Bitbuy vs Coinsbank: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitbuy and Coinsbank This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitbuy

Coinsbank

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Canada

Yes

United Kingdom

United States

Yes

Europe

Yes

Latin America

India

China

Yes

Canada

Yes

United Kingdom

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Bitbuy is ideal if:

Great for Canadian beginners — Bitbuy offers a secure, intuitive Express platform that makes getting started with crypto fast and simple.
Suitable for semi-experienced traders — The Pro Trade interface delivers advanced charting and order tools without overwhelming complexity.
Strong regulatory and security setup — Built for reliability, it operates under Canadian oversight with features like cold storage and third-party auditing, giving peace of mind.

Coinsbank is ideal if:

All-in-one crypto hub: Combines wallet, exchange, merchant gateway, and crypto-linked debit cards—great if you value integrated tools under one roof.
Fiat and card convenience: Supports multiple fiat currencies and offers debit cards with instant crypto conversion—ideal if you frequently spend or manage fiat alongside crypto.
Beginner-friendly and secure: Features a clean, intuitive interface with mobile support and strong security (2FA, cold storage)—well-suited for new users prioritizing ease of use.

Bitbuy isn’t ideal if:

Not for global users — Bitbuy serves only Canadian residents, so anyone outside Canada won’t be able to access the platform.
Limited coin selection — Only offers a curated set of well-known cryptos, making it unsuitable if you want exotic or niche altcoins.
No advanced or passive tools — Lacks features like derivatives, leverage, margin, staking, or investment programs for more dynamic strategies.

Coinsbank isn’t ideal if:

Limited crypto variety: Only supports a handful of major coins—may frustrate users seeking diverse altcoin options.
Regulatory ambiguity: Licensed in Belize but with unclear regional oversight—less appealing if you prefer exchanges with transparent local regulation.
Spotty user feedback: Mixed to negative reviews and inconsistent support response—might concern anyone valuing reliable, responsive customer service.

Fees & Total Costs

Spot Maker/Take

Bitbuy does not offer tiered pricing or native-token discounts; Express trades use a built-in spread instead of explicit fees, while Pro trades have a simple flat maker/taker rate around half a percent each.

CoinsBank applies a flat 0.20% maker and 0.50% taker fee regardless of trading volume, with no discounts linked to holding a native token.

Futures/Derivatives

Bitbuy doesn’t support any futures or derivatives trading, so maker, taker, or funding costs for these aren’t applicable.

CoinsBank does not currently offer futures or derivatives trading, so maker/taker fees and funding costs are not applicable.

Average Spreads on Liquid Pairs

While Bitbuy doesn’t list spreads in conventional terms for those USD-pegged pairs, its Express trades embed a typical markup in the range of mid-single digits in basis points, reflecting the convenience rather than live order-book spreads.

While precise spreads aren’t publicly stated, CoinsBank’s flat trading fee structure suggests that the spread is integrated into the market price and remains modest but slightly higher compared to low-fee platforms.

Fiat Deposits & Withdrawals

Fiat deposits are free via Interac e-Transfer or bank wire, and withdrawals via Interac normally cost a modest flat amount and arrive within 1–2 business days, with wires carrying a small percentage markup.

CoinsBank accepts fiat via wire transfer and credit card, with the processing time depending on method; fees are present but not clearly disclosed, and delays may occur depending on the payment channel.

On-chain Withdrawals

Withdrawals of crypto like BTC and ETH use dynamic fees tied to network demand, while certain assets—such as XRP, LTC, BCH, XLM—are free to withdraw on-chain.

Cryptocurrency withdrawals like BTC are charged a fixed fee (for example, 0.005 BTC), instead of variable “dynamic” network fees, and similar structure likely applies to ETH, TRX, etc., though amounts aren’t explicitly listed.

Hidden Costs

Bitbuy applies an FX spread when converting between CAD and USD-denominated coins, charges no inactivity fees, and doesn’t upsell expedited KYC—a fairly transparent cost model overall.

Some potential extra costs can include currency conversion spreads, possible fees for expedited KYC, and inactivity charges, though details are not prominently disclosed or standardized on the platform.

Real-World Cost Example: “€500 BTC

If you purchased €500 worth of BTC via Express Trade, your cost would include the embedded spread (~0.5–1.5 %), then a dynamic on-chain network fee at withdrawal—so you’d pay the spread margin plus the miner fee at the time, with no extra platform markup.

If you buy €500 of BTC, you’d pay the 0.50% taker fee, plus absorb any market spread and possibly incur a fiat funding fee and fixed BTC withdrawal cost, though exact numbers shift with exchange rates and the selected withdrawal method.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitbuy lists approximately 60 cryptocurrencies, offering a modest selection that includes major coins but lacks deep altcoin variety; around 28 trading pairs are active, dominated by top-volume assets like BTC, ETH, ADA, SOL, DOT, and MATIC.

CoinsBank supports four cryptocurrencies—Bitcoin, Ethereum, Litecoin, and Ripple—pairings are limited to these major assets, with only top volume pairs offered, so the total and top-20 breakdown mirrors each other.

Product Range

Bitbuy supports only spot trading and a staking product—no margin, perps, options, ETFs, lending, copy trading, grid bots, or automatic DCA features are available.

CoinsBank focuses on spot trading only, without margin, futures/perpetuals, options, ETFs, staking, lending, copy-trading, grid bots, or automated DCA strategies—their offering remains straightforward and singular.

Liquidity

While exact figures aren’t publicly available, the platform’s primarily Canadian user base suggests moderate liquidity with sufficient depth for typical retail trades in BTC and ETH, though volume trails large global exchanges.

Liquidity data, including precise 24-hour volumes or depth metrics for BTC/ETH, isn’t publicly disclosed on the platform, suggesting moderate liquidity but without publicly accessible indicators.

Tools

Bitbuy’s Pro Trade interface includes limit and market orders (plus OCO-style functionality via stop/limit combos), integrated TradingView charts, and API access—but it doesn’t offer price alerts or native WebSocket streaming.

The platform offers essential tools—limit orders, stop-loss, take-profit (OCO-style) and real-time charts—but lacks advanced alert systems, built-in TradingView, or public API/websocket access.

Geographic Restrictions by Product

All Bitbuy services—including staking and spot trading—are exclusively available to Canadian residents; no products or features are offered to users living outside Canada.

CoinsBank allows access to the same basic spot trading services across supported regions, with no explicit geographic restrictions detailed for trading products like derivatives (which are simply not offered).

Innovation

Bitbuy doesn’t provide launchpad or launchpool services, and its staking setup follows a locked model tied to network bonding and unbonding periods, with no flexible-earn alternatives in place.

Current innovation tools like launchpad, launchpool, flexible or locked earn products are not part of CoinsBank’s offering, as the platform maintains a more traditional and minimalistic functionality set.

Security, Regulation & Custody

Operating Entity & Jurisdiction

The platform operates under Coinsquare Capital Markets Ltd (CCML), a Canadian CIRO-regulated brokerage, and Bitbuy Technologies Inc. is also overseen by the Ontario Securities Commission—all anchored in Toronto since around 2016.

CoinsBank is reportedly operated by CoinsBank LP (financial services via XBIT Ltd), said to be registered in Belize, with historical ties to a UK-based entity and offices in Edinburgh, though verifiable details remain opaque.

Licenses/Registration

Bitbuy holds a Money Services Business (MSB) registration with FINTRAC, CIRO dealer and marketplace member status via CCML, and limited dealer approval from the OSC—making it one of Canada’s most formally regulated crypto platforms.

Despite claims of FCA authorization under license number 182110, investigative reviews indicate that this license belongs to an unrelated entity, meaning CoinsBank lacks legitimate regulation in the UK, EU, or other formal jurisdictions.

Custody

own vs third-party; Proof of Reserves; audits; cold storage

CoinsBank appears to self-custody user assets, with no public evidence of Proof of Reserves, independent audits, or clear disclosure of cold storage percentage figures.

Insurance & Protection Funds

They leverage BitGo’s institutional insurance, hold a financial institution bond over fiat deposits, and carry additional crime-theft coverage atop the standard custody insurance.

The platform does not advertise any formal insurance coverage or dedicated user protection funds to safeguard customer holdings in case of loss or breach.

Incident History

Bitbuy has not suffered any known hacks or major security breaches, nor has it faced regulatory sanctions—indicating a clean operational track record to date.

Available public data does not show documented incidents such as hacks or regulatory penalties, though several user complaints question the platform’s transparency and reliability.

Risk Controls

The platform enforces strong protections including two-factor authentication, ISO/SOC-compliant infrastructure, routine audits, and closed-source core systems; it also supports API access with granular controls.

CoinsBank has historically offered basic security mechanisms such as multi-signature wallets and user-held keys, but doesn’t broadly advertise more advanced controls like whitelisting, dedicated anti-phishing tools, multiple sub-accounts, or detailed API permissioning.

Transparency

Bitbuy publishes a Trust Centre showing daily asset balances and trading volumes, delivers annual Proof-of-Reserves audits, and offers access to financial summaries upon request—providing a high level of openness.

The platform does not publish routine transparency reports, nor does it share on-chain wallet addresses or formal SLAs, making their operational transparency limited.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitbuy accepts CAD via Interac e-Transfer (minimum around $20, processed typically within 24 hours) and bank wire transfers (higher minimums around $10,000 with 2–3 business days for processing); deposits by e-wallets or cards aren’t supported.

CoinsBank supports fiat deposits via bank transfers, credit/debit cards, and internal wallet transfers, with no clearly published deposit minimums, maximums, or exact processing times—methods appear functional but fees and limits are not transparently detailed.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitbuy requires full KYC from all users—there’s no tier without verification; limits are applied based on investor classification (Basic, Retail, Eligible, Accredited), where only certain tokens or profiles are exempt from annual purchase caps.

CoinsBank requires identity verification for fiat operations, but does not clearly define tiered KYC levels or associated limits; users may need to complete basic KYC to access deposit or withdrawal functions.

Withdrawals

Crypto withdrawals are allowed across various networks with dynamic network-based fees; fiat withdrawals via Interac and wires follow the relevant limits and timelines, with no support for TRC20/BEP20 network options.

Cryptocurrency withdrawals use fixed fees (e.g., 0.005 BTC), with no indication of minimums, maximums, or supported blockchains beyond major ones like BTC or ETH, and timing details are not explicitly shared.

Customer Support

Bitbuy offers support via email and ticket system accessible through their Help Center, generally responding within a day—but there’s no live chat or phone support channel.

Support is available via 24/7 live chat, email, and phone, with a mobile app and web knowledge base; however, actual response times aren’t promised or documented.

Languages & Localization

The interface is natively English; fees are displayed solely in CAD—there’s no EUR or USD display option, and all operations comply strictly with Canadian regulatory standards.

The platform is primarily offered in English, displays prices in fiat like EUR and USD, but does not appear to offer localized content tailored to specific regions or currencies.

App Quality & Stability

The Bitbuy mobile app for iOS and Android is well-regarded for its ease of use and timely updates, though some users report occasional performance or stability concerns on Android.

CoinsBank’s mobile app for iOS and Android is designed to be secure and user-friendly, employs data encryption, and enables instant transfers—but hard metrics like stability, crash frequency, or recent updates are not publicly detailed.

Experience, Performance & Ecosystem

UX/UI

Bitbuy offers a streamlined “Express” mode that’s ideal for novices thanks to its simplicity, while the “Pro Trade” interface unlocks advanced tools and charting—making it easy for users to transition from basic to more sophisticated trading as they grow in confidence.

CoinsBank offers a clean, intuitive interface with minimal clutter, making it approachable for beginners; however, it does not differentiate between “Lite” or “Pro” versions, so all users interact with a single unified platform experience.

Performance

The platform is known for a stable experience with minimal delays on routine trades; though during peak volatility or bull-market surges, users have occasionally observed minor order latency and extended verification waits, especially during high signup spikes.

With a streamlined UI and centralized infrastructure, order execution is generally smooth, though there’s sparse feedback on slowdowns during high-volatility or during Bull Market KYC surges—meaning performance may vary under extreme conditions.

Education

Bitbuy furnishes a rich educational hub featuring guides, tax breakdowns, and security tutorials, yet lacks a hands-on demo or simulator environment, and all materials are presented primarily in English without Spanish-language support.

The platform doesn’t feature a built-in learning academy, demo environment, or Spanish-language educational materials, so users looking for guided tutorials or localized crypto content may need external resources.

Community

Bitbuy maintains a referral program to reward users for bringing in new traders, but it doesn’t foster a public community hub, nor does it host official Discord or Telegram groups—relying instead on its blog and support channels for outreach.

CoinsBank engages its audience through unique community experiences like blockchain-themed cruises and supports multilingual channels via WhatsApp, Telegram, WeChat, and referrals, though it lacks traditional forums or dedicated Discord groups.

Integrations

The Pro interface is baked with native TradingView charting for technical analysis, plus API access for external bots and automations, though there’s no direct integration with tax preparation or accounting platforms.

The platform operates primarily as a standalone crypto solution with no native TradingView integration, external trading bots, tax reporting features, or accounting integrations—keeping the focus on core functionality.

Who Each One Is Best For

Bitbuy is a standout choice for Canadian investors who value regulatory clarity, security, and intuitive progression from beginner to advanced trading, but it may fall short for power users seeking demo tools, multilingual instruction, deeper integrations, or broader community engagement.

CoinsBank is best for users who want a consolidated crypto wallet, exchange, and spending card all in one place with straightforward usability, whereas more advanced traders or educators may find it lacking in trading sophistication or educational support.