Bitmart vs Bitso: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitmart and Bitso This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitmart

Bitso

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

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Bitmart is ideal if:

Wide crypto selection for altcoin enthusiasts — Great if you're exploring a broad range of tokens, including niche and newly launched assets.
Beginners and advanced users both catered to — Offers a simple Buy/Sell tool for newcomers and robust futures, spot, and charting interfaces for experienced traders.
Social and copy trading opportunities — Ideal if you want to mirror expert strategies or explore passive exposure through copy/social trading tools.

Bitso is ideal if:

Latin America–centric users: Tailored for users in Mexico, Brazil, Argentina, and Colombia with local currencies, payments, and regulatory coverage, offering a seamless regional crypto experience.
Beginners who value simplicity: Its intuitive interface and easy onboarding make it a solid entry point for anyone new to crypto trading.
Crypto holders seeking flexible future options: Features like Bitso+ (earnings on your holdings with no lock-ups) and a growing suite of tools make long-term crypto use more rewarding.

Bitmart isn’t ideal if:

No demo or practice mode — Beginners lacking a risk-free environment may find it harder to learn before committing real funds.
Security concerns persist post-2021 breach — Even with improved measures, the prior major hack may still cause hesitation around fund safety.
Limited fiat access and tools — Less ideal if you prefer direct fiat deposits/withdrawals or need features like bots, proof-of-reserves, or wallet insurance.

Bitso isn’t ideal if:

…you live outside Latin America: Access and services are focused mainly on countries like Mexico, Argentina, Brazil, and Colombia, limiting availability elsewhere.
…you need a wide range of cryptocurrencies: Bitso’s portfolio is effective for mainstream assets, but lacks the extensive variety offered by larger global exchanges.
…you value fast, hands-on support: Customer service primarily relies on tickets and digital channels, which can result in slower response times when urgent help is needed.

Fees & Total Costs

Spot Maker/Take

BitMart uses tiered spot fees based on trading volume and a pairing class system (Class A, B, C). You can also reduce costs by holding or using the BMX native token, which typically grants a sizable discount on maker/taker rates.

Bitso applies a tiered maker–taker structure where fees decrease as your 30-day trading volume increases; for instance, in the USD (USDC) market, maker rates range from ~0.25% at low volumes to ~0.04% at the highest tiers, with taker rates starting around 0.30% and dropping to about 0.05%—there’s no native token discount program.

Futures/Derivatives

Maker/Taker and Funding

maker/taker and funding

Average Spreads on Liquid Pairs

For high-liquidity pairs like BTC/USDT and ETH/USDT, spreads usually remain narrow and market-competitive, making them more cost-efficient for active traders.

While Bitso doesn’t publish exact spread figures, available data and reviews suggest it maintains competitive spreads on major, liquid pairs, though not necessarily as tight as ultra-high-volume global platforms.

Fiat Deposits & Withdrawals

Methods, Fees, Times

methods, fees, timings

On-chain Withdrawals

Fixed vs. Dynamic by Network (BTC, ETH, TRX, etc.)

fixed vs dynamic fees per network (BTC, ETH, TRX, etc.)

Hidden Costs

Currency Conversion, Inactivity, KYC Express, etc.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

Buying €500 in BTC (Fee + Spread + Withdrawal)

“Buying €500 in BTC” (fee + spread + withdrawal)

Crypto Offering & Trading Features

Number of Coins & Pairs

BitMart supports a wide cryptocurrency catalog (1,400+ assets) and offers over 1,050 spot trading pairs; its top 20 by volume typically include the usual heavyweights like BTC/USDT and ETH/USDT among others.

Bitso offers around 100 trading pairs and supports roughly 55–100 cryptocurrencies, with top-volume instruments like BTC, ETH, XRP, SOL, and USDC featuring prominently among the top 20 by liquidity.

Product Range

You’ll find a full trading suite on BitMart

Bitso provides spot trading plus a flexible staking/earn product (Bitso Earn) and fiat-crypto remittances (via Bitso Shift), but it does not offer margin, derivatives (futures/options), ETFs, lending, copy trading, grid bots, or automated DCA strategies.

Liquidity

BitMart regularly achieves multi-billion-dollar daily volumes; its order books for liquid assets like BTC and ETH are deep and tight enough for efficient execution in most conditions.

Daily volumes for major pairs like BTC/USDT and ETH/USDT run into the tens of millions USD, offering sound liquidity and stable order-book depth, though not as deep as global mega-exchanges.

Tools

The platform offers limit, stop, and OCO orders, alongside charting tools, alerts, a native API/WebSocket interface, and integration with TradingView for advanced analysis.

Bitso supports market, limit, stop-loss, and stop-limit orders, integrates with TradingView for advanced charting, offers price alerts, and provides robust API/WebSocket access through its Bitso Alpha platform.

Geographic Restrictions by Product

Product availability varies by region—certain jurisdictions may face restrictions, particularly around derivatives (e.g. perps and margin aren’t always available everywhere due to regulation).

Certain advanced features like staking and fiat on-ramps are limited to Latin American residents; derivatives and margin aren’t offered at all, and access is restricted outside these primary markets.

Innovation

BitMart continues innovating with features like a flexible vs. locked earn program, its in-house token launchpad, and expanded copy trading options that enhance user engagement.

Bitso excels with its flexible-earn staking (withdraw anytime, weekly rewards) and has broadened coverage into emerging DeFi space by adding new tokens like HYPE, though it doesn’t currently run launchpads or locked-pool offerings.

Security, Regulation & Custody

Operating Entity & Jurisdiction

BitMart is operated by GBM Global Holdings Ltd., founded in 2017, and headquartered in the Cayman Islands.

Bitso operates under the legal entity Badger Technology Company Ltd, incorporated in Gibraltar, with operations stretching across Latin America since its launch in 2014 out of Mexico City.

Licenses/Registration

It holds a Money Services Business (MSB) license from the U.S. FinCEN, indicating strong anti-money-laundering compliance—but lacks broader EU or MiCA-specific licenses.

The platform holds a pioneering DLT license from the Gibraltar Financial Services Commission and operates in Mexico under the local Fintech law as an authorized payment institution (IFPE).

Custody

BitMart manages assets through a hybrid hot/cold wallet setup, with partial disclosures of hot wallet addresses as part of its transparency push; however, full proof-of-reserves or cold storage percentage data remains pending.

Bitso uses its own custody infrastructure, reinforced with multi-signature controls and disaster recovery via CoinCover, and offers transparency through real-time security metrics via its Trust Center.

Insurance & Protection Funds

There’s no public information about dedicated insurance or user protection funds being in place to cover losses from hacks or other security incidents.

Bitso has complemented its digital-asset protection by partnering with CoinCover to provide additional risk mitigation and recovery mechanisms for user funds.

Incident History

In December 2021, BitMart suffered a high-profile security breach that resulted in around $196 million stolen; the team pledged reimbursements and has since reinforced security infrastructures.

To date, Bitso has not experienced any known hacks or security breaches, and it has a track record of uninterrupted service without suspensions or major compliance penalties.

Risk Controls

The platform includes standard safety features like two-factor authentication, anti-phishing codes, API key restrictions, and an institutional-grade sub-account system.

The platform enforces robust risk safeguards including two-factor authentication (2FA), phishing prevention, transaction whitelists, and granular API permissions for institutional users.

Transparency

BitMart has taken steps toward openness by sharing hot wallet addresses and working on Merkle-tree based proof-of-reserves, although regular audit reports, SLA commitments, or full public reserve disclosures are not yet available.

In the interest of openness, Bitso shares live security and compliance metrics in its Trust Center, though it does not produce regular reserve or transparency reports or public wallets.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

BitMart supports fiat deposits via credit/debit cards (Visa, Mastercard), bank transfers, and integrated third-party gateways like Simplex, MoonPay, Banxa and others; minimums start around USD 30, and processing varies by provider—from instant to a few days.

Bitso accepts fiat deposits via local bank transfers (e.g., SPEI in Mexico, Pix in Brazil), digital dollars through Payoneer, and in some markets, card deposits; minimum and maximum deposit amounts vary based on local regulations and bank systems, and transfer times generally align with domestic banking hours.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

BitMart offers non-KYC access, plus two personal levels—Starter and Advanced—that unlock higher daily withdrawal caps (Starter

There are typically three KYC tiers

Withdrawals

Crypto withdrawals support a broad range of networks (e.g., ERC-20, TRC-20, BEP-20), with limits and speeds depending on KYC level and network congestion; fiat withdrawals are also routed through select third-party gateways with similar variability.

Limits, Timing & Networks

Customer Support

BitMart offers 24/7 live chat, email/ticket support, and a help center; response speed is inconsistent by user feedback, and the knowledge base provides general guidance but may lack deeper troubleshooting.

Bitso provides support through live chat and an extensive Help Center ticket system, with response times typically within 24–48 hours and a rich knowledge base to guide users.

Languages & Localization

The user interface is available in English (with fiat shown in EUR/USD based on user region), though localized regulatory disclaimers can vary depending on where you access the platform from.

The platform operates natively in English, Spanish, and Portuguese, displays fees in relevant local currencies, and tailors its services to comply with regional legal and regulatory frameworks.

App Quality & Stability

The BitMart mobile app is available for iOS and Android, offering a smooth trading experience overall; while occasional bugs or temporary crashes occur, regular updates aim to enhance stability and add new features.

Bitso’s mobile app (available for iOS and Android) mirrors the web platform in functionality and offers a smooth trading experience with strong user reviews, suggesting stability and regular updates.

Experience, Performance & Ecosystem

UX/UI

BitMart provides both “Lite” and “Pro” interface modes—“Lite” is clean and beginner-friendly, while “Pro” offers deeper charts and tools—so the learning curve remains gentle and scalable whether you’re new or advanced.

Bitso caters to different skill levels by offering a stripped-down classic mode for newcomers and the more advanced Alpha Pro interface for serious traders—both seamlessly blend intuitive design with enhanced charting and order tools, making the learning curve manageable yet scalable.

Performance

The upgrade to Futures V2.0 halved order latency and boosted system stability and matching capabilities, delivering smoother performance even during surges, though occasional order connector quirks reported by bot users can emerge.

Bitso’s Alpha Pro is optimized for fast trade execution and generally maintains uptime even during busy periods; however, during bull markets, KYC queues can lengthen, occasionally delaying full access for new users.

Education

BitMart Academy equips users with structured content from beginner to advanced levels, but there’s no live demo or simulated trading available, and Spanish-language materials are limited or mixed with machine translations.

Although Bitso doesn’t offer a trading simulator or demo, it does provide educational content—including guides and insights—in Spanish across its blog and Help Center, making it accessible for Spanish-speaking users seeking self-guided learning.

Community

BitMart supports an affiliate/referral program, and while active user groups exist on Discord or Telegram unofficially, the platform doesn’t yet operate fully centralized forums or reward-based official communities.

Bitso fosters community engagement through active channels like official Telegram groups and a referral program, though it doesn’t operate a public forum or Discord server specifically for user discussions.

Integrations

With full TradingView charting access via the “BITMART:” prefix, plus a robust API and WebSocket support, BitMart integrates seamlessly with external bots and tools—though tax/accounting tool partnerships remain sparse.

Bitso integrates directly with TradingView, enabling charting and analysis of its full spot-pair range; it also supports external integration via its robust API, though it lacks built-in tax tools or direct accounting integrations.

Who Each One Is Best For

BitMart suits traders seeking a quick-start experience with flexible interfaces and strong third-party integrations, while developers or algorithmic traders benefit from reliable API access and TradingView support.

Bitso offers an ideal blend of simplicity and capability for Latin American users—from beginners enjoying the clean interface to intermediate traders accessing Alpha Pro—making it less suited for algorithmic traders, simulator users, or those needing integrated financial tooling.