Bitrue vs Coins.Ph: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitrue and Coins.Ph This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitrue

Coins.Ph

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

India

China

Canada

United Kingdom

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Bitrue is ideal if:

Great if you want versatile passive income, thanks to tools like Power Piggy, staking, lending, and leveraged ETFs that let you earn and trade in one place.
Ideal for XRP-focused traders, as Bitrue stands out for its deep integration of XRP—including lots of XRP trading pairs and long-term support even amid market turmoil.
A solid pick if you prefer a trade environment that’s simple yet sophisticated, offering intuitive web and mobile interfaces, live TradingView charts, and advanced tools without overwhelming complexity.

Coins.Ph is ideal if:

Beginners & Everyday Users: Ideal for users seeking a safe, intuitive mobile wallet that integrates crypto trading with daily tasks like bill payments and mobile top-ups.
Philippines-Based Users: Perfect if you're operating primarily in the Philippines and want a regulated, locally compliant hub for both crypto and fiat transactions.
Casual to Moderate Traders: Great for casual or moderate trading needs with straightforward tools—Coins Pro adds more control, but advanced features remain limited.

Bitrue isn’t ideal if:

If you rely heavily on fiat currency support, Bitrue’s services are largely crypto-to-crypto only, with limited fiat options.
If regulatory oversight matters to you, Bitrue operates without licensing from top-tier financial regulators, meaning you lack the protection that regulated platforms offer.
If you expect responsive customer service, Bitrue’s support system is known to be basic and slower than what more mature exchanges typically provide.

Coins.Ph isn’t ideal if:

Global Traders & Non-Regional Users: Limited availability—primarily restricted to the Philippines and Thailand—so it's not a fit if you're outside those markets.
Advanced Traders: Lacks advanced tools like margin trading, passive income options, or demo features, which may limit strategic trading capabilities.
Users Needing High Trust: Some users report frequent negative feedback and unresolved support issues, potentially affecting reliability.

Fees & Total Costs

Spot Maker/Take

Bitrue uses flat spot fees—typically around 0.098% for BTC/ETH/USDT pairs, higher for XRP-related pairs (about 0.196%), with a 20–30% discount available if you pay with the native BTR token.

Coins.ph uses a tiered maker-taker model where fees decrease as your 30-day trading volume grows, and there is no native token to grant additional fee discounts—just volume-based VIP tier reductions.

Futures/Derivatives

For USDT-margined perpetual futures, maker fees are about 0.02%, taker around 0.06%; some older references mention maker at 0.038% and taker at 0.07%, with funding rates varying based on market conditions.

At present, Coins.ph does not offer any futures or derivatives trading, so there are no maker/taker or funding fees associated with these instruments.

Average Spreads on Liquid Pairs

Bitrue offers relatively tight spreads on major pairs like BTC/USDT and ETH/USDT, consistent with competitive retail exchanges—typically just a few basis points, although exact numbers shift with market depth and volatility.

While you can use the “Convert” feature for zero headline fees, spreads still apply and reflect global market conditions, and such spreads may be wider on liquid pairs like BTC/USDT or ETH/USDT.

Fiat Deposits & Withdrawals

Fiat purchases are offered via third-party providers (e.g., Simplex, credit cards) and come with their own fees and instant/fast processing; direct bank transfers are not broadly supported for deposits or withdrawals.

You can deposit and withdraw Philippine Pesos using methods like InstaPay, PESONet, or over-the-counter remittance centers, each with its own handling fee structure and typical processing times ranging from near-instant for e-wallets to same-day or next-day for cash pickups.

On-chain Withdrawals

Withdrawal fees vary per coin and network; for example, BTC is around 0.0005 BTC, ETH around 0.01 ETH, TRX about 1 TRX—these are dynamic and adjust based on blockchain congestion and conditions.

Cryptocurrency withdrawals are subject to network fees that are dynamic per blockchain—displayed clearly before you confirm a withdrawal—and these vary by coin (e.g., BTC, ETH, TRX) and network congestion, rather than being fixed by the platform.

Hidden Costs

While there’s no explicit inactivity fee, currency conversions through fiat purchase providers can carry vague added costs, and expedited KYC or higher-tier verification may involve indirect delays or requirements, but no formal extra charge is advertised.

There are minimal hidden costs—currency conversions happen at market-informed rates, there’s no explicit inactivity fee or premium for faster KYC, but conversion spreads may still subtly affect your effective rate.

Real-World Cost Example: “€500 BTC

If you use a card to buy €500 of BTC, expect a third-party purchase fee (e.g., ~3.5%) plus a spread on the BTC rate, then to withdraw on-chain, a network fee such as 0.0005 BTC applies—so total cost includes purchase markup and withdrawal fee.

If you were to buy around €500 worth of BTC using the Convert tool, you’d see no trading fee but an implicit spread in the exchange rate, and when withdrawing on-chain you’d pay the network fee displayed—so your total cost would be the combined effect of that spread plus the network fee on top of your purchase.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitrue supports over 700 cryptocurrencies and more than a thousand trading pairs; among the top 20 by volume you’ll typically find major markets like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, ADA/USDT, and others based on current trading interest.

Coins.ph offers support for over 50 cryptocurrencies in its basic offering, alongside more than 90 spot trading pairs on Coins Pro, including the top 20 by liquidity in leading crypto-to-PHP and USDT combinations.

Product Range

Bitrue offers spot trading, futures/perpetuals with leverage, staking via Power Piggy, lending products, ETFs-like crypto bundles, copy trading options, and basic bot strategies including grid and DCA through third-party integration, though options trading isn’t available.

The platform provides straightforward spot trading and “Convert” functionality, and includes features like crypto-leveraged lending; however, it does not support margin, perpetuals, options, crypto ETFs, copy-trading, grid bots, automatic DCA, or staking/earn products.

Liquidity

The exchange handles hundreds of millions in combined daily volume across spot and derivatives, with deep order books in BTC and ETH markets—enough to support sizable trades with moderate slippage.

While exact 24-hour volume and order book depth figures are not publicly shared, the platform handles robust local trading activity in key pairs like BTC and ETH, supported by competitive pricing, though it is not designed as a deep-liquidity venue like major global exchanges.

Tools

Users get standard order types like limit, stop, and OCO, plus market alerts, advanced charting, and a fully featured API/WS connection; TradingView tools are embedded directly within the platform.

Coins Pro offers essential tools including limit, market, stop-limit, and stop-market order types, and integrates TradingView charts; it also provides REST/FIX APIs, although alerting, OCO orders, or more advanced charting remain limited.

Geographic Restrictions by Product

Certain products, such as futures and leveraged trading, may be restricted or unavailable to users in jurisdictions with tighter regulations, though general availability varies by country.

Several advanced trading features such as derivatives or earning products are unavailable outside the Philippines and Thailand, as the platform’s expanded offerings are geo-restricted based on regulatory boundaries.

Innovation

Bitrue introduces innovations like flexible, no-lock staking through Power Piggy and periodic promotional farming pools—though full “launchpad” ecosystems are limited, the platform frequently refreshes its earn mechanics for users.

Coins.ph includes features like Launchpool for new token projects and supports flexible or locked crypto-leveraged lending, but currently does not offer formal staking launchpads or earn-program variations commonly found on global platforms.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitrue is operated by RealB Singapore Pte. Ltd, founded in 2018 and headquartered in Singapore, with its regulated entity Bitrue Lithuania UAB extending services in parts of the EU.

The platform is operated by Betur Inc., also associated with DCPay Philippines Inc., legally registered and headquartered in the Philippines, with operations dating back to its virtual asset and e-money licensing between 2016 and 2017 under BSP oversight.

Licenses/Registration

Bitrue holds Virtual Asset Service Provider (VASP) licenses in Lithuania and Poland, positioning itself for EU expansion and alignment with forthcoming MiCA regulations across the bloc.

Coins.ph holds multiple licenses under Bangko Sentral ng Pilipinas—including remittance agent, electronic money issuer (EMI), and virtual asset service provider (VASP)—and complies with the Anti-Money Laundering Act, ensuring full regulatory alignment.

Custody

Customer funds are secure with multi-signature cold storage for major assets like XRP, and Bitrue commits to annual, third-party audited proof-of-reserves to confirm asset backing.

Custody of fiat-backing assets, particularly for its PHPC stablecoin, is handled via segregated local bank accounts, supported by internal audit-based proof of reserves attestations showing assets meet or exceed liabilities.

Insurance & Protection Funds

The platform maintains an internal insurance fund stocked with XRP and BTR tokens to compensate users in the event of a security breach caused by platform vulnerabilities.

There is no formal insurance protection or deposit insurance for cryptocurrency holdings—virtual assets are not covered by the Philippine Deposit Insurance Corporation, underscoring the importance of regulatory compliance but no insured guarantee.

Incident History

Bitrue has no major public history of hacks or service suspensions, with no recorded regulatory penalties or asset freeze incidents reported.

The exchange faced a notable incident in late 2023 when a hack led to an XRP shortfall, which was flagged in their audited financial statements as a “going concern,” though recovery efforts are underway and capital solutions are being pursued by management.

Risk Controls

The exchange enforces strong security protocols including two-factor authentication, email safety codes, device and IP whitelisting for withdrawals, account lockdown options, and presumably robust API permissions.

The platform implements standard security measures such as SSL encryption and AES-256 data protection, along with user-controlled risk mechanisms including two-factor authentication and biometric logins, though advanced features like API permissions or sub-account segregation are limited.

Transparency

Bitrue publishes audited proof-of-reserves annually and provides public addresses for its insurance fund, reflecting a commitment to operational transparency, though no formal SLA is advertised.

Coins.ph is subject to regular BSP audits, especially for proof of reserves and operational security, but does not publish public monthly financial reports or provide transparent SLA details—suggesting strong regulatory visibility but modest public reporting.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitrue accepts fiat deposits through third-party gateways such as credit/debit cards, Apple Pay, Google Pay, local e-wallets, ACH, and wire transfers; minimum per transaction starts around $50, capped near $10,000, with card payments usually processed instantly and wire transfers taking same-day or slightly longer depending on the channel.

Coins.ph lets users cash in via bank transfers (InstaPay, PESONet) or over-the-counter outlets; minimums and maximums vary by method and verification level, with near-instant timing for e-wallets and same- or next-day processing for banks or OTC.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitrue allows trading without mandatory KYC; users can opt for Level 1 (basic) verification for moderate limits or Level 2 (advanced) to unlock much higher withdrawal caps (e.g., up to hundreds of BTC).

There are tiered verification levels—Basic (limited access, small buy/sell only), Identity Verified (ID + selfie), and Enhanced (adds income proof)—each unlocking progressively higher deposit and withdrawal limits based entirely on your verification status.

Withdrawals

Withdrawal limits scale by KYC tier, with faster processing across supported networks like TRC20, ERC20, and BEP20; exact limits vary by asset and verification level but are clearly structured per your account status.

Withdrawals are available once Identity Verified, subject to daily/monthly caps; timing and network options vary by method (e.g. blockchain networks for crypto or bank/OTC for fiat), and network choice must match to avoid loss.

Customer Support

Support is accessible via email or support ticket channels—live chat isn’t offered—with typical response times up to 24 hours; a helpful FAQ and knowledge base are available online.

Support is offered via in-app chat (around 7 AM–9 PM daily), email/contact forms, and phone lines, alongside a robust help center—response times are typically same-day, supported by a detailed knowledge base for self-service.

Languages & Localization

The platform operates primarily in English, displaying fees in USD/EUR equivalents; regional regulatory adjustments are applied automatically based on user location, though localization beyond that is modest.

The interface is primarily in English, with fees and balances displayed in Philippine Peso (₱)—users won’t see €/USD unless using external conversion tools; the platform is tailored for local regulatory and user context.

App Quality & Stability

Bitrue’s mobile app has over half a million downloads and maintains a high user rating—its interface is smooth and regularly updated, though some occasional slow-loading screens have been noted.

The mobile app receives regular updates and improvements, with stable performance and few reported crashes, ensuring users enjoy a smooth experience on both iOS and Android.

Experience, Performance & Ecosystem

UX/UI

Bitrue’s interface strikes a balance between simplicity and depth—offering a clean design with intuitive menus that ease new users in, while also delivering sophisticated tools and chart layouts reminiscent of pro-mode platforms, albeit without a formal “Lite/Pro” toggle.

The app offers a clean, intuitive interface that’s ideal for beginners, with a seamless transition into a more advanced Coins Pro mode offering richer trading tools once you’re ready to level up.

Performance

The platform generally maintains smooth order execution, though some traders report occasional delays during high-volatility periods; KYC processing can slow during bullish surges, but the system typically catches up within a reasonable timeframe.

Order execution is smooth in most conditions, though during high-volatility or promotional periods slight delays or temporary spikes in KYC processing may occur, though system stability remains largely consistent.

Education

Bitrue currently lacks a built-in demo account or simulator, and while it offers blog posts and guides, its educational content in Spanish remains limited—making it more suited for beginners with access to external tutorials or Spanish-speaking resources.

Coins.ph features an in-house “Academy” with clear educational materials and crypto basics, but it lacks live demo trading or simulators and does not currently provide Spanish-language content.

Community

Bitrue fosters community engagement through its active official Telegram groups and announcement channels, and runs frequent referral campaigns that incentivize inviting others via rewards and commission-sharing—building a social ecosystem around the exchange.

The platform supports an active community via its official Telegram channels and social media, and it also runs a referral program that rewards users for inviting friends, though it does not host independent public forums.

Integrations

Traders benefit from native TradingView chart integration for advanced analysis, plus API access that supports external bots and third-party tools like CoinLedger, Blockpit, Koinly, and Coinpanda for streamlined tax reporting and portfolio tracking.

Coins.ph integrates TradingView-style charts, but lacks support for external trading bots, tax reporting tools, or formal accounting integrations—making it lightweight but less extensible for advanced workflows.dates

Who Each One Is Best For

Bitrue is especially attractive to mid-to-advanced users who value embedded charting, API-friendly tax automation, and strong community engagement, whereas total beginners seeking built-in learning tools or Spanish-language support may find it less ideal.

Coins.ph is best suited for newcomers, casual users, and Filipino-based everyday users who want a user-friendly ecosystem combining crypto, payments, and digital finance in one app.