Capital.com vs Cex.Io: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Capital.com and Cex.Io This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 3, 2025

Capital.com

Cex.Io

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

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Capital.com is ideal if:

For tech-savvy learners – Its intuitive, AI-powered platform and rich educational resources make it a great fit if you rely on smart tools to refine your trading strategy.
For traders across devices – With both proprietary web/mobile platforms and MetaTrader 4 support, it's ideal if you value flexibility in how and where you trade.
For internationally regulated users – Strong oversight from trusted authorities (FCA, CySEC, ASIC, and others) ensures you benefit from high-tier security and compliance.

Cex.Io is ideal if:

Great for beginners seeking simplicity: Offers intuitive fiat-to-crypto access and easy navigation, making first-time buying or selling smooth and straightforward.
Useful for users valuing regulatory compliance: Holds multiple licenses and registrations, which adds credibility and reassurance for those prioritizing security.
Suited to flexible and evolving needs: Includes features like staking, margin options, and mobile trading—helpful as your crypto journey grows.

Capital.com isn’t ideal if:

If you want direct ownership – It only offers CFD-based exposure, which means you don’t acquire the actual underlying assets.
If you need a wide variety of account types – Options beyond demo, retail, or professional are limited compared to some competitors.
If you're looking for copy trading or social features – It doesn’t support social trading or copy-trading capabilities.

Cex.Io isn’t ideal if:

Not suited for fee-sensitive traders: Deposit and withdrawal costs—especially from credit cards or SWIFT transfers—can be on the higher side.
Less ideal for altcoin hunters: Coin selection is solid for mainstream assets but may feel restrictive for those seeking niche or emerging tokens.
Not optimized for advanced traders: Lacks advanced order types and demo environments, and interface may feel cluttered during complex trading sessions.

Fees & Total Costs

Spot Maker/Take

Capital.com does not use classic maker/taker fees for spot trading; instead, all trading costs are embedded in the dynamic spread, and there is no tiered volume-based discount or native token benefit.

CEX.IO’s spot trading fees begin at 0.25% for taker orders and 0.15% for maker orders, and progressively decrease as your 30-day trading volume rises—reaching lower bands (like around 0.10%) at higher volumes, with no discounts tied to a native token.

Futures/Derivatives

Capital.com offers CFDs on derivatives rather than crypto futures, so there are no separate maker/taker or funding fees—rather, overnight financing charges apply depending on position leverage and duration.

CEX.IO separates its derivatives platform from spot trading and applies different fee structures, but publicly available information on specific maker, taker, or funding rates is limited (often requiring account access or direct inquiry for clarity).

Average Spreads on Liquid Pairs

While exact numbers shift with market conditions, spreads on major crypto CFDs tend to be competitive and relatively tight during normal liquidity, reflecting a cost structure built into the quoted prices.

Spreads for major pairs like BTC/USDT and ETH/USDT on CEX.IO are generally tight and in line with competitive market norms, helping ensure that trading costs remain low for highly liquid assets.

Fiat Deposits & Withdrawals

You can deposit via credit/debit cards, bank transfers, or e-wallets with no deposit fees; card or digital payments are typically instant, while bank transfers may take a few days. Withdrawals are also free but processing can take up to five business days depending on the method.

You can fund your account using various options—credit/debit cards, bank transfers (SEPA, SWIFT, ACH), digital wallets, and alternative services—with timing and fees varying by method and region, and listed transparently during transaction setup.

On-chain Withdrawals

Capital.com does not support direct on-chain crypto withdrawals, as it operates using CFDs—so there is no blockchain withdrawal fee to consider because you can’t withdraw crypto into an external wallet.

On-chain withdrawal fees differ depending on the blockchain (BTC, ETH, TRX, etc.) and are dynamically adjusted based on network conditions, rather than using a one-size-fits-all flat fee.

Hidden Costs

Hidden costs may include a currency conversion fee when trading in a currency different from your account base (around 0.7%), and an inactivity fee charged monthly after a year of dormancy; there are no express KYC fees.

Beyond trading and transfer fees, there may be extra charges lurking in currency conversion margins, inactivity fees, or expedited KYC processing—but these are typically disclosed at the relevant step, not built into everyday trading.

Real-World Cost Example: “€500 BTC

If you buy €500 in BTC (via CFDs), your cost would include the embedded spread on entry, possible conversion if your base currency differs, and if you withdraw funds later via bank transfer, you’ll incur no Capital.com fee—only standard bank or intermediary charges may apply.

If you were to convert €500 into BTC, your total cost would combine the spot maker/taker fee, the market spread, and any withdrawal or conversion fee—resulting in a composite cost slightly above the raw crypto amount, depending on your payment method and network chosen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Capital.com offers CFD trading on around 400 crypto assets, with the most traded pairs including prominent names like BTC/USD, ETH/USD, SOL/USD, XRP/USD, DOGE/USD, SHIB/USD, and others that typically rank among the top 20 by volume.

CEX.IO currently lists around 280 cryptocurrencies across approximately 829 trading pairs, with its highest-volume pairs including BTC/USD, ETH/USDT, ETH/USD, XRP/USD, LINK/USD—forming the bulk of daily activity.

Product Range

The platform focuses on spot-style CFD trading with leverage and margin; it does not support perpetuals, options, crypto ETFs, staking, lending, copy trading, grid bots, or automated DCA features.

CEX.IO supports spot trading, margin trading with up to 10x leverage, crypto staking and savings, and lending services; however, it does not currently offer perpetuals, options, ETFs, automated DCA, grid bots, or copy trading tools.

Liquidity

While exact figures vary with market conditions, BTC and ETH CFDs usually benefit from strong liquidity and tight order-book depth, ensuring that positioning in these flagship pairs remains fluid and responsive to market moves.

Reported 24-hour trading volume on CEX.IO ranges in the tens to hundreds of millions of USD, with robust liquidity in major pairs like BTC and ETH—offering sufficient depth for swift execution without significant price impact.

Tools

Traders get limit, stop and OCO-like functionality, plus smart price alerts, richly featured charting powered by a native TradingView integration, and a full REST & WebSocket API for deep automation and data access.

The platform provides basic order types such as limit and stop (plus OCO where available), access to advanced charting via its trading terminal, real-time price tracking, alerts, and full-featured APIs (REST, WebSocket, FIX on Prime) ideal for automated strategies.

Geographic Restrictions by Product

Crypto CFD derivatives are broadly available, but notably not offered to UK retail clients, reflecting regulatory constraints that may apply depending on your residence.

Certain features—including margin trading, staking, savings, and advanced product access—are restricted or unavailable in specific countries due to jurisdictional licensing and compliance requirements.

Innovation

The platform focuses on core CFD trading and charting infrastructure and does not currently provide features like launchpads, launchpools, or flexible vs blocked “earn” products.

CEX.IO offers flexible staking and savings options under its “Earn” program that allow on-demand access to funds; however, it does not currently support token launchpad or launchpool initiatives.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Capital.com operates through several legal entities—most notably Capital Com SV Investments Ltd in Cyprus (head office in Limassol), with regional arms like Capital Com MENA Securities Trading LLC in the UAE—established around 2016 and headquartered across jurisdictions like Cyprus, the UK, Australia, the Bahamas, and UAE.

CEX.IO operates through several entities

Licenses/Registration

The broker is regulated by top-tier authorities including CySEC (EU), FCA (UK), ASIC (Australia), SCB (Bahamas), and SCA (UAE); it complies with MiFID standards in the EU but is not classified as a VASP under current crypto-specific regulatory frameworks.

The exchange holds a U.S. Money Services Business registration with FinCEN and multiple state-level money transmitter licenses, a Gibraltar DLT provider license, Spanish VASP registration, and Lithuanian VASP status, reflecting a broad regulatory coverage across major markets.

Custody

Client funds are held in segregated accounts with top-tier banks and not commingled with company assets, though there’s no public evidence of Proof of Reserves, audit reports, or specified cold-storage percentages specific to crypto holdings.

CEX.IO maintains a layered custody model—hot wallets with PCI DSS-compliant security and cold wallets secured via multi-signature and manual controls; fiat is held in segregated bank accounts—though no formal public proof-of-reserves disclosures or third-party audits are noted.

Insurance & Protection Funds

Retail clients in the EU receive coverage through Cyprus’ Investor Compensation Fund (up to a certain limit), and UK clients through FSCS; there is also mandatory negative balance protection for retail users, but there appears to be no standalone private insurance for custody.

While CEX.IO provides FDIC insurance for USD balances held within participating U.S. banks up to typical limits, there is no general insurance for crypto assets beyond its rigorous internal security protocols.

Incident History

There are no publicly reported major security breaches, trading suspensions, account freezes, or regulatory fines associated with the platform to date, indicating a clean historical safety record.

The platform maintains a clean operational record with no major security breaches, public incidents, service suspensions, or regulatory penalties reported to date, underlining its reputation for reliability.

Risk Controls

Security features include 2FA, internal fraud and anti-phishing safeguards, and supported tools for risk management; however, there is no explicit mention of whitelisted addresses, sub-account structures, or highly granular API permission tiers.

User protection is reinforced with mandatory KYC/AML procedures, two-factor authentication, address whitelisting, a proprietary transaction-monitoring system, and granular APIs aimed at enhancing security and user control.

Transparency

The platform provides regulatory compliance transparency through standard policies, but does not offer monthly audit reports, public wallet listings, or formal service-level agreements (SLAs) as part of its disclosures.

CEX.IO does not publish monthly financial or operational reports, nor provide public wallet addresses or formal service-level agreements (SLAs), although its regulatory compliance and security stance contribute to overall trust.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Capital.com lets you deposit via bank transfer, debit/credit cards, Apple Pay, Google Pay, PayPal, Neteller, Skrill, and regional services like iDEAL, Trustly, SPEI or Lean; minimums vary by method (typically $20 or equivalent), and funds via card or e-wallet tend to arrive instantly, whereas bank transfers may take a few business days.

CEX.IO allows fiat deposits via bank cards (Visa/Mastercard), bank transfers (SWIFT, SEPA, ACH, Faster Payments), and e-wallets like Skrill and PayPal; limits depend on verification level—new users may be capped at around $1,000 daily and $3,000 monthly, with standard limits applied after three months—and deposits typically arrive instantly (for cards/e-wallets) or within 1–3 business days (for bank transfers) depending on the method and region.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

You must complete KYC before trading; basic verification covers deposits up to your initial funding, with advanced verification required for higher withdrawal amounts or accessing profits via bank transfer, but there’s no public tiered structure labeled “basic” vs “advanced” on their site.

CEX.IO enforces at least identity verification for full access to fiat features like card and transfer services; preliminary verification allows limited use, while higher account tiers—such as Enhanced or Corporate—lift deposit/withdrawal limits and enable large-scale operations.

Withdrawals

Withdrawals must be made via the original deposit method up to that amount; profits require a verified bank account; minimums start around $20 or local equivalent, processing occurs within 24 hours (most within minutes), although it can take up to five business days depending on the provider.

Limits, Timing & Networks

Customer Support

Capital.com offers 24/7 chat support and email response through a help centre with quick turnaround, backed by a robust knowledge base covering deposits, tools, trading, and troubleshooting.

Users have access to help via live chat (mobile and web), email support, and an extensive knowledge base containing guides and FAQs—but response times vary and are influenced by location and request complexity.

Languages & Localization

The platform supports a wide array of languages including native-level Spanish, presents fees and pricing in local fiat formats like €, and is tailored and regulated per locale via regional subsidiaries.

The platform is fully available in English (as its primary language), and shows amounts in USD or EUR depending on region; local regulatory compliance is reflected in the user’s jurisdiction which affects available payment methods and features.

App Quality & Stability

Their mobile app is regularly updated to enhance performance and tools, showing strong stability with minimal reported crashes—though no specific crash rate or version history is publicly shared.

The CEX.IO app boasts a solid level of stability with regular updates; while precise crash rates aren’t publicly disclosed, the platform emphasizes performance enhancements and bug fixes in app release notes to deliver a smooth user experience.

Experience, Performance & Ecosystem

UX/UI

The interface is friendly for beginners, with a clean layout and intuitive navigation, while offering advanced charting tools that feel like a “Pro” experience—there’s no separate mode labeled Lite or Pro, but the design scales nicely with your growing skill.

CEX.IO offers a single unified interface rather than separate “Lite” or “Pro” views, relying on straightforward layout and intuitive navigation to help both new and experienced users pick up functionality quickly and seamlessly.

Performance

The platform executes orders swiftly with minimal latency and holds up well even during volatile market conditions; account verification remains efficient without major backlogs, even when markets heat up.

The platform benefits from institutional-grade infrastructure designed to minimize order latency, but like many exchanges, occasional slowdowns can surface during extreme market volatility; onboarding generally remains efficient even during high-demand periods.

Education

Capital.com features a strong educational ecosystem, including a richly featured demo account, live webinars, glossaries, articles, and full Spanish-language content to guide both new and intermediate traders.

CEX.IO University delivers free, beginner-friendly crypto education with a comprehensive glossary and lessons ranging from basic to advanced levels—though it currently lacks a live demo or simulator, and content in Spanish is available through its educational portal.

Community

While it doesn’t host its own public forum or Discord, the platform encourages community via integrated social tools and offers a referral program that rewards users for inviting new traders.

The ecosystem includes an affiliate and referral program to reward users for spreading the word, but it does not prominently feature official forums or active Discord/Telegram communities as part of its outreach.

Integrations

The integration with TradingView is seamless and empowers deep charting and automation, but there are no built-in tools for external bots, tax reports, or accounting features—those must be sourced externally.

The platform integrates TradingView for charting, offers fully featured APIs for external bot support, and allows data export for tax and accounting purposes, making it viable for integration into broader trading and reporting workflows.

Who Each One Is Best For

This setup works best for traders who value polished interfaces with pro-level tools, rich educational support, and solid integrations—making it ideal for both curious beginners and performance-oriented intermediate users.

CEX.IO is particularly well-suited for users seeking a balanced and compliant entry into crypto—from beginners who want ease of use and educational resources to semi-advanced traders needing reliable tools and external integration capabilities.