Cex.Io vs Bitstamp: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Cex.Io and Bitstamp This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Cex.Io

Bitstamp

⚠️ We look for what’s best for you.

₿ Getting into crypto? With eToro you can start in minutes: buy/sell top coins, set recurring buys, track markets, and use Social/CopyTrader features.

👉 Start here and explore the crypto offer.

Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

Thinking about starting with crypto? This is for you.

In select regions, eToro offers a $10 welcome bonus when you open an account today.*

🎯 An account built to help you start with crypto—without the hassle.

➕ Buy and sell top cryptocurrencies in minutes

➕ Recurring buys, price alerts, and advanced charts

➕ Social/CopyTrader™ to follow experienced investors

➕ One of the largest and most trusted platforms worldwide

Limited-time promotion — still available.

*Offer subject to terms, eligibility and regional availability. Don’t invest unless you’re prepared to lose all the money you invest.

Cex.Io is ideal if:

Great for beginners seeking simplicity: Offers intuitive fiat-to-crypto access and easy navigation, making first-time buying or selling smooth and straightforward.
Useful for users valuing regulatory compliance: Holds multiple licenses and registrations, which adds credibility and reassurance for those prioritizing security.
Suited to flexible and evolving needs: Includes features like staking, margin options, and mobile trading—helpful as your crypto journey grows.

Bitstamp is ideal if:

Institution-ready platform – Streamlined KYC, global licensing, and institutional-grade protocols make Bitstamp a solid match if you're seeking a dependable and scalable exchange experience.
Strong fiat infrastructure – Supports core currencies like USD, EUR, and GBP with smooth bank transfer options, ideal if you prefer converting between crypto and traditional money effortlessly.
Focused and straightforward interface – Delivers a clean, no-frills trading environment with essential tools, making it a great option if you value simplicity over flashy extras.

Cex.Io isn’t ideal if:

Not suited for fee-sensitive traders: Deposit and withdrawal costs—especially from credit cards or SWIFT transfers—can be on the higher side.
Less ideal for altcoin hunters: Coin selection is solid for mainstream assets but may feel restrictive for those seeking niche or emerging tokens.
Not optimized for advanced traders: Lacks advanced order types and demo environments, and interface may feel cluttered during complex trading sessions.

Bitstamp isn’t ideal if:

Limited crypto variety – With a modest selection of cryptocurrencies, it might not satisfy those looking for niche or emerging altcoins.
No advanced or leveraged trading – The platform is spot-only and lacks support for features like margin, derivatives, or leverage strategies.
Slower support and processes – Some users report that identity verification, wire transfers, or customer support can feel slow or cumbersome.

Fees & Total Costs

Spot Maker/Take

CEX.IO’s spot trading fees begin at 0.25% for taker orders and 0.15% for maker orders, and progressively decrease as your 30-day trading volume rises—reaching lower bands (like around 0.10%) at higher volumes, with no discounts tied to a native token.

Bitstamp uses a tiered maker/taker model where both fees decrease as your 30-day trading volume rises—from modest percentages at low volumes down to nearly zero for very high volumes.

Futures/Derivatives

CEX.IO separates its derivatives platform from spot trading and applies different fee structures, but publicly available information on specific maker, taker, or funding rates is limited (often requiring account access or direct inquiry for clarity).

Bitstamp’s perpetual futures follow a maker/taker structure along with periodic funding payments every 8 hours, where long or short trade

Average Spreads on Liquid Pairs

Spreads for major pairs like BTC/USDT and ETH/USDT on CEX.IO are generally tight and in line with competitive market norms, helping ensure that trading costs remain low for highly liquid assets.

Spreads for highly liquid pairs like BTC/USDT and ETH/USDT remain tight and competitive, ensuring cost-effective trading for standard market participants.

Fiat Deposits & Withdrawals

You can fund your account using various options—credit/debit cards, bank transfers (SEPA, SWIFT, ACH), digital wallets, and alternative services—with timing and fees varying by method and region, and listed transparently during transaction setup.

Fiat can be deposited via bank transfers or cards and withdrawn with standard methods; timing varies from instant to a few days, depending on the channel.

On-chain Withdrawals

On-chain withdrawal fees differ depending on the blockchain (BTC, ETH, TRX, etc.) and are dynamically adjusted based on network conditions, rather than using a one-size-fits-all flat fee.

Withdrawals in crypto are charged based on actual network fees per coin—typically variable and reflecting blockchain congestion—without additional hidden markup.

Hidden Costs

Beyond trading and transfer fees, there may be extra charges lurking in currency conversion margins, inactivity fees, or expedited KYC processing—but these are typically disclosed at the relevant step, not built into everyday trading.

There are no surprise fees such as inactivity charges or forced express KYC costs; however, currency conversion may incur a minor spread if needed.

Real-World Cost Example: “€500 BTC

If you were to convert €500 into BTC, your total cost would combine the spot maker/taker fee, the market spread, and any withdrawal or conversion fee—resulting in a composite cost slightly above the raw crypto amount, depending on your payment method and network chosen.

If you buy €500 worth of BTC, you’d incur a small trading fee, experience a narrow market spread, and pay a standard crypto network withdrawal fee—all adding up to a small, predictable total cost.

Crypto Offering & Trading Features

Number of Coins & Pairs

CEX.IO currently lists around 280 cryptocurrencies across approximately 829 trading pairs, with its highest-volume pairs including BTC/USD, ETH/USDT, ETH/USD, XRP/USD, LINK/USD—forming the bulk of daily activity.

Bitstamp lists around 85–90 cryptocurrencies, covering all major top 20 volume pairs and delivering a curated, dependable selection focused on the most traded digital assets.

Product Range

CEX.IO supports spot trading, margin trading with up to 10x leverage, crypto staking and savings, and lending services; however, it does not currently offer perpetuals, options, ETFs, automated DCA, grid bots, or copy trading tools.

Bitstamp offers straightforward spot trading, with additional services including crypto-backed lending and staking (where available), but it does not extend into advanced features like futures, options, margin, ETFs, copy-trading, grid bots, or automated DCA strategies.

Liquidity

Reported 24-hour trading volume on CEX.IO ranges in the tens to hundreds of millions of USD, with robust liquidity in major pairs like BTC and ETH—offering sufficient depth for swift execution without significant price impact.

For liquid markets such as BTC and ETH, Bitstamp maintains robust 24-hour trading volume and solid order book depth that supports efficient execution at competitive spreads for most routine trades.

Tools

The platform provides basic order types such as limit and stop (plus OCO where available), access to advanced charting via its trading terminal, real-time price tracking, alerts, and full-featured APIs (REST, WebSocket, FIX on Prime) ideal for automated strategies.

The platform supports functional essentials—limit and stop orders—alongside API and WebSocket for automated access; while it may offer real-time charts, advanced options such as OCO, alert triggers, or integrated TradingView remain limited.

Geographic Restrictions by Product

Certain features—including margin trading, staking, savings, and advanced product access—are restricted or unavailable in specific countries due to jurisdictional licensing and compliance requirements.

Though spot trading is broadly available, specialized offerings like staking or institutional lending may be withheld in certain jurisdictions due to regulatory constraints, meaning product access can vary by country.

Innovation

CEX.IO offers flexible staking and savings options under its “Earn” program that allow on-demand access to funds; however, it does not currently support token launchpad or launchpool initiatives.

Bitstamp maintains a conservative innovation path—it does not run launchpads or launchpools, and while traditional staking or earn functions may exist, differentiated flexible versus locked yield options are not a core part of its product suite.

Security, Regulation & Custody

Operating Entity & Jurisdiction

CEX.IO operates through several entities

Bitstamp is operated by Bitstamp Ltd., founded in 2011, and headquartered in Luxembourg; it also maintains European registration as an EU payment institution and a UK-registered entity for broader reach.

Licenses/Registration

The exchange holds a U.S. Money Services Business registration with FinCEN and multiple state-level money transmitter licenses, a Gibraltar DLT provider license, Spanish VASP registration, and Lithuanian VASP status, reflecting a broad regulatory coverage across major markets.

The exchange holds a Luxembourg-based CASP license under EU MiCA, enabling compliant crypto services across Europe, and also operates under formal BitLicense regulation in New York, reinforcing its regulatory credibility.

Custody

CEX.IO maintains a layered custody model—hot wallets with PCI DSS-compliant security and cold wallets secured via multi-signature and manual controls; fiat is held in segregated bank accounts—though no formal public proof-of-reserves disclosures or third-party audits are noted.

Bitstamp retains full control of its custodial infrastructure, with annual major-audit transparency by a Big Four firm since 2016—including proof of liabilities—and holds customer assets 1:1 securely, with a large portion maintained in cold storage.

Insurance & Protection Funds

While CEX.IO provides FDIC insurance for USD balances held within participating U.S. banks up to typical limits, there is no general insurance for crypto assets beyond its rigorous internal security protocols.

While Bitstamp emphasizes full asset backing and strong security measures, it does not currently highlight an insurance fund or formal compensation scheme for user losses, instead relying on robust audits and governance practices.

Incident History

The platform maintains a clean operational record with no major security breaches, public incidents, service suspensions, or regulatory penalties reported to date, underlining its reputation for reliability.

The platform experienced a DDoS attack in 2014 and a hack in early 2015, which led to service interruptions and loss of funds, but it has since rebuilt its infrastructure and security frameworks to solid industry standards.

Risk Controls

User protection is reinforced with mandatory KYC/AML procedures, two-factor authentication, address whitelisting, a proprietary transaction-monitoring system, and granular APIs aimed at enhancing security and user control.

Bitstamp enforces comprehensive risk safeguards, including mandatory two-factor authentication, anti-phishing measures, API permissions, and (in select cases) whitelisting of address withdrawals for enhanced account protection.

Transparency

CEX.IO does not publish monthly financial or operational reports, nor provide public wallet addresses or formal service-level agreements (SLAs), although its regulatory compliance and security stance contribute to overall trust.

The exchange maintains strong operational openness, including routine global audits, public proof-of-reserves exercises, a high security governance score, and a compliance-first culture, even though it does not publish live wallet addresses or formal SLAs.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

CEX.IO allows fiat deposits via bank cards (Visa/Mastercard), bank transfers (SWIFT, SEPA, ACH, Faster Payments), and e-wallets like Skrill and PayPal; limits depend on verification level—new users may be capped at around $1,000 daily and $3,000 monthly, with standard limits applied after three months—and deposits typically arrive instantly (for cards/e-wallets) or within 1–3 business days (for bank transfers) depending on the method and region.

Bitstamp supports deposits via bank transfers (SEPA, SWIFT, ACH Express), credit/debit cards, and in some regions e-wallets; minimums begin around €/ $10 or more, and processing ranges from near-instant (cards or SEPA Instant) to several business days (standard bank transfers).

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

CEX.IO enforces at least identity verification for full access to fiat features like card and transfer services; preliminary verification allows limited use, while higher account tiers—such as Enhanced or Corporate—lift deposit/withdrawal limits and enable large-scale operations.

Bitstamp requires KYC with at least two tiers

Withdrawals

Limits, Timing & Networks

Withdrawals are available via bank transfer, card reimbursement, or crypto transfers on networks like ERC-20 or others; limits and speeds vary by KYC level and method—crypto tends to be quickest, bank options may take 1–3 business days.

Customer Support

Users have access to help via live chat (mobile and web), email support, and an extensive knowledge base containing guides and FAQs—but response times vary and are influenced by location and request complexity.

Support includes an email/helpdesk and a knowledge base; availability is broad (chat or phone support based on region), with response times ranging from a few hours to a day depending on the channel.

Languages & Localization

The platform is fully available in English (as its primary language), and shows amounts in USD or EUR depending on region; local regulatory compliance is reflected in the user’s jurisdiction which affects available payment methods and features.

Bitstamp’s interface is available primarily in English, displays balances in €/USD/GBP, and adapts to local regulatory norms in supported jurisdictions.

App Quality & Stability

The CEX.IO app boasts a solid level of stability with regular updates; while precise crash rates aren’t publicly disclosed, the platform emphasizes performance enhancements and bug fixes in app release notes to deliver a smooth user experience.

The Bitstamp mobile app for iOS and Android delivers a stable trading experience with regular updates and rare crashes, reflecting a mature, dependable app platform.

Experience, Performance & Ecosystem

UX/UI

CEX.IO offers a single unified interface rather than separate “Lite” or “Pro” views, relying on straightforward layout and intuitive navigation to help both new and experienced users pick up functionality quickly and seamlessly.

Bitstamp now offers two tailored interfaces—Bitstamp Go, designed with interactive flows and a friendly UX ideal for newcomers, and Bitstamp Pro, packed with advanced tools and metrics for experienced users, striking a smooth balance between ease and capability.

Performance

The platform benefits from institutional-grade infrastructure designed to minimize order latency, but like many exchanges, occasional slowdowns can surface during extreme market volatility; onboarding generally remains efficient even during high-demand periods.

The platform delivers consistent performance with low order latency even during high-volume moments; falling-back issues or KYC bottlenecks during bull markets are rare, thanks to its robust tech infrastructure and scalable verification processes.

Education

CEX.IO University delivers free, beginner-friendly crypto education with a comprehensive glossary and lessons ranging from basic to advanced levels—though it currently lacks a live demo or simulator, and content in Spanish is available through its educational portal.

While Bitstamp includes helpful in-app guidance and a well-organized knowledge base, it lacks a full demo or simulator environment, and Spanish-language educational materials are limited, focusing more on global core content.

Community

The ecosystem includes an affiliate and referral program to reward users for spreading the word, but it does not prominently feature official forums or active Discord/Telegram communities as part of its outreach.

Bitstamp encourages community engagement through helpdesk support and knowledge articles, though it doesn’t maintain public forums, Discord, or Telegram channels—its platform leverages a referral system as the main peer-sharing feature.

Integrations

The platform integrates TradingView for charting, offers fully featured APIs for external bot support, and allows data export for tax and accounting purposes, making it viable for integration into broader trading and reporting workflows.

Bitstamp integrates natively with TradingView for seamless charting and order execution and supports connection with external bot platforms through its API—but it does not offer built-in tax tools or accounting integrations.

Who Each One Is Best For

CEX.IO is particularly well-suited for users seeking a balanced and compliant entry into crypto—from beginners who want ease of use and educational resources to semi-advanced traders needing reliable tools and external integration capabilities.

Bitstamp is ideal for users seeking a clean, secure, and regulated exchange—Go mode for beginners looking for clarity, and Pro for more advanced individuals wanting control without noise—though those craving hands-on automation or rich educational tooling may look elsewhere.