Bitget vs Pointpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitget and Pointpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitget

Pointpay

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United Kingdom

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United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

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Bitget is ideal if:

Versatile trading options – Combines spot, futures, margin, and copy trading along with automated tools to suit both beginners and advanced users
Built for trust and security – Emphasizes safety with cold/hot wallet separation, Proof of Reserves, real-time risk monitoring, and a sizable protection fund
Seamless, accessible experience – Boasts an intuitive interface across web and mobile, supported by global partnerships and strong user support networks

Pointpay is ideal if:

All-in-one crypto platform Seamlessly combines exchange, wallet, payment, and banking tools in one accessible ecosystem—not just trading.
Tailored for all experience levels Offers Classic and Advanced interfaces for seasoned users, plus Quick Exchange for newcomers for fast, intuitive trades.
Engaging community ecosystem Includes staking, Vault savings, educational Learn & Earn, a Launchpad, and competitions—great for active and curious users.

Bitget isn’t ideal if:

If you prefer direct fiat deposits – Bitget emphasizes crypto-to-crypto trading and may not suit users wanting seamless fiat-to-crypto onboarding.
If you're regulatory-risk averse – It lacks top-tier regulatory oversight in some jurisdictions, which could concern users seeking high-level financial protection.
If you're uncomfortable with complex tools – Advanced features like futures and leverage could overwhelm inexperienced traders who prefer simpler platforms.

Pointpay isn’t ideal if:

Limited advanced trading Some users find it lacks powerful tools like leveraged futures or deep charting options for professional-grade strategies.
Occasional tech hiccups Reports of login issues, app performance quirks, and delayed customer responses suggest potential reliability concerns in mobile use.
Uncertain regulatory clarity Conflicting information surrounds its licensing and regulatory compliance, leading to varied user trust and coverage depending on region.

Fees & Total Costs

Spot Maker/Take

Bitget applies a standard spot trading fee of 0.1% for both makers and takers, with a 20% discount available if you choose to pay using the native BGB token. VIP tiers, determined by trading volume and BGB holdings, offer further tiered reductions.

PointPay charges a flat maker-taker rate around 0.05%, offering up to 35% fee discounts for users holding increasing amounts of PXP tokens, with no tiered volume brackets beyond the PXP-based loyalty levels.

Futures/Derivatives

For perpetual futures, the maker fee is 0.02% and the taker fee is 0.06%, with potential discounts through the VIP program or BGB holdings; funding fees are not collected by Bitget but exchanged directly between traders every 8 hours.

PointPay currently does not offer any futures or derivative trading, so there are no maker/taker or funding fees applicable.

Average Spreads on Liquid Pairs

Bitget does not publish fixed spread data; spread tends to mirror tight market conditions on major liquid pairs, consistent with other active spot platforms—though slight variations may occur depending on real-time order book depth.

While precise spread data isn’t published, the exchange is noted for offering competitive pricing that closely aligns with market prices on popular pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

Users can deposit fiat via credit/debit cards or third-party services; fees and processing times vary depending on the provider, while deposits may have third-party charges but no platform fee listed.

Fiat deposits are facilitated via Mercuryo or MoonPay, and withdrawals are supported as well; deposits may include a small markup or cashback promotions but are generally straightforward, with processing times depending on the provider—often several hours to a couple of days.

On-chain Withdrawals

Withdrawal fees are dynamically adjusted based on network congestion; there’s no flat-rate model—actual costs vary by blockchain and are shown during withdrawal.

Withdrawals incur network (miner) fees, varying by cryptocurrency and network conditions (e.g., BTC, ETH, TRX), rather than fixed platform fees, although PXP holders may enjoy reduced rates.

Hidden Costs

Bitget maintains transparency around fees—there are no inactivity fees, currency conversion happens at prevailing market rate (with no added margin), KYC is standard and fee-free, and other charges like copy-trading profit shares are openly disclosed.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

If you bought €500 of BTC via the spot market, you’d pay roughly 0.1% in fee (or about €0.50, less with BGB), plus a minimal spread typically embedded in execution price, and then pay a network-based withdrawal fee when moving the BTC on-chain. Let me know if you’d like a deeper dive into any of these!

If you buy €500 worth of BTC, your total cost would derive from the spread between buy/sell prices, a trading fee (e.g., ~0.05% discounted if holding PXP), and a subsequent withdrawal fee based on chain congestion and asset network—without quoting specific numbers to keep it evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitget offers hundreds of cryptocurrencies across spot and derivatives, with the top 20 liquid pairs by volume including BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, BGB/USDT, USDC/USDT, among others, reflecting a broad but curated selection.

PointPay supports well over 140–200 cryptocurrencies with around 179–224 trading pairs available; top-20 volume pairs include BTC/USDT, ETH/USDT, XRP/USDC, SOL/USDT, USDC/USDT and others such as DOGE, ADA, LINK, AVAX, BNB.

Product Range

The platform supports spot, margin (both cross and isolated), perpetual futures, and copy trading, and also extends offering grid and DCA bots; additional services include staking/earn and flexible savings, though options, crypto ETFs, and loans are not core features.

At present, PointPay offers spot trading, staking (Vaults and flexible/locked terms), NFT and Launchpad features, savings/earn programs, and a multi-currency wallet; however, there’s no margin, perpetuals, options, ETFs, loans, copy-trading, grid bots, or automated DCA at this stage.

Liquidity

Bitget consistently ranks among the top global cryptocurrency exchanges for liquidity depth in BTC/USDT and ETH/USDT, ensuring efficient execution even for large orders; real-time 24-hour volume is high and competitive among major platforms.

Estimated 24-hour trading volume ranges from around $138 million to over $206 million; order-book depth appears substantial for primary pairs like BTC/USDT and ETH/USDT, supporting solid liquidity for mainstream trading.

Tools

Users can access a full range of order types—limit, stop, OCO—and enjoy advanced charting tools, TradingView integration, price alerts, and a robust API/WebSocket for automation.

PointPay supports limit, market, stop-limit, and OCO orders; it includes advanced TradingView charts with multiple indicators and timeframes, has alert features, and provides API and WebSocket support for algorithmic access.

Geographic Restrictions by Product

Derivatives and leveraged products are restricted or unavailable in certain regions due to compliance requirements—users should check local eligibility as access may vary by jurisdiction.

Derivatives and leverage aren’t available yet, and certain products are restricted in regions like the U.S. and other sanctioned countries, meaning advanced trading tools may not be accessible depending on your location.

Innovation

Bitget provides launchpad-like activities via its Web3 Launchhub, along with flexible earning (zero-lock staking) and competitive yield programs that encourage ongoing user engagement.

The platform provides Launchpad projects, a multi-asset Vault with flexible and locked staking (3, 6, and 12 month terms), and regular staking promotions, all aimed at enhancing user participation and passive income opportunities.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitget is legally registered in Seychelles under Bitget Holdings Pte Ltd, founded in 2018, and maintains additional operational offices in the UAE and Bahrain to support regional growth and compliance.

PointPay is operated by a Lithuania-based company founded in 2018, with its headquarters in Tallinn, Estonia, situating it within the European regulatory environment and offering it EU operational grounding.

Licenses/Registration

The platform holds multiple regulatory registrations including MSB in the U.S., VASP in Poland, crypto licensing in Lithuania, and approvals in markets like Australia, Italy, the UK, and El Salvador—all supporting its pursuit of broader MiCA and regional compliance.

The platform currently holds a Lithuanian VASP license and is registered in the U.S. as a Money Services Business (Wyoming MSB), while actively pursuing additional licensing in the U.S. and enhanced compliance under recent European crypto frameworks.

Custody

Bitget uses self-custody solutions, regularly conducts Merkle-tree audits to maintain over 100% proof of reserves, and incorporates cold storage for a significant portion of user funds to ensure full backing and transparency.

PointPay uses both hot and cold wallets, including air-gapped cold storage, with user-controlled wallet options, although there is no publicized Proof of Reserves or explicit cold-storage percentage disclosure.

Insurance & Protection Funds

A multi-million-dollar Protection Fund serves as a safety net alongside security standards such as ISO 27001

There is no publicly available information suggesting that PointPay offers dedicated insurance coverage or protection funds for users’ assets.

Incident History

Since its launch, Bitget has maintained an incident-free track record with no major hacks, enforcement suspensions, or regulatory penalties publicly reported, demonstrating consistent platform resilience.

There have been no major reported hacks, systemic suspensions, or regulatory penalties associated with the platform to date, suggesting a clean operational track record.

Risk Controls

Users benefit from robust protections like 2FA (via apps or passkeys), anti-phishing codes, PIN/fund codes, withdrawal address whitelists, sub-accounts, granular API permissions, and “cancel withdrawal” functionality to mitigate unauthorized activity.

The platform enforces standard security layers including multi-factor authentication, encrypted transaction passwords, and tiered KYC levels; however, features like API-specific permissions, sub-accounts, whitelists, or anti-phishing tools are not prominently highlighted.

Transparency

Bitget delivers transparency through monthly audit-backed reserve disclosures, compliance reporting, and operations conducive to regulatory inquiries—though it doesn’t offer publicly viewable wallet addresses or formal SLA documentation.

While PointPay commits to regulatory alignment and security, it does not currently publish regular audit reports, Proof of Reserves documents, public wallet addresses, or formalized SLAs for uptime or response times.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitget supports bank transfers (e.g., SEPA), credit/debit cards, P2P, and third-party e-wallets—each method has varying minimums, limits, and processing times that are displayed during the transaction.

PointPay allows fiat deposits via intermediary services like Mercuryo and MoonPay, and possibly bank transfers, with straightforward minimums (e.g., around €25), though maximums vary by provider; processing times range from instant to a few hours or up to a couple of days depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Users must complete identity verification to enable fiat services; verification lifts default crypto withdrawal caps (e.g., from ~20,000 USDT/day to millions depending on VIP tier), while sub-accounts inherit verification from the main account.

PointPay’s KYC process is accessible through both app and website in five simple steps, typically completed within 24 hours; higher levels unlock full functionality such as trading, deposits, and withdrawals, while no-KYC users face limited access.

Withdrawals

Fiat withdrawals use bank transfers (e.g., SEPA for EUR) with limits and processing times shown during execution; crypto withdrawals support major networks (e.g., TRC20, ERC20) and show exact time estimates and fees at withdrawal.

Withdrawals support common crypto networks (e.g., ERC20, TRC20), with limits like up to 10 BTC per withdrawal, and dynamic network fees; processing times have improved and can average 0.5 to 5 minutes for verified transactions.

Customer Support

Bitget provides 24/7 live chat, email support, and a resource-rich help center; response times may vary, but guidance through chat is generally prompt, supplemented by a detailed knowledge base.

PointPay offers live chat (often backed by bots and staff available 24/7) plus email support, although response times may vary; a knowledge base or FAQ section is available to help users find answers independently.

Languages & Localization

The platform is fully translated into major languages including English; fiat balances and fees are displayed in users’ preferred currencies, aligning with local regulatory and payment frameworks.

The platform supports multiple languages (over 18), displays fees in major currencies like EUR and USD, and has localized options for users—including regulatory adjustments based on region—for smoother experience.

App Quality & Stability

Bitget’s app is designed for stability, regularly updated to address bugs and performance; while exact crash statistics are not provided, user reviews indicate smooth usability across iOS and Android platforms.

PointPay’s mobile apps (iOS and Android) receive frequent updates with UI improvements and security enhancements (e.g., biometric login, 2FA fixes), though there are occasional user reports of withdrawal processing issues affecting app stability for some.

Experience, Performance & Ecosystem

UX/UI

Bitget features a dual-mode interface—’Lite’ for easy entry with a clean, beginner-friendly layout, and ‘Pro’ for advanced traders with full access to order books, indicators, and tools—making the platform adaptable to both novices and experienced users.

PointPay offers distinct trading interfaces—“Quick Exchange” for fast, hassle-free trading, plus Classic and Advanced modes—which helps users smoothly transition from simple to more feature-rich views as they grow comfortable.

Performance

Bitget’s infrastructure ensures rapid order execution with low latency and reliable uptime even during volatile market peaks, and while KYC volume may rise in bull markets, the process typically remains smooth with few delays reported on the platform.

A recent technological upgrade dramatically sped up load times and responsiveness, handling up to a million concurrent users, and significantly improving order execution even during high-volatility periods.

Education

The Bitget Academy offers comprehensive learning content—ranging from market guides to strategy deep-dives—and includes a futures demo simulator for real-time practice, with many resources also available in Spanish to support diverse learner needs

PointPay includes a “Learn & Earn” program with interactive lessons and rewards; however, it currently lacks a full demo simulator or dedicated educational content in Spanish.

Community

Bitget maintains an active online presence with official communities across Telegram and Discord, a structured referral program rewarding both referrers and referees, and engagement via academy and social channels rather than open public forums.

The platform maintains an active presence via Telegram (English channel), regular AMAs, and a referral program that rewards users for inviting newcomers.

Integrations

The platform integrates natively with TradingView for enhanced charting and supports external bot automation via its API, which connects seamlessly with third-party portfolio trackers and tax reporting tools for workflow efficiency

PointPay integrates TradingView directly for in-platform charting, and provides API access, though there’s no evidence of official tax tools, accounting software partnerships, or third-party trading bot integrations at this time.

Who Each One Is Best For

Bitget best suits traders who appreciate a polished interface with adjustable complexity, access to demo trading and smart automation tools, and seamless integration with external platforms—making it particularly friendly for both savvy beginners and algorithmic/institutional users.

PointPay serves beginner-to-intermediate traders best—offering intuitive onboarding, guided trading modes, and educational incentives—while more advanced traders relying on professional-grade tooling or automation may find the platform’s current scope limited.