Bitmart vs Xeggex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitmart and Xeggex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitmart

Xeggex

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

United States

Europe

Latin America

India

China

Canada

United Kingdom

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Bitmart is ideal if:

Wide crypto selection for altcoin enthusiasts — Great if you're exploring a broad range of tokens, including niche and newly launched assets.
Beginners and advanced users both catered to — Offers a simple Buy/Sell tool for newcomers and robust futures, spot, and charting interfaces for experienced traders.
Social and copy trading opportunities — Ideal if you want to mirror expert strategies or explore passive exposure through copy/social trading tools.

Xeggex is ideal if:

Great if you're seeking simplicity: XeggeX offers an exceptionally intuitive interface that lowers the learning curve and makes navigating crypto markets approachable.
Ideal for exploring altcoins and niche tokens: The exchange lists a wide variety of low- to mid-cap cryptocurrencies and includes peer-to-peer and liquidity pool features—perfect for diversifying beyond mainstream assets.
A cautious choice due to its recent shutdown: Following a serious security breach and bankruptcy announcement earlier this year, relying on XeggeX now carries elevated risk—relying on self-custody methods is recommended.

Bitmart isn’t ideal if:

No demo or practice mode — Beginners lacking a risk-free environment may find it harder to learn before committing real funds.
Security concerns persist post-2021 breach — Even with improved measures, the prior major hack may still cause hesitation around fund safety.
Limited fiat access and tools — Less ideal if you prefer direct fiat deposits/withdrawals or need features like bots, proof-of-reserves, or wallet insurance.

Xeggex isn’t ideal if:

Significant unresolved security failures undermined the platform’s reliability, ultimately leading to its collapse and bankruptcy—exposing systemic vulnerabilities.
Trust deeply eroded by withdrawal disruptions, user complaints of missing assets, and reports of blocked accounts—indicating serious operational breakdowns.
Unregulated and lacking transparency, making it ill-suited as a safe, long-term choice—especially when more stable and regulated alternatives exist.

Fees & Total Costs

Spot Maker/Take

BitMart uses tiered spot fees based on trading volume and a pairing class system (Class A, B, C). You can also reduce costs by holding or using the BMX native token, which typically grants a sizable discount on maker/taker rates.

Spot trading fees start at around 0.2%, with tiered reductions based on trading volume and holdings of the native XPE token, which can unlock notable discounts.

Futures/Derivatives

Maker/Taker and Funding

XeggeX currently does not offer futures or derivatives markets, so there are no associated maker/taker or funding fees to consider.

Average Spreads on Liquid Pairs

For high-liquidity pairs like BTC/USDT and ETH/USDT, spreads usually remain narrow and market-competitive, making them more cost-efficient for active traders.

As a smaller exchange, XeggeX can exhibit wider spreads on major pairs due to limited liquidity, meaning the difference between buy and sell prices may be noticeably larger than on larger platforms.

Fiat Deposits & Withdrawals

Methods, Fees, Times

XeggeX does not support fiat transactions—there are no deposit or withdrawal methods, meaning all activity is limited to crypto-to-crypto trades.

On-chain Withdrawals

Fixed vs. Dynamic by Network (BTC, ETH, TRX, etc.)

Withdrawal fees are generally very low and vary by network, with exceptions such as Ethereum sometimes reaching up to about $0.30 due to network congestion, while other chains may charge negligible or minimal fixed network fees.

Hidden Costs

Currency Conversion, Inactivity, KYC Express, etc.

Potential hidden costs include crypto conversion spreads, optional KYC express upgrades, or inactivity charges—all of which may apply even though basic use of the platform remains focused on crypto-to-crypto trading.

Real-World Cost Example: “€500 BTC

Buying €500 in BTC (Fee + Spread + Withdrawal)

If you were to purchase €500 worth of BTC (via a supported stablecoin like USDT), you’d incur the base trading fee (around 0.2%), a likely wider spread on a low-liquidity pair, and a modest withdrawal cost depending on the network you choose to send BTC—altogether yielding noticeably higher effective cost than more liquid, fiat-friendly platforms.

Crypto Offering & Trading Features

Number of Coins & Pairs

BitMart supports a wide cryptocurrency catalog (1,400+ assets) and offers over 1,050 spot trading pairs; its top 20 by volume typically include the usual heavyweights like BTC/USDT and ETH/USDT among others.

XeggeX supports a substantial range of over 550 cryptocurrencies across around 930 market pairs, giving users exposure to both mainstream and niche digital assets in a single platform.

Product Range

You’ll find a full trading suite on BitMart

The exchange focuses on spot trading and liquidity pools, with no standard margin, perpetual futures, options, crypto ETFs, staking, loans, copy-trading, grid bots, or automatic DCA—making it a simpler, crypto-to-crypto environment.

Liquidity

BitMart regularly achieves multi-billion-dollar daily volumes; its order books for liquid assets like BTC and ETH are deep and tight enough for efficient execution in most conditions.

24 h volume and order-book depth (BTC/ETH)

Tools

The platform offers limit, stop, and OCO orders, alongside charting tools, alerts, a native API/WebSocket interface, and integration with TradingView for advanced analysis.

Users have access to basic order types such as market, limit, and trigger (stop) orders; however, advanced tools like alerts, comprehensive charting, native TradingView integrations, or robust APIs and WebSocket feeds are not currently supported.

Geographic Restrictions by Product

Product availability varies by region—certain jurisdictions may face restrictions, particularly around derivatives (e.g. perps and margin aren’t always available everywhere due to regulation).

While the exchange offers its core services broadly, certain features like derivatives or advanced products aren’t available in key markets, such as the United States, limiting access to some functionality based on location.

Innovation

BitMart continues innovating with features like a flexible vs. locked earn program, its in-house token launchpad, and expanded copy trading options that enhance user engagement.

XeggeX stands out with its liquidity pool offerings, enabling users to contribute funds and earn rewards, but it lacks common innovative features like launchpads, launchpools, or multiple flexible vs. locked yield-earning models.

Security, Regulation & Custody

Operating Entity & Jurisdiction

BitMart is operated by GBM Global Holdings Ltd., founded in 2017, and headquartered in the Cayman Islands.

XeggeX was established in 2021 by crypto enthusiasts, with some sources indicating Germany as its base, though this remains somewhat ambiguous—its rapid niche focus and limited transparency make its legal structure and headquarters unclear.

Licenses/Registration

It holds a Money Services Business (MSB) license from the U.S. FinCEN, indicating strong anti-money-laundering compliance—but lacks broader EU or MiCA-specific licenses.

The platform operated without formal regulatory oversight—no VASP registration, MiCA compliance, or similar licensing was disclosed—positioning it squarely in the unregulated camp.

Custody

BitMart manages assets through a hybrid hot/cold wallet setup, with partial disclosures of hot wallet addresses as part of its transparency push; however, full proof-of-reserves or cold storage percentage data remains pending.

XeggeX utilized a central custodial model with a combination of hot and cold storage, but offered no public proof of reserves, independent audits, or details on the proportion held in cold storage, limiting transparency and user assurance.

Insurance & Protection Funds

There’s no public information about dedicated insurance or user protection funds being in place to cover losses from hacks or other security incidents.

There was no publicly available information about any insurance scheme or specific protection funds set aside to safeguard user deposits in case of loss or breach.

Incident History

In December 2021, BitMart suffered a high-profile security breach that resulted in around $196 million stolen; the team pledged reimbursements and has since reinforced security infrastructures.

In February 2025, hackers compromised the CEO’s Telegram account and infiltrated the exchange’s core systems, leading to frozen withdrawals and user balances showing zero—culminating in a bankruptcy declaration by late June.

Risk Controls

The platform includes standard safety features like two-factor authentication, anti-phishing codes, API key restrictions, and an institutional-grade sub-account system.

While the exchange promoted two-factor authentication and encryption, more advanced controls like withdrawal whitelists, anti-phishing systems, segregated sub-accounts, or fine-grained API permissions were either minimal or undocumented.

Transparency

BitMart has taken steps toward openness by sharing hot wallet addresses and working on Merkle-tree based proof-of-reserves, although regular audit reports, SLA commitments, or full public reserve disclosures are not yet available.

XeggeX did not maintain any visible transparency mechanisms—no monthly audit reports, no publicly visible wallet addresses, and no formal service-level agreements; communication slowed notably as the bankruptcy process unfolded.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

BitMart supports fiat deposits via credit/debit cards (Visa, Mastercard), bank transfers, and integrated third-party gateways like Simplex, MoonPay, Banxa and others; minimums start around USD 30, and processing varies by provider—from instant to a few days.

XeggeX does not support fiat deposits; only cryptocurrency deposits via multiple blockchain networks are possible, with no stated minimum or maximum, and the process typically completes in just a few minutes.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

BitMart offers non-KYC access, plus two personal levels—Starter and Advanced—that unlock higher daily withdrawal caps (Starter

KYC isn’t mandatory for crypto-only trading, but users without KYC face a daily withdrawal cap of around $5,000—verification lifts this limit significantly, unlocking higher withdrawal thresholds for larger-volume users.

Withdrawals

Crypto withdrawals support a broad range of networks (e.g., ERC-20, TRC-20, BEP-20), with limits and speeds depending on KYC level and network congestion; fiat withdrawals are also routed through select third-party gateways with similar variability.

Withdrawals are processed swiftly—often within minutes—and support several network types (e.g., ERC-20, BEP-20), although exact limits vary; verified users generally enjoy higher or unlimited withdrawal capacity.

Customer Support

BitMart offers 24/7 live chat, email/ticket support, and a help center; response speed is inconsistent by user feedback, and the knowledge base provides general guidance but may lack deeper troubleshooting.

Support is handled via a ticketing system with claimed 24/7 availability and typical response within 12 hours; email and platform tickets are primary channels, while response speed and resolution quality are reported to be inconsistent.

Languages & Localization

The user interface is available in English (with fiat shown in EUR/USD based on user region), though localized regulatory disclaimers can vary depending on where you access the platform from.

The platform’s interface is natively in English, with fee displays in USD; there are no localized versions or specific regulatory frameworks tailored to other regions.

App Quality & Stability

The BitMart mobile app is available for iOS and Android, offering a smooth trading experience overall; while occasional bugs or temporary crashes occur, regular updates aim to enhance stability and add new features.

XeggeX offers both web and mobile (iOS beta and Android) access, with a smooth, intuitive interface, but the app’s stability and recent update cadence are unclear and may vary across platforms.

Experience, Performance & Ecosystem

UX/UI

BitMart provides both “Lite” and “Pro” interface modes—“Lite” is clean and beginner-friendly, while “Pro” offers deeper charts and tools—so the learning curve remains gentle and scalable whether you’re new or advanced.

XeggeX offers a clean and modern interface that’s intuitive for newcomers, featuring toggles between basic and full-screen layouts (plus light/dark themes), giving beginners a comfortable entry point and allowing power users to access more comprehensive views with minimal friction.

Performance

The upgrade to Futures V2.0 halved order latency and boosted system stability and matching capabilities, delivering smoother performance even during surges, though occasional order connector quirks reported by bot users can emerge.

The platform is engineered for swift order execution under normal conditions, but experienced disruptions and log-in downtime during critical market events—compounded by stretched support and restoration delays tied to operational chaos during the collapse.

Education

BitMart Academy equips users with structured content from beginner to advanced levels, but there’s no live demo or simulated trading available, and Spanish-language materials are limited or mixed with machine translations.

XeggeX did not provide structured educational resources like academies, paper trading simulators, or Spanish-language tutorials, focusing instead on direct trading utility rather than user training or localized guidance.

Community

BitMart supports an affiliate/referral program, and while active user groups exist on Discord or Telegram unofficially, the platform doesn’t yet operate fully centralized forums or reward-based official communities.

While XeggeX initially maintained active presence across Discord and Telegram, these channels were abruptly limited or shut down amid the crisis—though remnants of community efforts, including unofficial Discord support, continue to persist. Referral incentives were present but overshadowed by the broader turmoil.

Integrations

With full TradingView charting access via the “BITMART:” prefix, plus a robust API and WebSocket support, BitMart integrates seamlessly with external bots and tools—though tax/accounting tool partnerships remain sparse.

Users benefit from a native TradingView integration and access to liquidity-pool bots via the API, but there’s no formal integration with tax tools or accounting platforms—even though third-party developers have built basic automation tools via the REST API.

Who Each One Is Best For

BitMart suits traders seeking a quick-start experience with flexible interfaces and strong third-party integrations, while developers or algorithmic traders benefit from reliable API access and TradingView support.

XeggeX’s streamlined interface and breadth of niche token offerings made it suitable for crypto-savvy traders interested in altcoin and meme assets—but its fragile infrastructure and lack of educational support or system stability rendered it inappropriate for risk-averse or learning-focused users.