Bitmex vs Bitso: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitmex and Bitso This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitmex

Bitso

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United States

Europe

yes

Latin America

yes

India

yes

China

Canada

United Kingdom

yes

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

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Bitmex is ideal if:

Best suited for seasoned traders who want advanced derivative tools, including futures, perpetual swaps, and customizable bot integrations.
Perfect for those who value high liquidity, low-latency execution, and a platform built for competitive, fast-paced trading environments.
Makes sense if you're looking for crypto-only margin trading with leverage and staking options, and you're comfortable with complex interfaces.

Bitso is ideal if:

Latin America–centric users: Tailored for users in Mexico, Brazil, Argentina, and Colombia with local currencies, payments, and regulatory coverage, offering a seamless regional crypto experience.
Beginners who value simplicity: Its intuitive interface and easy onboarding make it a solid entry point for anyone new to crypto trading.
Crypto holders seeking flexible future options: Features like Bitso+ (earnings on your holdings with no lock-ups) and a growing suite of tools make long-term crypto use more rewarding.

Bitmex isn’t ideal if:

Not beginner-friendly—interface and features can overwhelm users without prior experience in derivatives or margin trading.
Limited ecosystem and fiat support—only crypto-to-crypto funding and a narrower product range than broader exchanges.
Regulatory and compliance concerns—it has faced serious legal scrutiny and governance issues that may raise trust or availability doubts.

Bitso isn’t ideal if:

…you live outside Latin America: Access and services are focused mainly on countries like Mexico, Argentina, Brazil, and Colombia, limiting availability elsewhere.
…you need a wide range of cryptocurrencies: Bitso’s portfolio is effective for mainstream assets, but lacks the extensive variety offered by larger global exchanges.
…you value fast, hands-on support: Customer service primarily relies on tickets and digital channels, which can result in slower response times when urgent help is needed.

Fees & Total Costs

Spot Maker/Take

Maker and taker fees on spot are tiered based on your 30-day trading volume or BMEX tokens staked; higher tiers mean lower percentages for both, and staking BMEX may further reduce taker fees and increase maker rebates.

Bitso applies a tiered maker–taker structure where fees decrease as your 30-day trading volume increases; for instance, in the USD (USDC) market, maker rates range from ~0.25% at low volumes to ~0.04% at the highest tiers, with taker rates starting around 0.30% and dropping to about 0.05%—there’s no native token discount program.

Futures/Derivatives

Derivatives follow a volume-based tiered fee structure with negative maker fees (rebates) and modest taker fees; funding payments on perpetual contracts occur roughly every eight hours and fluctuate depending on market conditions and your position.

maker/taker and funding

Average Spreads on Liquid Pairs

BitMEX typically offers tight spreads in its most liquid pairs, keeping them competitive and only slightly wider than those found on major centralized exchanges.

While Bitso doesn’t publish exact spread figures, available data and reviews suggest it maintains competitive spreads on major, liquid pairs, though not necessarily as tight as ultra-high-volume global platforms.

Fiat Deposits & Withdrawals

Fiat can be funded via credit/debit cards, bank or instant transfers, and services like Apple Pay, with fees determined by the third-party provider; processing times and costs vary by method and region.

methods, fees, timings

On-chain Withdrawals

Crypto withdrawals incur either a dynamic network fee for Bitcoin or fixed fees for other assets; BitMEX doesn’t charge the fee itself, although Bitcoin fees adjust with network congestion and some assets display fixed withdrawal charges.

fixed vs dynamic fees per network (BTC, ETH, TRX, etc.)

Hidden Costs

There are minimal extra costs—currency conversion fees may apply via your payment provider, there’s no inactivity fee, and expedited KYC may have unspecified third-party costs but none imposed by BitMEX.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

If you convert fiat to crypto equivalent of 500 €, the total cost would encompass your third-party payment-processing fee, the slightly wider spread, and the on-chain withdrawal fee — all varying by method and network conditions, with no extra platform charges added by BitMEX.

“Buying €500 in BTC” (fee + spread + withdrawal)

Crypto Offering & Trading Features

Number of Coins & Pairs

BitMEX lists over 100 cryptocurrencies across roughly 180 trading pairs; the most traded tops (such as BTC/USDT, BMEX/USDT, ETH/USDT) dominate volume share, reflecting its focus on highly liquid assets.

Bitso offers around 100 trading pairs and supports roughly 55–100 cryptocurrencies, with top-volume instruments like BTC, ETH, XRP, SOL, and USDC featuring prominently among the top 20 by liquidity.

Product Range

BitMEX offers spot trading, margin, perpetual swaps, futures, and options, plus copy-trading and automated grid-bot support—but lacks crypto ETFs, staking/earn products, loans, or built-in DCA automation.

Bitso provides spot trading plus a flexible staking/earn product (Bitso Earn) and fiat-crypto remittances (via Bitso Shift), but it does not offer margin, derivatives (futures/options), ETFs, lending, copy trading, grid bots, or automated DCA strategies.

Liquidity

The exchange exhibits strong liquidity in perpetual futures like BTC and ETH, with billions in daily volume and substantial book depth within tight ±1% spreads, ideal for high-speed, high-volume execution.

Daily volumes for major pairs like BTC/USDT and ETH/USDT run into the tens of millions USD, offering sound liquidity and stable order-book depth, though not as deep as global mega-exchanges.

Tools

Traders benefit from a full suite of pro-grade tools

Bitso supports market, limit, stop-loss, and stop-limit orders, integrates with TradingView for advanced charting, offers price alerts, and provides robust API/WebSocket access through its Bitso Alpha platform.

Geographic Restrictions by Product

Derivative products—including futures and options—are blocked for users in restricted jurisdictions such as the US, Canada (Quebec), Hong Kong, Seychelles, and parts of Russia or sanctioned regions; other areas only see limited offerings.

Certain advanced features like staking and fiat on-ramps are limited to Latin American residents; derivatives and margin aren’t offered at all, and access is restricted outside these primary markets.

Innovation

While BitMEX lacks launchpad/launchpool initiatives and structured earn offerings, it stands out with novel features like staking incentives via its BMEX token and flexible fee rebate structures for active users.

Bitso excels with its flexible-earn staking (withdraw anytime, weekly rewards) and has broadened coverage into emerging DeFi space by adding new tokens like HYPE, though it doesn’t currently run launchpads or locked-pool offerings.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Operated by HDR Global Trading Limited, incorporated in 2014 under the Seychelles’ International Business Companies Act, with its registered office in Mahé, Seychelles.

Bitso operates under the legal entity Badger Technology Company Ltd, incorporated in Gibraltar, with operations stretching across Latin America since its launch in 2014 out of Mexico City.

Licenses/Registration

The platform does not appear to hold formal VASP or EU MiCA licenses and operates primarily under Seychelles jurisdiction, without registration under major global financial frameworks.

The platform holds a pioneering DLT license from the Gibraltar Financial Services Commission and operates in Mexico under the local Fintech law as an authorized payment institution (IFPE).

Custody

Customer assets are ring-fenced and held in segregated hot and cold wallets; BitMEX publishes a Proof of Reserves and Liabilities snapshot twice weekly for full auditability, though no third-party audits or reserve ratios are published.

Bitso uses its own custody infrastructure, reinforced with multi-signature controls and disaster recovery via CoinCover, and offers transparency through real-time security metrics via its Trust Center.

Insurance & Protection Funds

A sizable internal insurance fund is maintained to safeguard traders against deleveraging impacts, helping ensure solvency even during market stress.

Bitso has complemented its digital-asset protection by partnering with CoinCover to provide additional risk mitigation and recovery mechanisms for user funds.

Incident History

Though there have been no major public hacks or system outages recently, BitMEX faced extensive legal scrutiny and a $100 million fine in 2025 for AML/KYC violations; its founders also faced regulatory penalties.

To date, Bitso has not experienced any known hacks or security breaches, and it has a track record of uninterrupted service without suspensions or major compliance penalties.

Risk Controls

The platform enforces strong security practices including 2FA, customizable API permissions, anti-phishing safeguards, and support for whitelists and sub-accounts to enhance user protection and operational control.

The platform enforces robust risk safeguards including two-factor authentication (2FA), phishing prevention, transaction whitelists, and granular API permissions for institutional users.

Transparency

BitMEX offers high transparency via its twice-weekly proof of reserves reports; however, there are no public wallet addresses or official monthly reports, and no published service-level guarantees.

In the interest of openness, Bitso shares live security and compliance metrics in its Trust Center, though it does not produce regular reserve or transparency reports or public wallets.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Fiat purchases are available only through integrated third-party providers using credit/debit cards, Apple Pay, Google Pay, Revolut, and similar e-wallets; there’s generally no minimum set by BitMEX, processing is near-instant for cards, while transfer speeds depend on the provider.

Bitso accepts fiat deposits via local bank transfers (e.g., SPEI in Mexico, Pix in Brazil), digital dollars through Payoneer, and in some markets, card deposits; minimum and maximum deposit amounts vary based on local regulations and bank systems, and transfer times generally align with domestic banking hours.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

BitMEX requires full identity verification for all users before allowing deposits, trades, or withdrawals, with no tiered or anonymous access—this KYC obligation applies across the board with no optional levels.

There are typically three KYC tiers

Withdrawals

Crypto withdrawals are enabled across multiple networks (e.g. ERC-20, TRC-20), with dynamic fees based on network and no firm minimums declared by the exchange, though low-value blockchain limits may apply; withdrawal times vary with network congestion.

Limits, Timing & Networks

Customer Support

BitMEX offers support via email and live chat (availability not explicitly stated as 24/7), supported by a robust help center and guides, though no official average response times are published.

Bitso provides support through live chat and an extensive Help Center ticket system, with response times typically within 24–48 hours and a rich knowledge base to guide users.

Languages & Localization

The platform and app are primarily in English; displayed pricing can adapt to user’s local fiat (€, USD); however, localized regulatory compliance and currency support depend on the user’s jurisdiction and corresponding payment provider.

The platform operates natively in English, Spanish, and Portuguese, displays fees in relevant local currencies, and tailors its services to comply with regional legal and regulatory frameworks.

App Quality & Stability

The BitMEX app is professionally developed, offering mobile trading and wallet features, generally reported as stable—while detailed crash rate metrics aren’t published, it receives regular updates and maintenance to ensure smooth performance.

Bitso’s mobile app (available for iOS and Android) mirrors the web platform in functionality and offers a smooth trading experience with strong user reviews, suggesting stability and regular updates.

Experience, Performance & Ecosystem

UX/UI

BitMEX delivers a powerful, feature-rich interface that caters more to seasoned traders than newcomers—there’s no “Lite” mode, but its streamlined dashboard and customizable chart workspaces help reduce complexity once you’re familiar.

Bitso caters to different skill levels by offering a stripped-down classic mode for newcomers and the more advanced Alpha Pro interface for serious traders—both seamlessly blend intuitive design with enhanced charting and order tools, making the learning curve manageable yet scalable.

Performance

Thanks to recent engine upgrades, order responses now often register under 200 ms, latency reduced dramatically, and the platform has handled major volatility surges without overload or slowdowns; KYC queues are generally fast, even during bull runs, though exact wait times vary.

Bitso’s Alpha Pro is optimized for fast trade execution and generally maintains uptime even during busy periods; however, during bull markets, KYC queues can lengthen, occasionally delaying full access for new users.

Education

BitMEX doesn’t offer a built-in academy or demo mode, and provides limited educational material in Spanish—but its blog, support center, and integration with tools like TradingView help bridge the learning gap for proactive traders.

Although Bitso doesn’t offer a trading simulator or demo, it does provide educational content—including guides and insights—in Spanish across its blog and Help Center, making it accessible for Spanish-speaking users seeking self-guided learning.

Community

BitMEX supports community engagement through official Discord, Telegram, and referral programs, though it lacks a native forum; most user discussions and shared knowledge happen across these social channels.

Bitso fosters community engagement through active channels like official Telegram groups and a referral program, though it doesn’t operate a public forum or Discord server specifically for user discussions.

Integrations

BitMEX integrates directly with TradingView for native charting and execution; it supports external bot automation via webhooks and APIs, but offers no built-in tax reporting or accounting tools out of the box.

Bitso integrates directly with TradingView, enabling charting and analysis of its full spot-pair range; it also supports external integration via its robust API, though it lacks built-in tax tools or direct accounting integrations.

Who Each One Is Best For

BitMEX excels for advanced traders who value blazing-fast execution, deep liquidity, and a pro-grade ecosystem—but it’s less suitable for beginners or those seeking structured learning, passive investing tools, or easy-to-navigate platforms.

Bitso offers an ideal blend of simplicity and capability for Latin American users—from beginners enjoying the clean interface to intermediate traders accessing Alpha Pro—making it less suited for algorithmic traders, simulator users, or those needing integrated financial tooling.