Bitvavo vs Mudrex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitvavo and Mudrex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitvavo

Mudrex

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Available Countries

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Bitvavo is ideal if:

Europe-based beginners: Bitvavo’s clean design, intuitive mobile and web platform, and supportive onboarding make it a strong match if you're new to crypto in the EU.
Security-conscious traders: With regulated operations, cold-storage protection, multi-signature transfers, and a clear regulatory standing in Europe, it’s a solid pick for those prioritizing safety.
Passive holders: Features like built-in staking or “Earn” options give you a straightforward way to generate passive income from your crypto holdings (without complexity).

Mudrex is ideal if:

Seamless crypto automation — Ideal if you prefer hands-off investing using algorithmic strategies and periodic crypto baskets without managing each trade yourself.
Security and global compliance — Perfect for risk-conscious users who value robust encryption, insurance on assets, and regulatory adherence across multiple regions.
Beginner-friendly with educational support — Great for those entering crypto, with intuitive tools, guided investing options, and educational resources to build confidence.

Bitvavo isn’t ideal if:

Outside EU? Bitvavo only serves SEPA-zone residents, so if you live outside Europe, you won’t be able to register or use the platform.
Advanced traders only? If you're into derivatives, margin, futures, or algorithmic (bot) trading, Bitvavo lacks those features.
Prefer full 24/7 support? Customer support isn't available round-the-clock, so off-hours support might be delayed.

Mudrex isn’t ideal if:

Limited for hands-on traders — Not suited if you want to execute spot trades directly or rely on fiat/card deposit and withdrawal flexibility beyond automated strategies.
Withdrawal and compliance limitations — Temporary crypto withdrawal freezes and tiered transaction limits may frustrate those requiring uninterrupted or high-volume access to funds.
Customer support and transparency gaps — Reports of slow or unclear support and missing communication details could pose challenges for users needing visible, responsive service.

Fees & Total Costs

Spot Maker/Take

Maker/taker fees are tiered based on your 30-day trading volume across Euro markets, with rates decreasing as volume increases; makers pay less than takers, and trading pairs involving USDC generally offer slightly lower fees.

Spot trading fees adjust based on your trading volume tier, with higher volume unlocking lower rates; additionally, loyalty tiers under the ‘Alpha’ program offer even more discounts—up to some of the lowest in India.

Futures/Derivatives

Bitvavo does not support futures or derivatives trading in any form, so maker, taker, or funding fees for such instruments are not applicable.

Futures fees follow a tiered structure similar to spot, and while the platform doesn’t charge funding fees itself, traders still incur or earn a dynamic funding rate exchanged peer-to-peer every few hours.

Average Spreads on Liquid Pairs

In instant (spot) trades, there is a modest spread for liquid pairs like BTC/EUR or ETH/EUR (around a small fraction of a percent), though this is eliminated when using advanced limit orders on their pro interface.

Spreads on major pairs remain tight, benefiting from strong liquidity and real-time matching via the integrated trading infrastructure.

Fiat Deposits & Withdrawals

You can deposit and withdraw euros via SEPA and popular local methods—for example, iDEAL or Bancontact—with no charges and typical settlement in a few business days; card or PayPal options are faster but carry a small percentage-based cost.

You can deposit fiat via UPI or IMPS instantly with no fees, and withdraw INR with modest variable charges plus applicable taxes, all processed swiftly through local banking systems.

On-chain Withdrawals

Crypto withdrawals carry a dynamic, network-based fee that aligns with blockchain conditions to ensure timely processing, and may include a markup compared to a private wallet to cover infrastructure and security.

Crypto withdrawals involve a dynamic network fee that fluctuates per blockchain plus a small platform fee; the total cost is disclosed before confirming the transaction.

Hidden Costs

Bitvavo maintains transparent pricing with no inactivity fees, no hidden charges, and no premium for expedited KYC; indirect costs may stem from fiat conversion if your account currency differs or from wider spreads during volatility.

There are no hidden or maintenance fees, but you may encounter currency conversions when dealing across asset types, and you’ll need to complete KYC and any further due diligence to access full withdrawal functionality.

Real-World Cost Example: “€500 BTC

For instance, a €500 purchase of BTC via market order would incur a small combined effect of a liquidity fee plus a minimal spread, and later withdrawing that BTC would require paying a network-based withdrawal fee—altogether still relatively modest compared to industry norms.

If you bought €500 worth of BTC, your cost would include a modest trading fee based on your tier, the small spread between buy/sell prices, and any applicable platform or network fee when withdrawing, all transparently shown before you confirm.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitvavo supports over 200 crypto assets in more than 400 trading pairs, with its top-20 by volume typically including high-liquidity EUR pairs such as BTC/EUR, ETH/EUR, XRP/EUR, SOL/EUR, ADA/EUR, and others.

Mudrex supports over 650 cryptocurrencies overall, with liquidity concentrated in the most popular assets like BTC, ETH, XRP, BNB, SOL, ADA, AVAX, DOGE, USDT, and USDC—all among its top volume pairs.

Product Range

Bitvavo offers spot trading, recurring buys (automatic DCA), staking and lending (“Earn”), but it does not support margin, derivatives, options, crypto ETFs, copy trading, grid bots, or similar advanced instruments.

You can trade on spot markets, use perpetual futures with up to 100× leverage, engage in simplified short-term options like ‘Bit15’, invest in curated crypto baskets, stake assets via vaults, and deploy automated strategies (e.g., DCA, grid bots) and copy trading setups.

Liquidity

Bitvavo’s daily spot trading volume can reach into the high hundreds of millions to over a billion USD, with deep order book depth in BTC/EUR and ETH/EUR enabling tight spreads and smooth execution in large orders.

Mudrex delivers strong liquidity and trading volume in top pairs like BTC/USDT and ETH/USDT, supported by its futures book of over 350–500 instrument pairs, ensuring efficient execution and market access.

Tools

You can use market, limit, stop-limit, and “price guarantee” orders, with advanced time-in-force options; the platform includes native TradingView charts, REST and WebSocket APIs for live data and trading, though no OCO or conditional chains.

Mudrex offers standard market and limit orders, stop-loss and take-profit (SL/TP), and OCO (One-Cancels-the-Other) conditional orders, alongside advanced TradingView chart integration and native technical tools—though APIs or WebSocket access aren’t explicitly advertised.

Geographic Restrictions by Product

Certain features—like lending (earn)—are restricted in select jurisdictions (for example, Germany), and advanced products like derivatives are globally unavailable, reflecting regional regulatory limits.

Due to regional regulations, certain advanced offerings like derivatives may be restricted or tier-locked depending on your location and KYC level, with structured limits applied especially for users in India and similarly regulated regions.

Innovation

Bitvavo continually enhances its Earn program with both Flex (on-demand access) and Fixed (locked, higher-return) staking and lending structures, though it doesn’t currently offer launchpad or launchpool-style token events.

Mudrex regularly introduces new product features—such as vanilla short-term options (‘Bit15’), frequent additions of new coins and futures pairs, and thematic launchpad-like baskets—while providing both flexible and locked staking or earning opportunities within its ecosystem.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitvavo is operated by Bitvavo B.V., founded in 2018 and headquartered in Amsterdam, Netherlands.

Mudrex operates under RPFAS Technologies Private Limited (India) and Mudrex Inc. (US), and Mudrex TR Holdings UAB (EU); founded in 2018, it maintains offices headquartered in Bengaluru and San Francisco, with an EU entity based in Lithuania.

Licenses/Registration

Bitvavo holds a Markets in Crypto-Assets (MiCA) license granted by the Dutch Authority for the Financial Markets, allowing it to offer regulated crypto services across the European Economic Area.

Mudrex is registered with India’s Financial Intelligence Unit (FIU), holds Virtual Asset Service Provider (VASP) status under Lithuania, and is certified by Italy’s OAM, ensuring compliance under a broad regulatory footprint.

Custody

Assets are held with external, insured custody providers like Coinbase Custody and Copper; Bitvavo publishes quarterly independent Proof of Reserves attestations showing assets are fully backed, with a significant majority stored in cold, multi-signature custody.

User funds are held with insured institutional custodians, distributed across multiple wallets for safety; internal and external audits run continuously, along with frequent reserve checks, though full public proof-of-reserves reporting isn’t currently advertised.

Insurance & Protection Funds

User funds in custody are covered by a large insurance policy held by custodial partners, and Bitvavo offers an internal “Account Guarantee” that may reimburse eligible users up to €100,000 in cases of unauthorized access.

The platform maintains insurance coverage through a global insurer, protecting user assets even in rare cases of custodial breach or security incident.

Incident History

Bitvavo has had no known hacks, but did experience technical outages and a brief data exposure incident, all resolved transparently, with no loss of assets or fines reported.

Mudrex has a clean record with no known hacks, major freezes, or regulatory fines; the only notable disruption was a temporary pause on crypto withdrawals during a compliance upgrade, which was later lifted.

Risk Controls

The platform supports strong security controls including mandatory 2FA, anti-phishing codes, API key restrictions with granular permissions, but does not offer sub-accounts or address whitelisting.

The platform enforces strong safeguards including AES-256 encryption, mandatory two-factor authentication, email confirmations, withdrawal limits with firewall enforcement, one-address-per-user restrictions, and real-time monitoring for suspicious activity.

Transparency

Bitvavo promotes transparency through quarterly Proof of Reserves attestations and clear regulatory disclosures—though it does not publish public wallet addresses, detailed monthly reports, or formal SLAs.

Mudrex provides users with full visibility into their funds and transaction histories, shares audit details with independent auditors, and maintains regular communication channels—though it doesn’t offer publicly viewable wallet addresses or formal SLA documents for uptime.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit euros via SEPA bank transfers, local options like iDEAL or Bancontact, as well as card payments and PayPal; SEPA and iDEAL support high maximums with no fees and settle in 1–2 business days, while PayPal and card top-ups are instant but carry percentage-based charges.

Mudrex supports INR deposits via UPI and IMPS with swift processing and no minimum for crypto-related activity; deposits via bank systems in other regions tend to follow local norms and may have region-specific limits and speeds.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Full identification is mandatory to use the platform—there is no basic or limited mode; until you complete KYC (uploading ID and a short selfie video), deposits, trades, and withdrawals are blocked, while enhanced limits and quicker large transfers may require further compliance documentation.

All users begin with a base level (L0) with very restricted withdrawal abilities, then advance through levels by completing identity and income validation—each tier unlocking higher crypto and bank transaction thresholds.

Withdrawals

Daily withdrawal capacity is capped (around €25,000 combined fiat and crypto) unless you provide source-of-funds documents; crypto withdrawals use only one approved network per asset—typically the native chain (e.g., ERC-20 for Ethereum)—and are processed as blockchain confirmations allow.

limits, timing, networks

Customer Support

You can reach support via email and access a comprehensive Help Center for documentation; while there’s no guaranteed 24/7 live chat, response times are reasonable and often backed up with detailed FAQ articles covering common scenarios.

Support is available 24/7 via email, live chat, and a ticket system, backed by webinars, a help center, and social channels; response times are generally prompt, aided by educational content and FAQs.

Languages & Localization

The interface is fully localized in multiple languages including English, displayed in euros by default, and aligned with EU/EEA regulations to ensure local compliance and intuitiveness for European users.

The platform is fully in English, displays fees and balances in INR or USD (depending on location), and adapts operations to comply with local regulations—particularly for Indian users.

App Quality & Stability

Bitvavo’s mobile and web apps are known for smooth stability with minimal crashes, and they receive regular updates to improve performance and roll out pro features, maintaining a solid user experience across devices.

Mudrex offers both web and mobile apps rated around 4.5 on iOS and 3.3 on Android, regularly updated with stability enhancements, although some users report occasional interface glitches or performance hiccups.

Experience, Performance & Ecosystem

UX/UI

Bitvavo offers a user-friendly “Lite” mode for beginners and a powerful “Pro” interface tailored for advanced users, featuring resizable dashboards, keyboard shortcuts, and integrated TradingView charts—making adoption smooth whether you’re new or experienced.

The platform offers a sleek, intuitive interface with a gentle learning curve, ideal for beginners, while advanced features and strategy-building tools accommodate more experienced users—though there isn’t an explicit “Lite/Pro” toggle, the design balances simplicity with depth via modular access.

Performance

Bitvavo Pro is optimized with faster chart interactions and order execution, scaling well even during high-volatility spikes; while onboarding may slow slightly during bull markets, the platform remains reliable under load.

Order execution is generally responsive, even during high-volatility periods, though surges in account creations or KYC submissions during bull runs can cause brief verification queuing, which may slightly delay access to full functionality.

Education

Bitvavo Learn delivers structured, multilingual educational modules—from beginner to intermediate—covering crypto fundamentals and trading concepts, although there are currently no live simulators or Spanish-specific demo environments.

Mudrex boasts a rich educational ecosystem, from its ‘Learn with Mudrex’ masterclasses and live webinars to a structured learning section with articles, quizzes, and videos; while direct demo or Spanish-language tools are limited, content is continuously growing in both formats and language support.

Community

Bitvavo maintains an active help center and a referral program that rewards users for inviting others, but does not run its own public forums, Discord, or Telegram community channels.

A vibrant user community thrives across official Telegram and Discord channels where founders and team members engage, share updates, and help troubleshoot; these channels also serve as hubs for referral programs that reward community growth.

Integrations

The platform integrates seamlessly with TradingView for chart-based trading and offers REST/WebSocket APIs for developers—supporting external bots and connection to third-party tax or accounting tools.

Mudrex integrates TradingView-style charting and internal analytics but doesn’t currently support third-party bot plugins, direct tax-calculation tools, or exportable accounting integrations; most data must be manually tracked or handled via external portfolios.

Who Each One Is Best For

Bitvavo Lite is ideal for casual and new crypto users, while Bitvavo Pro is built for active or professional traders needing advanced analysis and execution tools—giving each group the right balance of simplicity or sophistication.

Mudrex is an excellent match for crypto investors seeking an automated, low-maintenance experience—with access to strategic investing and AI-driven tools—though advanced manual traders or those needing deep third-party integrations might find features still evolving.