Blockchain.Com vs Bitso: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Blockchain.Com and Bitso This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Blockchain.Com

Bitso

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

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Blockchain.Com is ideal if:

Fast & liquid trading for individuals — Built for retail users seeking a slick, high-speed exchange with deep real-time order books and ultra-responsive execution.
Seamless wallet-to-exchange flow — Perfect if you want the flexibility of effortlessly shifting funds between a secure non-custodial wallet and your trading account.
Straightforward tools, not overload — Ideal if you prefer a clean trading experience: just enough assets and order types, enhanced with customizable charts without overwhelming complexity.

Bitso is ideal if:

Latin America–centric users: Tailored for users in Mexico, Brazil, Argentina, and Colombia with local currencies, payments, and regulatory coverage, offering a seamless regional crypto experience.
Beginners who value simplicity: Its intuitive interface and easy onboarding make it a solid entry point for anyone new to crypto trading.
Crypto holders seeking flexible future options: Features like Bitso+ (earnings on your holdings with no lock-ups) and a growing suite of tools make long-term crypto use more rewarding.

Blockchain.Com isn’t ideal if:

If you need broad crypto access — Not suited for you if you’re after an extensive altcoin lineup, as its asset selection is relatively limited.
If you want round-the-clock live support — Might frustrate you if you rely on phone or email help, because support options are primarily online and can lack responsiveness.
If direct fiat withdrawals are essential — Not ideal if you're aiming to withdraw fiat to a card or e-wallet, as such options are restricted or unavailable.

Bitso isn’t ideal if:

…you live outside Latin America: Access and services are focused mainly on countries like Mexico, Argentina, Brazil, and Colombia, limiting availability elsewhere.
…you need a wide range of cryptocurrencies: Bitso’s portfolio is effective for mainstream assets, but lacks the extensive variety offered by larger global exchanges.
…you value fast, hands-on support: Customer service primarily relies on tickets and digital channels, which can result in slower response times when urgent help is needed.

Fees & Total Costs

Spot Maker/Take

Blockchain.com applies a tiered maker-taker model for spot trading; maker fees decrease from around 0.40% down to 0% and taker fees from approximately 0.45% down to 0.06%, depending on your 30-day trading volume—there are no explicit discounts tied to holding a native token.

Bitso applies a tiered maker–taker structure where fees decrease as your 30-day trading volume increases; for instance, in the USD (USDC) market, maker rates range from ~0.25% at low volumes to ~0.04% at the highest tiers, with taker rates starting around 0.30% and dropping to about 0.05%—there’s no native token discount program.

Futures/Derivatives

Blockchain.com offers margin trading (not full perpetual futures) with a recurring margin fee of around 0.02% every 4 hours, applied alongside the usual maker/taker structure when applicable.

maker/taker and funding

Average Spreads on Liquid Pairs

While the platform doesn’t publish exact spread figures, liquid pairs like BTC/USDT and ETH/USDT generally trade at tightly competitive spreads comparable to other major retail exchanges, especially during normal market conditions.

While Bitso doesn’t publish exact spread figures, available data and reviews suggest it maintains competitive spreads on major, liquid pairs, though not necessarily as tight as ultra-high-volume global platforms.

Fiat Deposits & Withdrawals

You can deposit fiat via methods like ACH, SEPA, wire transfers, or faster local systems—with deposits typically free or carrying a small fixed fee, and funds arriving in 1–5 business days depending on the method; withdrawals to bank via ACH/SEPA are usually free or low-fee, while wire transfers may carry a modest flat charge and take a few business days.

methods, fees, timings

On-chain Withdrawals

Deposit to the exchange is free aside from network fees, and withdrawals incur a processing fee plus the variable on-chain network fee, which is displayed before you confirm; the network component is dynamic per blockchain (e.g., BTC, ETH, TRX).

fixed vs dynamic fees per network (BTC, ETH, TRX, etc.)

Hidden Costs

Some indirect costs include holding-period delays for card or ACH purchases, currency conversion margins if your currency differs from supported ones, and fees or delays tied to express KYC or expedited verification.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

You’d pay a maker/taker trading fee on the €500 trade (depending on order type and volume tier), plus the spread embedded in the rate, and if you then withdraw on-chain, you’d also pay the dynamic network fee and the small processing charge before the BTC reaches your wallet.

“Buying €500 in BTC” (fee + spread + withdrawal)

Crypto Offering & Trading Features

Number of Coins & Pairs

The platform offers 26–30 cryptocurrencies and 50–80+ trading pairs overall, with the top 20 pairs dominated by major markets like BTC/USDT, ETH/USDT, and top altcoin combinations.

Bitso offers around 100 trading pairs and supports roughly 55–100 cryptocurrencies, with top-volume instruments like BTC, ETH, XRP, SOL, and USDC featuring prominently among the top 20 by liquidity.

Product Range

Supports spot trading, selective margin (up to 5× on certain USD/USDT pairs), and lending/borrowing via institutional OTC, but does not offer perpetuals, options, crypto ETFs, staking/earn, or copy-trading and advanced automation natively.

Bitso provides spot trading plus a flexible staking/earn product (Bitso Earn) and fiat-crypto remittances (via Bitso Shift), but it does not offer margin, derivatives (futures/options), ETFs, lending, copy trading, grid bots, or automated DCA strategies.

Liquidity

While exact figures aren’t published, BTC and ETH pairs enjoy robust liquidity, with substantial 24-hour trading volumes and deep order books in core markets.

Daily volumes for major pairs like BTC/USDT and ETH/USDT run into the tens of millions USD, offering sound liquidity and stable order-book depth, though not as deep as global mega-exchanges.

Tools

Offers standard limit and stop orders, but lacks OCO functionality; provides live price charts, basic alerts, and supports both REST API and WebSocket access, though it does not embed a native TradingView charting interface.

Bitso supports market, limit, stop-loss, and stop-limit orders, integrates with TradingView for advanced charting, offers price alerts, and provides robust API/WebSocket access through its Bitso Alpha platform.

Geographic Restrictions by Product

Margin trading is blocked in several jurisdictions, including the US, Canada, Japan, Germany, the Netherlands, Italy, and sanctioned nations, while spot services remain available more broadly.

Certain advanced features like staking and fiat on-ramps are limited to Latin American residents; derivatives and margin aren’t offered at all, and access is restricted outside these primary markets.

Innovation

The platform lacks features like launchpads or pools. It also does not offer flexible vs. locked earn options, limiting its appeal for users looking for innovative passive-income tools.

Bitso excels with its flexible-earn staking (withdraw anytime, weekly rewards) and has broadened coverage into emerging DeFi space by adding new tokens like HYPE, though it doesn’t currently run launchpads or locked-pool offerings.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Blockchain.com originated in 2011 in the UK and is now structured under entities including Blockchain (LT), UAB (Lithuania) and other legal arms in Ireland and the BVI, with its main headquarters in Luxembourg.

Bitso operates under the legal entity Badger Technology Company Ltd, incorporated in Gibraltar, with operations stretching across Latin America since its launch in 2014 out of Mexico City.

Licenses/Registration

It operates under Lithuanian corporate registration, and in the UK it acts through a regulated partner for financial promotions—no publicly highlighted MiCA or EU-wide license is cited.

The platform holds a pioneering DLT license from the Gibraltar Financial Services Commission and operates in Mexico under the local Fintech law as an authorized payment institution (IFPE).

Custody

Custody is centralized (Blockchain holds assets); there’s no visible Proof-of-Reserves report or cold storage ratio publicly declared via their site.

Bitso uses its own custody infrastructure, reinforced with multi-signature controls and disaster recovery via CoinCover, and offers transparency through real-time security metrics via its Trust Center.

Insurance & Protection Funds

There’s no explicit mention of insurance policies or protected fund schemes designed for user asset safety listed on the platform.

Bitso has complemented its digital-asset protection by partnering with CoinCover to provide additional risk mitigation and recovery mechanisms for user funds.

Incident History

The platform has not publicized hacks, service suspensions, or regulatory fines, suggesting a relatively clean public incident record to date.

To date, Bitso has not experienced any known hacks or security breaches, and it has a track record of uninterrupted service without suspensions or major compliance penalties.

Risk Controls

Security features include user-enabled 2FA, support for whitelisting withdrawal addresses, anti-phishing alerts, plus REST and WebSocket API access, though fine-grained sub-account roles aren’t promoted.

The platform enforces robust risk safeguards including two-factor authentication (2FA), phishing prevention, transaction whitelists, and granular API permissions for institutional users.

Transparency

There are no publicly available regular solvency reports, on-chain wallet data, or service-level commitments for transparency, at least not in an openly accessible format.

In the interest of openness, Bitso shares live security and compliance metrics in its Trust Center, though it does not produce regular reserve or transparency reports or public wallets.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit fiat via bank wire, ACH, SEPA, or card payments, with typical minimums and maximums set per method (e.g. cards around €5, wires higher), and processing times ranging from instant up to several business days, depending on the method and region.

Bitso accepts fiat deposits via local bank transfers (e.g., SPEI in Mexico, Pix in Brazil), digital dollars through Payoneer, and in some markets, card deposits; minimum and maximum deposit amounts vary based on local regulations and bank systems, and transfer times generally align with domestic banking hours.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Verification follows tiered access—unverified users have limited functionality, while Full Access requires identity verification, unlocking higher transaction limits and broader features; exact thresholds depend on your country and payment methods.

There are typically three KYC tiers

Withdrawals

Withdrawal limits are roughly $100,000 daily, with individual transaction caps by method (e.g. cards ~$1,200, ACH/wire $25,000), and withdrawals process in hours to a few days; crypto withdrawals are supported over common networks like ERC-20, TRC-20, and options depend on token.

Limits, Timing & Networks

Customer Support

Support is available 24/7 via ticket and email, there’s no phone line; response times vary (sometimes slow), and there’s an extensive knowledge base and FAQ for self-help.

Bitso provides support through live chat and an extensive Help Center ticket system, with response times typically within 24–48 hours and a rich knowledge base to guide users.

Languages & Localization

Blockchain.com supports multiple interface languages, including Spanish, and automatically displays balances and fees in your local fiat currency when possible; regulatory coverage adapts per country, using local entity registrations or partner arrangements where applicable.

The platform operates natively in English, Spanish, and Portuguese, displays fees in relevant local currencies, and tailors its services to comply with regional legal and regulatory frameworks.

App Quality & Stability

The mobile app is noted for being fast and stable with low crash rates, regularly updated; it supports multiple languages including Spanish, displays fees in relevant local currencies, and adapts some features based on your location.

Bitso’s mobile app (available for iOS and Android) mirrors the web platform in functionality and offers a smooth trading experience with strong user reviews, suggesting stability and regular updates.

Experience, Performance & Ecosystem

UX/UI

The interface is clean and intuitive, with a consistent layout that’s easy to navigate for new users—but there’s no explicit “Lite” or “Pro” toggle; advanced settings emerge as you explore deeper into the trading view, offering a seamless learning curve rather than separate modes.

Bitso caters to different skill levels by offering a stripped-down classic mode for newcomers and the more advanced Alpha Pro interface for serious traders—both seamlessly blend intuitive design with enhanced charting and order tools, making the learning curve manageable yet scalable.

Performance

Order execution is generally swift and reliable, though during high-volatility spikes the platform can experience minor latency; KYC verification speeds have notably improved with recent integrations, limiting wait times even when demand surges.

Bitso’s Alpha Pro is optimized for fast trade execution and generally maintains uptime even during busy periods; however, during bull markets, KYC queues can lengthen, occasionally delaying full access for new users.

Education

Blockchain.com offers a robust free Learning Portal filled with beginner-friendly guides, explainer videos, podcasts, and deep dives—you can absorb knowledge at your own pace directly from the platform, although dedicated simulators or demo accounts aren’t currently part of the suite.

Although Bitso doesn’t offer a trading simulator or demo, it does provide educational content—including guides and insights—in Spanish across its blog and Help Center, making it accessible for Spanish-speaking users seeking self-guided learning.

Community

The exchange supports an official referral program—recently rewarding users with token-based bonuses under defined conditions—and encourages participation through social channels, but there’s no dedicated Blockchain.com Discord or forum hosted by the platform.

Bitso fosters community engagement through active channels like official Telegram groups and a referral program, though it doesn’t operate a public forum or Discord server specifically for user discussions.

Integrations

The platform includes integrated TradingView charts for in-platform technical analysis and provides API and WebSocket access for connecting external tools, although automated bots, tax-tracking suites, or accounting integrations are not formally embedded.

Bitso integrates directly with TradingView, enabling charting and analysis of its full spot-pair range; it also supports external integration via its robust API, though it lacks built-in tax tools or direct accounting integrations.

Who Each One Is Best For

Blockchain.com works best for users who value a streamlined, educational experience, combined with solid trading tools and direct learning resources—but it may be less suitable for traders seeking ultra-custom interfaces or multi-tool automation.

Bitso offers an ideal blend of simplicity and capability for Latin American users—from beginners enjoying the clean interface to intermediate traders accessing Alpha Pro—making it less suited for algorithmic traders, simulator users, or those needing integrated financial tooling.