Bitso vs WhiteBIT: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitso and WhiteBIT This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 13, 2025

Bitso

WhiteBIT

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Available Countries

United States

Europe

Latin America

Yes

India

China

Canada

United Kingdom

United States

yes

Europe

yes

Latin America

yes

India

China

Canada

United Kingdom

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Bitso is ideal if:

Latin America–centric users: Tailored for users in Mexico, Brazil, Argentina, and Colombia with local currencies, payments, and regulatory coverage, offering a seamless regional crypto experience.
Beginners who value simplicity: Its intuitive interface and easy onboarding make it a solid entry point for anyone new to crypto trading.
Crypto holders seeking flexible future options: Features like Bitso+ (earnings on your holdings with no lock-ups) and a growing suite of tools make long-term crypto use more rewarding.

WhiteBIT is ideal if:

Secure & regulated choice: A centrally licensed European exchange with strong security protocols and asset insurance — ideal if regulation and safety matter to you.
Feature-rich yet user-friendly: Offers diverse tools like lending, demo trading, margin/futures, and intuitive design — perfect for traders who want flexibility without complexity.
Integrated WBT benefits: Holding the native WBT token unlocks perks like reduced fees, referral boosts, and free services — great if you plan to engage actively with the platform.

Bitso isn’t ideal if:

…you live outside Latin America: Access and services are focused mainly on countries like Mexico, Argentina, Brazil, and Colombia, limiting availability elsewhere.
…you need a wide range of cryptocurrencies: Bitso’s portfolio is effective for mainstream assets, but lacks the extensive variety offered by larger global exchanges.
…you value fast, hands-on support: Customer service primarily relies on tickets and digital channels, which can result in slower response times when urgent help is needed.

WhiteBIT isn’t ideal if:

Limited altcoin library: Offers fewer niche tokens compared to large global exchanges, which may constrain you if you seek rare assets.
Fiat and region constraints: Some deposit methods and countries aren’t supported—so users outside well-covered regions or needing specific fiat options may face limitations.
Customer support delays: While multiple channels are available, response times can sometimes lag, affecting fast-paced or urgent needs.

Fees & Total Costs

Spot Maker/Take

Bitso applies a tiered maker–taker structure where fees decrease as your 30-day trading volume increases; for instance, in the USD (USDC) market, maker rates range from ~0.25% at low volumes to ~0.04% at the highest tiers, with taker rates starting around 0.30% and dropping to about 0.05%—there’s no native token discount program.

Spot trading starts with equal maker and taker fees of 0.1% each, and high-volume or WBT token holders can unlock steep fee discounts—even reaching negative maker rates or nearly eliminated taker costs under certain conditions.

Futures/Derivatives

maker/taker and funding

Futures trading offers ultra-competitive fees, with maker rates around 0.01% and taker rates around 0.035%, while funding rates apply dynamically based on market direction, paid between long and short counterparties to balance perpetual contract prices.

Average Spreads on Liquid Pairs

While Bitso doesn’t publish exact spread figures, available data and reviews suggest it maintains competitive spreads on major, liquid pairs, though not necessarily as tight as ultra-high-volume global platforms.

Popular pairs like BTC/USDT and ETH/USDT enjoy very tight bid-ask spreads—usually around 0.01–0.05%, reflecting strong liquidity and minimal cost slippage when executing market orders.

Fiat Deposits & Withdrawals

methods, fees, timings

Fiat services include card payments and regional e-wallets, with modest processing fees (e.g., an approximate 1.5% rate min. 0.5 GBP up to a cap), and settlement times typically range from near-instant to a few business days depending on the method and region.

On-chain Withdrawals

fixed vs dynamic fees per network (BTC, ETH, TRX, etc.)

Crypto withdrawals incur blockchain-based fees that vary by asset and network; rather than fixed internal fees, you pay the real network cost for BTC, ETH, TRX, etc., which updates dynamically with network congestion.

Hidden Costs

currency conversion, inactivity, expedited KYC, etc.

Beyond trading and withdrawal costs, users may face secondary charges—like currency conversion spreads, inactivity fees, or expedited identity verification fees—that subtly increase total cost if not accounted for.

Real-World Cost Example: “€500 BTC

“Buying €500 in BTC” (fee + spread + withdrawal)

Buying €500 worth of BTC would cost a small trading fee (spot maker/taker), a tightening-spread cost reflecting the bid/ask gap, and one withdrawal cost determined by blockchain network conditions—delivering a transparent but slightly higher total than nominal BTC value.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitso offers around 100 trading pairs and supports roughly 55–100 cryptocurrencies, with top-volume instruments like BTC, ETH, XRP, SOL, and USDC featuring prominently among the top 20 by liquidity.

WhiteBIT supports over 330 cryptocurrencies with more than 550–780 spot pairs and around 180–200 futures pairs, featuring top liquid volumes like BTC/USDT and ETH/USDT in its leading offerings.

Product Range

Bitso provides spot trading plus a flexible staking/earn product (Bitso Earn) and fiat-crypto remittances (via Bitso Shift), but it does not offer margin, derivatives (futures/options), ETFs, lending, copy trading, grid bots, or automated DCA strategies.

The platform offers spot, margin (up to 10× leverage), perpetual futures (up to 100× leverage), staking/earn, crypto lending, plus tools like DEX, WhiteSwap, auto-invest (DCA), but doesn’t currently list options, ETFs, copy trading, or grid bots.

Liquidity

Daily volumes for major pairs like BTC/USDT and ETH/USDT run into the tens of millions USD, offering sound liquidity and stable order-book depth, though not as deep as global mega-exchanges.

WhiteBIT handles daily volumes exceeding $1–1.4 billion, and the BTC/USDT and ETH/USDT pairs show deep order book depth with multi-million-dollar bids and asks, ensuring solid execution.

Tools

Bitso supports market, limit, stop-loss, and stop-limit orders, integrates with TradingView for advanced charting, offers price alerts, and provides robust API/WebSocket access through its Bitso Alpha platform.

You get standard and advanced orders (limit, market, stop-limit, stop-market, OCO), platform alerts, powerful charting interfaces, plus API/websocket access and native integration with TradingView for both spot and futures.

Geographic Restrictions by Product

Certain advanced features like staking and fiat on-ramps are limited to Latin American residents; derivatives and margin aren’t offered at all, and access is restricted outside these primary markets.

Certain products like futures or margin may be restricted in specific jurisdictions (e.g., the U.S. and a few others), while some regions also face limits on fiat methods or lending services.

Innovation

Bitso excels with its flexible-earn staking (withdraw anytime, weekly rewards) and has broadened coverage into emerging DeFi space by adding new tokens like HYPE, though it doesn’t currently run launchpads or locked-pool offerings.

WhiteBIT includes launchpad functionality (exclusive token offerings for WBT holders) and offers both flexible and locked staking/earn options, adding modern utility for active community participants.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitso operates under the legal entity Badger Technology Company Ltd, incorporated in Gibraltar, with operations stretching across Latin America since its launch in 2014 out of Mexico City.

WhiteBIT operates under the legal umbrella of multiple entities—primarily UAB Clear White Technologies in Lithuania (founded in 2018, headquartered in Vilnius), with regional branches in the Czech Republic, Poland, Bulgaria, Australia, Hong Kong, Saint Vincent & the Grenadines, and Georgia to support global operations.

Licenses/Registration

The platform holds a pioneering DLT license from the Gibraltar Financial Services Commission and operates in Mexico under the local Fintech law as an authorized payment institution (IFPE).

The exchange holds Virtual Asset Service Provider (VASP) licensing in several jurisdictions (notably across parts of the EU), aligning with evolving regulatory frameworks like MiCA, and has recently expanded into markets such as Italy, Croatia, and Kazakhstan under appropriate local supervision.

Custody

Bitso uses its own custody infrastructure, reinforced with multi-signature controls and disaster recovery via CoinCover, and offers transparency through real-time security metrics via its Trust Center.

WhiteBIT keeps approximately 96% of user funds in cold storage (multisig-protected), audited by a third party (Hacken) to confirm 1

Insurance & Protection Funds

Bitso has complemented its digital-asset protection by partnering with CoinCover to provide additional risk mitigation and recovery mechanisms for user funds.

The platform maintains an insurance fund—sourced from trading fees—that covers its cold storage holdings, with protections currently valued at around $30 million USD to shield users against losses from unforeseen incidents.

Incident History

To date, Bitso has not experienced any known hacks or security breaches, and it has a track record of uninterrupted service without suspensions or major compliance penalties.

WhiteBIT has never suffered a known hack. It actively works with law enforcement, enforces strict AML controls, and maintains a bug bounty program; no freezes, major suspensions, or punitive fines have been reported.

Risk Controls

The platform enforces robust risk safeguards including two-factor authentication (2FA), phishing prevention, transaction whitelists, and granular API permissions for institutional users.

The platform enforces multiple layered security measures, including mandatory 2FA, anti-phishing codes, IP and address whitelisting, granular API permissions, and optional sub-account creation to segment risk.

Transparency

In the interest of openness, Bitso shares live security and compliance metrics in its Trust Center, though it does not produce regular reserve or transparency reports or public wallets.

WhiteBIT demonstrates commitment to transparency via regular Proof-of-Reserves reports, although detailed monthly financial or SLA disclosures and public wallet listings are limited; communication with regulators and law enforcement remains active.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Bitso accepts fiat deposits via local bank transfers (e.g., SPEI in Mexico, Pix in Brazil), digital dollars through Payoneer, and in some markets, card deposits; minimum and maximum deposit amounts vary based on local regulations and bank systems, and transfer times generally align with domestic banking hours.

WhiteBIT accepts fiat deposits via bank cards (Visa/MasterCard), SEPA transfers (for EUR), Apple Pay, Google Pay, Checkout, Volet.com, and ZEN, with minimums typically around € 10 or equivalent. Deposit speeds vary: card and e-wallet methods often process within minutes, while SEPA transfers may take several business days.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are typically three KYC tiers

KYC verification is mandatory to access fiat deposits, withdrawals, and trading; there are no tiers for limited or anonymous access—users must undergo full KYC (document + liveness check), which unlocks full platform capabilities without predefined tier-based limits.

Withdrawals

Limits, Timing & Networks

Crypto withdrawals are handled via supported networks like TRC20, ERC20, BEP20, etc., with variable network fees and executed quickly (usually within ~10 minutes). Withdrawal limits scale significantly post-KYC—from low caps like 2 BTC/day for unverified to approximately 100 BTC/day for verified accounts.

Customer Support

Bitso provides support through live chat and an extensive Help Center ticket system, with response times typically within 24–48 hours and a rich knowledge base to guide users.

Support is available 24/7 via live chat and email; help center articles and tutorials offer self-service guidance. Users report responses typically within minutes to a few hours, though peak times may extend that slightly.

Languages & Localization

The platform operates natively in English, Spanish, and Portuguese, displays fees in relevant local currencies, and tailors its services to comply with regional legal and regulatory frameworks.

Interface is fully available in English and several local languages, displaying prices and fees in both €/USD and other fiat. The platform adjusts services based on local regulatory compliance, including availability of certain deposit/withdrawal options per region.

App Quality & Stability

Bitso’s mobile app (available for iOS and Android) mirrors the web platform in functionality and offers a smooth trading experience with strong user reviews, suggesting stability and regular updates.

WhiteBIT’s mobile apps for iOS and Android are known for smooth performance, regular updates, and robust stability; while specific crash rates are not public, user reviews consistently cite reliable functionality and fast feature rollout.

Experience, Performance & Ecosystem

UX/UI

Bitso caters to different skill levels by offering a stripped-down classic mode for newcomers and the more advanced Alpha Pro interface for serious traders—both seamlessly blend intuitive design with enhanced charting and order tools, making the learning curve manageable yet scalable.

WhiteBIT offers an intuitive interface that balances simplicity and depth, making navigation easy for beginners, while its advanced trading terminal—with switchable Lite and Pro styles—caters to professionals needing detailed analysis tools and market data.

Performance

Bitso’s Alpha Pro is optimized for fast trade execution and generally maintains uptime even during busy periods; however, during bull markets, KYC queues can lengthen, occasionally delaying full access for new users.

The platform delivers ultra-low latency via WebSocket and API streams—down to millisecond-level speed—while high-traffic periods remain smooth thanks to colocation and robust infrastructure; KYC verification typically clears quickly even during peak demand.

Education

Although Bitso doesn’t offer a trading simulator or demo, it does provide educational content—including guides and insights—in Spanish across its blog and Help Center, making it accessible for Spanish-speaking users seeking self-guided learning.

WhiteBIT provides educational resources like tutorials, help-center articles, and multilingual content, but currently lacks a built-in demo mode or simulator, with most materials available in English and select regional languages.

Community

Bitso fosters community engagement through active channels like official Telegram groups and a referral program, though it doesn’t operate a public forum or Discord server specifically for user discussions.

Users engage through official community channels—including Discord, Telegram, and forums—and benefit from an easy-to-understand referral program that rewards inviting new users, enhancing peer interaction and platform familiarity.

Integrations

Bitso integrates directly with TradingView, enabling charting and analysis of its full spot-pair range; it also supports external integration via its robust API, though it lacks built-in tax tools or direct accounting integrations.

The exchange seamlessly integrates with TradingView for charting and order execution, offers API access for external bot automation, and supports tax/accounting tools like Koinly for portfolio tracking and reporting.

Who Each One Is Best For

Bitso offers an ideal blend of simplicity and capability for Latin American users—from beginners enjoying the clean interface to intermediate traders accessing Alpha Pro—making it less suited for algorithmic traders, simulator users, or those needing integrated financial tooling.

WhiteBIT suits traders seeking a secure, flexible platform with strong performance, advanced tools, and community engagement—ideal for serious retail and semi-pro users drawn to both usability and robust ecosystem support.