Capital.com vs Bitbns: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Capital.com and Bitbns This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 5, 2025

Capital.com

Bitbns

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Capital.com is ideal if:

For tech-savvy learners – Its intuitive, AI-powered platform and rich educational resources make it a great fit if you rely on smart tools to refine your trading strategy.
For traders across devices – With both proprietary web/mobile platforms and MetaTrader 4 support, it's ideal if you value flexibility in how and where you trade.
For internationally regulated users – Strong oversight from trusted authorities (FCA, CySEC, ASIC, and others) ensures you benefit from high-tier security and compliance.

Bitbns is ideal if:

Best for exploring diverse altcoins — If you're looking to access both mainstream and niche cryptocurrencies with ease, Bitbns offers a standout range that supports broad portfolio experimentation.
Great for building passive income — Offers features like staking, crypto-backed loans, and systematic purchasing plans for growing your holdings over time without day-to-day trading.
Ideal for beginners in accessible markets — Its intuitive interface, learning materials, and support across multiple fiat channels make Bitbns particularly beginner-friendly—especially in Asia.

Capital.com isn’t ideal if:

If you want direct ownership – It only offers CFD-based exposure, which means you don’t acquire the actual underlying assets.
If you need a wide variety of account types – Options beyond demo, retail, or professional are limited compared to some competitors.
If you're looking for copy trading or social features – It doesn’t support social trading or copy-trading capabilities.

Bitbns isn’t ideal if:

If you require fast, reliable withdrawals — Users have reported cases of prolonged pending withdrawals or frozen funds, raising concerns around liquidity and operational consistency.
If you prioritize strong international regulation — Regulatory clarity and oversight are limited outside of India, which could be a red flag for risk-conscious, globally-based users.
If you need responsive customer support — Multiple users, especially abroad, mention delays or difficulty in getting support, particularly for account issues or fund access.

Fees & Total Costs

Spot Maker/Take

Capital.com does not use classic maker/taker fees for spot trading; instead, all trading costs are embedded in the dynamic spread, and there is no tiered volume-based discount or native token benefit.

Makers and takers both start at around 0.25%, but you can unlock lower rates—down to approximately 0.03%—if you reach high monthly trading volumes and hold enough BNS tokens while using the “Pay with BNS” option.

Futures/Derivatives

Capital.com offers CFDs on derivatives rather than crypto futures, so there are no separate maker/taker or funding fees—rather, overnight financing charges apply depending on position leverage and duration.

Bitbns currently offers an introductory futures fee of 0.1% for both makers and takers, but there’s limited transparency on ongoing funding rates or dynamic adjustments for hedging, so derivatives cost structure may evolve.

Average Spreads on Liquid Pairs

While exact numbers shift with market conditions, spreads on major crypto CFDs tend to be competitive and relatively tight during normal liquidity, reflecting a cost structure built into the quoted prices.

While Bitbns doesn’t publish exact spread percentages, markets like BTC/USDT and ETH/USDT—given sufficient liquidity—are expected to have spreads comparable to global averages, often hovering within a hundredth to a few tenths of a percent.

Fiat Deposits & Withdrawals

You can deposit via credit/debit cards, bank transfers, or e-wallets with no deposit fees; card or digital payments are typically instant, while bank transfers may take a few days. Withdrawals are also free but processing can take up to five business days depending on the method.

You can deposit and withdraw INR via bank transfers (NEFT/IMPS), UPI, or P2P—with deposits typically free and withdrawals mostly quick—though some express options (like instant transfers) may carry small surcharges and slightly faster processing.

On-chain Withdrawals

Capital.com does not support direct on-chain crypto withdrawals, as it operates using CFDs—so there is no blockchain withdrawal fee to consider because you can’t withdraw crypto into an external wallet.

Withdrawal fees depend on the specific asset and blockchain; for example, BTC withdrawals cost around 0.0005 BTC, while others like ETH or TRX have their own fixed rates—generally lower than industry norms, with no dynamic gas-based markups.

Hidden Costs

Hidden costs may include a currency conversion fee when trading in a currency different from your account base (around 0.7%), and an inactivity fee charged monthly after a year of dormancy; there are no express KYC fees.

Bitbns avoids most sneaky charges—there’s no inactivity fee, minimal conversion impacts, and instant KYC services may be offered but don’t carry recurring fees—making the overall cost structure transparent.

Real-World Cost Example: “€500 BTC

If you buy €500 in BTC (via CFDs), your cost would include the embedded spread on entry, possible conversion if your base currency differs, and if you withdraw funds later via bank transfer, you’ll incur no Capital.com fee—only standard bank or intermediary charges may apply.

If you spent €500 to buy BTC, your cost would include the spot fee (roughly 0.25%), a small bid-ask spread, and possibly a one-time withdrawal fee (for instance, 0.0005 BTC). The total cost remains modest while the fee structure stays predictable and evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Capital.com offers CFD trading on around 400 crypto assets, with the most traded pairs including prominent names like BTC/USD, ETH/USD, SOL/USD, XRP/USD, DOGE/USD, SHIB/USD, and others that typically rank among the top 20 by volume.

Bitbns currently lists around 483 cryptocurrencies and approximately 191 trading pairs; its top 20 by volume also emphasize high-liquidity tokens like BTC, ETH, BNB, XRP, and SOL, reflecting mainstream interest and active trading depth.

Product Range

The platform focuses on spot-style CFD trading with leverage and margin; it does not support perpetuals, options, crypto ETFs, staking, lending, copy trading, grid bots, or automated DCA features.

The platform supports spot and margin trading, offers systematic purchase tools like SIP and fixed deposits (Bitdroplet, Ascent), APIs for algorithmic strategies, and features like bracket orders, but doesn’t currently provide formal futures, options, ETFs, copy trading, DCA bots, or DeFi yield products.

Liquidity

While exact figures vary with market conditions, BTC and ETH CFDs usually benefit from strong liquidity and tight order-book depth, ensuring that positioning in these flagship pairs remains fluid and responsive to market moves.

Average 24-hour spot volume fluctuates around USD 1–2 million, with ETH/INR and BTC/INR among the most active pairs, while order book depth for these pairs remains modest compared to global giants—indicating sufficient retail liquidity but limited institutional-scale depth.

Tools

Traders get limit, stop and OCO-like functionality, plus smart price alerts, richly featured charting powered by a native TradingView integration, and a full REST & WebSocket API for deep automation and data access.

Bitbns supports limit, stop-limit, and advanced bracket (OCO-style) orders, offers real-time alerts and charting tools within its interface, and provides API access for external automation, though it does not include embedded TradingView or WebSocket charting out-of-the-box.

Geographic Restrictions by Product

Crypto CFD derivatives are broadly available, but notably not offered to UK retail clients, reflecting regulatory constraints that may apply depending on your residence.

While spot trading is broadly accessible, certain advanced features like margin or fixed-savings may be limited in specific regions due to regulatory constraints—especially for users outside India, though exact restrictions depend on local laws.

Innovation

The platform focuses on core CFD trading and charting infrastructure and does not currently provide features like launchpads, launchpools, or flexible vs blocked “earn” products.

Bitbns brings innovation through features like fixed-deposit products (Bitdroplet, Ascent) and systematic investment plans, but it doesn’t currently host a launchpad or launchpool for new tokens, nor does it differentiate between flexible and locked earn tiers.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Capital.com operates through several legal entities—most notably Capital Com SV Investments Ltd in Cyprus (head office in Limassol), with regional arms like Capital Com MENA Securities Trading LLC in the UAE—established around 2016 and headquartered across jurisdictions like Cyprus, the UK, Australia, the Bahamas, and UAE.

Bitbns operates under Buyhatke Internet Private Limited, legally incorporated around 2015 with its platform launched in December 2017, and it’s headquartered in Bengaluru, India—placing it firmly within Indian jurisdiction.

Licenses/Registration

The broker is regulated by top-tier authorities including CySEC (EU), FCA (UK), ASIC (Australia), SCB (Bahamas), and SCA (UAE); it complies with MiFID standards in the EU but is not classified as a VASP under current crypto-specific regulatory frameworks.

As of now, Bitbns does not appear to hold explicitly designated crypto-licenses like VASP or MiCA registration, and it operates under the evolving regulatory framework in India without formal licensing akin to European or global standards.

Custody

Client funds are held in segregated accounts with top-tier banks and not commingled with company assets, though there’s no public evidence of Proof of Reserves, audit reports, or specified cold-storage percentages specific to crypto holdings.

The exchange manages custody internally, employing a mix of hot and cold storage, but it does not publish any Proof-of-Reserves or independent audit data detailing cold-wallet holdings or reserve coverage, limiting external verification.

Insurance & Protection Funds

Retail clients in the EU receive coverage through Cyprus’ Investor Compensation Fund (up to a certain limit), and UK clients through FSCS; there is also mandatory negative balance protection for retail users, but there appears to be no standalone private insurance for custody.

There’s no public record of insurance policies or user-protection funds backing customer assets on Bitbns, suggesting assets rely on operational safeguards rather than dedicated financial buffers.

Incident History

There are no publicly reported major security breaches, trading suspensions, account freezes, or regulatory fines associated with the platform to date, indicating a clean historical safety record.

Bitbns has faced scrutiny for a cyber-incident in early 2022 that led to extended withdrawal freezes; this prompted a legal petition in India’s Delhi High Court seeking investigation into the handling of funds and transparency during that period.

Risk Controls

Security features include 2FA, internal fraud and anti-phishing safeguards, and supported tools for risk management; however, there is no explicit mention of whitelisted addresses, sub-account structures, or highly granular API permission tiers.

The platform supports standard security features such as two-factor authentication, likely uses encryption for account safety, and offers API access, though details on whitelists, anti-phishing tools, sub-accounts, or granular API permissions remain unclear or limited in scope.

Transparency

The platform provides regulatory compliance transparency through standard policies, but does not offer monthly audit reports, public wallet listings, or formal service-level agreements (SLAs) as part of its disclosures.

Bitbns does not publish regular proof-of-reserves reports, wallet addresses, or SLA metrics publicly, and while it provides some training and documentation, its external transparency regarding audits, operational standards, or public asset reporting is minimal.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Capital.com lets you deposit via bank transfer, debit/credit cards, Apple Pay, Google Pay, PayPal, Neteller, Skrill, and regional services like iDEAL, Trustly, SPEI or Lean; minimums vary by method (typically $20 or equivalent), and funds via card or e-wallet tend to arrive instantly, whereas bank transfers may take a few business days.

Users can deposit Indian Rupees via UPI, NEFT, IMPS, or RTGS bank transfers, with a minimum deposit of around ₹100 and a high daily limit; processing times align with standard banking protocols (usually minutes to a few hours depending on the method and bank).

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

You must complete KYC before trading; basic verification covers deposits up to your initial funding, with advanced verification required for higher withdrawal amounts or accessing profits via bank transfer, but there’s no public tiered structure labeled “basic” vs “advanced” on their site.

A valid national ID (like PAN, Aadhaar, passport) and bank account linkage are required to complete full KYC; trading and fiat withdrawals aren’t possible without verification.

Withdrawals

Withdrawals must be made via the original deposit method up to that amount; profits require a verified bank account; minimums start around $20 or local equivalent, processing occurs within 24 hours (most within minutes), although it can take up to five business days depending on the provider.

Crypto withdrawals are generally unlimited per policy for cryptocurrencies, but INR withdrawals are capped (e.g., ₹25 lakh per day), and completion time varies by network congestion; supported fiat networks include Indian domestic banking rails only.

Customer Support

Capital.com offers 24/7 chat support and email response through a help centre with quick turnaround, backed by a robust knowledge base covering deposits, tools, trading, and troubleshooting.

Support is available 24/7 via a ticketing system (email-based), and users also benefit from FAQs and knowledge base; however, response speeds vary, with some user feedback highlighting slower resolution in complex cases.

Languages & Localization

The platform supports a wide array of languages including native-level Spanish, presents fees and pricing in local fiat formats like €, and is tailored and regulated per locale via regional subsidiaries.

The platform is fully localized for Indian users (INR-denominated, English- and Hindi-friendly), showing fiat amounts in INR by default; international regulations or multi-currency displays are not implemented.

App Quality & Stability

Their mobile app is regularly updated to enhance performance and tools, showing strong stability with minimal reported crashes—though no specific crash rate or version history is publicly shared.

Bitbns offers native Android and iOS apps alongside a web platform; user feedback notes a user-friendly experience but also occasional glitches, login issues, and withdrawal delays on the mobile app.

Experience, Performance & Ecosystem

UX/UI

The interface is friendly for beginners, with a clean layout and intuitive navigation, while offering advanced charting tools that feel like a “Pro” experience—there’s no separate mode labeled Lite or Pro, but the design scales nicely with your growing skill.

Bitbns delivers a clean, intuitive interface that’s gentle enough for newcomers but lacks a structured “Lite vs Pro” mode tier, instead favoring a unified experience where users gradually adapt to its functionality without mode switching.

Performance

The platform executes orders swiftly with minimal latency and holds up well even during volatile market conditions; account verification remains efficient without major backlogs, even when markets heat up.

Order execution feels responsive under normal market conditions, though some users note slower responsiveness or minor lag during high volatility or trading surges—especially when KYC backlogs spike during bull markets.

Education

Capital.com features a strong educational ecosystem, including a richly featured demo account, live webinars, glossaries, articles, and full Spanish-language content to guide both new and intermediate traders.

While Bitbns provides platform guidance, FAQs, and basic blog content, it doesn’t offer a dedicated crypto academy, trading simulator, demo account, or Spanish-language education materials—making self-directed learning a must.

Community

While it doesn’t host its own public forum or Discord, the platform encourages community via integrated social tools and offers a referral program that rewards users for inviting new traders.

The platform supports a growing user base through referral programs and occasional contests, but lacks an official Discord or actively maintained community forum—even though there are unofficial Telegram groups and social media presence.

Integrations

The integration with TradingView is seamless and empowers deep charting and automation, but there are no built-in tools for external bots, tax reports, or accounting features—those must be sourced externally.

Bitbns doesn’t embed TradingView charting or allow external bot connections; nor does it offer built-in tax tools or accounting integrations—leaving such needs to third-party solutions that users must integrate manually.

Who Each One Is Best For

This setup works best for traders who value polished interfaces with pro-level tools, rich educational support, and solid integrations—making it ideal for both curious beginners and performance-oriented intermediate users.

Bitbns suits Indian-based traders who value a straightforward interface, INR accessibility, and moderate-feature richness—but may feel restrictive for users seeking advanced UI flexibility, simulation, or integrated ecosystem tools.