Bitmex vs Pointpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitmex and Pointpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitmex

Pointpay

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Europe

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India

China

Canada

Yes

United Kingdom

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Bitmex is ideal if:

Best suited for seasoned traders who want advanced derivative tools, including futures, perpetual swaps, and customizable bot integrations.
Perfect for those who value high liquidity, low-latency execution, and a platform built for competitive, fast-paced trading environments.
Makes sense if you're looking for crypto-only margin trading with leverage and staking options, and you're comfortable with complex interfaces.

Pointpay is ideal if:

All-in-one crypto platform Seamlessly combines exchange, wallet, payment, and banking tools in one accessible ecosystem—not just trading.
Tailored for all experience levels Offers Classic and Advanced interfaces for seasoned users, plus Quick Exchange for newcomers for fast, intuitive trades.
Engaging community ecosystem Includes staking, Vault savings, educational Learn & Earn, a Launchpad, and competitions—great for active and curious users.

Bitmex isn’t ideal if:

Not beginner-friendly—interface and features can overwhelm users without prior experience in derivatives or margin trading.
Limited ecosystem and fiat support—only crypto-to-crypto funding and a narrower product range than broader exchanges.
Regulatory and compliance concerns—it has faced serious legal scrutiny and governance issues that may raise trust or availability doubts.

Pointpay isn’t ideal if:

Limited advanced trading Some users find it lacks powerful tools like leveraged futures or deep charting options for professional-grade strategies.
Occasional tech hiccups Reports of login issues, app performance quirks, and delayed customer responses suggest potential reliability concerns in mobile use.
Uncertain regulatory clarity Conflicting information surrounds its licensing and regulatory compliance, leading to varied user trust and coverage depending on region.

Fees & Total Costs

Spot Maker/Take

Maker and taker fees on spot are tiered based on your 30-day trading volume or BMEX tokens staked; higher tiers mean lower percentages for both, and staking BMEX may further reduce taker fees and increase maker rebates.

PointPay charges a flat maker-taker rate around 0.05%, offering up to 35% fee discounts for users holding increasing amounts of PXP tokens, with no tiered volume brackets beyond the PXP-based loyalty levels.

Futures/Derivatives

Derivatives follow a volume-based tiered fee structure with negative maker fees (rebates) and modest taker fees; funding payments on perpetual contracts occur roughly every eight hours and fluctuate depending on market conditions and your position.

PointPay currently does not offer any futures or derivative trading, so there are no maker/taker or funding fees applicable.

Average Spreads on Liquid Pairs

BitMEX typically offers tight spreads in its most liquid pairs, keeping them competitive and only slightly wider than those found on major centralized exchanges.

While precise spread data isn’t published, the exchange is noted for offering competitive pricing that closely aligns with market prices on popular pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

Fiat can be funded via credit/debit cards, bank or instant transfers, and services like Apple Pay, with fees determined by the third-party provider; processing times and costs vary by method and region.

Fiat deposits are facilitated via Mercuryo or MoonPay, and withdrawals are supported as well; deposits may include a small markup or cashback promotions but are generally straightforward, with processing times depending on the provider—often several hours to a couple of days.

On-chain Withdrawals

Crypto withdrawals incur either a dynamic network fee for Bitcoin or fixed fees for other assets; BitMEX doesn’t charge the fee itself, although Bitcoin fees adjust with network congestion and some assets display fixed withdrawal charges.

Withdrawals incur network (miner) fees, varying by cryptocurrency and network conditions (e.g., BTC, ETH, TRX), rather than fixed platform fees, although PXP holders may enjoy reduced rates.

Hidden Costs

There are minimal extra costs—currency conversion fees may apply via your payment provider, there’s no inactivity fee, and expedited KYC may have unspecified third-party costs but none imposed by BitMEX.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

If you convert fiat to crypto equivalent of 500 €, the total cost would encompass your third-party payment-processing fee, the slightly wider spread, and the on-chain withdrawal fee — all varying by method and network conditions, with no extra platform charges added by BitMEX.

If you buy €500 worth of BTC, your total cost would derive from the spread between buy/sell prices, a trading fee (e.g., ~0.05% discounted if holding PXP), and a subsequent withdrawal fee based on chain congestion and asset network—without quoting specific numbers to keep it evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

BitMEX lists over 100 cryptocurrencies across roughly 180 trading pairs; the most traded tops (such as BTC/USDT, BMEX/USDT, ETH/USDT) dominate volume share, reflecting its focus on highly liquid assets.

PointPay supports well over 140–200 cryptocurrencies with around 179–224 trading pairs available; top-20 volume pairs include BTC/USDT, ETH/USDT, XRP/USDC, SOL/USDT, USDC/USDT and others such as DOGE, ADA, LINK, AVAX, BNB.

Product Range

BitMEX offers spot trading, margin, perpetual swaps, futures, and options, plus copy-trading and automated grid-bot support—but lacks crypto ETFs, staking/earn products, loans, or built-in DCA automation.

At present, PointPay offers spot trading, staking (Vaults and flexible/locked terms), NFT and Launchpad features, savings/earn programs, and a multi-currency wallet; however, there’s no margin, perpetuals, options, ETFs, loans, copy-trading, grid bots, or automated DCA at this stage.

Liquidity

The exchange exhibits strong liquidity in perpetual futures like BTC and ETH, with billions in daily volume and substantial book depth within tight ±1% spreads, ideal for high-speed, high-volume execution.

Estimated 24-hour trading volume ranges from around $138 million to over $206 million; order-book depth appears substantial for primary pairs like BTC/USDT and ETH/USDT, supporting solid liquidity for mainstream trading.

Tools

Traders benefit from a full suite of pro-grade tools

PointPay supports limit, market, stop-limit, and OCO orders; it includes advanced TradingView charts with multiple indicators and timeframes, has alert features, and provides API and WebSocket support for algorithmic access.

Geographic Restrictions by Product

Derivative products—including futures and options—are blocked for users in restricted jurisdictions such as the US, Canada (Quebec), Hong Kong, Seychelles, and parts of Russia or sanctioned regions; other areas only see limited offerings.

Derivatives and leverage aren’t available yet, and certain products are restricted in regions like the U.S. and other sanctioned countries, meaning advanced trading tools may not be accessible depending on your location.

Innovation

While BitMEX lacks launchpad/launchpool initiatives and structured earn offerings, it stands out with novel features like staking incentives via its BMEX token and flexible fee rebate structures for active users.

The platform provides Launchpad projects, a multi-asset Vault with flexible and locked staking (3, 6, and 12 month terms), and regular staking promotions, all aimed at enhancing user participation and passive income opportunities.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Operated by HDR Global Trading Limited, incorporated in 2014 under the Seychelles’ International Business Companies Act, with its registered office in Mahé, Seychelles.

PointPay is operated by a Lithuania-based company founded in 2018, with its headquarters in Tallinn, Estonia, situating it within the European regulatory environment and offering it EU operational grounding.

Licenses/Registration

The platform does not appear to hold formal VASP or EU MiCA licenses and operates primarily under Seychelles jurisdiction, without registration under major global financial frameworks.

The platform currently holds a Lithuanian VASP license and is registered in the U.S. as a Money Services Business (Wyoming MSB), while actively pursuing additional licensing in the U.S. and enhanced compliance under recent European crypto frameworks.

Custody

Customer assets are ring-fenced and held in segregated hot and cold wallets; BitMEX publishes a Proof of Reserves and Liabilities snapshot twice weekly for full auditability, though no third-party audits or reserve ratios are published.

PointPay uses both hot and cold wallets, including air-gapped cold storage, with user-controlled wallet options, although there is no publicized Proof of Reserves or explicit cold-storage percentage disclosure.

Insurance & Protection Funds

A sizable internal insurance fund is maintained to safeguard traders against deleveraging impacts, helping ensure solvency even during market stress.

There is no publicly available information suggesting that PointPay offers dedicated insurance coverage or protection funds for users’ assets.

Incident History

Though there have been no major public hacks or system outages recently, BitMEX faced extensive legal scrutiny and a $100 million fine in 2025 for AML/KYC violations; its founders also faced regulatory penalties.

There have been no major reported hacks, systemic suspensions, or regulatory penalties associated with the platform to date, suggesting a clean operational track record.

Risk Controls

The platform enforces strong security practices including 2FA, customizable API permissions, anti-phishing safeguards, and support for whitelists and sub-accounts to enhance user protection and operational control.

The platform enforces standard security layers including multi-factor authentication, encrypted transaction passwords, and tiered KYC levels; however, features like API-specific permissions, sub-accounts, whitelists, or anti-phishing tools are not prominently highlighted.

Transparency

BitMEX offers high transparency via its twice-weekly proof of reserves reports; however, there are no public wallet addresses or official monthly reports, and no published service-level guarantees.

While PointPay commits to regulatory alignment and security, it does not currently publish regular audit reports, Proof of Reserves documents, public wallet addresses, or formalized SLAs for uptime or response times.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Fiat purchases are available only through integrated third-party providers using credit/debit cards, Apple Pay, Google Pay, Revolut, and similar e-wallets; there’s generally no minimum set by BitMEX, processing is near-instant for cards, while transfer speeds depend on the provider.

PointPay allows fiat deposits via intermediary services like Mercuryo and MoonPay, and possibly bank transfers, with straightforward minimums (e.g., around €25), though maximums vary by provider; processing times range from instant to a few hours or up to a couple of days depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

BitMEX requires full identity verification for all users before allowing deposits, trades, or withdrawals, with no tiered or anonymous access—this KYC obligation applies across the board with no optional levels.

PointPay’s KYC process is accessible through both app and website in five simple steps, typically completed within 24 hours; higher levels unlock full functionality such as trading, deposits, and withdrawals, while no-KYC users face limited access.

Withdrawals

Crypto withdrawals are enabled across multiple networks (e.g. ERC-20, TRC-20), with dynamic fees based on network and no firm minimums declared by the exchange, though low-value blockchain limits may apply; withdrawal times vary with network congestion.

Withdrawals support common crypto networks (e.g., ERC20, TRC20), with limits like up to 10 BTC per withdrawal, and dynamic network fees; processing times have improved and can average 0.5 to 5 minutes for verified transactions.

Customer Support

BitMEX offers support via email and live chat (availability not explicitly stated as 24/7), supported by a robust help center and guides, though no official average response times are published.

PointPay offers live chat (often backed by bots and staff available 24/7) plus email support, although response times may vary; a knowledge base or FAQ section is available to help users find answers independently.

Languages & Localization

The platform and app are primarily in English; displayed pricing can adapt to user’s local fiat (€, USD); however, localized regulatory compliance and currency support depend on the user’s jurisdiction and corresponding payment provider.

The platform supports multiple languages (over 18), displays fees in major currencies like EUR and USD, and has localized options for users—including regulatory adjustments based on region—for smoother experience.

App Quality & Stability

The BitMEX app is professionally developed, offering mobile trading and wallet features, generally reported as stable—while detailed crash rate metrics aren’t published, it receives regular updates and maintenance to ensure smooth performance.

PointPay’s mobile apps (iOS and Android) receive frequent updates with UI improvements and security enhancements (e.g., biometric login, 2FA fixes), though there are occasional user reports of withdrawal processing issues affecting app stability for some.

Experience, Performance & Ecosystem

UX/UI

BitMEX delivers a powerful, feature-rich interface that caters more to seasoned traders than newcomers—there’s no “Lite” mode, but its streamlined dashboard and customizable chart workspaces help reduce complexity once you’re familiar.

PointPay offers distinct trading interfaces—“Quick Exchange” for fast, hassle-free trading, plus Classic and Advanced modes—which helps users smoothly transition from simple to more feature-rich views as they grow comfortable.

Performance

Thanks to recent engine upgrades, order responses now often register under 200 ms, latency reduced dramatically, and the platform has handled major volatility surges without overload or slowdowns; KYC queues are generally fast, even during bull runs, though exact wait times vary.

A recent technological upgrade dramatically sped up load times and responsiveness, handling up to a million concurrent users, and significantly improving order execution even during high-volatility periods.

Education

BitMEX doesn’t offer a built-in academy or demo mode, and provides limited educational material in Spanish—but its blog, support center, and integration with tools like TradingView help bridge the learning gap for proactive traders.

PointPay includes a “Learn & Earn” program with interactive lessons and rewards; however, it currently lacks a full demo simulator or dedicated educational content in Spanish.

Community

BitMEX supports community engagement through official Discord, Telegram, and referral programs, though it lacks a native forum; most user discussions and shared knowledge happen across these social channels.

The platform maintains an active presence via Telegram (English channel), regular AMAs, and a referral program that rewards users for inviting newcomers.

Integrations

BitMEX integrates directly with TradingView for native charting and execution; it supports external bot automation via webhooks and APIs, but offers no built-in tax reporting or accounting tools out of the box.

PointPay integrates TradingView directly for in-platform charting, and provides API access, though there’s no evidence of official tax tools, accounting software partnerships, or third-party trading bot integrations at this time.

Who Each One Is Best For

BitMEX excels for advanced traders who value blazing-fast execution, deep liquidity, and a pro-grade ecosystem—but it’s less suitable for beginners or those seeking structured learning, passive investing tools, or easy-to-navigate platforms.

PointPay serves beginner-to-intermediate traders best—offering intuitive onboarding, guided trading modes, and educational incentives—while more advanced traders relying on professional-grade tooling or automation may find the platform’s current scope limited.