Bitflyer vs Coinstore: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitflyer and Coinstore This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitflyer

Coinstore

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Available Countries

United States

Yes

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Bitflyer is ideal if:

Great for cautious starters – Offers a clean, beginner-friendly interface with strong regulation and security, especially suited if you value peace of mind and a guided experience.
Smart for professionals too – Its Lightning platform and API support advanced trading styles while remaining within a trusted, compliant ecosystem.
Best for mainstream assets – Focuses on the core major cryptocurrencies rather than obscure altcoins—ideal if you're after simplicity, not a sprawling asset list.

Coinstore is ideal if:

If you value broad crypto exposure and early-stage token access, Coinstore gives you hundreds of assets, frequent launchpad listings, spot and futures markets, plus staking and IEO options.
If intuitive design and mobile-first trading matter, its sleek interface and fully featured app make it beginner-friendly yet functional for seasoned traders.
If security and operational reliability are top priorities, it employs strong safeguards—cold storage, multi-sig wallets, real-time risk controls—though some community reviews note occasional trust concerns.

Bitflyer isn’t ideal if:

Not for altcoin hunters — Offers only a small selection of mainstream cryptocurrencies, limiting your options if you're looking to explore lesser-known tokens.
Limited advanced trading tools — Lacks robust derivatives, futures, lending, and staking features that active or margin traders often need.
Less competitive for cost-focused users — May involve higher spreads or fewer deposit options compared to more versatile, low-cost exchanges.

Coinstore isn’t ideal if:

If you want smooth fiat on-ramp/off-ramp capability, Coinstore’s crypto-only deposits and withdrawals limit seamless transitions with traditional currency.
If you expect fast, reliable customer support, multiple user reports highlight slow responses, unresolved tickets, and issues during high-volatility periods.
If you prioritize regulatory security, Coinstore’s limited licensing and operating in unregulated or gray jurisdictions may offer less legal protection and recourse.

Fees & Total Costs

Spot Maker/Take

On bitFlyer’s Lightning Spot, maker and taker fees decrease progressively as your 30-day trading volume grows—from about 0.10 % at lower volumes down to roughly 0.03 % for very high turnover, with potential bespoke discounts for particularly active users or sizeable trades.

Coinstore applies a flat 0.2% maker and 0.2% taker fee for spot trading regardless of volume, offering no stated discounts tied to holdings of a native token or tiered volume structure.

Futures/Derivatives

bitFlyer offers Bitcoin futures and crypto CFDs with margin, where trading fees fall in the same low double-digit-basis-point range, plus a funding cost applied at fixed intervals based on price divergence from spot—creating a small rollover cost for open positions.

Perpetual futures trades charge maker fees of 0.02% (reduced from 0.025%) and taker fees of 0.06%, while funding rates apply periodically on open positions to align with spot market prices.

Average Spreads on Liquid Pairs

Spread information isn’t explicitly disclosed on bitFlyer, but based on its exchange design, liquid pairs typically carry modest spreads that are embedded in prices, especially via the Easy Exchange interface where the buy/sell price includes conversion margin rather than a separate fee.

Though not published directly, Coinstore’s flat-fee structure and spot liquidity suggest spreads in major pairs remain competitive and tight—suitable for standard crypto trading.

Fiat Deposits & Withdrawals

methods, fees, timing

Fiat access is enabled via third-party partners like Mercuryo, Banxa, or Paxful using methods such as card payments or bank transfers; Coinstore doesn’t charge for this, but the providers may, and fiat-to-crypto conversion times can range from minutes up to several hours.

On-chain Withdrawals

fixed vs dynamic fees

Coinstore charges the network’s actual blockchain fee for withdrawals—dynamic and network-dependent (e.g., BTC, ETH, TRX)—with no fixed platform-added rate.

Hidden Costs

There are no apparent idle-account or express-KYC charges; however, minor implicit costs can stem from currency conversion spreads if you’re using a non-native fiat, and any third-party wire or bank fees—which vary regionally—can affect your overall cost.

There are no reported inactivity fees or express-KYC charges, but conversion rates may differ subtly depending on the fiat provider; Coinstore itself does not layer on hidden surcharges.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would entail a small embedded spread (via Easy Exchange) or low Lightning fee, plus the flat withdrawal charge (e.g., ~0.0004 BTC) if you choose to withdraw—resulting in a modest overall impact relative to the value but with no hidden or percentage-based surprises.

Buying €500 worth of BTC via a fiat-crypto provider yields USDT/USDC credited—no Coinstore fee—then trading that for BTC incurs a 0.2% spot fee plus usual bid-ask spread; if withdrawing on-chain, you’ll also pay the dynamic network fee.

Crypto Offering & Trading Features

Number of Coins & Pairs

bitFlyer supports around 7–8 core cryptocurrencies with roughly 10–12 trading pairs, mainly focused on major assets like BTC, ETH, LTC, BCH, ETC, LSK, MONA, and a few fiat pairings—its offering remains intentionally compact.

Coinstore lists roughly 380+ cryptocurrencies across 410+ USDT-denominated pairs, and its top 20 by 24-hour trading share include heavyweights like BTC/USDT, ETH/USDT, SOL, XRP, BNB, DOGE, TRX, among others.

Product Range

The platform offers spot trading, margin trading (up to around 2×–4× leverage depending on region), Bitcoin futures (derivatives), Ethereum staking (upcoming), and OTC for large volume trades—but lacks more exotic features like options, ETFs, lending, copy-trading, automated bots, or full DCA tools.

The platform offers spot trading, perpetual futures with up to 100× leverage, Earn programs (staking), crypto Launchpad features, and API access; however, it does not support options, ETFs, margin beyond futures, copy trading, grid bots, DCA automation, or lending.

Liquidity

bitFlyer handles daily trading volumes in the low-hundreds of millions USD (with top pairs like BTC/JPY and ETH/JPY dominating), while its order book depth on main pairs remains modest compared with major global exchanges—sufficient for moderate trades but not for ultra-large orders.

Recent data shows daily trading volume around $4B, with aggregated BTC/USDT volume surpassing $1.6B and ETH/USDT around $2B—demonstrating strong liquidity and depth for those core pairs.

Tools

Advanced users benefit from a Lightning platform offering standard order types (limit, stop), custom alerts, charting, API and WebSocket access, and a native professional interface—but there’s no built-in TradingView integration or OCO orders.

Coinstore supports basic order types (market, limit), TradingView charts, and API/WebSocket trading, but lacks advanced order features like stop-limit, OCO orders, price alerts, or native order-management tools.

Geographic Restrictions by Product

Derivatives and margin capabilities vary by region, with limited pairs available in the U.S. (e.g., BTC/USD, ETH/USD, BCH/BTC) and broader altcoin access in Europe and Japan, reflecting regulatory constraints across jurisdictions.

Certain features—including derivatives, Launchpad, and Earn—are restricted in regions such as Mainland China, Hong Kong, Singapore, the U.S. (and territories), Iran, North Korea, and Syria.

Innovation

Recent enhancements include ETH staking (pending launch) and ongoing CFD asset expansions. However, bitFlyer does not currently offer launchpads, flexible vs locked Earn products, or structured innovative financial instruments.

Coinstore stands out with its Launchpad token sales, enabling early project participation, and an Earn program offering staking-like yield, often including both flexible and locked-duration options for yield seekers.

Security, Regulation & Custody

Operating Entity & Jurisdiction

bitFlyer, Inc. was founded in 2014 and is based in Tokyo, Japan; it has extended operations internationally through regulated subsidiaries such as bitFlyer Europe to serve multiple regions globally.

Coinstore is operated by COINSTORE PTE. LTD., a company incorporated in Singapore around 2020; its headquarters and legal operations fall under Singapore’s jurisdiction framework.

Licenses/Registration

It holds Virtual Asset Exchange licensing under Japan’s FSA, and its European arm is a fully regulated payment institution in Luxembourg, holds the first VASP registration there, and undergoes annual audits by a Big Four firm.

There’s no confirmed evidence that Coinstore holds formal VASP or MiCA registration, suggesting it’s not licensed under European or similar regulatory regimes.

Custody

Customer assets are stored offline in proprietary cold wallets (often over 80–100%), with multilayer physical security; while specific Proof of Reserves disclosure isn’t public, financial statements undergo external audit and assets are held separately from company funds.

Coinstore appears to manage assets in-house rather than through external custodians; no public proof-of-reserves, audits, or explicit cold storage percentages are provided on its platform.

Insurance & Protection Funds

There’s coverage for unauthorized withdrawal via encrypted authentication and secure wallet infrastructure, but no widely advertised comprehensive insurance fund for hacks or exchange-level failures.

There’s no indication that Coinstore offers any form of insurance coverage or dedicated protection fund for user assets.

Incident History

Apart from regulatory enforcement fines (e.g., levied by New York DFS), bitFlyer does not have public records of hacks or fund losses, reflecting a clean operational history with no major security breaches or customer fund suspensions.

Coinstore has no widely known history of hacks, regulatory suspensions, account freezes, or public fines, indicating a relatively clean incident record in the publicly available data.

Risk Controls

The platform enforces strong password policies, two-factor authentication, account lockouts, encryption, and segregates client and company funds; features such as whitelists, sub-accounts, anti-phishing, and granular API permissions enhance security.

The platform employs standard security features such as 2FA, and may offer API permissions and anti-phishing safeguards, but lacks mention of features such as address whitelists or granular sub-account controls.

Transparency

While bitFlyer doesn’t publish monthly reserve reports or wallet addresses, it provides audited compliance, segregated custodian practices, encryption standards transparency, and maintains clear regulatory and operational SLAs via its regional legal frameworks.

Coinstore does not publish monthly transparency reports or share public wallet addresses for client auditing, nor does it provide a formal SLA or guaranteed uptime documentation.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bank transfers (like SEPA, ACH, Fedwire) are available (sometimes free), with PayPal accepted in Europe; credit/debit card options depend on region, and deposit limits lift with full Trade Pro verification, while processing ranges from instant (cards) to 1–3 business days (bank transfers).

Coinstore enables fiat deposits through third-party providers like Mercuryo, Banxa, or Paxful—accessible via “Buy Crypto”—offering payment methods such as bank transfers, credit/debit cards, or e-wallets; transaction limits vary depending on the provider, with options typically starting at around $10, and completion times ranging anywhere from minutes to several hours or sometimes up to a day, depending on process and KYC timing

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Accounts start at a basic (Standby) level with entry-only access, upgrade to Trade Class to deposit and trade within limits, and finally Trade Pro unlocks unrestricted activity—requiring progressively more ID documentation during verification.

Coinstore employs two KYC tiers—Basic and Advanced—which unlock progressively higher withdrawal limits; for example, Basic allows single withdrawals up to 4,000 USDT and daily totals of 10,000 USDT, while Advanced increases these to 50,000 USDT per transaction and 300,000 USDT daily

Withdrawals

Crypto withdrawals have fixed minimums (e.g., 0.001 BTC plus fee), fiat withdrawals via bank take about 1–3 business days, and supported networks include the standard ones like BTC and ETH—no TRC20/BEP20 options mentioned.

Withdrawals are subject to your KYC level limits, are processed via standard blockchain networks (e.g., ERC-20, TRC-20, BEP-20), and typically complete in alignment with network congestion—Coinstore itself doesn’t impose fixed withdrawal fees but passes on the actual network charges, and transactions may include necessary memos or tags depending on the coin

Customer Support

Support is accessible via email and contact form (weekdays during business hours), with response typically within that timeframe; a FAQ/help center exists, but there’s no live 24/7 chat available.

Coinstore offers 24/7 customer support through email, a live chat interface, and ticket submission; however, a call center is not available, and user feedback frequently notes delays and drawn-out resolution times, despite live-chat access being technically continuous

Languages & Localization

The platform offers native-level English (and other EU languages like French); pricing and fees are shown in local fiat (€/USD/JPY), with region-specific regulatory compliance embedded per locale.

The platform and help center support multiple languages—including English, simplified and traditional Chinese, Bahasa Indonesia, and Korean—while displaying transaction amounts in local fiat formats where supported; however, localized regulatory disclosures vary depending on user region

App Quality & Stability

The mobile app supports core functions, is generally stable, though users report some limitations in advanced trading features, occasional minor bugs, and mixed ratings—recent updates aim to improve usability and reliability.

Coinstore’s app utilizes TradingView integration for charting and appears to be regularly updated, offering a responsive mobile and web trading experience; although there’s no publicly available data on crash rates or explicit stability metrics, the platform does emphasize a seamless UI in partnership with TradingView tools.

Experience, Performance & Ecosystem

UX/UI

bitFlyer strikes a balance between accessibility and power—casual users will find the Lite interface intuitive with a gentle learning curve, while experienced traders can switch to a Pro mode that offers deeper functionality without overwhelming novice users.

Coinstore delivers a clean and intuitive interface tailored for newcomers, without separate “Lite” and “Pro” tiers; there’s no steep learning curve, making it especially approachable for casual or first-time traders, though advanced users may find some features limited.

Performance

Order execution is generally responsive during normal conditions, but like many exchanges, there can be brief latency or slight slowdown during high-volatility spikes; KYC queues may also lengthen during strong bull runs, potentially delaying onboarding.

The platform tends to execute trades with acceptable speed, but during high-volatility spikes, users report occasional app lag and platform instability; bull-market KYC queues have sometimes delayed onboarding or higher-tier access.

Education

The bitFlyer Academy provides beginner-friendly articles and guides to help users understand crypto fundamentals, though there’s no live demo or simulator, and educational content in languages other than English is limited.

Coinstore offers basic educational content and news via its platform, but lacks a dedicated academy, demo simulator, or Spanish-language learning materials—leaving room for improvement for non-English speakers and hands-on practice features.

Community

bitFlyer maintains an official help center and blog for updates, but lacks public community forums like Discord or Telegram; it does offer a referral program to incentivize bringing new users—but no broad peer-to-peer community space is currently provided.

Coinstore maintains official Telegram channels for updates and community interaction, and runs a referral program offering standard 30% trading fee rebates (up to 60% for affiliates) on spot and futures trades—though no web forums or Discord server appear available.

Integrations

The platform supports API and WebSocket access for automated trading, yet does not offer native TradingView charts, external bot marketplaces, or integrated tax/accounting tools—so users typically rely on external systems for advanced analytics or bookkeeping.

The platform includes its own built-in charting tools and APIs for automation, but it does not support TradingView integration, external trading bots, or tax/accounting tool compatibility—limiting ease of integration with third-party trading ecosystems.

Who Each One Is Best For

bitFlyer is ideal for traders who want a secure, regulated platform with a choice between streamlined and professional UIs, while those who prefer community-driven tools, extensive integrations, or a learning sandbox may find more options on other platforms.

Coinstore is best suited for beginner to intermediate crypto traders who value simplicity, access to a wide asset range, and mobile-first convenience; it’s less ideal for advanced traders seeking deep analysis tools, full automation, or comprehensive educational modules.