Blockchain.Com vs Bigone: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Blockchain.Com and Bigone This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Blockchain.Com

Bigone

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

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Blockchain.Com is ideal if:

Fast & liquid trading for individuals — Built for retail users seeking a slick, high-speed exchange with deep real-time order books and ultra-responsive execution.
Seamless wallet-to-exchange flow — Perfect if you want the flexibility of effortlessly shifting funds between a secure non-custodial wallet and your trading account.
Straightforward tools, not overload — Ideal if you prefer a clean trading experience: just enough assets and order types, enhanced with customizable charts without overwhelming complexity.

Bigone is ideal if:

Strong security foundations — BigONE deploys cold wallet reserves, multi-signature storage, and enforced two-factor authentication, making it a solid pick if asset protection is your priority.
Flexible services ecosystem — Offers margin and futures trading, copy trading, staking, lending, and liquidity mining—all within a single platform, ideal for users who want diverse earning and trading options.
Beginner-friendly features — With demo accounts, low minimum deposits, an intuitive interface, and mobile access, it provides a gentle entry point for new traders keen to learn hands-on.

Blockchain.Com isn’t ideal if:

If you need broad crypto access — Not suited for you if you’re after an extensive altcoin lineup, as its asset selection is relatively limited.
If you want round-the-clock live support — Might frustrate you if you rely on phone or email help, because support options are primarily online and can lack responsiveness.
If direct fiat withdrawals are essential — Not ideal if you're aiming to withdraw fiat to a card or e-wallet, as such options are restricted or unavailable.

Bigone isn’t ideal if:

Not fully regulated transparency — The exchange doesn’t clearly disclose its regulation structure or provide detailed company background, which could raise trust concerns for users seeking fully licensed platforms.
Fiat limitations affect access — Lacks direct fiat deposit support in many regions and doesn’t allow bank/card funding in most cases, making it inconvenient for users who prefer traditional payment methods.
Security breach history — Recently suffered a significant hack targeting its hot wallet, temporarily halting trading and deposit services—which may deter those prioritizing operational resilience.

Fees & Total Costs

Spot Maker/Take

Blockchain.com applies a tiered maker-taker model for spot trading; maker fees decrease from around 0.40% down to 0% and taker fees from approximately 0.45% down to 0.06%, depending on your 30-day trading volume—there are no explicit discounts tied to holding a native token.

BigONE charges a flat 0.2 % for both maker and taker orders on spot trading, and applies discounts through its tiered VIP system—higher levels (Bronze to Challenger) qualify for lower maker/taker fees based on privilege points earned via volume, referrals, or holdings, with fees notably reduced at top tiers

Futures/Derivatives

Blockchain.com offers margin trading (not full perpetual futures) with a recurring margin fee of around 0.02% every 4 hours, applied alongside the usual maker/taker structure when applicable.

For perpetual futures contracts, BigONE charges 0.02 % maker and 0.06 % taker fees, with funding rate payments exchanged between long and short positions at regular intervals and no additional platform fee for funding itself

Average Spreads on Liquid Pairs

While the platform doesn’t publish exact spread figures, liquid pairs like BTC/USDT and ETH/USDT generally trade at tightly competitive spreads comparable to other major retail exchanges, especially during normal market conditions.

While BigONE-specific spread data is scarce, the exchange’s BTC/USDT and ETH/USDT pairs are generally expected to align with tight spreads seen across highly liquid platforms—typically well below 0.1 % for such major pairs

Fiat Deposits & Withdrawals

You can deposit fiat via methods like ACH, SEPA, wire transfers, or faster local systems—with deposits typically free or carrying a small fixed fee, and funds arriving in 1–5 business days depending on the method; withdrawals to bank via ACH/SEPA are usually free or low-fee, while wire transfers may carry a modest flat charge and take a few business days.

methods, fees, timings

On-chain Withdrawals

Deposit to the exchange is free aside from network fees, and withdrawals incur a processing fee plus the variable on-chain network fee, which is displayed before you confirm; the network component is dynamic per blockchain (e.g., BTC, ETH, TRX).

fixed vs dynamic fees (BTC, ETH, TRX, etc.)

Hidden Costs

Some indirect costs include holding-period delays for card or ACH purchases, currency conversion margins if your currency differs from supported ones, and fees or delays tied to express KYC or expedited verification.

Implicit costs can include exchange rate conversion within OTC trades, inactivity charges (none publicly indicated), expedited KYC processes (not clearly associated with extra cost), or fallback spreads embedded in peer-to-peer OTC fiat conversions—so while not labeled as fees, these can quietly affect overall costs.

Real-World Cost Example: “€500 BTC

You’d pay a maker/taker trading fee on the €500 trade (depending on order type and volume tier), plus the spread embedded in the rate, and if you then withdraw on-chain, you’d also pay the dynamic network fee and the small processing charge before the BTC reaches your wallet.

Suppose you convert €500 via OTC into USDT or BTC (with a typical provider fee of ~2 %), then place a spot trade paying ~0.2 % spot fee and accept a spread of ~0.05 %; if you then withdraw BTC on-chain (0.0005 BTC fee), your total cost would roughly include

Crypto Offering & Trading Features

Number of Coins & Pairs

The platform offers 26–30 cryptocurrencies and 50–80+ trading pairs overall, with the top 20 pairs dominated by major markets like BTC/USDT, ETH/USDT, and top altcoin combinations.

BigONE supports over 500 cryptocurrencies across more than 170 trading pairs, with its top-20 by volume typically including heavyweights like BTC/USDT, ETH/USDT, XRP/USDT, and SOL/USDT.

Product Range

Supports spot trading, selective margin (up to 5× on certain USD/USDT pairs), and lending/borrowing via institutional OTC, but does not offer perpetuals, options, crypto ETFs, staking/earn, or copy-trading and advanced automation natively.

You’ll find a broad suite of offerings—spot, margin trading (up to 10×), perpetual futures (up to 100× leverage), structured products (like dual investment), lending, staking, liquidity-mining, copy-trading, grid-bots, and DCA-style automated tools.

Liquidity

While exact figures aren’t published, BTC and ETH pairs enjoy robust liquidity, with substantial 24-hour trading volumes and deep order books in core markets.

The 24-hour trading volume is in the high hundreds of millions of dollars, and for key pairs like BTC and ETH, order book depth is robust enough to ensure smooth execution on sizable trades.

Tools

Offers standard limit and stop orders, but lacks OCO functionality; provides live price charts, basic alerts, and supports both REST API and WebSocket access, though it does not embed a native TradingView charting interface.

BigONE supports a full range of order types—including limit, stop, TP/SL, OCO, post-only and reduce-only—along with trading alerts, advanced charting (TradingView integration), and both REST API and WebSocket access for automating or building strategies.

Geographic Restrictions by Product

Margin trading is blocked in several jurisdictions, including the US, Canada, Japan, Germany, the Netherlands, Italy, and sanctioned nations, while spot services remain available more broadly.

Some advanced products—especially derivatives—are not accessible in restricted regions such as the United States and China, limiting access based on user location.

Innovation

The platform lacks features like launchpads or pools. It also does not offer flexible vs. locked earn options, limiting its appeal for users looking for innovative passive-income tools.

The platform includes innovative features like flexible versus fixed staking options, launchpad/launchpool alternatives, and other evolving income opportunities to help users engage with new projects or yield mechanisms.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Blockchain.com originated in 2011 in the UK and is now structured under entities including Blockchain (LT), UAB (Lithuania) and other legal arms in Ireland and the BVI, with its main headquarters in Luxembourg.

BigONE is operated by One Trading Limited, founded in 2017 and registered in Seychelles; it also operates under the regulated entity BigONE Eurasia based in Astana International Financial Centre (AIFC), which is governed by the Astana Financial Services Authority.

Licenses/Registration

It operates under Lithuanian corporate registration, and in the UK it acts through a regulated partner for financial promotions—no publicly highlighted MiCA or EU-wide license is cited.

The AIFC-based segment of BigONE holds licenses for operating as an investment exchange, clearing house, trading facility, and custodian—indicating formal oversight in that jurisdiction, though global licensing appears limited.

Custody

Custody is centralized (Blockchain holds assets); there’s no visible Proof-of-Reserves report or cold storage ratio publicly declared via their site.

BigONE maintains a mixed custody model with segregated cold and hot wallets, employs multi-signature safeguards, and claims 100 % asset reserves with a mechanism enabling users to track reserves—though external audit or formal Proof of Reserves verification remains unpublished.

Insurance & Protection Funds

There’s no explicit mention of insurance policies or protected fund schemes designed for user asset safety listed on the platform.

The platform holds an internal insurance reserve pool which it drew upon to fully compensate users after a security breach, acting as a form of self-insured protection.

Incident History

The platform has not publicized hacks, service suspensions, or regulatory fines, suggesting a relatively clean public incident record to date.

In July 2025, BigONE endured a supply-chain attack targeting its hot wallet, resulting in a $27 million loss—private keys remained intact, the threat was contained, and full user compensation was made from internal reserves.

Risk Controls

Security features include user-enabled 2FA, support for whitelisting withdrawal addresses, anti-phishing alerts, plus REST and WebSocket API access, though fine-grained sub-account roles aren’t promoted.

Security measures include mandatory two-factor authentication, real-time wallet monitoring, cold-hot wallet separation with multi-signature use, encrypted key management, and a public bug bounty program to surface vulnerabilities.

Transparency

There are no publicly available regular solvency reports, on-chain wallet data, or service-level commitments for transparency, at least not in an openly accessible format.

While BigONE communicates openly during incidents and allows reserve tracking, it currently does not publish regular reports, maintain a public wallet address, or offer formal service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit fiat via bank wire, ACH, SEPA, or card payments, with typical minimums and maximums set per method (e.g. cards around €5, wires higher), and processing times ranging from instant up to several business days, depending on the method and region.

BigONE doesn’t support traditional fiat deposits directly through bank transfer, card, or e-wallets; instead, users rely on its OTC desk, where they can use channels like Alipay or WeChat Pay to convert fiat to crypto for trading. No official minimums or maximums are advertised, and timings depend on third-party provider processing.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Verification follows tiered access—unverified users have limited functionality, while Full Access requires identity verification, unlocking higher transaction limits and broader features; exact thresholds depend on your country and payment methods.

BigONE features two identity verification tiers

Withdrawals

Withdrawal limits are roughly $100,000 daily, with individual transaction caps by method (e.g. cards ~$1,200, ACH/wire $25,000), and withdrawals process in hours to a few days; crypto withdrawals are supported over common networks like ERC-20, TRC-20, and options depend on token.

limits, speeds & networks

Customer Support

Support is available 24/7 via ticket and email, there’s no phone line; response times vary (sometimes slow), and there’s an extensive knowledge base and FAQ for self-help.

The exchange offers 24/7 multilingual assistance via live chat and ticketing/email, though it lacks a direct call center; users can also consult an extensive FAQ and support library through the help center for self-service.

Languages & Localization

Blockchain.com supports multiple interface languages, including Spanish, and automatically displays balances and fees in your local fiat currency when possible; regulatory coverage adapts per country, using local entity registrations or partner arrangements where applicable.

BigONE’s interface supports over a dozen languages, including English, and displays trading figures in widely used currencies such as USD and EUR, but local regulatory nuances aren’t highlighted or tailored for specific jurisdictions.

App Quality & Stability

The mobile app is noted for being fast and stable with low crash rates, regularly updated; it supports multiple languages including Spanish, displays fees in relevant local currencies, and adapts some features based on your location.

The BigONE mobile app—available on iOS and Android—is reported to be stable and smooth, with fast loading times, no significant lags or crashes noted, frequent updates, and a responsive UI that supports real-time trading and charting.

Experience, Performance & Ecosystem

UX/UI

The interface is clean and intuitive, with a consistent layout that’s easy to navigate for new users—but there’s no explicit “Lite” or “Pro” toggle; advanced settings emerge as you explore deeper into the trading view, offering a seamless learning curve rather than separate modes.

BigONE delivers a clean and intuitive interface that’s approachable for newcomers yet robust for advanced users; mobile and web platforms provide streamlined default views for quick trades and a more advanced layout (pro-style) for detailed charting and order control.

Performance

Order execution is generally swift and reliable, though during high-volatility spikes the platform can experience minor latency; KYC verification speeds have notably improved with recent integrations, limiting wait times even when demand surges.

Order execution is generally fast and consistent, with minimal delays under normal conditions; even during high-volatility spikes, the system scales reliably, and KYC processing experience remains responsive without long queue delays—even in peak bull markets.

Education

Blockchain.com offers a robust free Learning Portal filled with beginner-friendly guides, explainer videos, podcasts, and deep dives—you can absorb knowledge at your own pace directly from the platform, although dedicated simulators or demo accounts aren’t currently part of the suite.

The platform offers educational resources like a learning center and trading guides, though a full demo or simulator isn’t currently available; Spanish content is moderate—translated basic materials exist but in-depth tutorials are primarily in English.

Community

The exchange supports an official referral program—recently rewarding users with token-based bonuses under defined conditions—and encourages participation through social channels, but there’s no dedicated Blockchain.com Discord or forum hosted by the platform.

BigONE nurtures an active community with official channels on Telegram and Discord, maintains a robust referral rewards program offering fee discounts, and engages users through social updates rather than formal forums.

Integrations

The platform includes integrated TradingView charts for in-platform technical analysis and provides API and WebSocket access for connecting external tools, although automated bots, tax-tracking suites, or accounting integrations are not formally embedded.

There’s a built-in TradingView terminal for advanced technical analysis, supports integration with external trading bots via API, though it doesn’t offer native tax or accounting tools; users typically export data for external bookkeeping.

Who Each One Is Best For

Blockchain.com works best for users who value a streamlined, educational experience, combined with solid trading tools and direct learning resources—but it may be less suitable for traders seeking ultra-custom interfaces or multi-tool automation.

This platform suits a wide range—from beginner users who value simplicity and educational support to intermediate traders who want tools like grid bots and copy-trading, but power users seeking full tax or accounting automation may need complementary tools.