical retail trades in BTC and ETH, though volume trails large global exchanges.

Liquidity is aggregated through multiple exchange partners, ensuring robust 24-hour volumes and order depth for major assets like BTC and ETH—even though precise statistical metrics are not publicly disclosed.

Tools

Bitbuy’s Pro Trade interface includes limit and market orders (plus OCO-style functionality via stop/limit combos), integrated TradingView charts, and API access—but it doesn’t offer price alerts or native WebSocket streaming.

The platform refrains from offering advanced tools—no limit, stop, OCO orders, custom alerts, charting, TradingView integration, or APIs are openly provided; its focus is on simplicity and instant swaps rather than complex trading infrastructure.

Geographic Restrictions by Product

All Bitbuy services—including staking and spot trading—are exclusively available to Canadian residents; no products or features are offered to users living outside Canada.

As a swap-first platform, ChangeNOW does not typically impose product-based geographic blocks, but advanced features like Pro loans or staking may have regional restrictions depending on local compliance and third-party partner availability.

Innovation

Bitbuy doesn’t provide launchpad or launchpool services, and its staking setup follows a locked model tied to network bonding and unbonding periods, with no flexible-earn alternatives in place.

While ChangeNOW lacks crypto ETFs or launchpad offerings, it has innovated in token utility—offering automatic staking of its native NOW token in Pro accounts, flexible crypto loans collateralized with major coins, and easy wallet-integrated staking in NOW Wallet.

Security, Regulation & Custody

Operating Entity & Jurisdiction

The platform operates under Coinsquare Capital Markets Ltd (CCML), a Canadian CIRO-regulated brokerage, and Bitbuy Technologies Inc. is also overseen by the Ontario Securities Commission—all anchored in Toronto since around 2016.

ChangeNOW is operated by CHN Group LLC, registered in Saint Vincent and the Grenadines, with roots dating back to 2017 and additional administrative presence in the Netherlands. (Information compiled from official sources.)

Licenses/Registration

Bitbuy holds a Money Services Business (MSB) registration with FINTRAC, CIRO dealer and marketplace member status via CCML, and limited dealer approval from the OSC—making it one of Canada’s most formally regulated crypto platforms.

While it doesn’t hold specific exchange licenses or operate as a regulated VASP (Virtual Asset Service Provider) under frameworks like MiCA, ChangeNOW complies with global AML/KYC mandates by triggering identity checks when its risk engines flag transactions.

Custody

own vs third-party; Proof of Reserves; audits; cold storage

The platform is primarily non-custodial—users send and receive directly from their own wallets—but offers optional custodial service via ChangeNOW Pro Custody (a hot wallet model). It does not publicly share PoR, audit results, or precise cold storage ratios.

Insurance & Protection Funds

They leverage BitGo’s institutional insurance, hold a financial institution bond over fiat deposits, and carry additional crime-theft coverage atop the standard custody insurance.

There’s no public mention of insurance coverage or dedicated asset protection funds, though ChangeNOW demonstrates active anti-fraud and risk-response measures when unauthorized activity is detected or reported.

Incident History

Bitbuy has not suffered any known hacks or major security breaches, nor has it faced regulatory sanctions—indicating a clean operational track record to date.

ChangeNOW has a strong track record of catching suspicious transactions in real time—successfully halting and assisting recovery of funds in cases like SIM-swap thefts and phishing scams, working with law enforcement to return millions to victims.

Risk Controls

The platform enforces strong protections including two-factor authentication, ISO/SOC-compliant infrastructure, routine audits, and closed-source core systems; it also supports API access with granular controls.

The platform enforces automated AML checks, address whitelisting for Pro users, and KYC triggers as needed. However, it doesn’t offer typical user security features such as 2FA, sub-accounts, granular API permissions, or anti-phishing tools.

Transparency

Bitbuy publishes a Trust Centre showing daily asset balances and trading volumes, delivers annual Proof-of-Reserves audits, and offers access to financial summaries upon request—providing a high level of openness.

ChangeNOW publishes trust-focused updates—highlighting recovered funds and AML activity—but does not provide continuous transparency tools like public wallets, monthly reserve reports, or service-level agreements (SLAs).

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitbuy accepts CAD via Interac e-Transfer (minimum around $20, processed typically within 24 hours) and bank wire transfers (higher minimums around $10,000 with 2–3 business days for processing); deposits by e-wallets or cards aren’t supported.

ChangeNOW facilitates fiat-to-crypto purchases through third-party partners such as Simplex, Transak, and Guardarian, enabling payment via Visa/MasterCard, Apple/Google Pay, SEPA, SWIFT, PIX, Revolut, and more. Minimum purchase amounts typically start around $50 (or equivalent), with no firm maximum on classic exchanges, and most transactions finalize within minutes though timing can vary by provider and method.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitbuy requires full KYC from all users—there’s no tier without verification; limits are applied based on investor classification (Basic, Retail, Eligible, Accredited), where only certain tokens or profiles are exempt from annual purchase caps.

ChangeNOW generally operates registration-free and KYC-free for smaller transactions, but it may prompt identity verification via its third-party partner if transactions are large or flagged. Completing KYC under the Pro tier unlocks higher transaction and withdrawal limits, rate advantages, and additional Pro features, with verification typically processed in minutes.

Withdrawals

Crypto withdrawals are allowed across various networks with dynamic network-based fees; fiat withdrawals via Interac and wires follow the relevant limits and timelines, with no support for TRC20/BEP20 network options.

On-chain crypto withdrawals occur across supported networks—like ERC-20, TRC-20, BEP-20, etc.—and are processed in real time based on network conditions; there are no preset withdrawal limits for classic exchanges, though Pro users may benefit from elevated thresholds.

Customer Support

Bitbuy offers support via email and ticket system accessible through their Help Center, generally responding within a day—but there’s no live chat or phone support channel.

ChangeNOW offers 24/7 customer support via live chat and email/ticket systems, backed by a comprehensive help center. Response times are generally quick (particularly via live chat), and its self-help knowledge base covers most common topics—though dedicated response patience may vary depending on case complexity.

Languages & Localization

The interface is natively English; fees are displayed solely in CAD—there’s no EUR or USD display option, and all operations comply strictly with Canadian regulatory standards.

The platform supports multiple languages (around 15) and displays pricing in common fiat formats (€, $, etc.), offering localized experiences in many regions; however, availability of features and compliance may differ by jurisdiction.

App Quality & Stability

The Bitbuy mobile app for iOS and Android is well-regarded for its ease of use and timely updates, though some users report occasional performance or stability concerns on Android.

The ChangeNOW mobile apps are available on Android and iOS and deliver a streamlined experience for swaps; while formal crash-rate data isn’t public, user rankings are strong (around 4.7–4.8/5 on app stores), and the app receives regular updates to enhance performance and fix bugs.

Experience, Performance & Ecosystem

UX/UI

Bitbuy offers a streamlined “Express” mode that’s ideal for novices thanks to its simplicity, while the “Pro Trade” interface unlocks advanced tools and charting—making it easy for users to transition from basic to more sophisticated trading as they grow in confidence.

The platform features a clean, intuitive interface ideal for beginners—swaps proceed in just a few clicks—while the Pro tier introduces a richer dashboard with transaction history, analytics, cashback tracking, and more advanced features tailored to power users

Performance

The platform is known for a stable experience with minimal delays on routine trades; though during peak volatility or bull-market surges, users have occasionally observed minor order latency and extended verification waits, especially during high signup spikes.

ChangeNOW delivers near-instant swap execution thanks to its aggregator model, even during volatile periods; KYC processing within Pro remains efficient, and there’s no known backlog during bull-market surges.

Education

Bitbuy furnishes a rich educational hub featuring guides, tax breakdowns, and security tutorials, yet lacks a hands-on demo or simulator environment, and all materials are presented primarily in English without Spanish-language support.

While there’s no formal academy or simulation tools, ChangeNOW provides educational articles (especially via its blog) covering topics like crypto strategy and security practices—though Spanish content appears limited

Community

Bitbuy maintains a referral program to reward users for bringing in new traders, but it doesn’t foster a public community hub, nor does it host official Discord or Telegram groups—relying instead on its blog and support channels for outreach.

Community engagement centers around Telegram, Twitter Spaces AMAs, and blogs; additionally, ChangeNOW rewards referrals with customizable affiliate links offering commission—developers and partners can integrate swaps via widget, API, or bot for seamless referrals

Integrations

The Pro interface is baked with native TradingView charting for technical analysis, plus API access for external bots and automations, though there’s no direct integration with tax preparation or accounting platforms.

ChangeNOW offers a robust API with 99.99% uptime and sub-second response times, enabling integration into bots, widgets, or partner platforms; while there’s no native TradingView or tax tool, users can export swap history via CSV for external accounting or analytics

Who Each One Is Best For

Bitbuy is a standout choice for Canadian investors who value regulatory clarity, security, and intuitive progression from beginner to advanced trading, but it may fall short for power users seeking demo tools, multilingual instruction, deeper integrations, or broader community engagement.

The platform shines for users who seek fast, private, no-frills crypto swaps—regular users will appreciate the simplicity of the Lite experience, while frequent traders and businesses benefit from Pro’s added tools, cashback, loans, and AML features.