Cex.Io vs Valr: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Cex.Io and Valr This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Cex.Io

Valr

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Yes

Europe

Latin America

India

China

Canada

Yes

United Kingdom

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Cex.Io is ideal if:

Great for beginners seeking simplicity: Offers intuitive fiat-to-crypto access and easy navigation, making first-time buying or selling smooth and straightforward.
Useful for users valuing regulatory compliance: Holds multiple licenses and registrations, which adds credibility and reassurance for those prioritizing security.
Suited to flexible and evolving needs: Includes features like staking, margin options, and mobile trading—helpful as your crypto journey grows.

Valr is ideal if:

Ideal for mobile-first traders Offers both a streamlined “Simple Buy/Sell” interface for quick trades and a robust exchange terminal with TradingView charts—perfect whether you're on the go or want advanced control.
Great for institutions and high-frequency traders Comes with institutional-grade APIs, subaccounts, and deep liquidity options tailored to algorithmic and corporate trading strategies.
Strong choice if you value security and regulation Backed by reputable investors and regulated across South Africa, Europe, and Dubai, offering peace of mind for users in jurisdictions where it's licensed.

Cex.Io isn’t ideal if:

Not suited for fee-sensitive traders: Deposit and withdrawal costs—especially from credit cards or SWIFT transfers—can be on the higher side.
Less ideal for altcoin hunters: Coin selection is solid for mainstream assets but may feel restrictive for those seeking niche or emerging tokens.
Not optimized for advanced traders: Lacks advanced order types and demo environments, and interface may feel cluttered during complex trading sessions.

Valr isn’t ideal if:

Not ideal if you're seeking global fiat flexibility Limited to a handful of fiat currencies, it doesn't support many global financial methods like PayPal or cards beyond ZAR.
Not ideal for complete beginners needing guidance Lacks educational tools, tutorials, and demo trading—so newcomers must learn by doing.
Not ideal if you need broad crypto variety or margin options Offers a narrower selection of assets and more restricted leverage choices than many mainstream exchanges.

Fees & Total Costs

Spot Maker/Take

CEX.IO’s spot trading fees begin at 0.25% for taker orders and 0.15% for maker orders, and progressively decrease as your 30-day trading volume rises—reaching lower bands (like around 0.10%) at higher volumes, with no discounts tied to a native token.

VALR uses a tiered structure where increased 30-day trading volume leads to lower or even negative maker fees and reduced taker fees on both fiat and crypto spot trades.

Futures/Derivatives

CEX.IO separates its derivatives platform from spot trading and applies different fee structures, but publicly available information on specific maker, taker, or funding rates is limited (often requiring account access or direct inquiry for clarity).

Perpetual futures follow the same volume-tiered schedule—makers may pay zero or negative fees, while takers benefit from progressively lower percentages as volume rises; funding occurs regularly based on market conditions (but specific rates fluctuate over time).

Average Spreads on Liquid Pairs

Spreads for major pairs like BTC/USDT and ETH/USDT on CEX.IO are generally tight and in line with competitive market norms, helping ensure that trading costs remain low for highly liquid assets.

Spreads are generally tight, aligning with industry norms for highly liquid pairs, ensuring minimal difference between buy and sell prices.

Fiat Deposits & Withdrawals

You can fund your account using various options—credit/debit cards, bank transfers (SEPA, SWIFT, ACH), digital wallets, and alternative services—with timing and fees varying by method and region, and listed transparently during transaction setup.

Fiat deposits (wire, SEPA, card, EFT depending on the currency) are free of platform fees and usually post within two days; bank withdrawals follow standard local banking hours and policies, with occasional small charges and speed options.

On-chain Withdrawals

On-chain withdrawal fees differ depending on the blockchain (BTC, ETH, TRX, etc.) and are dynamically adjusted based on network conditions, rather than using a one-size-fits-all flat fee.

Crypto withdrawals incur variable, network-based fees that depend on blockchain congestion—no fixed flat rates from the platform itself.

Hidden Costs

Beyond trading and transfer fees, there may be extra charges lurking in currency conversion margins, inactivity fees, or expedited KYC processing—but these are typically disclosed at the relevant step, not built into everyday trading.

There are generally no surprise or maintenance fees—no inactivity charges, no hidden conversion costs, and premium KYC (if offered) doesn’t carry extra fees unless noted at the point of use.

Real-World Cost Example: “€500 BTC

If you were to convert €500 into BTC, your total cost would combine the spot maker/taker fee, the market spread, and any withdrawal or conversion fee—resulting in a composite cost slightly above the raw crypto amount, depending on your payment method and network chosen.

If you were to purchase €500 of BTC, your total would include a modest trading fee (based on your tier), a minimal spread typical of liquid markets, and your withdrawal cost would depend on the chosen network’s fee at that time.

Crypto Offering & Trading Features

Number of Coins & Pairs

CEX.IO currently lists around 280 cryptocurrencies across approximately 829 trading pairs, with its highest-volume pairs including BTC/USD, ETH/USDT, ETH/USD, XRP/USD, LINK/USD—forming the bulk of daily activity.

VALR lists over 75 cryptocurrencies across roughly 60–71 trading pairs; top volume pairs typically include BTC/USDT, ETH/USDT, XRP/USDT, and BTC/ZAR.

Product Range

CEX.IO supports spot trading, margin trading with up to 10x leverage, crypto staking and savings, and lending services; however, it does not currently offer perpetuals, options, ETFs, automated DCA, grid bots, or copy trading tools.

VALR offers spot trading, spot margin with up to 5× leverage, and perpetual futures with leverage up to 60×. It also supports staking/earn programs and lending, but lacks options, crypto ETFs, copy trading, grid bots, or automated DCA products.

Liquidity

Reported 24-hour trading volume on CEX.IO ranges in the tens to hundreds of millions of USD, with robust liquidity in major pairs like BTC and ETH—offering sufficient depth for swift execution without significant price impact.

The exchange typically handles over US$30 million in daily trading volume, with deep liquidity on major BTC and ETH pairs facilitating tighter order book depth.

Tools

The platform provides basic order types such as limit and stop (plus OCO where available), access to advanced charting via its trading terminal, real-time price tracking, alerts, and full-featured APIs (REST, WebSocket, FIX on Prime) ideal for automated strategies.

You can place limit, market, and stop-limit orders (including OCO equivalents). VALR offers advanced charting integrated with TradingView, configurable alerts, and both API and WebSocket access for real-time trading and data needs.

Geographic Restrictions by Product

Certain features—including margin trading, staking, savings, and advanced product access—are restricted or unavailable in specific countries due to jurisdictional licensing and compliance requirements.

Some jurisdictions are restricted from offering certain features—derivatives, for example, are only available in qualifying regions, meaning not every user can access margin or futures products depending on local compliances.

Innovation

CEX.IO offers flexible staking and savings options under its “Earn” program that allow on-demand access to funds; however, it does not currently support token launchpad or launchpool initiatives.

While VALR doesn’t offer launchpads or launchpools, it does provide both flexible staking and lending options alongside traditional locked products, giving users varied approaches to earning on their assets.

Security, Regulation & Custody

Operating Entity & Jurisdiction

CEX.IO operates through several entities

VALR operates through several legal entities including VALR Proprietary Ltd (established 2018, headquartered in South Africa), VALR EU in Poland, and regional branches in India and Dubai—demonstrating a multi-jurisdictional operational structure.

Licenses/Registration

The exchange holds a U.S. Money Services Business registration with FinCEN and multiple state-level money transmitter licenses, a Gibraltar DLT provider license, Spanish VASP registration, and Lithuanian VASP status, reflecting a broad regulatory coverage across major markets.

VALR holds multiple regulatory approvals

Custody

CEX.IO maintains a layered custody model—hot wallets with PCI DSS-compliant security and cold wallets secured via multi-signature and manual controls; fiat is held in segregated bank accounts—though no formal public proof-of-reserves disclosures or third-party audits are noted.

VALR maintains a fully reserved custodial model, where all user funds are held 100% backed and are never lent out. Transfers of crypto assets require multi-signature approvals across secure locations, with funds stored in both cold and hot wallets using multi-sig technology.

Insurance & Protection Funds

While CEX.IO provides FDIC insurance for USD balances held within participating U.S. banks up to typical limits, there is no general insurance for crypto assets beyond its rigorous internal security protocols.

There’s no publicly stated insurance or user protection fund offered—VALR emphasizes full reserves and strong internal safeguards rather than insured coverage.

Incident History

The platform maintains a clean operational record with no major security breaches, public incidents, service suspensions, or regulatory penalties reported to date, underlining its reputation for reliability.

There are no publicly documented major security incidents, hacks, suspensions, or regulatory fines affecting VALR to date, reflecting a clean track record.

Risk Controls

User protection is reinforced with mandatory KYC/AML procedures, two-factor authentication, address whitelisting, a proprietary transaction-monitoring system, and granular APIs aimed at enhancing security and user control.

VALR implements robust user protections

Transparency

CEX.IO does not publish monthly financial or operational reports, nor provide public wallet addresses or formal service-level agreements (SLAs), although its regulatory compliance and security stance contribute to overall trust.

VALR does not publicly publish monthly financial or reserve reports, nor does it offer a public wallet or explicit service-level agreements (SLAs); transparency is delivered through regulatory registration and communication rather than open-ended disclosures.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

CEX.IO allows fiat deposits via bank cards (Visa/Mastercard), bank transfers (SWIFT, SEPA, ACH, Faster Payments), and e-wallets like Skrill and PayPal; limits depend on verification level—new users may be capped at around $1,000 daily and $3,000 monthly, with standard limits applied after three months—and deposits typically arrive instantly (for cards/e-wallets) or within 1–3 business days (for bank transfers) depending on the method and region.

Users can deposit ZAR via EFT or South African-issued Visa/Mastercard (3D Secure), while USD and EUR can be sent via SWIFT or SEPA transfers (converted to stablecoins). ZAR card deposits incur around a 3.9% fee; EFT is free. USD deposits require a minimum of $5, while EUR has a €1 minimum. Processing times vary—from instant for cards to up to 48 hours for bank transfers.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

CEX.IO enforces at least identity verification for full access to fiat features like card and transfer services; preliminary verification allows limited use, while higher account tiers—such as Enhanced or Corporate—lift deposit/withdrawal limits and enable large-scale operations.

VALR employs a tiered KYC system with different levels (standard and Fully-Verified Plus). Higher levels, enabled by features like 2FA, unlock significantly higher withdrawal limits—ranging from fractions of a BTC up to 100 BTC daily.

Withdrawals

Limits, Timing & Networks

Daily crypto withdrawal limits depend on KYC status (up to 100 BTC). Users can choose networks like ERC-20, TRC-20, BEP-20, and more; fees are dynamically quoted. Fiat (ZAR) withdrawals follow local banking hours, with free standard or paid fast transfers depending on the bank.

Customer Support

Users have access to help via live chat (mobile and web), email support, and an extensive knowledge base containing guides and FAQs—but response times vary and are influenced by location and request complexity.

VALR offers 24/7 support through a chatbot, email/ticket system, and a searchable knowledge base. Response via live chat or phone is limited, but the help center is comprehensive.

Languages & Localization

The platform is fully available in English (as its primary language), and shows amounts in USD or EUR depending on region; local regulatory compliance is reflected in the user’s jurisdiction which affects available payment methods and features.

The platform operates primarily in English (with limited additional language support), displays prices in local currencies like USD, EUR, or ZAR based on region, and reflects applicable regulatory contexts transparently.

App Quality & Stability

The CEX.IO app boasts a solid level of stability with regular updates; while precise crash rates aren’t publicly disclosed, the platform emphasizes performance enhancements and bug fixes in app release notes to deliver a smooth user experience.

VALR offers both web and mobile interfaces. Mobile apps are regularly updated, delivering smooth charting and trading experiences. While exact crash rates aren’t disclosed, user feedback suggests the app is generally stable, with no major performance complaints in recent updates. (No explicit crash rate data available.)

Experience, Performance & Ecosystem

UX/UI

CEX.IO offers a single unified interface rather than separate “Lite” or “Pro” views, relying on straightforward layout and intuitive navigation to help both new and experienced users pick up functionality quickly and seamlessly.

The platform offers a dual-interface approach—with a beginner-friendly “Simple Buy/Sell” mode for quick swaps and a more advanced trading terminal for experienced users, creating a smooth progression as your familiarity grows.

Performance

The platform benefits from institutional-grade infrastructure designed to minimize order latency, but like many exchanges, occasional slowdowns can surface during extreme market volatility; onboarding generally remains efficient even during high-demand periods.

VALR delivers generally low-latency execution and stable performance even during busy periods, with no widely reported system outages or KYC bottlenecks—even in volatile market conditions.

Education

CEX.IO University delivers free, beginner-friendly crypto education with a comprehensive glossary and lessons ranging from basic to advanced levels—though it currently lacks a live demo or simulator, and content in Spanish is available through its educational portal.

There’s no formal academy, demo account, or Spanish-language content on VALR; educational guidance is minimal, placing the learning responsibility primarily on the user.

Community

The ecosystem includes an affiliate and referral program to reward users for spreading the word, but it does not prominently feature official forums or active Discord/Telegram communities as part of its outreach.

VALR supports a referral program and maintains communication channels through its support portal and social media, but doesn’t feature official forums or active Discord/Telegram communities.

Integrations

The platform integrates TradingView for charting, offers fully featured APIs for external bot support, and allows data export for tax and accounting purposes, making it viable for integration into broader trading and reporting workflows.

The exchange integrates TradingView natively for charting and supports external trading bots through its API, yet it lacks built-in tax reporting or bookkeeping tools.

Who Each One Is Best For

CEX.IO is particularly well-suited for users seeking a balanced and compliant entry into crypto—from beginners who want ease of use and educational resources to semi-advanced traders needing reliable tools and external integration capabilities.

VALR shines for mobile-first traders and corporate users seeking advanced tools and clean interfaces, but may feel limited for beginners needing educational support or for users seeking tax and community integration.