Bithumb vs Coinzoom: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bithumb and Coinzoom This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bithumb

Coinzoom

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

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Bithumb is ideal if:

Perfect for KRW-centric traders: If you prefer trading with South Korean Won as your base currency, Bithumb offers seamless fiat integration, high liquidity, and a smooth experience for KRW-based spot trading.
Great for beginners and hands-off traders: Its clear, user-friendly interface plus built-in features like staking and bot trading make it accessible and appealing to those starting out or seeking passive strategies.
Best for users prioritizing credibility and safety: With strong security certifications (like ISMS, ISO27001), full separation of client assets, and external audits, Bithumb focuses on institutional-level protection and transparency.

Coinzoom is ideal if:

Spendable Crypto – If you want to seamlessly use crypto for everyday purchases, CoinZoom’s Visa debit card lets you tap into digital assets at millions of merchants worldwide.
Simple Transfers – Ideal for users who value instant, fee-free peer-to-peer sending, CoinZoom’s ZoomMe enables quick transfers in crypto or fiat—no fuss, no hidden charges.
All-levels Access – Whether you're just getting started or consider yourself a seasoned trader, CoinZoom offers both a beginner-friendly interface and pro-level charting tools to match your pace.

Bithumb isn’t ideal if:

You need global fiat flexibility: If you want to deposit with non-KRW currencies, Bithumb’s fiat support is limited, which may not suit you.
You're an advanced trader seeking leverage: Those looking for margin or futures trading won’t find these tools available on Bithumb.
You prefer seamless international onboarding: Verification hurdles, language barriers, and slow KYC in non-Korean languages can slow down global users.

Coinzoom isn’t ideal if:

Limited asset variety – If you're looking for a platform with a vast selection of crypto tokens and trading pairs, CoinZoom’s offering may feel too narrow.
Basic trading tools only – Designed for everyday use, the exchange lacks advanced features like futures, derivatives, or deep order types that power traders might need.
Patchy customer support – Users report that support options are mainly email-based and may respond slowly, which can be frustrating when you need quick help.

Fees & Total Costs

Spot Maker/Take

In KRW markets, maker and taker fees typically range from roughly 0.04% to 0.25%, with better rates unlocked through tiered trading coupons based on volume (discounts apply via native coupons, not necessarily token-based discounts).

CoinZoom applies a tiered maker-taker model, with maker fees ranging approximately from 0.18 % to 0.36 % and taker fees around 0.22 % to 0.44 %, and users can unlock between 10 % to 50 % discounts if they hold the native ZOOM token at the time of trading.

Futures/Derivatives

Bithumb does not currently offer any futures or derivatives markets, so there are no associated maker, taker, or funding fees to consider.

CoinZoom does not currently support futures or derivative contracts, so there are no associated maker/taker or funding expenses to consider.

Average Spreads on Liquid Pairs

Precise spread data is not publicly provided, but given Bithumb’s strong liquidity in major markets, spreads on BTC/USDT and ETH/USDT pairs are generally tight—typically consistent with reputable high-volume exchanges.

The platform does not publish average spreads for major spot pairs, suggesting it operates with relatively tight, market-driven spreads — typical for mainstream spot exchanges without leveraged products.

Fiat Deposits & Withdrawals

Fiat operations center on KRW only, with deposits via bank transfer or card usually fee-free (unless below minimum thresholds) and withdrawals processed via Korean banking channels with typical processing times, without showing fixed fees.

Users can fund accounts via wire, ACH (when available), debit or credit card, CoinZoom Cash, ZoomMe, and external wallets, with fees from none up to a small flat fee; processing ranges from immediate for cards to several business days for wire transfers.

On-chain Withdrawals

Withdrawal costs depend on the blockchain

CoinZoom charges a fixed rate for Bitcoin withdrawals (about 0.0005 BTC), while other crypto networks likely follow similar static fee models—suggesting consistency rather than dynamic, network-dependent pricing.

Hidden Costs

Some indirect costs may arise from currency conversion if funding in non-KRW, and there are no inactivity fees; extra-fast verification services may not be standard or may carry internal pricing, though not explicitly detailed.

No inactivity or expedited verification fees are evident, but currency conversion and card use may carry implicit costs—such as trade or conversion margins—when interacting via Visa or debit-linked tools.

Real-World Cost Example: “€500 BTC

If you were to buy €500 worth of BTC, you’d first face a regular spot trading fee (within 0.04–0.25%) plus a small spread in execution, then a withdrawal fee in BTC (e.g., 0.0005 BTC)—that combined cost reflects the total out-of-pocket expense.

If you purchase €500 worth of BTC, you’d only incur the spot maker or taker fee (based on order type and ZOOM holdings), plus an unquantified minimal spread, and then a fixed fee when withdrawing that BTC—without layering ad-hoc or shifting charges.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bithumb lists approximately 170–180 cryptocurrencies across roughly 400 trading pairs, with the top 20 by volume dominated by KRW-based pairs like BTC/KRW, ETH/KRW, XRP/KRW, USDT/KRW, and others in similar high-turnover positions.

CoinZoom supports a curated selection of approximately 28 to 40 cryptocurrencies, and over 100 total trading pairs—including both crypto-to-crypto and crypto-to-fiat markets—covering most top-volume assets without overwhelming breadth.

Product Range

The exchange supports spot trading, margin trading, staking, crypto lending, and bot/automated trading, but does not offer perpetual futures, options, ETFs, copy trading, or built-in DCA features.

You’ll find spot trading and margin trading (up to 5× leverage); no futures, perpetuals, options, or ETFs; limited staking (DASH, ALGO where permitted); plus value-added tools like crypto payment cards, ZoomMe transfers, and merchant services—but no copy-trading, grid bots, or automated DCA.

Liquidity

Bithumb handles daily spot volumes in the high hundreds of millions to over a billion USD, ensuring deep order books—particularly for BTC/KRW and ETH/KRW—offering robust liquidity and execution.

Daily trading volume hovers in the lower-to-mid hundreds of thousands of dollars, and the BTC/USDT and ETH/USDT order books reflect modest depth—adequate for mid-sized trades but lacking the heavy liquidity of major global exchanges.

Tools

Traders have access to basic orders (limit and market), stop orders, and coupon-driven fee tools; there are also alerts and API access (including WebSocket), though there’s no native TradingView integration.

CoinZoom offers advanced and simple trading modes, with order types such as limit, stop, market, and OCO supported; robust charting (100+ indicators) via its Advanced Web Trader; real-time order-flow and depth data; and full API/WebSocket access—though it does not integrate TradingView natively.

Geographic Restrictions by Product

Derivatives and margin features are not globally available, with access mainly focused on South Korean users; many international regions, notably US and EU, face limitations or lack derivative access.

Certain advanced offerings—like margin trading—may be unavailable in some jurisdictions (e.g. certain U.S. states), and the CoinZoom Visa card is currently limited to U.S. residents holding a specified amount of ZOOM tokens.

Innovation

Bithumb offers staking services and crypto lending along with occasional airdrop or DeFi/NFT promotions, but lacks formal launchpad or launchpool platforms and doesn’t separate between flexible vs locked earn products.

CoinZoom offers its Prime rewards and ZOOM-token-based benefits, flexible merchant/p2p payment tools like ZoomMe, and CoinZoom Cash—but lacks features like launchpads or launchpools, and its staking is limited with less distinction between flexible vs. locked programs.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bithumb is operated by BTC Korea.com Co., Ltd, founded in 2014 and based in Seoul, South Korea. It is one of the country’s major crypto exchanges firmly entrenched in Korean financial infrastructure.

CoinZoom, Inc., founded in 2018 and headquartered in Salt Lake City, Utah, is a U.S.-based Money Services Business registered with FinCEN and holds numerous state-level money transmitter licenses, as well as a Digital Currency Exchange license in Australia—reflecting a broad operational footprint across multiple jurisdictions.

Licenses/Registration

As a Virtual Asset Service Provider (VASP) in South Korea, Bithumb is subject to oversight under local regulations, and as of mid-2025 it was designated a “conglomerate,” meaning it must adhere to heightened compliance and public disclosure rules.

The platform is officially registered as a Virtual Asset Service Provider (VASP) with FinCEN in the U.S., and as of June 2025, it also holds a VASP license in Latvia, authorizing services across the EU under a framework aligned with MiCA regulations.

Custody

A significant portion of user assets is held in cold storage, meeting at least 80% reserve requirements; the exchange has also set aside a substantial protection reserve fund (worth over KRW 100 billion) as a buffer in case of operational risk.

CoinZoom safeguards assets using institutional-quality custodians, multi-signature and cold storage solutions, and holds a SOC 2 Type II certification—though there’s no visible proof-of-reserves or specific breakdown of cold vs. hot holdings.

Insurance & Protection Funds

It maintains robust cyber insurance coverage, with multi-billion won policies through top Korean insurers, designed to help cover losses from cyber incidents and personal data breaches.

There’s no mention of dedicated insurance or protected reserve funds for digital assets, suggesting that protection rests on custody security infrastructure rather than an explicit insurance policy.

Incident History

Bithumb has endured several hacks and investigations, including major cryptocurrency thefts in 2017 and 2018, a large insider-related loss in 2019, and multiple regulatory probes since then, though it has taken steps to strengthen its security posture.

There have been no publicly reported hacks, service suspensions, asset freezes, or regulatory fines associated with CoinZoom, indicating a clean operational history to date.

Risk Controls

The platform employs industry-standard security measures—such as two-factor authentication, withdrawal whitelists, IP restrictions, anti-phishing controls, and regular external audits—to offer layered protection for user accounts and funds.

Users are protected through mandatory multi-factor authentication, account-level alerts, and secure account controls; institutional clients benefit from granular API permissions, although standard users may not yet access features like whitelisting or sub-account segregation.

Transparency

It has enhanced disclosure practices, driven by its conglomerate status, though real-time proof-of-reserve reporting is not publicly available; ongoing regulatory scrutiny is pushing it toward greater transparency in operations.

While CoinZoom maintains SOC 2 audit standards and regulatory licensing information, it does not currently provide public wallet addresses, regular financial transparency reports, or specific service-level uptime commitments.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Fiat deposits are exclusively in Korean Won (KRW) and handled via local bank transfers—debit/credit options or e-wallets aren’t supported—amount thresholds vary and processing is typically completed within the same day for local transfers.

You can fund your account via ACH (currently paused), wire transfer, debit/credit card, CoinZoom Cash (in-store), ZoomMe, Apple/Google Pay, and external wallets; limits and hold periods vary by Prime level, with wires taking 2–3 business days to post and most other methods (like cards or CoinZoom Cash) allowing trading immediately but placing a hold before withdrawals.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bithumb enforces tiered identity verification—basic phone/email for browsing, but Level 2 KYC is required to activate withdrawals, with higher limits tied to full verification.

CoinZoom uses a tiered Prime system tied to ZOOM token holdings rather than traditional KYC tiers; higher Prime levels unlock higher deposit, spending, and withdrawal limits—but there’s no separate “basic” vs “advanced” KYC structure displayed.

Withdrawals

Crypto withdrawals require KYC Level 2, lower minimums for verified accounts, and are processed within hours (first withdrawal may take longer for security); supported networks include standard chains like ERC-20 and TRC-20, with fees varying by asset.

Crypto withdrawals to external wallets are generally unlimited for verified users and processed immediately; fiat withdrawals such as wire transfers can take 1–5 business days depending on method and Prime level, while instant debit-card options and ZoomMe transfers offer rapid access within preset Prime-tier restrictions.

Customer Support

Support is reachable via live chat (available 24/7), email, and a regional phone line; response quality varies, backed by an FAQ and help center to assist common issues.

Support includes a Help Center with articles in both English and Spanish, live customer service available 24/7, and email/ticket response aimed within minutes during support hours (8 AM–5 PM MT); plus phone support for card issues—though response times may vary outside business hours.

Languages & Localization

The interface supports multiple languages including English, with prices shown in KRW—there’s no automatic display in USD or EUR, and localization is limited for non-Korean regulatory zones.

The platform’s primary language is English, with a support knowledge base also available in Latin American Spanish; pricing and limits are displayed in USD, and localized services or regulatory details are tailored mainly to U.S. and select international regions.

App Quality & Stability

The mobile app delivers a smooth trading interface with real-time data and strong security features (biometric login, 2FA), though user reports cite occasional crashes or slow performance during high-traffic periods.

CoinZoom’s mobile and web apps are frequently updated (latest support articles indicate August 2025 updates), with no widespread reports of crashes or instability—suggesting a stable experience, though no explicit crash-rate stats or error frequencies are published.

Experience, Performance & Ecosystem

UX/UI

The platform strikes a balance between newcomer friendliness and advanced functionality, offering a clean interface with clear labels and comprehensive charting tools, though it doesn’t explicitly offer separate “Lite” or “Pro” modes.

CoinZoom’s interface offers a gentle onboarding path for newcomers via a simplified Lite mode with quick, whole-dollar market buys, while Pro mode unlocks full charting, order book visibility, and advanced order types—creating a clear progression from straightforward to sophisticated trading within the same app layout.

Performance

Order execution is generally fast thanks to high liquidity, though peak volatility can bring some delays or gateway slowdowns, and KYC may slow onboarding during intense market rallies.

Trading on CoinZoom generally feels responsive during normal market conditions, though the system may occasionally exhibit slight latency under sudden volatility surges; order execution remains stable, and KYC verifications tend to process promptly, avoiding extended bottlenecks even when markets are hot. (Inferred from operational design and user feedback.)

Education

Bithumb provides a dedicated academy and tutorial content via its official channels to help users learn, but it does not currently offer demo accounts or Spanish-language learning resources.

The platform provides helpful guided articles and technical-indicator explanations aimed at new users, but lacks structured learning formats like simulated trading, demo accounts, or Spanish-targeted academy modules—leaving room for more interactive or multilingual educational tools.

Community

The platform encourages engagement through referral incentives and publishes on Medium, but it lacks officially managed forums, Discord, or Telegram communities for user interaction.

CoinZoom maintains active social profiles across platforms like Telegram, Reddit, and YouTube for updates and engagement, and supports a referral program—though it doesn’t offer official forums or dedicated channels like Discord or fully featured community hubs.

Integrations

Bithumb supports external tools like TradingView for charting and provides API/WebSocket access for automation, but lacks built-in tax tools or direct accounting integrations.

While the platform delivers rich in-house charting and API access, there’s no native support for TradingView, external trading bots, or tax/accounting tool integrations—making self-managed data exports the primary route for those needs.

Who Each One Is Best For

It’s ideal for traders seeking a high-liquidity, reliability-focused exchange that caters to a mix of moderate experience levels, whereas those needing demo tools, Spanish-language education, or a vibrant community may look elsewhere.

CoinZoom shines for casual users or beginner-to-mid-level traders who value intuitive design, direct spending capabilities, and streamlined buying; more active or professional traders seeking full bot integration, backtesting features, or international educational resources may want to consider other, more customizable platforms.