Bitfinex vs Orbix: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitfinex and Orbix This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitfinex

Orbix

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Europe

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China

Canada

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United Kingdom

Yes

United States

Europe

Latin America

India

China

Canada

United Kingdom

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Bitfinex is ideal if:

Powerful tools for pros – If you're an experienced crypto trader who values advanced order types, deep liquidity, and customization, Bitfinex offers a feature-rich environment tailored to your needs.
Custom trading setups – With strong API options and advanced charting (including TradingView integration), it’s excellent for algorithmic strategies and fine-tuned technical analysis.
Less beginner-friendly – If you're new to crypto or prefer ultra-simple interfaces and built-in safety nets, this platform’s complexity might feel overwhelming.

Orbix is ideal if:

Streamlined and intuitive platform Orbix prioritizes simplicity and ease of use, with a clean interface, mobile app, and user-friendly tools like Wallet Lock and real-time price alerts.
Strong local credibility in Thailand Regulated by Thailand’s SEC and backed by a prudent coin-selection process, Orbix offers a sense of trust and compliance within its home market.
Layered security for peace of mind Implements advanced measures—such as ISO-certified infrastructure, encryption, and two-factor authentication—to secure user assets and data.

Bitfinex isn’t ideal if:

Prefer intuitive platforms – If you value ultra-simple design and guided onboarding, more beginner-oriented exchanges may feel more approachable.
Operate within strict compliance zones – If you're in heavily regulated regions, alternatives with clear compliance and licensing may better suit your needs.
Seek full insurance transparency – If knowing your funds are protected by explicit insurance or regularly published reserves matters, this platform’s limited disclosures might be a drawback.

Orbix isn’t ideal if:

Limited asset variety Orbix supports only around 33 cryptocurrencies, which may restrict trading choices compared to more expansive platforms.
No advanced or passive features It currently offers no margin, futures, staking, or copy-trading options, limiting portfolio-building flexibility.
Support delays under pressure While help is available 24/7, response times can lag during peak activity, which could be frustrating in time-sensitive situations.

Fees & Total Costs

Spot Maker/Take

Maker and taker spot fees decrease as trading volume grows, and holding the exchange’s native token grants additional reductions, making fees more favorable for high-volume and token-holding users.

Spot fees are flat, around 0.25% for both maker and taker, with modest volume-based discounts for high-volume traders—no native-token fee reduction program is mentioned.

Futures/Derivatives

Derivatives trading carries tiered maker/taker fees and incorporates periodic funding payments; higher volume and native token holdings can lead to reduced trading costs.

Orbix does not offer futures or derivatives trading, so there are no associated maker, taker, or funding costs.

Average Spreads on Liquid Pairs

On highly liquid pairs like BTC/USDT and ETH/USDT, spreads remain tight due to deep order books, offering competitive trading conditions for informed market participants.

Typical bid–ask spreads hover around 1%, reflecting moderate liquidity even in major pairs like BTC/USDT or ETH/USDT.

Fiat Deposits & Withdrawals

Fiat transactions are handled via bank wires and select payment platforms, with modest percentage fees and set minimums; processing time varies from same-day (via express services) to several business days for standard transfers.

You can deposit via bank transfer, credit/debit card, or crypto—with deposits generally free and fiat withdrawals incurring a small flat fee (e.g., ~20 THB), while processing times range from same day up to a few business days.

On-chain Withdrawals

Crypto withdrawals typically impose flat network-based fees per token, varying across chains, though some tokens may carry zero withdrawal fees depending on network costs and exchange policies.

Crypto withdrawals are charged per network, such as a fixed ~0.0005 BTC for Bitcoin, with other chains like Ethereum or TRON likely following similarly static network-based fee structures.

Hidden Costs

Beyond visible fees, users may face additional charges like conversion spreads when funding in non-base currencies, higher rates for express services, or optional costs tied to expedited KYC or funding recovery.

There are no overt hidden charges to be aware of—standard trading and network fees apply, and there’s no mention of inactivity, express-KYC, or conversion surcharges beyond typical exchange operations.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would involve a trading fee and a minor spread, followed by a token withdrawal fee—altogether forming a modest combined cost relative to the transaction size.

Buying €500 worth of BTC would incur roughly 0.25% trading fee, a ~1% spread cost, and then a small fixed network withdrawal fee—meaning your €500 results in slightly less BTC plus a minor deduction when withdrawing, all based on standard rates, not promotional or variable offers.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitfinex offers well over 100 cryptocurrencies and hundreds of trading pairs in total; in its top-20 by volume list, you’ll typically see major combos like BTC/USD, ETH/USD, USDT/USD, SOL/USD, XRP/USD, among others—reflecting the most actively traded liquid markets.

Orbix offers around 33 to 41 cryptocurrencies, with a similar number of trading pairs; the top 20 by volume include major tokens like BTC, ETH, USDT, ADA, DOGE, SOL, XRP, DOT, and others—as reflected in their most traded pairs list.

Product Range

Bitfinex delivers a wide suite of instruments—spot, margin (peer-to-peer funded), perpetuals, and options (via Thalex integration), along with staking/earn, lending, OTC, paper trading, scaled orders for automated strategies, but it currently doesn’t offer crypto ETFs, copy-trading, grid bots, or auto-DCA features.

Orbix currently supports only spot trading, with no margin, perpetuals, options, crypto ETFs, staking/earn, lending, copy-trading, grid bots, or automated DCA features available.

Liquidity

The exchange handles strong 24-hour volumes across BTC and ETH, running into hundreds of millions in USD, carrying very deep order books that support high-volume executions with minimal slippage.

Trading volume is modest—typically in the low six figures (e.g., ~$100K–$600K USD), with average bid-ask spreads around 1%, indicating moderate liquidity in BTC/ETH markets.

Tools

Advanced tooling is a strong suit—Bitfinex supports diverse order types (limit, market, stop, stop-limit, fill-or-kill, scaled), price alerts, sophisticated charting (including in-platform TradingView), plus REST and WebSocket APIs.

The platform includes market and limit orders, plus stop-like features (e.g., OCO functionality), along with real-time charts, basic alerts, and public API support—but no native TradingView tool.

Geographic Restrictions by Product

Some advanced offerings like derivatives and margin may be restricted in regions with stringent regulation, meaning availability can vary depending on your country’s compliance framework.

Certain markets—such as the United States, China, Iran, Iraq, and similar regions—may face access restrictions, limiting availability of services in those jurisdictions.

Innovation

While Bitfinex doesn’t run a launchpad or launchpool, it does offer flexible and locked earning options via staking and lending, along with innovative functions like scaled order execution and demo (paper) trading to support strategic development.

Orbix currently lacks common innovation modules like launchpad, launchpool, flexible vs locked “earn” options, or other high-growth DeFi-style offerings—its design remains focused on core, regulated spot trading.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitfinex is operated by iFinex Inc., a private company registered in the British Virgin Islands, founded in 2012, which handles global crypto trading with its legal base set offshore.

Orbix operates under Orbix Trade Co., Ltd., founded in March 2017, headquartered in Bangkok, and is a subsidiary of Unita Capital within the Kasikornbank group, giving it strong institutional backing.

Licenses/Registration

The platform operates under VASP frameworks, but has not explicitly confirmed MiCA (EU Crypto-Asset Service Provider) compliance yet, which may become relevant as the EU’s regulatory transition continues.

The exchange is licensed by Thailand’s Ministry of Finance and is regulated by the Securities and Exchange Commission (SEC) of Thailand, with full compliance to local regulatory standards for digital asset trading.

Custody

Bitfinex stores the vast majority—around 99.5%—of user funds in multi-signature cold wallets leveraging distributed hardware modules; there’s no public proof-of-reserves or audit reports readily visible.

Orbix employs its own custodial infrastructure, including Orbix Custodian (launching in March 2025), offering cold storage using FIPS 140-2 Level 4 HSM encryption via IBM, underscoring their commitment to secure key management.

Insurance & Protection Funds

Insurance coverage is not prominently featured, and the exchange doesn’t offer a dedicated user protection fund, leaving recovery largely dependent on internal policies or ad-hoc compensation.

The platform maintains insured custody under its regulated framework, but there’s no mention of third-party insurance or dedicated protection funds beyond insuring client assets under its regulated operations.

Incident History

In 2016, Bitfinex suffered a major hack where over 119,000 BTC were stolen and later recovered; subsequent recovery involved issuing tokens to affected users and full reimbursement within months, and the platform’s related entity settled legal scrutiny in 2021 over operational transparency.

There have been no major publicized security breaches, trading suspensions, asset freezes, or regulatory fines, suggesting a clean operational record to date under SEC supervision.

Risk Controls

Strong security features include universal 2FA/U2F, IP-based monitoring, withdrawal address whitelisting, granular API permissions, real-time login alerts, and behavior-based suspicious activity detection.

Orbix deploys strong safeguards including two-factor authentication, SSL encryption, cold storage, regular penetration testing, and security auditing, offering robust protection for user accounts and assets.

Transparency

Despite operational depth, Bitfinex does not routinely publish monthly financial or reserve reports, nor maintain a publicly accessible wallet on-chain or formal service-level agreements for users.

While detailed monthly reports or SLA commitments aren’t publicly emphasized, the platform underscores its adherence to ISO standards (ISO 27001, 27701, 22301) and regulated oversight, helping offer transparency through established operational benchmarks.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitfinex accepts fiat via bank wire, credit/debit cards, and stablecoin on-ramps, with high minimums (e.g., $10,000 USD/EUR/GBP, ¥1,000,000 JPY), while SEPA transfers via OpenPayd impose no limit but charge a small per-transaction fee; processing ranges from nearly instantaneous (OpenPayd) to several business days for wires.

Orbix supports Thai Baht deposits primarily via bank (wire) transfers; deposit times range from under 24 h for domestic transfers to up to 7 days for international ones, and credit/debit card or e-wallet options are not supported.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitfinex requires verification to enable functions

Identity verification is required via mobile (facial recognition/K+ authentication), without publicly segmented tiers; full KYC unlocks standard fiat and crypto functionality, though precise tier levels and limits aren’t disclosed.

Withdrawals

Crypto withdrawals require a minimum equivalent of about $5, support multiple networks (ERC20, TRC20, BEP-20, etc.), and fees adjust dynamically per network conditions, typically completing within hours.

Withdrawals can be made across supported blockchains with network-based fees and minimums per asset; processing typically follows established manual and blockchain confirmation workflows, with no explicit per-network limit or speed details published.

Customer Support

Users can access 24/7 email support, occasional live chat, and a comprehensive help center; however, user reports indicate response quality varies, with some praising responsiveness and others experiencing delays or ticket resolution issues.

Orbix provides 24/7 support via live chat, email, phone, and ticketing, with a help-center/FAQ section and responsive but occasionally delayed assistance during peak periods.

Languages & Localization

The platform operates primarily in English but also offers support materials and interface options in languages like Chinese, Spanish, Russian, Portuguese, and Turkish, with pricing shown in major fiat currencies and limited local regulatory disclosures.

The platform is fully localized in Thai and English, displays fees and balances in THB, and aligns its interface and compliance with local Thai regulatory expectations.

App Quality & Stability

The mobile app mirrors the web interface, offering real-time tools; however, user feedback points to occasional performance lags or crashes, suggesting app optimization could improve responsiveness and reliability.

The Orbix mobile app is designed to be intuitive and stable, featuring real-time price alerts, Wallet Lock with facial verification, and ongoing performance improvements—user feedback indicates it is generally smooth with minimal crashes.

Experience, Performance & Ecosystem

UX/UI

Bitfinex offers both a simplified Lite mode for quick access, basic trades, and fast pay features, and a full-featured Pro mode with comprehensive tools and layout customization, which means beginners can start simple and upgrade gradually as they gain confidence.

Orbix features an intuitive, beginner-friendly interface with a single, consistent mode rather than separate “Lite” or “Pro” versions—allowing most users to get started quickly without complexity.

Performance

The platform is designed for speed and low latency, reinforced by its high-performance API infrastructure, though during explosive market moves or bull runs, some users may face delayed order execution or occasional KYC processing delays.

The platform is engineered for fast order execution with no notable downtimes during volatile periods; KYC processing remains generally steady even during strong market rallies, maintaining a smooth user flow.

Education

Bitfinex includes educational content integrated through TradingView’s resources, plus paper trading and help articles, but dedicated multi-language academies or Spanish tutorials are more limited compared to some other exchanges.

While Orbix offers timely crypto updates and tutorials through its blog, it does not provide a dedicated academy, demo accounts, or Spanish-language materials—leaning more on straightforward guides rather than structured educational programs.

Community

The exchange maintains an active community via its blog, social channels, Pulse feed, and an affiliate/referral program, though it doesn’t run official Discord or Telegram groups directly from its site.

Orbix actively fosters a Thai-based community via social media and support channels, provides 24/7 chat support, and runs referral promotions, but it does not operate an official Discord or Telegram discussion group.

Integrations

Native TradingView charting is built into the platform offering over 100 indicators, and the robust API enables external bot and trading tool integrations, though first-party tax or accounting tool support is not overtly promoted.

The platform delivers essential tools like real-time charts and API access but lacks deeper integrations such as TradingView embedding, external trading bots, or dedicated tax/accounting support.

Who Each One Is Best For

Bitfinex is ideal for serious crypto traders and technical strategists who value speed, customization, and advanced features—while casual or novice users may find it powerful but slightly overwhelming without guided onboarding. Let me know if you’d like to dive deeper into any area—I’m ready when you are!

Orbix is best suited for casual or entry-level crypto traders in Thailand—especially those seeking a regulated, secure platform with straightforward functionality and minimal complexity.