Bitrue vs Xeggex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitrue and Xeggex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitrue

Xeggex

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

Yes

United States

Europe

Latin America

India

China

Canada

United Kingdom

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Bitrue is ideal if:

Great if you want versatile passive income, thanks to tools like Power Piggy, staking, lending, and leveraged ETFs that let you earn and trade in one place.
Ideal for XRP-focused traders, as Bitrue stands out for its deep integration of XRP—including lots of XRP trading pairs and long-term support even amid market turmoil.
A solid pick if you prefer a trade environment that’s simple yet sophisticated, offering intuitive web and mobile interfaces, live TradingView charts, and advanced tools without overwhelming complexity.

Xeggex is ideal if:

Great if you're seeking simplicity: XeggeX offers an exceptionally intuitive interface that lowers the learning curve and makes navigating crypto markets approachable.
Ideal for exploring altcoins and niche tokens: The exchange lists a wide variety of low- to mid-cap cryptocurrencies and includes peer-to-peer and liquidity pool features—perfect for diversifying beyond mainstream assets.
A cautious choice due to its recent shutdown: Following a serious security breach and bankruptcy announcement earlier this year, relying on XeggeX now carries elevated risk—relying on self-custody methods is recommended.

Bitrue isn’t ideal if:

If you rely heavily on fiat currency support, Bitrue’s services are largely crypto-to-crypto only, with limited fiat options.
If regulatory oversight matters to you, Bitrue operates without licensing from top-tier financial regulators, meaning you lack the protection that regulated platforms offer.
If you expect responsive customer service, Bitrue’s support system is known to be basic and slower than what more mature exchanges typically provide.

Xeggex isn’t ideal if:

Significant unresolved security failures undermined the platform’s reliability, ultimately leading to its collapse and bankruptcy—exposing systemic vulnerabilities.
Trust deeply eroded by withdrawal disruptions, user complaints of missing assets, and reports of blocked accounts—indicating serious operational breakdowns.
Unregulated and lacking transparency, making it ill-suited as a safe, long-term choice—especially when more stable and regulated alternatives exist.

Fees & Total Costs

Spot Maker/Take

Bitrue uses flat spot fees—typically around 0.098% for BTC/ETH/USDT pairs, higher for XRP-related pairs (about 0.196%), with a 20–30% discount available if you pay with the native BTR token.

Spot trading fees start at around 0.2%, with tiered reductions based on trading volume and holdings of the native XPE token, which can unlock notable discounts.

Futures/Derivatives

For USDT-margined perpetual futures, maker fees are about 0.02%, taker around 0.06%; some older references mention maker at 0.038% and taker at 0.07%, with funding rates varying based on market conditions.

XeggeX currently does not offer futures or derivatives markets, so there are no associated maker/taker or funding fees to consider.

Average Spreads on Liquid Pairs

Bitrue offers relatively tight spreads on major pairs like BTC/USDT and ETH/USDT, consistent with competitive retail exchanges—typically just a few basis points, although exact numbers shift with market depth and volatility.

As a smaller exchange, XeggeX can exhibit wider spreads on major pairs due to limited liquidity, meaning the difference between buy and sell prices may be noticeably larger than on larger platforms.

Fiat Deposits & Withdrawals

Fiat purchases are offered via third-party providers (e.g., Simplex, credit cards) and come with their own fees and instant/fast processing; direct bank transfers are not broadly supported for deposits or withdrawals.

XeggeX does not support fiat transactions—there are no deposit or withdrawal methods, meaning all activity is limited to crypto-to-crypto trades.

On-chain Withdrawals

Withdrawal fees vary per coin and network; for example, BTC is around 0.0005 BTC, ETH around 0.01 ETH, TRX about 1 TRX—these are dynamic and adjust based on blockchain congestion and conditions.

Withdrawal fees are generally very low and vary by network, with exceptions such as Ethereum sometimes reaching up to about $0.30 due to network congestion, while other chains may charge negligible or minimal fixed network fees.

Hidden Costs

While there’s no explicit inactivity fee, currency conversions through fiat purchase providers can carry vague added costs, and expedited KYC or higher-tier verification may involve indirect delays or requirements, but no formal extra charge is advertised.

Potential hidden costs include crypto conversion spreads, optional KYC express upgrades, or inactivity charges—all of which may apply even though basic use of the platform remains focused on crypto-to-crypto trading.

Real-World Cost Example: “€500 BTC

If you use a card to buy €500 of BTC, expect a third-party purchase fee (e.g., ~3.5%) plus a spread on the BTC rate, then to withdraw on-chain, a network fee such as 0.0005 BTC applies—so total cost includes purchase markup and withdrawal fee.

If you were to purchase €500 worth of BTC (via a supported stablecoin like USDT), you’d incur the base trading fee (around 0.2%), a likely wider spread on a low-liquidity pair, and a modest withdrawal cost depending on the network you choose to send BTC—altogether yielding noticeably higher effective cost than more liquid, fiat-friendly platforms.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitrue supports over 700 cryptocurrencies and more than a thousand trading pairs; among the top 20 by volume you’ll typically find major markets like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, ADA/USDT, and others based on current trading interest.

XeggeX supports a substantial range of over 550 cryptocurrencies across around 930 market pairs, giving users exposure to both mainstream and niche digital assets in a single platform.

Product Range

Bitrue offers spot trading, futures/perpetuals with leverage, staking via Power Piggy, lending products, ETFs-like crypto bundles, copy trading options, and basic bot strategies including grid and DCA through third-party integration, though options trading isn’t available.

The exchange focuses on spot trading and liquidity pools, with no standard margin, perpetual futures, options, crypto ETFs, staking, loans, copy-trading, grid bots, or automatic DCA—making it a simpler, crypto-to-crypto environment.

Liquidity

The exchange handles hundreds of millions in combined daily volume across spot and derivatives, with deep order books in BTC and ETH markets—enough to support sizable trades with moderate slippage.

24 h volume and order-book depth (BTC/ETH)

Tools

Users get standard order types like limit, stop, and OCO, plus market alerts, advanced charting, and a fully featured API/WS connection; TradingView tools are embedded directly within the platform.

Users have access to basic order types such as market, limit, and trigger (stop) orders; however, advanced tools like alerts, comprehensive charting, native TradingView integrations, or robust APIs and WebSocket feeds are not currently supported.

Geographic Restrictions by Product

Certain products, such as futures and leveraged trading, may be restricted or unavailable to users in jurisdictions with tighter regulations, though general availability varies by country.

While the exchange offers its core services broadly, certain features like derivatives or advanced products aren’t available in key markets, such as the United States, limiting access to some functionality based on location.

Innovation

Bitrue introduces innovations like flexible, no-lock staking through Power Piggy and periodic promotional farming pools—though full “launchpad” ecosystems are limited, the platform frequently refreshes its earn mechanics for users.

XeggeX stands out with its liquidity pool offerings, enabling users to contribute funds and earn rewards, but it lacks common innovative features like launchpads, launchpools, or multiple flexible vs. locked yield-earning models.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitrue is operated by RealB Singapore Pte. Ltd, founded in 2018 and headquartered in Singapore, with its regulated entity Bitrue Lithuania UAB extending services in parts of the EU.

XeggeX was established in 2021 by crypto enthusiasts, with some sources indicating Germany as its base, though this remains somewhat ambiguous—its rapid niche focus and limited transparency make its legal structure and headquarters unclear.

Licenses/Registration

Bitrue holds Virtual Asset Service Provider (VASP) licenses in Lithuania and Poland, positioning itself for EU expansion and alignment with forthcoming MiCA regulations across the bloc.

The platform operated without formal regulatory oversight—no VASP registration, MiCA compliance, or similar licensing was disclosed—positioning it squarely in the unregulated camp.

Custody

Customer funds are secure with multi-signature cold storage for major assets like XRP, and Bitrue commits to annual, third-party audited proof-of-reserves to confirm asset backing.

XeggeX utilized a central custodial model with a combination of hot and cold storage, but offered no public proof of reserves, independent audits, or details on the proportion held in cold storage, limiting transparency and user assurance.

Insurance & Protection Funds

The platform maintains an internal insurance fund stocked with XRP and BTR tokens to compensate users in the event of a security breach caused by platform vulnerabilities.

There was no publicly available information about any insurance scheme or specific protection funds set aside to safeguard user deposits in case of loss or breach.

Incident History

Bitrue has no major public history of hacks or service suspensions, with no recorded regulatory penalties or asset freeze incidents reported.

In February 2025, hackers compromised the CEO’s Telegram account and infiltrated the exchange’s core systems, leading to frozen withdrawals and user balances showing zero—culminating in a bankruptcy declaration by late June.

Risk Controls

The exchange enforces strong security protocols including two-factor authentication, email safety codes, device and IP whitelisting for withdrawals, account lockdown options, and presumably robust API permissions.

While the exchange promoted two-factor authentication and encryption, more advanced controls like withdrawal whitelists, anti-phishing systems, segregated sub-accounts, or fine-grained API permissions were either minimal or undocumented.

Transparency

Bitrue publishes audited proof-of-reserves annually and provides public addresses for its insurance fund, reflecting a commitment to operational transparency, though no formal SLA is advertised.

XeggeX did not maintain any visible transparency mechanisms—no monthly audit reports, no publicly visible wallet addresses, and no formal service-level agreements; communication slowed notably as the bankruptcy process unfolded.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitrue accepts fiat deposits through third-party gateways such as credit/debit cards, Apple Pay, Google Pay, local e-wallets, ACH, and wire transfers; minimum per transaction starts around $50, capped near $10,000, with card payments usually processed instantly and wire transfers taking same-day or slightly longer depending on the channel.

XeggeX does not support fiat deposits; only cryptocurrency deposits via multiple blockchain networks are possible, with no stated minimum or maximum, and the process typically completes in just a few minutes.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Bitrue allows trading without mandatory KYC; users can opt for Level 1 (basic) verification for moderate limits or Level 2 (advanced) to unlock much higher withdrawal caps (e.g., up to hundreds of BTC).

KYC isn’t mandatory for crypto-only trading, but users without KYC face a daily withdrawal cap of around $5,000—verification lifts this limit significantly, unlocking higher withdrawal thresholds for larger-volume users.

Withdrawals

Withdrawal limits scale by KYC tier, with faster processing across supported networks like TRC20, ERC20, and BEP20; exact limits vary by asset and verification level but are clearly structured per your account status.

Withdrawals are processed swiftly—often within minutes—and support several network types (e.g., ERC-20, BEP-20), although exact limits vary; verified users generally enjoy higher or unlimited withdrawal capacity.

Customer Support

Support is accessible via email or support ticket channels—live chat isn’t offered—with typical response times up to 24 hours; a helpful FAQ and knowledge base are available online.

Support is handled via a ticketing system with claimed 24/7 availability and typical response within 12 hours; email and platform tickets are primary channels, while response speed and resolution quality are reported to be inconsistent.

Languages & Localization

The platform operates primarily in English, displaying fees in USD/EUR equivalents; regional regulatory adjustments are applied automatically based on user location, though localization beyond that is modest.

The platform’s interface is natively in English, with fee displays in USD; there are no localized versions or specific regulatory frameworks tailored to other regions.

App Quality & Stability

Bitrue’s mobile app has over half a million downloads and maintains a high user rating—its interface is smooth and regularly updated, though some occasional slow-loading screens have been noted.

XeggeX offers both web and mobile (iOS beta and Android) access, with a smooth, intuitive interface, but the app’s stability and recent update cadence are unclear and may vary across platforms.

Experience, Performance & Ecosystem

UX/UI

Bitrue’s interface strikes a balance between simplicity and depth—offering a clean design with intuitive menus that ease new users in, while also delivering sophisticated tools and chart layouts reminiscent of pro-mode platforms, albeit without a formal “Lite/Pro” toggle.

XeggeX offers a clean and modern interface that’s intuitive for newcomers, featuring toggles between basic and full-screen layouts (plus light/dark themes), giving beginners a comfortable entry point and allowing power users to access more comprehensive views with minimal friction.

Performance

The platform generally maintains smooth order execution, though some traders report occasional delays during high-volatility periods; KYC processing can slow during bullish surges, but the system typically catches up within a reasonable timeframe.

The platform is engineered for swift order execution under normal conditions, but experienced disruptions and log-in downtime during critical market events—compounded by stretched support and restoration delays tied to operational chaos during the collapse.

Education

Bitrue currently lacks a built-in demo account or simulator, and while it offers blog posts and guides, its educational content in Spanish remains limited—making it more suited for beginners with access to external tutorials or Spanish-speaking resources.

XeggeX did not provide structured educational resources like academies, paper trading simulators, or Spanish-language tutorials, focusing instead on direct trading utility rather than user training or localized guidance.

Community

Bitrue fosters community engagement through its active official Telegram groups and announcement channels, and runs frequent referral campaigns that incentivize inviting others via rewards and commission-sharing—building a social ecosystem around the exchange.

While XeggeX initially maintained active presence across Discord and Telegram, these channels were abruptly limited or shut down amid the crisis—though remnants of community efforts, including unofficial Discord support, continue to persist. Referral incentives were present but overshadowed by the broader turmoil.

Integrations

Traders benefit from native TradingView chart integration for advanced analysis, plus API access that supports external bots and third-party tools like CoinLedger, Blockpit, Koinly, and Coinpanda for streamlined tax reporting and portfolio tracking.

Users benefit from a native TradingView integration and access to liquidity-pool bots via the API, but there’s no formal integration with tax tools or accounting platforms—even though third-party developers have built basic automation tools via the REST API.

Who Each One Is Best For

Bitrue is especially attractive to mid-to-advanced users who value embedded charting, API-friendly tax automation, and strong community engagement, whereas total beginners seeking built-in learning tools or Spanish-language support may find it less ideal.

XeggeX’s streamlined interface and breadth of niche token offerings made it suitable for crypto-savvy traders interested in altcoin and meme assets—but its fragile infrastructure and lack of educational support or system stability rendered it inappropriate for risk-averse or learning-focused users.