Bitpanda vs Bitmart: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitpanda and Bitmart This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitpanda

Bitmart

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Available Countries

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

United Kingdom

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Bitpanda is ideal if:

Beginner-friendly yet feature-rich — Bitpanda blends a clean, intuitive interface with advanced tools like savings plans, staking, and crypto indices, making it equally welcoming for new users and appealing to more experienced traders.
Strong regulatory and security foundations — Fully licensed across Europe and ISO-certified, with free fiat wallets and robust custody services, Bitpanda offers reliability and transparency that instill investor confidence.
Comprehensive investment offering under one roof — Beyond crypto, Bitpanda supports precious metals, fractional stocks/ETFs, and a Visa debit card, empowering diverse portfolio strategies in a unified platform.

Bitmart is ideal if:

Wide crypto selection for altcoin enthusiasts — Great if you're exploring a broad range of tokens, including niche and newly launched assets.
Beginners and advanced users both catered to — Offers a simple Buy/Sell tool for newcomers and robust futures, spot, and charting interfaces for experienced traders.
Social and copy trading opportunities — Ideal if you want to mirror expert strategies or explore passive exposure through copy/social trading tools.

Bitpanda isn’t ideal if:

Limited geographic reach — Primarily available only within Europe and offering minimal accessibility or functionality outside the EU, making it unsuitable if you're located elsewhere or traveling frequently.
Derivative-based asset exposure — Traditional assets like stocks, ETFs, and commodities are offered via derivatives, meaning you don’t gain actual ownership of the underlying assets.
Support and fee transparency concerns — Some users report slow or frustrating customer support experiences, and trading costs are embedded within spreads rather than clearly displayed, limiting fee clarity.

Bitmart isn’t ideal if:

No demo or practice mode — Beginners lacking a risk-free environment may find it harder to learn before committing real funds.
Security concerns persist post-2021 breach — Even with improved measures, the prior major hack may still cause hesitation around fund safety.
Limited fiat access and tools — Less ideal if you prefer direct fiat deposits/withdrawals or need features like bots, proof-of-reserves, or wallet insurance.

Fees & Total Costs

Spot Maker/Take

Bitpanda’s standard platform uses built-in premiums rather than explicit maker/taker fees, but its former advanced exchange (Bitpanda Pro) allowed maker and taker fees starting at around 0.10% and 0.15%, decreasing as volume grows, and holders of the platform’s native token (BEST) receive a fee discount.

BitMart uses tiered spot fees based on trading volume and a pairing class system (Class A, B, C). You can also reduce costs by holding or using the BMX native token, which typically grants a sizable discount on maker/taker rates.

Futures/Derivatives

Bitpanda primarily offers derivatives exposure (e.g. tokenized stocks or commodities) rather than true crypto futures, so specific maker/taker tiers or funding-rate mechanics typical of perpetual futures platforms are not part of its offering.

Maker/Taker and Funding

Average Spreads on Liquid Pairs

Bitpanda embeds a premium into the buying price—typically around 1.49%—which naturally expands the spread on liquid pairs like BTC/USDT or ETH/USDT compared to raw market prices.

For high-liquidity pairs like BTC/USDT and ETH/USDT, spreads usually remain narrow and market-competitive, making them more cost-efficient for active traders.

Fiat Deposits & Withdrawals

Fiat is supported via multiple channels—such as SEPA bank transfers (free and takes one to three business days), instant options like card, SOFORT, Giropay, Neteller, or Skrill (available immediately or within a day), though availability and bank-side charges may apply.

Methods, Fees, Times

On-chain Withdrawals

Crypto withdrawals are charged only the network (miner) fee for the respective blockchain (e.g. BTC, ETH, TRX), not a separate Bitpanda fee, meaning charges are dynamic and reflect current on-chain conditions.

Fixed vs. Dynamic by Network (BTC, ETH, TRX, etc.)

Hidden Costs

Bitpanda imposes no inactivity fees and offers transparent pricing, though converting between fiat currencies may incur exchange margins; expedited KYC or “express” identity checks may rely on third-party services that could introduce time or cost variations not directly detailed.

Currency Conversion, Inactivity, KYC Express, etc.

Real-World Cost Example: “€500 BTC

If you buy €500 worth of BTC, Bitpanda embeds a roughly 1.49% premium, reducing your crypto position value; combined with the network fee if you immediately withdraw, your total cost reflects the spread premium plus the dynamic withdrawal fee—without adding separate platform trading or inactivity charges.

Buying €500 in BTC (Fee + Spread + Withdrawal)

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitpanda’s platform boasts a broad universe of over 500 cryptocurrencies, making it one of the largest selections among European crypto brokers. While exact daily ranking data for the top 20 by volume isn’t public, it’s safe to infer that major tokens like BTC, ETH, ADA, SOL, and BNB lead the activity charts.

BitMart supports a wide cryptocurrency catalog (1,400+ assets) and offers over 1,050 spot trading pairs; its top 20 by volume typically include the usual heavyweights like BTC/USDT and ETH/USDT among others.

Product Range

Bitpanda supports spot trading, margin trading on select assets, crypto indices (akin to ETFs), flexible staking, and short-term leveraged “Leverage” trades—but doesn’t offer perps, options, copy-trading, grid bots, or automated DCA features.

You’ll find a full trading suite on BitMart

Liquidity

Bitpanda’s public 24-hour trading volume is modest compared to major global exchanges, translating to moderate liquidity and average order-book depth—adequate for standard trades but potentially limiting for very large orders on BTC/ETH.

BitMart regularly achieves multi-billion-dollar daily volumes; its order books for liquid assets like BTC and ETH are deep and tight enough for efficient execution in most conditions.

Tools

The platform offers basic order types such as limit and stop orders and price alerts, with clean but somewhat simplified charting, however it does not support full TradingView integration or publicly accessible API/WebSocket access for automated trading.

The platform offers limit, stop, and OCO orders, alongside charting tools, alerts, a native API/WebSocket interface, and integration with TradingView for advanced analysis.

Geographic Restrictions by Product

Due to regulatory and licensing boundaries, certain products—like leveraged trades and staking—may be restricted in select jurisdictions; availability can vary significantly from one country to another within Europe and beyond.

Product availability varies by region—certain jurisdictions may face restrictions, particularly around derivatives (e.g. perps and margin aren’t always available everywhere due to regulation).

Innovation

Bitpanda offers flexible staking—which allows you to stake and unstake assets at any time (with the exception of ETH, which has a short 48-hour unlock window)—but currently lacks launchpad or launchpool mechanisms for token launches or themed token farming opportunities.

BitMart continues innovating with features like a flexible vs. locked earn program, its in-house token launchpad, and expanded copy trading options that enhance user engagement.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitpanda is operated by Bitpanda GmbH, founded in 2014 and headquartered in Vienna, Austria; since 2022, it has operated under the umbrella of its Swiss parent, Bitpanda Group AG.

BitMart is operated by GBM Global Holdings Ltd., founded in 2017, and headquartered in the Cayman Islands.

Licenses/Registration

Bitpanda holds a range of regulatory approvals—including PSD2, MiFID II, and multiple MiCA licenses (from Germany’s BaFin, Malta’s MFSA, and Austria’s FMA)—positioning it as one of the most regulated crypto platforms in Europe.

It holds a Money Services Business (MSB) license from the U.S. FinCEN, indicating strong anti-money-laundering compliance—but lacks broader EU or MiCA-specific licenses.

Custody

Client assets are held in fiduciary custody, segregated from Bitpanda’s own funds, with a mix of hot and highly secure cold wallets and externally audited custody practices—not commingled or speculative.

BitMart manages assets through a hybrid hot/cold wallet setup, with partial disclosures of hot wallet addresses as part of its transparency push; however, full proof-of-reserves or cold storage percentage data remains pending.

Insurance & Protection Funds

Client holdings are backed by real assets, but there’s no blanket insurance policy for all crypto holdings—coverage applies under specific circumstances and documentation requirements, not universally automatic.

There’s no public information about dedicated insurance or user protection funds being in place to cover losses from hacks or other security incidents.

Incident History

Bitpanda has not had any major security breaches to date; it has publicly dismissed claims of a large-scale data leak and emphasizes its robust custody design to minimize vulnerability.

In December 2021, BitMart suffered a high-profile security breach that resulted in around $196 million stolen; the team pledged reimbursements and has since reinforced security infrastructures.

Risk Controls

The platform offers standard security features such as two-factor authentication and anti-phishing protections, though more advanced controls like whitelist addresses or granular API permissions aren’t highlighted.

The platform includes standard safety features like two-factor authentication, anti-phishing codes, API key restrictions, and an institutional-grade sub-account system.

Transparency

Bitpanda promotes transparency through regular audits and regulatory adherence, but it doesn’t publish public wallets, monthly proof-of-reserves reports, or service-level agreements for users.

BitMart has taken steps toward openness by sharing hot wallet addresses and working on Merkle-tree based proof-of-reserves, although regular audit reports, SLA commitments, or full public reserve disclosures are not yet available.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitpanda supports a variety of fiat deposit options—including bank transfers, credit/debit cards, and e-wallets—depending on your currency. Minimum amounts start around €10, while daily and monthly ceilings vary by your verification level and chosen method; transfer times range from instant (cards/e-wallets) to a few business days (bank transfers).

BitMart supports fiat deposits via credit/debit cards (Visa, Mastercard), bank transfers, and integrated third-party gateways like Simplex, MoonPay, Banxa and others; minimums start around USD 30, and processing varies by provider—from instant to a few days.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitpanda enforces mandatory KYC for all users in compliance with EU regulations, without tiered “basic” or “advanced” levels; only verified accounts can access services, with deposit and withdrawal limits defined by your status and payment method.

BitMart offers non-KYC access, plus two personal levels—Starter and Advanced—that unlock higher daily withdrawal caps (Starter

Withdrawals

Cryptocurrency withdrawals are supported across multiple networks (e.g., ERC-20, TRC-20), with limits and processing tied to your verification and chosen method; fiat withdrawals may require confirmation periods before becoming available for use or payout.

Crypto withdrawals support a broad range of networks (e.g., ERC-20, TRC-20, BEP-20), with limits and speeds depending on KYC level and network congestion; fiat withdrawals are also routed through select third-party gateways with similar variability.

Customer Support

Bitpanda offers around-the-clock customer support via a ticket-based system (no live chat or phone), typically with timely email responses; additionally, a detailed help center provides self-service articles for common queries.

BitMart offers 24/7 live chat, email/ticket support, and a help center; response speed is inconsistent by user feedback, and the knowledge base provides general guidance but may lack deeper troubleshooting.

Languages & Localization

The platform supports multiple languages—including native Spanish—and displays fees in relevant fiat (e.g., Euros); it also complies with local regulations across supported European regions to ensure legal alignment.

The user interface is available in English (with fiat shown in EUR/USD based on user region), though localized regulatory disclaimers can vary depending on where you access the platform from.

App Quality & Stability

Bitpanda’s app is known for its smooth, stable performance and frequent updates across iOS and Android; while specific crash metrics aren’t public, user feedback signals a generally reliable and well-maintained mobile experience.

The BitMart mobile app is available for iOS and Android, offering a smooth trading experience overall; while occasional bugs or temporary crashes occur, regular updates aim to enhance stability and add new features.

Experience, Performance & Ecosystem

UX/UI

Bitpanda presents a clean, intuitive interface designed for beginners on its standard platform, while Bitpanda Pro offers a more advanced trading UI tailored to seasoned users—both share familiar navigation patterns but differ in complexity to match user experience levels.

BitMart provides both “Lite” and “Pro” interface modes—“Lite” is clean and beginner-friendly, while “Pro” offers deeper charts and tools—so the learning curve remains gentle and scalable whether you’re new or advanced.

Performance

Thanks to its Fusion aggregation layer, Bitpanda delivers enhanced pricing and generally low latency even during volatility spikes, though KYC processing may slow slightly when demand surges in bull markets.

The upgrade to Futures V2.0 halved order latency and boosted system stability and matching capabilities, delivering smoother performance even during surges, though occasional order connector quirks reported by bot users can emerge.

Education

Bitpanda provides a comprehensive Academy with multilingual educational materials—including Spanish—covering crypto basics, markets, and investing strategies, though it doesn’t currently feature a trading simulator or demo environment.

BitMart Academy equips users with structured content from beginner to advanced levels, but there’s no live demo or simulated trading available, and Spanish-language materials are limited or mixed with machine translations.

Community

Bitpanda maintains active user engagement through an official blog, a referral rewards program, and presence on social platforms, but doesn’t host its own public forum, Discord server, or Telegram group.

BitMart supports an affiliate/referral program, and while active user groups exist on Discord or Telegram unofficially, the platform doesn’t yet operate fully centralized forums or reward-based official communities.

Integrations

While Bitpanda lacks native TradingView or third-party bot integration, it provides a Technology Solutions API for institutional use and supports built-in tax reporting tools for users.

With full TradingView charting access via the “BITMART:” prefix, plus a robust API and WebSocket support, BitMart integrates seamlessly with external bots and tools—though tax/accounting tool partnerships remain sparse.

Who Each One Is Best For

Bitpanda’s intuitive design and educational support make it an excellent starting point for crypto newcomers, whereas Bitpanda Pro—with its richer tools and integrations—is ideal for professional traders seeking performance and advanced control.

BitMart suits traders seeking a quick-start experience with flexible interfaces and strong third-party integrations, while developers or algorithmic traders benefit from reliable API access and TradingView support.