Bitpanda vs Bitbns: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitpanda and Bitbns This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitpanda

Bitbns

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United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Bitpanda is ideal if:

Beginner-friendly yet feature-rich — Bitpanda blends a clean, intuitive interface with advanced tools like savings plans, staking, and crypto indices, making it equally welcoming for new users and appealing to more experienced traders.
Strong regulatory and security foundations — Fully licensed across Europe and ISO-certified, with free fiat wallets and robust custody services, Bitpanda offers reliability and transparency that instill investor confidence.
Comprehensive investment offering under one roof — Beyond crypto, Bitpanda supports precious metals, fractional stocks/ETFs, and a Visa debit card, empowering diverse portfolio strategies in a unified platform.

Bitbns is ideal if:

Best for exploring diverse altcoins — If you're looking to access both mainstream and niche cryptocurrencies with ease, Bitbns offers a standout range that supports broad portfolio experimentation.
Great for building passive income — Offers features like staking, crypto-backed loans, and systematic purchasing plans for growing your holdings over time without day-to-day trading.
Ideal for beginners in accessible markets — Its intuitive interface, learning materials, and support across multiple fiat channels make Bitbns particularly beginner-friendly—especially in Asia.

Bitpanda isn’t ideal if:

Limited geographic reach — Primarily available only within Europe and offering minimal accessibility or functionality outside the EU, making it unsuitable if you're located elsewhere or traveling frequently.
Derivative-based asset exposure — Traditional assets like stocks, ETFs, and commodities are offered via derivatives, meaning you don’t gain actual ownership of the underlying assets.
Support and fee transparency concerns — Some users report slow or frustrating customer support experiences, and trading costs are embedded within spreads rather than clearly displayed, limiting fee clarity.

Bitbns isn’t ideal if:

If you require fast, reliable withdrawals — Users have reported cases of prolonged pending withdrawals or frozen funds, raising concerns around liquidity and operational consistency.
If you prioritize strong international regulation — Regulatory clarity and oversight are limited outside of India, which could be a red flag for risk-conscious, globally-based users.
If you need responsive customer support — Multiple users, especially abroad, mention delays or difficulty in getting support, particularly for account issues or fund access.

Fees & Total Costs

Spot Maker/Take

Bitpanda’s standard platform uses built-in premiums rather than explicit maker/taker fees, but its former advanced exchange (Bitpanda Pro) allowed maker and taker fees starting at around 0.10% and 0.15%, decreasing as volume grows, and holders of the platform’s native token (BEST) receive a fee discount.

Makers and takers both start at around 0.25%, but you can unlock lower rates—down to approximately 0.03%—if you reach high monthly trading volumes and hold enough BNS tokens while using the “Pay with BNS” option.

Futures/Derivatives

Bitpanda primarily offers derivatives exposure (e.g. tokenized stocks or commodities) rather than true crypto futures, so specific maker/taker tiers or funding-rate mechanics typical of perpetual futures platforms are not part of its offering.

Bitbns currently offers an introductory futures fee of 0.1% for both makers and takers, but there’s limited transparency on ongoing funding rates or dynamic adjustments for hedging, so derivatives cost structure may evolve.

Average Spreads on Liquid Pairs

Bitpanda embeds a premium into the buying price—typically around 1.49%—which naturally expands the spread on liquid pairs like BTC/USDT or ETH/USDT compared to raw market prices.

While Bitbns doesn’t publish exact spread percentages, markets like BTC/USDT and ETH/USDT—given sufficient liquidity—are expected to have spreads comparable to global averages, often hovering within a hundredth to a few tenths of a percent.

Fiat Deposits & Withdrawals

Fiat is supported via multiple channels—such as SEPA bank transfers (free and takes one to three business days), instant options like card, SOFORT, Giropay, Neteller, or Skrill (available immediately or within a day), though availability and bank-side charges may apply.

You can deposit and withdraw INR via bank transfers (NEFT/IMPS), UPI, or P2P—with deposits typically free and withdrawals mostly quick—though some express options (like instant transfers) may carry small surcharges and slightly faster processing.

On-chain Withdrawals

Crypto withdrawals are charged only the network (miner) fee for the respective blockchain (e.g. BTC, ETH, TRX), not a separate Bitpanda fee, meaning charges are dynamic and reflect current on-chain conditions.

Withdrawal fees depend on the specific asset and blockchain; for example, BTC withdrawals cost around 0.0005 BTC, while others like ETH or TRX have their own fixed rates—generally lower than industry norms, with no dynamic gas-based markups.

Hidden Costs

Bitpanda imposes no inactivity fees and offers transparent pricing, though converting between fiat currencies may incur exchange margins; expedited KYC or “express” identity checks may rely on third-party services that could introduce time or cost variations not directly detailed.

Bitbns avoids most sneaky charges—there’s no inactivity fee, minimal conversion impacts, and instant KYC services may be offered but don’t carry recurring fees—making the overall cost structure transparent.

Real-World Cost Example: “€500 BTC

If you buy €500 worth of BTC, Bitpanda embeds a roughly 1.49% premium, reducing your crypto position value; combined with the network fee if you immediately withdraw, your total cost reflects the spread premium plus the dynamic withdrawal fee—without adding separate platform trading or inactivity charges.

If you spent €500 to buy BTC, your cost would include the spot fee (roughly 0.25%), a small bid-ask spread, and possibly a one-time withdrawal fee (for instance, 0.0005 BTC). The total cost remains modest while the fee structure stays predictable and evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitpanda’s platform boasts a broad universe of over 500 cryptocurrencies, making it one of the largest selections among European crypto brokers. While exact daily ranking data for the top 20 by volume isn’t public, it’s safe to infer that major tokens like BTC, ETH, ADA, SOL, and BNB lead the activity charts.

Bitbns currently lists around 483 cryptocurrencies and approximately 191 trading pairs; its top 20 by volume also emphasize high-liquidity tokens like BTC, ETH, BNB, XRP, and SOL, reflecting mainstream interest and active trading depth.

Product Range

Bitpanda supports spot trading, margin trading on select assets, crypto indices (akin to ETFs), flexible staking, and short-term leveraged “Leverage” trades—but doesn’t offer perps, options, copy-trading, grid bots, or automated DCA features.

The platform supports spot and margin trading, offers systematic purchase tools like SIP and fixed deposits (Bitdroplet, Ascent), APIs for algorithmic strategies, and features like bracket orders, but doesn’t currently provide formal futures, options, ETFs, copy trading, DCA bots, or DeFi yield products.

Liquidity

Bitpanda’s public 24-hour trading volume is modest compared to major global exchanges, translating to moderate liquidity and average order-book depth—adequate for standard trades but potentially limiting for very large orders on BTC/ETH.

Average 24-hour spot volume fluctuates around USD 1–2 million, with ETH/INR and BTC/INR among the most active pairs, while order book depth for these pairs remains modest compared to global giants—indicating sufficient retail liquidity but limited institutional-scale depth.

Tools

The platform offers basic order types such as limit and stop orders and price alerts, with clean but somewhat simplified charting, however it does not support full TradingView integration or publicly accessible API/WebSocket access for automated trading.

Bitbns supports limit, stop-limit, and advanced bracket (OCO-style) orders, offers real-time alerts and charting tools within its interface, and provides API access for external automation, though it does not include embedded TradingView or WebSocket charting out-of-the-box.

Geographic Restrictions by Product

Due to regulatory and licensing boundaries, certain products—like leveraged trades and staking—may be restricted in select jurisdictions; availability can vary significantly from one country to another within Europe and beyond.

While spot trading is broadly accessible, certain advanced features like margin or fixed-savings may be limited in specific regions due to regulatory constraints—especially for users outside India, though exact restrictions depend on local laws.

Innovation

Bitpanda offers flexible staking—which allows you to stake and unstake assets at any time (with the exception of ETH, which has a short 48-hour unlock window)—but currently lacks launchpad or launchpool mechanisms for token launches or themed token farming opportunities.

Bitbns brings innovation through features like fixed-deposit products (Bitdroplet, Ascent) and systematic investment plans, but it doesn’t currently host a launchpad or launchpool for new tokens, nor does it differentiate between flexible and locked earn tiers.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitpanda is operated by Bitpanda GmbH, founded in 2014 and headquartered in Vienna, Austria; since 2022, it has operated under the umbrella of its Swiss parent, Bitpanda Group AG.

Bitbns operates under Buyhatke Internet Private Limited, legally incorporated around 2015 with its platform launched in December 2017, and it’s headquartered in Bengaluru, India—placing it firmly within Indian jurisdiction.

Licenses/Registration

Bitpanda holds a range of regulatory approvals—including PSD2, MiFID II, and multiple MiCA licenses (from Germany’s BaFin, Malta’s MFSA, and Austria’s FMA)—positioning it as one of the most regulated crypto platforms in Europe.

As of now, Bitbns does not appear to hold explicitly designated crypto-licenses like VASP or MiCA registration, and it operates under the evolving regulatory framework in India without formal licensing akin to European or global standards.

Custody

Client assets are held in fiduciary custody, segregated from Bitpanda’s own funds, with a mix of hot and highly secure cold wallets and externally audited custody practices—not commingled or speculative.

The exchange manages custody internally, employing a mix of hot and cold storage, but it does not publish any Proof-of-Reserves or independent audit data detailing cold-wallet holdings or reserve coverage, limiting external verification.

Insurance & Protection Funds

Client holdings are backed by real assets, but there’s no blanket insurance policy for all crypto holdings—coverage applies under specific circumstances and documentation requirements, not universally automatic.

There’s no public record of insurance policies or user-protection funds backing customer assets on Bitbns, suggesting assets rely on operational safeguards rather than dedicated financial buffers.

Incident History

Bitpanda has not had any major security breaches to date; it has publicly dismissed claims of a large-scale data leak and emphasizes its robust custody design to minimize vulnerability.

Bitbns has faced scrutiny for a cyber-incident in early 2022 that led to extended withdrawal freezes; this prompted a legal petition in India’s Delhi High Court seeking investigation into the handling of funds and transparency during that period.

Risk Controls

The platform offers standard security features such as two-factor authentication and anti-phishing protections, though more advanced controls like whitelist addresses or granular API permissions aren’t highlighted.

The platform supports standard security features such as two-factor authentication, likely uses encryption for account safety, and offers API access, though details on whitelists, anti-phishing tools, sub-accounts, or granular API permissions remain unclear or limited in scope.

Transparency

Bitpanda promotes transparency through regular audits and regulatory adherence, but it doesn’t publish public wallets, monthly proof-of-reserves reports, or service-level agreements for users.

Bitbns does not publish regular proof-of-reserves reports, wallet addresses, or SLA metrics publicly, and while it provides some training and documentation, its external transparency regarding audits, operational standards, or public asset reporting is minimal.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitpanda supports a variety of fiat deposit options—including bank transfers, credit/debit cards, and e-wallets—depending on your currency. Minimum amounts start around €10, while daily and monthly ceilings vary by your verification level and chosen method; transfer times range from instant (cards/e-wallets) to a few business days (bank transfers).

Users can deposit Indian Rupees via UPI, NEFT, IMPS, or RTGS bank transfers, with a minimum deposit of around ₹100 and a high daily limit; processing times align with standard banking protocols (usually minutes to a few hours depending on the method and bank).

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitpanda enforces mandatory KYC for all users in compliance with EU regulations, without tiered “basic” or “advanced” levels; only verified accounts can access services, with deposit and withdrawal limits defined by your status and payment method.

A valid national ID (like PAN, Aadhaar, passport) and bank account linkage are required to complete full KYC; trading and fiat withdrawals aren’t possible without verification.

Withdrawals

Cryptocurrency withdrawals are supported across multiple networks (e.g., ERC-20, TRC-20), with limits and processing tied to your verification and chosen method; fiat withdrawals may require confirmation periods before becoming available for use or payout.

Crypto withdrawals are generally unlimited per policy for cryptocurrencies, but INR withdrawals are capped (e.g., ₹25 lakh per day), and completion time varies by network congestion; supported fiat networks include Indian domestic banking rails only.

Customer Support

Bitpanda offers around-the-clock customer support via a ticket-based system (no live chat or phone), typically with timely email responses; additionally, a detailed help center provides self-service articles for common queries.

Support is available 24/7 via a ticketing system (email-based), and users also benefit from FAQs and knowledge base; however, response speeds vary, with some user feedback highlighting slower resolution in complex cases.

Languages & Localization

The platform supports multiple languages—including native Spanish—and displays fees in relevant fiat (e.g., Euros); it also complies with local regulations across supported European regions to ensure legal alignment.

The platform is fully localized for Indian users (INR-denominated, English- and Hindi-friendly), showing fiat amounts in INR by default; international regulations or multi-currency displays are not implemented.

App Quality & Stability

Bitpanda’s app is known for its smooth, stable performance and frequent updates across iOS and Android; while specific crash metrics aren’t public, user feedback signals a generally reliable and well-maintained mobile experience.

Bitbns offers native Android and iOS apps alongside a web platform; user feedback notes a user-friendly experience but also occasional glitches, login issues, and withdrawal delays on the mobile app.

Experience, Performance & Ecosystem

UX/UI

Bitpanda presents a clean, intuitive interface designed for beginners on its standard platform, while Bitpanda Pro offers a more advanced trading UI tailored to seasoned users—both share familiar navigation patterns but differ in complexity to match user experience levels.

Bitbns delivers a clean, intuitive interface that’s gentle enough for newcomers but lacks a structured “Lite vs Pro” mode tier, instead favoring a unified experience where users gradually adapt to its functionality without mode switching.

Performance

Thanks to its Fusion aggregation layer, Bitpanda delivers enhanced pricing and generally low latency even during volatility spikes, though KYC processing may slow slightly when demand surges in bull markets.

Order execution feels responsive under normal market conditions, though some users note slower responsiveness or minor lag during high volatility or trading surges—especially when KYC backlogs spike during bull markets.

Education

Bitpanda provides a comprehensive Academy with multilingual educational materials—including Spanish—covering crypto basics, markets, and investing strategies, though it doesn’t currently feature a trading simulator or demo environment.

While Bitbns provides platform guidance, FAQs, and basic blog content, it doesn’t offer a dedicated crypto academy, trading simulator, demo account, or Spanish-language education materials—making self-directed learning a must.

Community

Bitpanda maintains active user engagement through an official blog, a referral rewards program, and presence on social platforms, but doesn’t host its own public forum, Discord server, or Telegram group.

The platform supports a growing user base through referral programs and occasional contests, but lacks an official Discord or actively maintained community forum—even though there are unofficial Telegram groups and social media presence.

Integrations

While Bitpanda lacks native TradingView or third-party bot integration, it provides a Technology Solutions API for institutional use and supports built-in tax reporting tools for users.

Bitbns doesn’t embed TradingView charting or allow external bot connections; nor does it offer built-in tax tools or accounting integrations—leaving such needs to third-party solutions that users must integrate manually.

Who Each One Is Best For

Bitpanda’s intuitive design and educational support make it an excellent starting point for crypto newcomers, whereas Bitpanda Pro—with its richer tools and integrations—is ideal for professional traders seeking performance and advanced control.

Bitbns suits Indian-based traders who value a straightforward interface, INR accessibility, and moderate-feature richness—but may feel restrictive for users seeking advanced UI flexibility, simulation, or integrated ecosystem tools.