Bitbuy vs Zebpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitbuy and Zebpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitbuy

Zebpay

⚠️ We look for what’s best for you.

₿ Getting into crypto? With eToro you can start in minutes: buy/sell top coins, set recurring buys, track markets, and use Social/CopyTrader features.

👉 Start here and explore the crypto offer.

Available Countries

United States

Europe

Latin America

India

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Thinking about starting with crypto? This is for you.

In select regions, eToro offers a $10 welcome bonus when you open an account today.*

🎯 An account built to help you start with crypto—without the hassle.

➕ Buy and sell top cryptocurrencies in minutes

➕ Recurring buys, price alerts, and advanced charts

➕ Social/CopyTrader™ to follow experienced investors

➕ One of the largest and most trusted platforms worldwide

Limited-time promotion — still available.

*Offer subject to terms, eligibility and regional availability. Don’t invest unless you’re prepared to lose all the money you invest.

Bitbuy is ideal if:

Great for Canadian beginners — Bitbuy offers a secure, intuitive Express platform that makes getting started with crypto fast and simple.
Suitable for semi-experienced traders — The Pro Trade interface delivers advanced charting and order tools without overwhelming complexity.
Strong regulatory and security setup — Built for reliability, it operates under Canadian oversight with features like cold storage and third-party auditing, giving peace of mind.

Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

Bitbuy isn’t ideal if:

Not for global users — Bitbuy serves only Canadian residents, so anyone outside Canada won’t be able to access the platform.
Limited coin selection — Only offers a curated set of well-known cryptos, making it unsuitable if you want exotic or niche altcoins.
No advanced or passive tools — Lacks features like derivatives, leverage, margin, staking, or investment programs for more dynamic strategies.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

Fees & Total Costs

Spot Maker/Take

Bitbuy does not offer tiered pricing or native-token discounts; Express trades use a built-in spread instead of explicit fees, while Pro trades have a simple flat maker/taker rate around half a percent each.

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Futures/Derivatives

Bitbuy doesn’t support any futures or derivatives trading, so maker, taker, or funding costs for these aren’t applicable.

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Average Spreads on Liquid Pairs

While Bitbuy doesn’t list spreads in conventional terms for those USD-pegged pairs, its Express trades embed a typical markup in the range of mid-single digits in basis points, reflecting the convenience rather than live order-book spreads.

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

Fiat Deposits & Withdrawals

Fiat deposits are free via Interac e-Transfer or bank wire, and withdrawals via Interac normally cost a modest flat amount and arrive within 1–2 business days, with wires carrying a small percentage markup.

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

On-chain Withdrawals

Withdrawals of crypto like BTC and ETH use dynamic fees tied to network demand, while certain assets—such as XRP, LTC, BCH, XLM—are free to withdraw on-chain.

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Hidden Costs

Bitbuy applies an FX spread when converting between CAD and USD-denominated coins, charges no inactivity fees, and doesn’t upsell expedited KYC—a fairly transparent cost model overall.

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

Real-World Cost Example: “€500 BTC

If you purchased €500 worth of BTC via Express Trade, your cost would include the embedded spread (~0.5–1.5 %), then a dynamic on-chain network fee at withdrawal—so you’d pay the spread margin plus the miner fee at the time, with no extra platform markup.

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitbuy lists approximately 60 cryptocurrencies, offering a modest selection that includes major coins but lacks deep altcoin variety; around 28 trading pairs are active, dominated by top-volume assets like BTC, ETH, ADA, SOL, DOT, and MATIC.

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

Product Range

Bitbuy supports only spot trading and a staking product—no margin, perps, options, ETFs, lending, copy trading, grid bots, or automatic DCA features are available.

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

Liquidity

While exact figures aren’t publicly available, the platform’s primarily Canadian user base suggests moderate liquidity with sufficient depth for typical retail trades in BTC and ETH, though volume trails large global exchanges.

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

Tools

Bitbuy’s Pro Trade interface includes limit and market orders (plus OCO-style functionality via stop/limit combos), integrated TradingView charts, and API access—but it doesn’t offer price alerts or native WebSocket streaming.

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

Geographic Restrictions by Product

All Bitbuy services—including staking and spot trading—are exclusively available to Canadian residents; no products or features are offered to users living outside Canada.

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

Innovation

Bitbuy doesn’t provide launchpad or launchpool services, and its staking setup follows a locked model tied to network bonding and unbonding periods, with no flexible-earn alternatives in place.

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

Security, Regulation & Custody

Operating Entity & Jurisdiction

The platform operates under Coinsquare Capital Markets Ltd (CCML), a Canadian CIRO-regulated brokerage, and Bitbuy Technologies Inc. is also overseen by the Ontario Securities Commission—all anchored in Toronto since around 2016.

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

Licenses/Registration

Bitbuy holds a Money Services Business (MSB) registration with FINTRAC, CIRO dealer and marketplace member status via CCML, and limited dealer approval from the OSC—making it one of Canada’s most formally regulated crypto platforms.

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

Custody

own vs third-party; Proof of Reserves; audits; cold storage

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

Insurance & Protection Funds

They leverage BitGo’s institutional insurance, hold a financial institution bond over fiat deposits, and carry additional crime-theft coverage atop the standard custody insurance.

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

Incident History

Bitbuy has not suffered any known hacks or major security breaches, nor has it faced regulatory sanctions—indicating a clean operational track record to date.

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

Risk Controls

The platform enforces strong protections including two-factor authentication, ISO/SOC-compliant infrastructure, routine audits, and closed-source core systems; it also supports API access with granular controls.

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

Transparency

Bitbuy publishes a Trust Centre showing daily asset balances and trading volumes, delivers annual Proof-of-Reserves audits, and offers access to financial summaries upon request—providing a high level of openness.

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitbuy accepts CAD via Interac e-Transfer (minimum around $20, processed typically within 24 hours) and bank wire transfers (higher minimums around $10,000 with 2–3 business days for processing); deposits by e-wallets or cards aren’t supported.

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitbuy requires full KYC from all users—there’s no tier without verification; limits are applied based on investor classification (Basic, Retail, Eligible, Accredited), where only certain tokens or profiles are exempt from annual purchase caps.

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

Withdrawals

Crypto withdrawals are allowed across various networks with dynamic network-based fees; fiat withdrawals via Interac and wires follow the relevant limits and timelines, with no support for TRC20/BEP20 network options.

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Customer Support

Bitbuy offers support via email and ticket system accessible through their Help Center, generally responding within a day—but there’s no live chat or phone support channel.

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Languages & Localization

The interface is natively English; fees are displayed solely in CAD—there’s no EUR or USD display option, and all operations comply strictly with Canadian regulatory standards.

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

App Quality & Stability

The Bitbuy mobile app for iOS and Android is well-regarded for its ease of use and timely updates, though some users report occasional performance or stability concerns on Android.

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

Experience, Performance & Ecosystem

UX/UI

Bitbuy offers a streamlined “Express” mode that’s ideal for novices thanks to its simplicity, while the “Pro Trade” interface unlocks advanced tools and charting—making it easy for users to transition from basic to more sophisticated trading as they grow in confidence.

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

Performance

The platform is known for a stable experience with minimal delays on routine trades; though during peak volatility or bull-market surges, users have occasionally observed minor order latency and extended verification waits, especially during high signup spikes.

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

Education

Bitbuy furnishes a rich educational hub featuring guides, tax breakdowns, and security tutorials, yet lacks a hands-on demo or simulator environment, and all materials are presented primarily in English without Spanish-language support.

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

Community

Bitbuy maintains a referral program to reward users for bringing in new traders, but it doesn’t foster a public community hub, nor does it host official Discord or Telegram groups—relying instead on its blog and support channels for outreach.

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

Integrations

The Pro interface is baked with native TradingView charting for technical analysis, plus API access for external bots and automations, though there’s no direct integration with tax preparation or accounting platforms.

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

Who Each One Is Best For

Bitbuy is a standout choice for Canadian investors who value regulatory clarity, security, and intuitive progression from beginner to advanced trading, but it may fall short for power users seeking demo tools, multilingual instruction, deeper integrations, or broader community engagement.

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.