Bitvavo vs Simpleswap: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Bitvavo and Simpleswap This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Bitvavo

Simpleswap

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Available Countries

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Bitvavo is ideal if:

Europe-based beginners: Bitvavo’s clean design, intuitive mobile and web platform, and supportive onboarding make it a strong match if you're new to crypto in the EU.
Security-conscious traders: With regulated operations, cold-storage protection, multi-signature transfers, and a clear regulatory standing in Europe, it’s a solid pick for those prioritizing safety.
Passive holders: Features like built-in staking or “Earn” options give you a straightforward way to generate passive income from your crypto holdings (without complexity).

Simpleswap is ideal if:

Great for quick, no-registration swaps: Ideal if you want to exchange coins swiftly and privately, without creating an account or going through KYC.
Perfect for privacy-focused users: Its non‑custodial design helps you maintain full control over your assets throughout the transaction.
Suited for users exploring a wide range of coins: Offers an expansive selection of crypto assets—from mainstream to lesser-known altcoins—making it handy for flexibility and experimentation.

Bitvavo isn’t ideal if:

Outside EU? Bitvavo only serves SEPA-zone residents, so if you live outside Europe, you won’t be able to register or use the platform.
Advanced traders only? If you're into derivatives, margin, futures, or algorithmic (bot) trading, Bitvavo lacks those features.
Prefer full 24/7 support? Customer support isn't available round-the-clock, so off-hours support might be delayed.

Simpleswap isn’t ideal if:

Not for beginners needing fiat on-ramps: If you don’t already own crypto, SimpleSwap doesn’t support seamless fiat-to-crypto purchases without extra partner steps.
Limited for advanced traders: No margin, futures, charting tools, or sophisticated order types—only basic instant swaps.
Less suitable during network congestion: Transactions can slow when blockchains are busy, affecting speed and predictability.

Fees & Total Costs

Spot Maker/Take

Maker/taker fees are tiered based on your 30-day trading volume across Euro markets, with rates decreasing as volume increases; makers pay less than takers, and trading pairs involving USDC generally offer slightly lower fees.

SimpleSwap doesn’t distinguish between maker and taker fees—instead, all costs are embedded within the quoted exchange rate, so there are no separate fee tiers or native-token discounts to worry about.

Futures/Derivatives

Bitvavo does not support futures or derivatives trading in any form, so maker, taker, or funding fees for such instruments are not applicable.

SimpleSwap does not offer futures or other derivatives at all, so there are no associated maker, taker, or funding fees to consider.

Average Spreads on Liquid Pairs

In instant (spot) trades, there is a modest spread for liquid pairs like BTC/EUR or ETH/EUR (around a small fraction of a percent), though this is eliminated when using advanced limit orders on their pro interface.

Spread details aren’t openly published, but market comparisons suggest a mark-up hovering around 1.2%, meaning the price you see already includes a slight premium over market rates.

Fiat Deposits & Withdrawals

You can deposit and withdraw euros via SEPA and popular local methods—for example, iDEAL or Bancontact—with no charges and typical settlement in a few business days; card or PayPal options are faster but carry a small percentage-based cost.

Fiat transactions are handled via a partner (like Mercuryo), typically using Visa or Mastercard, with fees built into the exchange rate and shown upfront—there’s no platform-stated flat rate or set timing for processing.

On-chain Withdrawals

Crypto withdrawals carry a dynamic, network-based fee that aligns with blockchain conditions to ensure timely processing, and may include a markup compared to a private wallet to cover infrastructure and security.

There’s no separate withdrawal fee charged by SimpleSwap—only the blockchain’s own network (gas) fees apply, which vary by network and reflect real-time congestion levels.

Hidden Costs

Bitvavo maintains transparent pricing with no inactivity fees, no hidden charges, and no premium for expedited KYC; indirect costs may stem from fiat conversion if your account currency differs or from wider spreads during volatility.

There are no inactive-account fees or express-KYC charges; any currency conversion or rate-related cost is already baked into the exchange price, so you face no surprises beyond the displayed rate.

Real-World Cost Example: “€500 BTC

For instance, a €500 purchase of BTC via market order would incur a small combined effect of a liquidity fee plus a minimal spread, and later withdrawing that BTC would require paying a network-based withdrawal fee—altogether still relatively modest compared to industry norms.

If you exchange €500 to BTC, the platform displays the rate including a small mark-up (around 1–2%) at the time, and then the final BTC received reflects that pricing, minus network fees; there are no extra line-item charges added afterward.

Crypto Offering & Trading Features

Number of Coins & Pairs

Bitvavo supports over 200 crypto assets in more than 400 trading pairs, with its top-20 by volume typically including high-liquidity EUR pairs such as BTC/EUR, ETH/EUR, XRP/EUR, SOL/EUR, ADA/EUR, and others.

SimpleSwap supports over 1,500 cryptocurrency assets for instant swaps; while there’s no public list of the top 20 by trading volume, it’s safe to infer that mainstream heavyweights like BTC, ETH, USDT-based pairs, and other popular altcoins lead the most frequently exchanged.

Product Range

Bitvavo offers spot trading, recurring buys (automatic DCA), staking and lending (“Earn”), but it does not support margin, derivatives, options, crypto ETFs, copy trading, grid bots, or similar advanced instruments.

SimpleSwap is designed solely for instant, spot crypto-to-crypto swaps and staking through integrated programs; it does not offer margin, futures/perps, options, crypto ETFs, lending, copy trading, grid bots, or automated DCA features.

Liquidity

Bitvavo’s daily spot trading volume can reach into the high hundreds of millions to over a billion USD, with deep order book depth in BTC/EUR and ETH/EUR enabling tight spreads and smooth execution in large orders.

Exact liquidity metrics like 24-hour trading volume or order-book depth aren’t published, but SimpleSwap sources liquidity from multiple partner exchanges, enabling smooth execution for BTC and ETH swaps via aggregation rather than a unified internal book.

Tools

You can use market, limit, stop-limit, and “price guarantee” orders, with advanced time-in-force options; the platform includes native TradingView charts, REST and WebSocket APIs for live data and trading, though no OCO or conditional chains.

The platform is minimalist—neither limit nor OCO orders are available beyond fixed-and-floating rate swaps; it lacks advanced charting or alerts, though it does offer integration tools like APIs and widgets rather than a native TradingView interface.

Geographic Restrictions by Product

Certain features—like lending (earn)—are restricted in select jurisdictions (for example, Germany), and advanced products like derivatives are globally unavailable, reflecting regional regulatory limits.

Since SimpleSwap doesn’t offer derivatives, there are no region-based limitations on those products specifically, but its fiat-to-crypto service is restricted in a set of countries flagged by regulatory or partner limitations.

Innovation

Bitvavo continually enhances its Earn program with both Flex (on-demand access) and Fixed (locked, higher-return) staking and lending structures, though it doesn’t currently offer launchpad or launchpool-style token events.

While SimpleSwap doesn’t run launchpads or launchpools, it does innovate in passive earning via its loyalty and affiliate programs, offering flexible cashback and staking-like benefits rather than locking funds into fixed-term products.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Bitvavo is operated by Bitvavo B.V., founded in 2018 and headquartered in Amsterdam, Netherlands.

SimpleSwap is operated by SimpleSwap Limited, established in 2018 and based in George Town, Cayman Islands, functioning under that jurisdiction while also listing a U.S. office in San Francisco for support operations.

Licenses/Registration

Bitvavo holds a Markets in Crypto-Assets (MiCA) license granted by the Dutch Authority for the Financial Markets, allowing it to offer regulated crypto services across the European Economic Area.

The platform operates under money transmitter licenses where applicable, respecting relevant regulatory frameworks without explicitly holding licensing such as VASP registration or MiCA compliance, though its services may vary regionally to meet local requirements.

Custody

Assets are held with external, insured custody providers like Coinbase Custody and Copper; Bitvavo publishes quarterly independent Proof of Reserves attestations showing assets are fully backed, with a significant majority stored in cold, multi-signature custody.

As a non-custodial exchange, SimpleSwap never holds user assets, reducing exposure to custodial risks; the platform does not currently offer public Proof of Reserves, cold reserve percentages, or external audit disclosures.

Insurance & Protection Funds

User funds in custody are covered by a large insurance policy held by custodial partners, and Bitvavo offers an internal “Account Guarantee” that may reimburse eligible users up to €100,000 in cases of unauthorized access.

There is no public program offering insured coverage or asset protection funds—security relies on infrastructure practices like SSL encryption and secure transaction channels rather than third-party insurance.

Incident History

Bitvavo has had no known hacks, but did experience technical outages and a brief data exposure incident, all resolved transparently, with no loss of assets or fines reported.

SimpleSwap has maintained a clean record—no documented security breaches, funds seizures, or regulatory enforcement actions appear in public sources, reflecting a history free from major incidents.

Risk Controls

The platform supports strong security controls including mandatory 2FA, anti-phishing codes, API key restrictions with granular permissions, but does not offer sub-accounts or address whitelisting.

The platform enforces strong security protocols including SSL encryption, optional two-factor authentication for added account safety, and compliance-driven KYC escalation in higher-risk cases; however, features like address whitelists, sub-accounts, granular API controls, or anti-phishing mechanisms are not prominently offered.

Transparency

Bitvavo promotes transparency through quarterly Proof of Reserves attestations and clear regulatory disclosures—though it does not publish public wallet addresses, detailed monthly reports, or formal SLAs.

SimpleSwap does not provide regular reporting like monthly reports or SLAs, nor does it maintain public wallet addresses; its transparency relies on its non-custodial structure and clear service terms rather than open reserve disclosures or performance metrics.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit euros via SEPA bank transfers, local options like iDEAL or Bancontact, as well as card payments and PayPal; SEPA and iDEAL support high maximums with no fees and settle in 1–2 business days, while PayPal and card top-ups are instant but carry percentage-based charges.

SimpleSwap supports fiat deposits exclusively through its partner Mercuryo, typically via Visa or Mastercard, including virtual, debit, and credit cards, zero stated minimums or maximums, and instant payment processing, though processing limits are influenced by third-party policies.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Full identification is mandatory to use the platform—there is no basic or limited mode; until you complete KYC (uploading ID and a short selfie video), deposits, trades, and withdrawals are blocked, while enhanced limits and quicker large transfers may require further compliance documentation.

SimpleSwap enables anonymous crypto-to-crypto swaps without KYC, but using fiat services or large transactions may trigger partner-enforced identity verification (e.g., basic KYC via Mercuryo) depending on risk assessments, without predefined tiers disclosed.

Withdrawals

Daily withdrawal capacity is capped (around €25,000 combined fiat and crypto) unless you provide source-of-funds documents; crypto withdrawals use only one approved network per asset—typically the native chain (e.g., ERC-20 for Ethereum)—and are processed as blockchain confirmations allow.

Since SimpleSwap is non-custodial, withdrawals simply reflect on-chain transfers to your wallet, with no platform-imposed limits; completion typically takes between several minutes up to an hour depending on network load and chosen blockchain.

Customer Support

You can reach support via email and access a comprehensive Help Center for documentation; while there’s no guaranteed 24/7 live chat, response times are reasonable and often backed up with detailed FAQ articles covering common scenarios.

SimpleSwap offers 24/7 live chat and email support with generally fast response times, backed by a detailed FAQ and blog guides that serve as a robust self-help resource.

Languages & Localization

The interface is fully localized in multiple languages including English, displayed in euros by default, and aligned with EU/EEA regulations to ensure local compliance and intuitiveness for European users.

The platform is available in around 10 languages on the website (with app support in 6), displays pricing and rates in common fiat like EUR or USD based on your region, while service availability is tailored to local regulatory environments.

App Quality & Stability

Bitvavo’s mobile and web apps are known for smooth stability with minimal crashes, and they receive regular updates to improve performance and roll out pro features, maintaining a solid user experience across devices.

SimpleSwap’s mobile app is designed for smooth, user-friendly crypto swaps and applies the same core functionalities as the web platform; while precise crash rates aren’t published, user feedback reports high stability and ongoing updates to expand asset availability and app performance.

Experience, Performance & Ecosystem

UX/UI

Bitvavo offers a user-friendly “Lite” mode for beginners and a powerful “Pro” interface tailored for advanced users, featuring resizable dashboards, keyboard shortcuts, and integrated TradingView charts—making adoption smooth whether you’re new or experienced.

SimpleSwap’s interface shines with its minimalist design—there’s no “Lite” or “Pro” toggle, but the intuitive layout makes the learning curve nearly nonexistent, allowing users of all levels to initiate swaps quickly and effortlessly on both desktop and mobile.

Performance

Bitvavo Pro is optimized with faster chart interactions and order execution, scaling well even during high-volatility spikes; while onboarding may slow slightly during bull markets, the platform remains reliable under load.

The platform generally executes instant swaps with low latency by sourcing multiple liquidity providers; while it doesn’t face order system overloads, swaps may take slightly longer during high blockchain congestion—there’s no bulk KYC process since accounts aren’t required.

Education

Bitvavo Learn delivers structured, multilingual educational modules—from beginner to intermediate—covering crypto fundamentals and trading concepts, although there are currently no live simulators or Spanish-specific demo environments.

SimpleSwap offers robust educational support via its blog, guides, and FAQs—but lacks demo or simulator tools; however, it caters to Spanish speakers with translated articles and interface options for enhanced accessibility.

Community

Bitvavo maintains an active help center and a referral program that rewards users for inviting others, but does not run its own public forums, Discord, or Telegram community channels.

Community engagement thrives through its ambassador and affiliate programs, offering users access to private Telegram groups, content support, and cashback incentives—though public forums or Discord channels aren’t prominently advertised.

Integrations

The platform integrates seamlessly with TradingView for chart-based trading and offers REST/WebSocket APIs for developers—supporting external bots and connection to third-party tax or accounting tools.

SimpleSwap doesn’t embed TradingView charts or offer native bot support, but it does provide a transparent API and widget for smooth integration with external tools and developer workflows; no built-in tax or accounting tools are included.

Who Each One Is Best For

Bitvavo Lite is ideal for casual and new crypto users, while Bitvavo Pro is built for active or professional traders needing advanced analysis and execution tools—giving each group the right balance of simplicity or sophistication.

SimpleSwap is ideal for both newcomers and seasoned crypto users who value instant, no-account swaps with strong privacy and multi-language support—especially useful when speed, simplicity, and broad coin access matter more than advanced trading tools.