Bitrue vs Coinzoom: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitrue and Coinzoom This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitrue

Coinzoom

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

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Bitrue is ideal if:

Great if you want versatile passive income, thanks to tools like Power Piggy, staking, lending, and leveraged ETFs that let you earn and trade in one place.
Ideal for XRP-focused traders, as Bitrue stands out for its deep integration of XRP—including lots of XRP trading pairs and long-term support even amid market turmoil.
A solid pick if you prefer a trade environment that’s simple yet sophisticated, offering intuitive web and mobile interfaces, live TradingView charts, and advanced tools without overwhelming complexity.

Coinzoom is ideal if:

Spendable Crypto – If you want to seamlessly use crypto for everyday purchases, CoinZoom’s Visa debit card lets you tap into digital assets at millions of merchants worldwide.
Simple Transfers – Ideal for users who value instant, fee-free peer-to-peer sending, CoinZoom’s ZoomMe enables quick transfers in crypto or fiat—no fuss, no hidden charges.
All-levels Access – Whether you're just getting started or consider yourself a seasoned trader, CoinZoom offers both a beginner-friendly interface and pro-level charting tools to match your pace.

Bitrue isn’t ideal if:

If you rely heavily on fiat currency support, Bitrue’s services are largely crypto-to-crypto only, with limited fiat options.
If regulatory oversight matters to you, Bitrue operates without licensing from top-tier financial regulators, meaning you lack the protection that regulated platforms offer.
If you expect responsive customer service, Bitrue’s support system is known to be basic and slower than what more mature exchanges typically provide.

Coinzoom isn’t ideal if:

Limited asset variety – If you're looking for a platform with a vast selection of crypto tokens and trading pairs, CoinZoom’s offering may feel too narrow.
Basic trading tools only – Designed for everyday use, the exchange lacks advanced features like futures, derivatives, or deep order types that power traders might need.
Patchy customer support – Users report that support options are mainly email-based and may respond slowly, which can be frustrating when you need quick help.

Fees & Total Costs

Spot Maker/Take

Bitrue uses flat spot fees—typically around 0.098% for BTC/ETH/USDT pairs, higher for XRP-related pairs (about 0.196%), with a 20–30% discount available if you pay with the native BTR token.

CoinZoom applies a tiered maker-taker model, with maker fees ranging approximately from 0.18 % to 0.36 % and taker fees around 0.22 % to 0.44 %, and users can unlock between 10 % to 50 % discounts if they hold the native ZOOM token at the time of trading.

Futures/Derivatives

For USDT-margined perpetual futures, maker fees are about 0.02%, taker around 0.06%; some older references mention maker at 0.038% and taker at 0.07%, with funding rates varying based on market conditions.

CoinZoom does not currently support futures or derivative contracts, so there are no associated maker/taker or funding expenses to consider.

Average Spreads on Liquid Pairs

Bitrue offers relatively tight spreads on major pairs like BTC/USDT and ETH/USDT, consistent with competitive retail exchanges—typically just a few basis points, although exact numbers shift with market depth and volatility.

The platform does not publish average spreads for major spot pairs, suggesting it operates with relatively tight, market-driven spreads — typical for mainstream spot exchanges without leveraged products.

Fiat Deposits & Withdrawals

Fiat purchases are offered via third-party providers (e.g., Simplex, credit cards) and come with their own fees and instant/fast processing; direct bank transfers are not broadly supported for deposits or withdrawals.

Users can fund accounts via wire, ACH (when available), debit or credit card, CoinZoom Cash, ZoomMe, and external wallets, with fees from none up to a small flat fee; processing ranges from immediate for cards to several business days for wire transfers.

On-chain Withdrawals

Withdrawal fees vary per coin and network; for example, BTC is around 0.0005 BTC, ETH around 0.01 ETH, TRX about 1 TRX—these are dynamic and adjust based on blockchain congestion and conditions.

CoinZoom charges a fixed rate for Bitcoin withdrawals (about 0.0005 BTC), while other crypto networks likely follow similar static fee models—suggesting consistency rather than dynamic, network-dependent pricing.

Hidden Costs

While there’s no explicit inactivity fee, currency conversions through fiat purchase providers can carry vague added costs, and expedited KYC or higher-tier verification may involve indirect delays or requirements, but no formal extra charge is advertised.

No inactivity or expedited verification fees are evident, but currency conversion and card use may carry implicit costs—such as trade or conversion margins—when interacting via Visa or debit-linked tools.

Real-World Cost Example: “€500 BTC

If you use a card to buy €500 of BTC, expect a third-party purchase fee (e.g., ~3.5%) plus a spread on the BTC rate, then to withdraw on-chain, a network fee such as 0.0005 BTC applies—so total cost includes purchase markup and withdrawal fee.

If you purchase €500 worth of BTC, you’d only incur the spot maker or taker fee (based on order type and ZOOM holdings), plus an unquantified minimal spread, and then a fixed fee when withdrawing that BTC—without layering ad-hoc or shifting charges.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitrue supports over 700 cryptocurrencies and more than a thousand trading pairs; among the top 20 by volume you’ll typically find major markets like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, ADA/USDT, and others based on current trading interest.

CoinZoom supports a curated selection of approximately 28 to 40 cryptocurrencies, and over 100 total trading pairs—including both crypto-to-crypto and crypto-to-fiat markets—covering most top-volume assets without overwhelming breadth.

Product Range

Bitrue offers spot trading, futures/perpetuals with leverage, staking via Power Piggy, lending products, ETFs-like crypto bundles, copy trading options, and basic bot strategies including grid and DCA through third-party integration, though options trading isn’t available.

You’ll find spot trading and margin trading (up to 5× leverage); no futures, perpetuals, options, or ETFs; limited staking (DASH, ALGO where permitted); plus value-added tools like crypto payment cards, ZoomMe transfers, and merchant services—but no copy-trading, grid bots, or automated DCA.

Liquidity

The exchange handles hundreds of millions in combined daily volume across spot and derivatives, with deep order books in BTC and ETH markets—enough to support sizable trades with moderate slippage.

Daily trading volume hovers in the lower-to-mid hundreds of thousands of dollars, and the BTC/USDT and ETH/USDT order books reflect modest depth—adequate for mid-sized trades but lacking the heavy liquidity of major global exchanges.

Tools

Users get standard order types like limit, stop, and OCO, plus market alerts, advanced charting, and a fully featured API/WS connection; TradingView tools are embedded directly within the platform.

CoinZoom offers advanced and simple trading modes, with order types such as limit, stop, market, and OCO supported; robust charting (100+ indicators) via its Advanced Web Trader; real-time order-flow and depth data; and full API/WebSocket access—though it does not integrate TradingView natively.

Geographic Restrictions by Product

Certain products, such as futures and leveraged trading, may be restricted or unavailable to users in jurisdictions with tighter regulations, though general availability varies by country.

Certain advanced offerings—like margin trading—may be unavailable in some jurisdictions (e.g. certain U.S. states), and the CoinZoom Visa card is currently limited to U.S. residents holding a specified amount of ZOOM tokens.

Innovation

Bitrue introduces innovations like flexible, no-lock staking through Power Piggy and periodic promotional farming pools—though full “launchpad” ecosystems are limited, the platform frequently refreshes its earn mechanics for users.

CoinZoom offers its Prime rewards and ZOOM-token-based benefits, flexible merchant/p2p payment tools like ZoomMe, and CoinZoom Cash—but lacks features like launchpads or launchpools, and its staking is limited with less distinction between flexible vs. locked programs.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitrue is operated by RealB Singapore Pte. Ltd, founded in 2018 and headquartered in Singapore, with its regulated entity Bitrue Lithuania UAB extending services in parts of the EU.

CoinZoom, Inc., founded in 2018 and headquartered in Salt Lake City, Utah, is a U.S.-based Money Services Business registered with FinCEN and holds numerous state-level money transmitter licenses, as well as a Digital Currency Exchange license in Australia—reflecting a broad operational footprint across multiple jurisdictions.

Licenses/Registration

Bitrue holds Virtual Asset Service Provider (VASP) licenses in Lithuania and Poland, positioning itself for EU expansion and alignment with forthcoming MiCA regulations across the bloc.

The platform is officially registered as a Virtual Asset Service Provider (VASP) with FinCEN in the U.S., and as of June 2025, it also holds a VASP license in Latvia, authorizing services across the EU under a framework aligned with MiCA regulations.

Custody

Customer funds are secure with multi-signature cold storage for major assets like XRP, and Bitrue commits to annual, third-party audited proof-of-reserves to confirm asset backing.

CoinZoom safeguards assets using institutional-quality custodians, multi-signature and cold storage solutions, and holds a SOC 2 Type II certification—though there’s no visible proof-of-reserves or specific breakdown of cold vs. hot holdings.

Insurance & Protection Funds

The platform maintains an internal insurance fund stocked with XRP and BTR tokens to compensate users in the event of a security breach caused by platform vulnerabilities.

There’s no mention of dedicated insurance or protected reserve funds for digital assets, suggesting that protection rests on custody security infrastructure rather than an explicit insurance policy.

Incident History

Bitrue has no major public history of hacks or service suspensions, with no recorded regulatory penalties or asset freeze incidents reported.

There have been no publicly reported hacks, service suspensions, asset freezes, or regulatory fines associated with CoinZoom, indicating a clean operational history to date.

Risk Controls

The exchange enforces strong security protocols including two-factor authentication, email safety codes, device and IP whitelisting for withdrawals, account lockdown options, and presumably robust API permissions.

Users are protected through mandatory multi-factor authentication, account-level alerts, and secure account controls; institutional clients benefit from granular API permissions, although standard users may not yet access features like whitelisting or sub-account segregation.

Transparency

Bitrue publishes audited proof-of-reserves annually and provides public addresses for its insurance fund, reflecting a commitment to operational transparency, though no formal SLA is advertised.

While CoinZoom maintains SOC 2 audit standards and regulatory licensing information, it does not currently provide public wallet addresses, regular financial transparency reports, or specific service-level uptime commitments.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitrue accepts fiat deposits through third-party gateways such as credit/debit cards, Apple Pay, Google Pay, local e-wallets, ACH, and wire transfers; minimum per transaction starts around $50, capped near $10,000, with card payments usually processed instantly and wire transfers taking same-day or slightly longer depending on the channel.

You can fund your account via ACH (currently paused), wire transfer, debit/credit card, CoinZoom Cash (in-store), ZoomMe, Apple/Google Pay, and external wallets; limits and hold periods vary by Prime level, with wires taking 2–3 business days to post and most other methods (like cards or CoinZoom Cash) allowing trading immediately but placing a hold before withdrawals.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitrue allows trading without mandatory KYC; users can opt for Level 1 (basic) verification for moderate limits or Level 2 (advanced) to unlock much higher withdrawal caps (e.g., up to hundreds of BTC).

CoinZoom uses a tiered Prime system tied to ZOOM token holdings rather than traditional KYC tiers; higher Prime levels unlock higher deposit, spending, and withdrawal limits—but there’s no separate “basic” vs “advanced” KYC structure displayed.

Withdrawals

Withdrawal limits scale by KYC tier, with faster processing across supported networks like TRC20, ERC20, and BEP20; exact limits vary by asset and verification level but are clearly structured per your account status.

Crypto withdrawals to external wallets are generally unlimited for verified users and processed immediately; fiat withdrawals such as wire transfers can take 1–5 business days depending on method and Prime level, while instant debit-card options and ZoomMe transfers offer rapid access within preset Prime-tier restrictions.

Customer Support

Support is accessible via email or support ticket channels—live chat isn’t offered—with typical response times up to 24 hours; a helpful FAQ and knowledge base are available online.

Support includes a Help Center with articles in both English and Spanish, live customer service available 24/7, and email/ticket response aimed within minutes during support hours (8 AM–5 PM MT); plus phone support for card issues—though response times may vary outside business hours.

Languages & Localization

The platform operates primarily in English, displaying fees in USD/EUR equivalents; regional regulatory adjustments are applied automatically based on user location, though localization beyond that is modest.

The platform’s primary language is English, with a support knowledge base also available in Latin American Spanish; pricing and limits are displayed in USD, and localized services or regulatory details are tailored mainly to U.S. and select international regions.

App Quality & Stability

Bitrue’s mobile app has over half a million downloads and maintains a high user rating—its interface is smooth and regularly updated, though some occasional slow-loading screens have been noted.

CoinZoom’s mobile and web apps are frequently updated (latest support articles indicate August 2025 updates), with no widespread reports of crashes or instability—suggesting a stable experience, though no explicit crash-rate stats or error frequencies are published.

Experience, Performance & Ecosystem

UX/UI

Bitrue’s interface strikes a balance between simplicity and depth—offering a clean design with intuitive menus that ease new users in, while also delivering sophisticated tools and chart layouts reminiscent of pro-mode platforms, albeit without a formal “Lite/Pro” toggle.

CoinZoom’s interface offers a gentle onboarding path for newcomers via a simplified Lite mode with quick, whole-dollar market buys, while Pro mode unlocks full charting, order book visibility, and advanced order types—creating a clear progression from straightforward to sophisticated trading within the same app layout.

Performance

The platform generally maintains smooth order execution, though some traders report occasional delays during high-volatility periods; KYC processing can slow during bullish surges, but the system typically catches up within a reasonable timeframe.

Trading on CoinZoom generally feels responsive during normal market conditions, though the system may occasionally exhibit slight latency under sudden volatility surges; order execution remains stable, and KYC verifications tend to process promptly, avoiding extended bottlenecks even when markets are hot. (Inferred from operational design and user feedback.)

Education

Bitrue currently lacks a built-in demo account or simulator, and while it offers blog posts and guides, its educational content in Spanish remains limited—making it more suited for beginners with access to external tutorials or Spanish-speaking resources.

The platform provides helpful guided articles and technical-indicator explanations aimed at new users, but lacks structured learning formats like simulated trading, demo accounts, or Spanish-targeted academy modules—leaving room for more interactive or multilingual educational tools.

Community

Bitrue fosters community engagement through its active official Telegram groups and announcement channels, and runs frequent referral campaigns that incentivize inviting others via rewards and commission-sharing—building a social ecosystem around the exchange.

CoinZoom maintains active social profiles across platforms like Telegram, Reddit, and YouTube for updates and engagement, and supports a referral program—though it doesn’t offer official forums or dedicated channels like Discord or fully featured community hubs.

Integrations

Traders benefit from native TradingView chart integration for advanced analysis, plus API access that supports external bots and third-party tools like CoinLedger, Blockpit, Koinly, and Coinpanda for streamlined tax reporting and portfolio tracking.

While the platform delivers rich in-house charting and API access, there’s no native support for TradingView, external trading bots, or tax/accounting tool integrations—making self-managed data exports the primary route for those needs.

Who Each One Is Best For

Bitrue is especially attractive to mid-to-advanced users who value embedded charting, API-friendly tax automation, and strong community engagement, whereas total beginners seeking built-in learning tools or Spanish-language support may find it less ideal.

CoinZoom shines for casual users or beginner-to-mid-level traders who value intuitive design, direct spending capabilities, and streamlined buying; more active or professional traders seeking full bot integration, backtesting features, or international educational resources may want to consider other, more customizable platforms.