Bitmart vs Giottus: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitmart and Giottus This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitmart

Giottus

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

United States

Europe

Latin America

Yes

India

China

Canada

United Kingdom

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Bitmart is ideal if:

Wide crypto selection for altcoin enthusiasts — Great if you're exploring a broad range of tokens, including niche and newly launched assets.
Beginners and advanced users both catered to — Offers a simple Buy/Sell tool for newcomers and robust futures, spot, and charting interfaces for experienced traders.
Social and copy trading opportunities — Ideal if you want to mirror expert strategies or explore passive exposure through copy/social trading tools.

Giottus is ideal if:

Beginners or INR-first users: Perfectly suited—it offers ultra-fast INR deposits and a highly intuitive interface tailored for Indian users.
Security-focused traders: Excellent choice—bank-level encryption, massive redundancies, and a high-throughput matching engine ensure a stable and safe environment.
Looking for global or altcoin variety?: Likely not ideal—limited international reach and a narrower crypto selection compared to global exchanges.

Bitmart isn’t ideal if:

No demo or practice mode — Beginners lacking a risk-free environment may find it harder to learn before committing real funds.
Security concerns persist post-2021 breach — Even with improved measures, the prior major hack may still cause hesitation around fund safety.
Limited fiat access and tools — Less ideal if you prefer direct fiat deposits/withdrawals or need features like bots, proof-of-reserves, or wallet insurance.

Giottus isn’t ideal if:

Need broad altcoin access? Not the best fit—Giottus’s crypto selection is more modest compared to global exchanges.
Globally located or outside India? Probably not an ideal match—its services and availability remain largely confined to India.
Seeking advanced trading tools? Might fall short—it lacks some sophisticated features demanded by experienced or professional traders.

Fees & Total Costs

Spot Maker/Take

BitMart uses tiered spot fees based on trading volume and a pairing class system (Class A, B, C). You can also reduce costs by holding or using the BMX native token, which typically grants a sizable discount on maker/taker rates.

Giottus offers zero maker fees and standard taker fees on crypto-INR trades, with no extra incentive tiers tied to volume or token discounts—so your trading costs stay predictably low regardless of how much you trade.

Futures/Derivatives

Maker/Taker and Funding

At present, Giottus does not support futures or derivatives products, so there’s no maker/taker structure or funding rate to factor into your cost analysis.

Average Spreads on Liquid Pairs

For high-liquidity pairs like BTC/USDT and ETH/USDT, spreads usually remain narrow and market-competitive, making them more cost-efficient for active traders.

While exact figures fluctuate, spreads on Giottus appear in line with industry norms for liquid crypto pairs like BTC/USDT and ETH/USDT, reflecting competitive pricing for actively traded markets.

Fiat Deposits & Withdrawals

Methods, Fees, Times

You can deposit or withdraw INR instantly (24/7) via IMPS or UPI with zero fees for normal transactions—instant methods are processed in seconds or minutes through your bank, while traditional IMPS/NEFT may take a few hours depending on timing.

On-chain Withdrawals

Fixed vs. Dynamic by Network (BTC, ETH, TRX, etc.)

Crypto withdrawal fees are set per coin and network, typically fixed values rather than dynamic; for example, BTC withdrawals follow a set fee, and various networks like ETH or TRX similarly have fixed charges per transfer.

Hidden Costs

Currency Conversion, Inactivity, KYC Express, etc.

Giottus does not layer hidden charges—there’s no currency conversion markup, no inactivity penalty, and no premium KYC option; all core costs align with publicly declared fee structures and are transparently applied.

Real-World Cost Example: “€500 BTC

Buying €500 in BTC (Fee + Spread + Withdrawal)

Imagine converting €500 to INR, then using that to buy BTC and withdrawing it

Crypto Offering & Trading Features

Number of Coins & Pairs

BitMart supports a wide cryptocurrency catalog (1,400+ assets) and offers over 1,050 spot trading pairs; its top 20 by volume typically include the usual heavyweights like BTC/USDT and ETH/USDT among others.

Giottus supports roughly 300+ cryptocurrencies across 300+ trading pairs, with the top 20 by volume dominated by INR pairs like USDT/INR, ETH/INR, BTC/INR, SOL/USDT, and XRP/INR—these reflect the most active and liquid markets.

Product Range

You’ll find a full trading suite on BitMart

The platform offers a comprehensive spot exchange plus fiat-crypto and crypto-crypto trades, along with earning tools like staking, lending, curated baskets, and automated SIP (Systematic Investment Plan), but it does not offer margin, derivatives, ETFs, options, copy trading, grid bots, or DCA tools.

Liquidity

BitMart regularly achieves multi-billion-dollar daily volumes; its order books for liquid assets like BTC and ETH are deep and tight enough for efficient execution in most conditions.

While specific volume metrics change daily, Giottus ranks as one of India’s most liquid exchanges, aggregating liquidity from sources like Bitfinex to ensure shallow slippage and solid order-book depth on pairs like BTC/INR and ETH/INR.

Tools

The platform offers limit, stop, and OCO orders, alongside charting tools, alerts, a native API/WebSocket interface, and integration with TradingView for advanced analysis.

The platform supports basic order types (like limit and market) on a real-time order book with charting tools; it integrates advanced visuals and historical data into its UI, though full native TradingView charts or API/WS support aren’t prominently featured.

Geographic Restrictions by Product

Product availability varies by region—certain jurisdictions may face restrictions, particularly around derivatives (e.g. perps and margin aren’t always available everywhere due to regulation).

Giottus’s products are fully accessible only within India, and features like its earning tools and spot functionality are not available to users outside Indian jurisdiction.

Innovation

BitMart continues innovating with features like a flexible vs. locked earn program, its in-house token launchpad, and expanded copy trading options that enhance user engagement.

The platform introduces innovation through curated crypto baskets and SIP investment mechanisms, and while it offers staking and lending, it does not currently support launchpad/launchpool offerings or differentiate between flexible and locked yield products.

Security, Regulation & Custody

Operating Entity & Jurisdiction

BitMart is operated by GBM Global Holdings Ltd., founded in 2017, and headquartered in the Cayman Islands.

Giottus is operated by Giottus Technologies Pvt Ltd, established in 2017, with its headquarters located in Chennai, India.

Licenses/Registration

It holds a Money Services Business (MSB) license from the U.S. FinCEN, indicating strong anti-money-laundering compliance—but lacks broader EU or MiCA-specific licenses.

As an Indian crypto service provider, Giottus is registered with the Financial Intelligence Unit–India as a Virtual Asset Service Provider, fully complying with local regulatory obligations under the AML/PMLA framework.

Custody

BitMart manages assets through a hybrid hot/cold wallet setup, with partial disclosures of hot wallet addresses as part of its transparency push; however, full proof-of-reserves or cold storage percentage data remains pending.

own vs third-party; Proof of Reserves, audits, % cold reserves

Insurance & Protection Funds

There’s no public information about dedicated insurance or user protection funds being in place to cover losses from hacks or other security incidents.

There is no indication that Giottus currently maintains an insurance policy or dedicated insurance fund to cover unexpected losses or custodial risks.

Incident History

In December 2021, BitMart suffered a high-profile security breach that resulted in around $196 million stolen; the team pledged reimbursements and has since reinforced security infrastructures.

To date, Giottus has not reported any major security breaches, exchange suspensions, or regulatory penalties, reflecting a clean track record in operational integrity and compliance.

Risk Controls

The platform includes standard safety features like two-factor authentication, anti-phishing codes, API key restrictions, and an institutional-grade sub-account system.

The exchange enforces industry-standard security measures including mandatory two-factor authentication, KYC-linked withdrawal tiers, and integration with compliance tools that bolster governance and anti-phishing defenses—though features like sub-accounts or granular API permissioning aren’t prominently highlighted.

Transparency

BitMart has taken steps toward openness by sharing hot wallet addresses and working on Merkle-tree based proof-of-reserves, although regular audit reports, SLA commitments, or full public reserve disclosures are not yet available.

Giottus enhances transparency through its pending Proof of Reserves initiative and public communication via blog updates, but it does not currently publish routine monthly audit reports, public wallet addresses, or formalized service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

BitMart supports fiat deposits via credit/debit cards (Visa, Mastercard), bank transfers, and integrated third-party gateways like Simplex, MoonPay, Banxa and others; minimums start around USD 30, and processing varies by provider—from instant to a few days.

You can deposit INR into your Giottus account via UPI or IMPS instantly 24/7, and via NEFT/IMPS during the day with zero fees—both processing are fast, with instant routes completing in seconds and normal deposits credited within a couple of hours.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

BitMart offers non-KYC access, plus two personal levels—Starter and Advanced—that unlock higher daily withdrawal caps (Starter

Giottus enforces a tiered KYC system, where completing full identity verification (PAN, Aadhaar or equivalent) unlocks access to higher withdrawal limits that are evaluated individually by compliance—there’s no zero-KYC tier for active trading.

Withdrawals

Crypto withdrawals support a broad range of networks (e.g., ERC-20, TRC-20, BEP-20), with limits and speeds depending on KYC level and network congestion; fiat withdrawals are also routed through select third-party gateways with similar variability.

Crypto withdrawals are subject to fixed network fees and follow network-specific protocols, while INR withdrawals up to ₹200,000 via IMPS are instant and free, and larger amounts are processed using NEFT according to banking timings, with limits adjusted to your KYC tier.

Customer Support

BitMart offers 24/7 live chat, email/ticket support, and a help center; response speed is inconsistent by user feedback, and the knowledge base provides general guidance but may lack deeper troubleshooting.

Support is available through live chat, email, and phone, with a helpful knowledge base to guide users—response tends to be prompt, although peak hours may cause slight delays.

Languages & Localization

The user interface is available in English (with fiat shown in EUR/USD based on user region), though localized regulatory disclaimers can vary depending on where you access the platform from.

The platform is localized mainly for Indian users, with interface and support in English and amounts shown in INR; the legal and compliance framework is aligned with Indian regulatory standards.

App Quality & Stability

The BitMart mobile app is available for iOS and Android, offering a smooth trading experience overall; while occasional bugs or temporary crashes occur, regular updates aim to enhance stability and add new features.

The mobile app is generally stable and regularly maintained, with no widespread reports of frequent crashes; regular updates keep the platform current and responsive to user needs.

Experience, Performance & Ecosystem

UX/UI

BitMart provides both “Lite” and “Pro” interface modes—“Lite” is clean and beginner-friendly, while “Pro” offers deeper charts and tools—so the learning curve remains gentle and scalable whether you’re new or advanced.

Giottus features a clean, intuitive interface with minimal learning curve that suits both novices and more advanced users; there is no explicit “Lite” or “Pro” toggle, but the platform naturally accommodates different experience levels through its organized layout and simplified navigation.

Performance

The upgrade to Futures V2.0 halved order latency and boosted system stability and matching capabilities, delivering smoother performance even during surges, though occasional order connector quirks reported by bot users can emerge.

Built on a high-capacity trading engine capable of processing tens of thousands of transactions per second, Giottus maintains fast order execution even during volatile periods and has engineered resilience to handle surges, while KYC queues remain manageable thanks to its streamlined verification process.

Education

BitMart Academy equips users with structured content from beginner to advanced levels, but there’s no live demo or simulated trading available, and Spanish-language materials are limited or mixed with machine translations.

While Giottus invests in user education through blog posts and public awareness initiatives, it does not currently offer an in-app academy, simulator, demo mode, or content in Spanish—its educational assets are more operational and aimed at raising general crypto awareness.

Community

BitMart supports an affiliate/referral program, and while active user groups exist on Discord or Telegram unofficially, the platform doesn’t yet operate fully centralized forums or reward-based official communities.

Giottus builds community engagement via its official Telegram channel and referral program that rewards users for inviting friends, but it does not appear to operate public forums or an official Discord server at this time.

Integrations

With full TradingView charting access via the “BITMART:” prefix, plus a robust API and WebSocket support, BitMart integrates seamlessly with external bots and tools—though tax/accounting tool partnerships remain sparse.

Although Giottus doesn’t integrate natively with TradingView or tax/accounting software, it does support connectivity with third-party trading bot platforms—enabling advanced automated strategies via services like Bitsgap.

Who Each One Is Best For

BitMart suits traders seeking a quick-start experience with flexible interfaces and strong third-party integrations, while developers or algorithmic traders benefit from reliable API access and TradingView support.

Giottus is especially well-suited for Indian users seeking a seamless fiat-to-crypto experience, regional language support, and straightforward tools for regular investing (like SIPs and baskets); it’s less tailored to power users requiring advanced charting, global fiat options, or institutional-level integrations.